Patent application number | Description | Published |
20110282907 | MANAGING ENTITLEMENTS IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for managing entitlements in a multi-tenant database system. In one embodiment, a method includes receiving service level definitions for one or more entitlements, and maintaining the one or more entitlements. The method further includes verifying if one or more users are eligible for the one or more entitlements, and enforcing the one or more entitlements based on the service level definitions. | 11-17-2011 |
20110283224 | PROVIDING A TIMELINE CONTROL IN A MULTI-TENANT DATABASE ENVIRONMENT - A system and method for providing a timeline control in a multi-tenant database system. In one embodiment, a method includes determining a plurality of entitlement processes and milestones that are to be enforced, where each entitlement process includes one or more actions, and where each action is associated with a corresponding milestone. The method further includes displaying a timeline control window that shows one or more milestones for an entitlement process, and updating the timeline control window as the status of the entitlement process changes. | 11-17-2011 |
20120177187 | METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 07-12-2012 |
20120179661 | METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 07-12-2012 |
20130111585 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR RENDERING DATA OF AN ON-DEMAND DATABASE SERVICE SAFE | 05-02-2013 |
20130243172 | METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 09-19-2013 |
20130311225 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR MANAGING BUSINESS HOURS IN AN ON-DEMAND SERVICE - In accordance with embodiments, there are provided mechanisms and methods for managing multiple business hours in anon-demand service. These mechanisms and methods for managing multiple business hours in an on-demand service can enable embodiments to provide access to a stored set of business hours for a user to track, at a user level. The ability of embodiments to provide this access may allow users of such on-demand services better insight as to how much time their agents are spending on cases. | 11-21-2013 |
20140254780 | METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 09-11-2014 |
20140270130 | INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 09-18-2014 |
20140279784 | PARTIAL PREDICTIVE MODELING - A computerized method disclosed herein for analyzing data based on multiple disparate datasets generates a unified predictive model based on a unified dataset, wherein the unified dataset includes data from the multiple disparate datasets. The unified predictive model is partitioned into a number of partial predictive models. A number partial predictions are generated by applying each of the partial predictive models to data from each of the plurality of datasets and the plurality of partial predictions are combined to generate a unified prediction. | 09-18-2014 |