Taillant
Jean-Claude Christian Taillant, Vaux Le Penil FR
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20110072832 | VENTILATION FOR A TURBINE WHEEL IN A TURBINE ENGINE - Turbine engine, including a final centrifugal compressor stage associated with a diffuser for supplying air to a combustion chamber, and ventilation means for ventilating a high-pressure turbine wheel, including injection means for injecting air onto the wheel and take-up means for taking up a flow for cooling the impeller of the compressor, wherein these take-up means comprise a labyrinth seal mounted at the outlet of the injection means and the air outlet orifices installed between the injection means and said labyrinth seal and leading upstream of the turbine wheel. | 03-31-2011 |
20120134788 | LOW PRESSURE TURBINE FOR AN AIRCRAFT TURBOMACHINE, COMPRISING A SEGMENTED NOZZLE WITH AN IMPROVED DESIGN - The invention relates to a low pressure turbine ( | 05-31-2012 |
Jean-Marc Taillant, Le Relecq Kerhuon FR
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20130251135 | OPERATING MANAGEMENT OF A CALL CENTER - To check the status of an agent assigned to a call center in which geographic areas are respectively associated with geographic area identifiers (IdZ) communication terminals (TC) are respectively associated with geographic areas, a mobile terminal (TM) in possession of a monitor capable of moving within geographic areas determines the geographic area's identifier within which an agent is located. The mobile terminal transmits a request comprising the geographic area's identifier to the data management server in order to retrieve from a lookup table an identifier (IdA) of the agent associated with the geographic area's identifier, and transmits a request comprising the agent's identifier (IdA) to the call center's server (SCA) in order to retrieve from a lookup table the identifier of the agent's status data (DonA) associated with the agent's identifier (IdA), then provides the agent's status to the monitor through graphical display based on the agent's retrieved status data (DonA). | 09-26-2013 |
Jean-Marc Taillant, Guipavas FR
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20140162611 | SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER - Embodiments of the present invention are directed to a system and method for processing interaction requests from a customer. A computer system receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the mobile device. An access number is identified from a pool of access numbers based on the data, and the identified access number is reserved. The identified access number is transmitted to the end user device over the data channel. In response to the transmitting of the identified access number, a call is received from a telephony device to the access number. A voice media session is established with the telephony device in response to the call. | 06-12-2014 |
Jean-Marc Taillant, Gulpavas FR
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20150326723 | SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER - Embodiments of the present invention are directed to a system and method for processing interaction requests from a customer. A computer system receives over a data channel from an end user device accessible to the customer, a request for an interaction. The request includes data from an application running on the mobile device. An access number is identified from a pool of access numbers based on the data, and the identified access number is reserved. The identified access number is transmitted to the end user device over the data channel. In response to the transmitting of the identified access number, a call is received from a telephony device to the access number. A voice media session is established with the telephony device in response to the call. | 11-12-2015 |