Class / Patent application number | Description | Number of patent applications / Date published |
379216010 | Abbreviated dialing or direct call (e.g., hot line) | 50 |
20080198994 | General Intellectual Click-To-Dial Method And The Software Structure Thereof - The present invention relates to a general intellectual click-to-dial method and a software architecture thereof. The software architecture, which is installed on the PC end of a user, comprises: a configuration module for configuring a locally-configured telephone number and a default format of telephone number; a number acquisition module for monitoring and deciding whether the user has selected a text content; a number analysis module for deciding telephone number validity of the text content selected by the user based on the default format of telephone number provided by said configuration module, and for providing an interface for user click-to-dial where the selected text content is a valid telephone number; and a dialing module for forming a click-to-dial message and sending it to a click-to-dial server. The invention breaks through the restriction of existing click-to-dial, and hence is suitable for not only the case in which telephone numbers are embedded in Web pages but also the case in which telephone numbers are embedded in any text-based electronic documents. Therefore, the invention provides high value-added applications for VoIP enterprise application IP Centrex and IP PBX. | 08-21-2008 |
20080232572 | Automatic Provisioning of Abbreviated Dialing Codes - A system, method and a computer program product for automatically provisioning an abbreviated dialing code are disclosed. The system includes a provisioning manager designed to process a request to provision an abbreviated dialing code. The provisioning manager includes a provisioning server that receives the request and a database of rules, communicatively coupled to the provisioning server, that stores one or more rules associated with the abbreviated dialing code. The system also includes a registry manager, communicatively coupled to the provisioning manager, that determines whether an abbreviated dialing code is registered. | 09-25-2008 |
20080247530 | Outgoing call classification and disposition - An automated intelligent component (the Personal Virtual Assistant or PVA) is located between a caller and a callee. A caller calls the PVA and directs the PVA to make one or more calls to one or more call recipients. Based on the information obtained from a voice or text dialog with the caller and a combination of other available informational sources, the disposition of an outgoing call is determined and acted upon by PVA. During the call the PVA remains available to take further actions at the request of the call participants. | 10-09-2008 |
20080267382 | System and Methods for Establishing a Telephony Session from a Remote Dialing Unit - A system for initiating a telephony session includes a first dialing unit with access to a list of telephone numbers, and a second dialing unit having connectivity to the first dialing unit. A user operating the first dialing unit highlights a telephone number from the list of telephone numbers and sends the dialing instructions associated with the selected number to the second dialing unit wherein the second dialing unit dials the number initiating the telephony session based at least in part on the instructions received. | 10-30-2008 |
20080279361 | COMMUNICATION APPARATUS AND CONTROLLING METHOD OF THE SAME - A communication apparatus having an abbreviated dialing function allowing input of a destination number with fewer key input operations and a method of controlling the communication apparatus capable of reducing the operations of inputting a destination number is disclosed. The communication apparatus includes an abbreviated dialing input unit for inputting a destination number with fewer key input operations, a touch panel input/display unit for inputting the destination number, and a destination input operation menu controlling unit for controlling a menu display mode of a destination input operation menu on the touch panel input/display unit based on destination management information registering plural abbreviated dialing numbers referred to by the abbreviated dialing input unit. | 11-13-2008 |
20090003581 | Role-Based Programmable Telephone Keys - A method of configuring a telephone, comprising configuring a plurality of self-labeling Role Keys to represent respective user roles, and configuring a plurality of self-labeling Role Associated Keys associated with respective ones of the self-labeling Role Keys such that upon user selection of one of the self-labeling Role Keys representing a predetermined user role, the plurality of self-labeling Role Associated Keys are presented to the user for invoking respective features associated with the selected user role. | 01-01-2009 |
20090016519 | Methods, Systems, and Products for Processing Calls - Methods, systems, and products are disclosed for processing calls. An alias is associated to a called party's destination number. When the alias is then dialed for a call, the call is routed to the destination number. Exemplary embodiments thus enable a user to make calls without having to dial a long string of numbers. The user, instead, may simply select and dial an easy-to-remember alias associated with the called party. | 01-15-2009 |
20090041224 | SPEED-DIAL AND SPEED-CONTACT WITH PREDICTIVE LOGIC - A method for predicting to whom a phone call is being made, including identifying at least one state parameter for a mobile phone, and at least one weighting factor corresponding to the at least one state parameter for each identified state parameter, predicting one or more likely contacts that a user of the mobile phone is calling, given that the user is making a phone call, based on the identified state parameter, for each likely contact, assigning a combined weight to the likely contact based on the at least one weighting factor, ranking the likely contacts according to the combined weights, and facilitating making a phone call to one or more of the likely contacts with the highest rankings. A mobile phone is also described and claimed. | 02-12-2009 |
20090080635 | Systems and Methods to Connect Members of a Social Network for Real Time Communication - Methods and apparatuses to provide telephonic connections to members of a social network. One embodiment includes: identifying a first member connected to a second member in a social network; determining whether profile data of the first member of the social network includes a telephonic reference of the first member; presenting a user interface element to the second member over a data communication network in response to a determination that the profile data of the first member includes the telephonic reference of the first member; and responsive to a selection of the user interface element, initiating a first telephonic connection to the first member using the telephonic reference of the first member and a second telephonic connection to the second member to provide a telephonic connection between the first member and the second member. | 03-26-2009 |
20090110176 | METHOD TO COLLECT AND MANAGE SMART DIALPLAN FOR SESSION INITIATION PROTOCOL DEVICES - Methods and apparatus for dialing numbers using a session initial protocol device are disclosed. According to one aspect of the present invention, a method includes obtaining at least a first part of an input string associated with a dialplan. The input string includes at least one character. The method also includes determining if at least a first potential target string stored in a local cache includes the first part of the input string, and accessing an external call manager arrangement if the first potential target string stored in the local cache does not include the first part of the input string. | 04-30-2009 |
20090116633 | METHOD FOR DISPLAYING DIALING INFORMATION AND MOBILE COMMUNICATION DEVICE USING THE METHOD - A method for displaying dialing information is disclosed. A trigger signal generated by pressing a virtual button of a virtual keypad of a mobile communication device is received. It is determined whether the trigger signal corresponds to a dialing operation. If the trigger signal corresponds to the dialing operation, a pattern corresponding to the pressed virtual button is displayed on a portion of the virtual keypad. | 05-07-2009 |
20090136017 | SYSTEM AND METHOD FOR PROCESSING TELECOMMUNICATION CALLS - A system and method are disclosed for processing calls in a telecommunication network. The system may comprise a plurality of terminals, wherein each of the plurality of terminals has an input for receiving a call request including a set of keywords, and wherein the plurality of terminals comprises a calling terminal and a set of destination terminals. The system further may comprise a call processing server for establishing communication between the calling terminal and the set of destination terminals in response to the reception of a call request from the calling terminal. The call processing server may comprise a management table, an alias resolution unit, an analyzer unit, and a switching subsystem. | 05-28-2009 |
20090154682 | Systems and Methods for Semi-Automatic Dialing from a Mixed Entry Sequence Having Numeric and Non-Numeric Data - A system and method for semi-automated dialing is provided. The system includes a display, and a standard keyboard upon which some keys have both a numeric and alphabetic interpretation. An input is received from the keyboard. A determination is made if the input consists only from the keys that have both numeric and alphabetic interpretation. If this is the case, then a numeric analysis is performed. Otherwise, a word analysis is performed. The numeric analysis includes determining if the input has an alternate interpretation, and if so then displaying them so that the user may select the intended input. Determining alternate interpretations includes comparing the input with a dictionary. The word analysis includes searching for word matches between the received input and words in a dictionary, and then converting the matched words into numbers using telephone convention. Results from the analyses may be dialed. | 06-18-2009 |
20090175432 | AUTOMATIC TELEPHONE NUMBER FAVORITES LIST - A system stores a set of telephone numbers dialed by a user. The system selects a subset of telephone numbers from the stored set of telephone numbers as the user's favorite telephone numbers based on one or more first scores, where the one or more scores include a frequency score associated with a frequency that the telephone numbers have been dialed by the user and/or a recency score associated with how recently that the telephone numbers have been dialed by the user. The system stores the list of the user's favorite telephone numbers in memory. | 07-09-2009 |
20090207993 | TEMPORALLY DEFINED CONTACT DEFAULT NUMBER FOR TELEPHONE - When a contact in an electronically-stored phone book has more than one telephone number associated with the contact's name, a user is permitted to define times (and if desired day/dates) for which each number is to serve as the default number for the contact, so if the user selects the contact's name from a list or enters the contact's speed dial shortcut number, the number called by default changes depending on the time of day/date. | 08-20-2009 |
20090220068 | SYSTEM AND METHOD FOR INITIATING A CALL USING A PHONE HARD-BUTTON AND A SCREEN DIALER OF A PERSONAL DIGITAL ASSISTANT - A system and method is described for managing phone calls initiated from a phone device of a personal digital assistant. In one example, a system for managing a phone call is described. The system comprises, among other things, a personal digital assistant. The personal digital assistant includes the following: a display device; a phone device; a call device configured to control the phone device and to display a selectable interface on the display device; a hard button configured to initiate the call device; and a selection mechanism configured to receive user selections from the selectable interface. | 09-03-2009 |
20090296915 | Method and apparatus for efficient abbreviated dialing - A system comprising an abbreviated digit constructor, an abbreviated digit analyzer and a calling line identification data store. The abbreviated digit constructor is communicatively coupled to the calling line identification data store and abbreviated digit analyzer, the abbreviated digit analyzer sends a set of abbreviated dialed digits to the abbreviated digit constructor and the abbreviated digit constructor constructs a set of unabbreviated dialed digits from the set of abbreviated dialed digits and a calling line identification retrieved from the calling line identification data store | 12-03-2009 |
20100008490 | Phone Dialer with Advanced Search Feature and Associated Method of Searching a Directory - A method of retrieving a directory listing includes steps of storing a plurality of directory listings, each listing searchable by a plurality of keys, each of the keys comprising a plurality of symbols selected from a subset of an alphabet; receiving a sequence of inputs each designating a plurality of the symbols; identifying a number of the directory listings having at least one of the keys consistent with the sequence of inputs; displaying candidate ones of the directory listing having the at least one of the keys consistent with the sequence of inputs; and selecting one of the candidate directory listings to be contacted. | 01-14-2010 |
20100008491 | INTELLIGENT DIALING SYSTEM AND METHOD - In a communication system, an intelligent dialing method comprising: receiving a dialing sequence relating to a business entity; in a switch in the communication system, checking for the geographical location; an IN data base checks the request to direct the call; the call is directed through the switch to the telephone line specified by the client to be the destined call area. In a communication system, an intelligent dialing method comprising: receiving a dialing sequence relating to a person's name and having a prefix indicating that intelligent dialing is to be activated; an IN data base checks the request to direct the call; the call is directed through a switch to the telephone line specified by the client to be the destined call area. | 01-14-2010 |
20100054445 | METHOD, APPARATUS AND COMPUTER PROGRAM PRODUCT FOR PROVIDING ROUTING OF MESSAGE SIGNALING - An apparatus for providing routing of message signaling may include a processor. The processor may be configured to receive an indication of a signaling message including at least a partially dialed number, determine whether the dialed number is an incomplete number or a complete number associated with a user identity of a terminating user, forward, in response to a determination that the dialed number is the complete number, the signaling message to a call session control function associated with a location of the terminating user, and delay forwarding of the signaling message until the dialed number is the complete number in response to a determination that the dialed number is the incomplete number. A method and computer program product for providing routing of message signaling is also provided. | 03-04-2010 |
20100054446 | VANITY TELEPHONE NUMBER TRANSLATION - Providing for electronic communications devices having QWERTY type keyboards a software based system which automatically translates alphabetical characters into numeric characters. Directly entered alphabetical characters are automatically converted to corresponding numeric characters. As an alternative to manually entered characters, in communications devices having a voice recognition feature, spoken signals are similarly converted. Automatic conversion proceeds only when the device is in a telephone mode of operation. Where fewer than ten characters are entered, the system may automatically add an area code to the number being dialed. If more than seven but fewer than ten characters are entered, some characters are eliminated. | 03-04-2010 |
20100124324 | COMMUNICATION CONTROL SYSTEM, COMMUNICATION CONTROL METHOD, AND RECORDING MEDIUM INCLUDING COMMUNICATION CONTROL PROGRAM - A communication control system includes accessing a document data recording unit based on the information concerning a document and acquiring characteristic data indicating the characteristic of the document when receiving a call initiation request including at least information identifying a called party terminal and information concerning a document related to the call initiation request; accessing a status data recording unit based on information identifying the called party terminal included in the call initiation request and acquiring status data indicating a status of the called party terminal of the call initiation request; determining whether a call requested by the call initiation request is initiated or not based on the acquired characteristic data and the acquired status data; and executing a call initiation process depending on the determination by the call initiation determining unit. | 05-20-2010 |
20100150334 | COMMUNICATION TERMINAL, AND DIAL REGISTRATION METHOD AND DIAL REGISTRATION PROGRAM THEREFOR - A communication terminal having one or more one-touch-dial buttons simplifies operations needed for registration of destination data such as phone numbers or mail addresses. A communication terminal (e.g., a cellular phone) having one or more one-touch-dial buttons includes a destination-data registration unit (e.g., a phone-directory database) that allows destination data such as phone numbers or mail addresses to be registered therein, a one-touch-dial registration unit that allows destination data to be registered therein so as to be associated with the one or more one-touch-dial buttons, and a control unit that, in response to an operation of the one or more one-touch-dial buttons, determines whether destination data has been registered in the one-touch-dial registration unit or the destination-data registration unit, and that outputs a result of the determination and a query message regarding registration of the destination data. | 06-17-2010 |
20100158235 | METHOD AND SYSTEM FOR PROVIDING DYNAMIC SPEED-DIAL LIST - Methods are provided for managing communications over a communications routing network. A data store is maintained of records of communications links established over the communications routing network between a first endpoint of the communications routing network and multiple second endpoints of the communications routing network distinct from the first endpoint. A frequency analysis is performed of the second endpoints to identify a frequency of establishing a communications link between the first endpoint and each of the second endpoints. A list is generated of a subset of the second endpoints in accordance with a result of the frequency analysis. | 06-24-2010 |
20100166169 | SYSTEM AND METHOD FOR PROMOTIONAL CALLING - Systems and methods for integrating business promotional material with voice calling are described. The business sponsors a customer to sign up for an outgoing calling account with a promotional calling service provider company. The service provider identifies an user as a customer of the sponsor and therefore assigns one dedicated speed dial extension to connect directly to the sponsor. Other frequently called numbers are stored in a phone book at other speed dial locations. Sponsor gets to promote themselves to the sponsored user when the user sets up/maintains his/her online account or makes a call. | 07-01-2010 |
20100172484 | Intelligent Speed Dialing - The present invention describes a method and apparatus for providing an intelligent speed dialing service for a phone user according to a pre-selected dialing algorithm. More specifically, this invention provides an intelligent speed dialing feature to call a list of available phone numbers of the person to be contacted. With this invention, a caller can dial pre-programmed speed dialing digits on the phone station to call the person to be contacted, according to a pre-program algorithm, to automatically dial one or multiple phone numbers of the person to be contacted. The present invention greatly improves the convenience of using the speed dialing feature of a phone station, especially when the advanced call forwarding feature such as “follow me” is not available to or not enabled by the person to be contacted. | 07-08-2010 |
20100220851 | SYSTEM AND METHOD FOR PROVIDING DIALING ACCESS LINKS - There is disclosed a system and method of displaying a selectable access link. In an embodiment, the method comprises: assigning a dialing short form to an entity; storing the dialing short form in persistent memory; associating one or more access links with the dialing short form; and upon receiving a dialing short form input, displaying for selection together with the dialing short form the one or more access links. Upon selection of an access link, a process to access the selected displayed access link is initiated. The dialing short form may be one of a short code, fast dial key, or voice activated dialing. The selectable access link may be time limited to geographically limited to a geographic region. | 09-02-2010 |
20100232589 | Method for Initiating Automatic Telecommunication Sessions - A method that allows customers to connect remotely with customer service representatives by continuously monitoring the customers with cameras. Images from the cameras are sent to a computerized system that employs image processing techniques to determine when assistance is sought by a customer. When the customer is deemed in need of such assistance, a video phone call is initiated between the customer and a customer service representative. | 09-16-2010 |
20100232590 | Intelligent Outbound Calling - A method, system, and computer program product for providing Intelligent Outbound Calling provides enhanced calling services even when the called party is not a customer to such a service. A method for providing calling services may comprise storing contact information for a customer, the contact information comprising information relating to a plurality of contacts associated with the customer and for each contact, a plurality of contact telephone numbers, receiving an indication of a contact selected from among the plurality of contacts, and dialing a plurality of calls to the plurality of contact telephone numbers for the selected contact. | 09-16-2010 |
20100290612 | NEXT GENERATION AUTO-DIALER - A communications system for placing a plurality of calls with a common message to a plurality of subscribers via a public switched telephone network is provided. The communications system includes an end office switch disposed in an end office and in communication with the public switched telephone network. The communications system further includes an auto-dialer disposed in the end office and interconnected with the end office switch for placing the plurality of calls to the plurality of subscribers via the end office switch. | 11-18-2010 |
20100290613 | Generalized Code Communication System - A generalized code communication system using characters, numbers, symbols, and their combination forming a generalized code communication number as user identification for multimedia public communication service. Users use the generalized code communication system user equipment to dial numbers directly for vocal, characters, messages, images, music, and multimedia. Users also use normal cellular phone and lined telephones to send generalized code of vocal, characters, messages, images, QR codes, or other forms of data to this system to establish communication. | 11-18-2010 |
20110026703 | UNIVERSAL ADDRESSING OF A COMMUNICATION PARTNER BY MEANS OF TRANSPARENT STATIC PROVISION OF A CALL NUMBER - The invention relates to a method for establishing a communication connection between a calling user A and a user B to be called in a communication system, in particular a telecommunication fixed network and/or a mobile radio network and/or a computer network or a combination of said networks, wherein a sequence of numbers is generated from a sequence of numbers uniquely identifying the user B for calling, for example, e-mail addresses, aliases, christian names and surnames, by means of a unique representation and a connection establishment is initiated using said sequence of numbers as a call number for the user B. | 02-03-2011 |
20110222680 | SYSTEM AND METHOD FOR ROUTING TELEPHONE CONNECTIONS USING SHORT CODE DIALING - By establishing double star short dialing codes (short codes) a party may have assigned to it a two, three, four or five digit name or number that is easy to remember because it has only a few numbers. When that number is dialed, the number is directed to a special translator that translates the short code to the full number, or to a series of called numbers, for subsequent routing through the telephone network. Because of the shortage on the numbering plan, the short code is indicated to the telephone network by the calling user dialing a unique prefix combination of non-numeric digits. In one embodiment, a control digit within the short code indicates to the system also the length of the short code. In this manner, variable length short numbers can be utilized for telephone or SMS messaging routing purposes, thus expanding the existing dial plan for the short number purposes. | 09-15-2011 |
20120027193 | APPARATUS AND METHOD FOR CREATING CALL TRANSMISSION SCREEN USING COLLAGE TECHNIQUE - An apparatus and method for creating a call transmission screen using a collage technique is provided. The method includes analyzing user condition information, calculating priorities for terminal transmission/reception information corresponding to the analyzed user condition information according to predetermined priority conditions, selecting available transmission/reception information, used to create a call transmission screen, from the prioritized terminal transmission/reception information, and creating the call transmission screen using the collage technique by arranging images corresponding to the available transmission/reception information according to a predetermined pattern. | 02-02-2012 |
20120069984 | INTERACTIVE CONTENT FOR CLICK-TO-CALL CALLS - In a click-to-call (C2C) communication environment, a web client of a computing terminal is configured to initiate a C2C call when a user selects a call tag provided in a web page being presented to the user. The call is intended to be established between a remote endpoint associated with the call tag and one of either the computing terminal or another terminal associated with the user. If the C2C call is directed to an automated system and placed in a queue or on hold, the present invention allows supplemental content intended for the user to be delivered to the web client from which the C2C call was initiated. The web client may present the supplemental content to the user. | 03-22-2012 |
20120069985 | INTEGRATED DIALING - Call initiation on a device with potential for a large number of stored telephone numbers is simplified through the use of an integrated field for entry of an ambiguous filter string. As it is not clear, a priori, whether the user is manually specifying, in the integrated field, a telephone number or providing a filter string for filtering contacts, filtering is performed based on at least one filter string. Among the contacts that are part of a filtering result list, a default contact is selected for quick access. | 03-22-2012 |
20120076291 | Automated call to a contact with whom another form of communication is exchanged - A method of automating a telephone call to a contact with whom a text based electronic communication is exchanged. The method can include, via a processor, receiving from a first electronic messaging client a first identifier corresponding to a first text based electronic communication sent to a user or received by the user, and receiving from a second electronic messaging client a second identifier corresponding to a second text based electronic communication sent to the user or received by the user. Via the processor, a list that identifies at least the first identifier and the second identifier can be presented. Responsive to receiving a user selection of the first identifier or the second identifier, via the processor, a telephone call can be automatically initiated to a telephone number that corresponds to the selected identifier. | 03-29-2012 |
20120195420 | System and Methods for Establishing a Telephony Session from a Remote Dialing Unit - A user-operated system for causing a land-line telephone to dial a destination includes a mobile telephony device having a speaker and an internal dual tone multiple frequency (DTMF) dialer, and a dialer extension integrated with a microphone on the land line telephone for capturing a DTMF telephone number sequence. A telephone number is selected on the mobile telephony device, which generates an audible DTMF for the telephone number over the speaker, and the DTMF is captured by the microphone, and the land-line telephone dials the destination. | 08-02-2012 |
20130094645 | METHOD AND APPARATUS FOR UBIQUITOUS ACCESS TO DIALING PLANS FOR ENTERPRISE NETWORKS - The invention comprises a method and apparatus for providing at least one network endpoint of an enterprise customer network access to at least one dialing plan. Specifically, the method comprises receiving at least one dialing plan request from the at least one network endpoint, retrieving at least one address mapping in response to the at least one dialing plan request, and responding to the at least one dialing plan request using the at least one address mapping. | 04-18-2013 |
20130136248 | PREDICTIVE DIALING BASED ON SIMULATION - Simulation is used to determine optimal dialer parameters for a predictive dialing system. A call history is logged over a period of time for a plurality of outgoing calls initiated by the predictive dialing system. The call history includes call data for each of the outgoing calls. A simulation is run on the call history by adjusting one or more dialer parameters and determining one or more values for those dialer parameter values that provide at least a target agent utilization within the simulation without causing a threshold abandonment rate to be exceeded within the simulation. Timing and/or quantity of outgoing calls to be initiated by the predictive dialing system are determined based, at least in part, on the one or more values for the dialer parameters determined from the simulation. The predictive dialing system initiates outgoing calls in accordance with the determined timing and quantity. | 05-30-2013 |
20130163742 | SYSTEM AND METHOD FOR RECOMMENDING PHONE NUMBER - A phone number recommending system and method. A user terminal for generating a phone number recommendation list includes a time information acquisition unit for acquiring information regarding a time taken to perform a call through the user terminal. The user terminal also includes a location information acquisition unit for acquiring information regarding a location where the call is performed. The user terminal further includes a call history generator for generating a call history of the user terminal based on the acquired time information and the acquired location information. The user terminal still further includes a phone number recommendation unit for generating a phone number recommendation list based on the generated call history, a current location of the user terminal, and a current time. The user terminal also includes a display unit for displaying the generated phone number recommendation list. | 06-27-2013 |
20130202099 | RETURNING MISSED PHONE CALLS - In one embodiment, a method is provided for returning missed phone calls. In this method, a missed phone call is detected and a phone number associated with the missed phone call is identified. A physical button located on an apparatus is assigned to the phone number. An indication that the missed phone call is associated with the physical button is initiated and after which, a single selection of the physical button is detected. A phone call to the phone number is then initiated in response to the detection of the single selection. | 08-08-2013 |
20130243178 | METHOD FOR IMPLEMENTING A TELEPHONE COMMUNICATION WITH A TELEPHONE COMMUNICATION SUBSCRIBER - A method is herein proposed for implementing a telephone communication with a telephone communication subscriber. The method allows extending the variance of code selection corresponding to telephone numbers of the subscribers and optimizing the communication between the subscribers by means of the use of correspondence codes and information codes. The proposed method contemplates: (a) in order to implement a telephone communication with a subscriber and/or with a telephone communication device, a correspondence code is used which does not contain any digits or does not only contain digits, and/or (b) in order to implement a telephone communication with a telephone communication subscriber or with a subscriber telephone communication device, an information code is used, on the basis of which communication tools, with or without the use of the Internet, perform a search for contact data of a called subscriber or a subscriber telephone communication device. | 09-19-2013 |
20130287200 | INTERACTIVE CONTENT FOR CLICK-TO-CALL CALLS - In a click-to-call (C2C) communication environment, a web client of a computing terminal is configured to initiate a C2C call when a user selects a call tag provided in a web page being presented to the user. The call is intended to be established between a remote endpoint associated with the call tag and one of either the computing terminal or another terminal associated with the user. If the C2C call is directed to an automated system and placed in a queue or on hold, the present invention allows supplemental content intended for the user to be delivered to the web client from which the C2C call was initiated. The web client may present the supplemental content to the user. | 10-31-2013 |
20140198907 | OUTWARD CALLING METHOD FOR PUBLIC TELEPHONE NETWORKS - A call management device is connected between a standard push button or rotary dial telephone and a public telephone network, and it operates to place (dial) calls on the public telephone network. The call management device maintains a telephone book that can be used to look up a phone number by name. A caller, using their telephone's keypad or rotary dial, can either dial a phone number in the normal fashion or they can dial by name from the telephone book. | 07-17-2014 |
20140211930 | OUTWARD CALLING METHOD FOR PUBLIC TELEPHONE NETWORKS - A call management device is connected between a standard push button telephone, rotary dial telephone, or other communication device and a public telephone network, and it operates to place (dial) calls on the public telephone network. The call management device maintains a telephone book that can be used to look up a phone number by name. A caller, using their telephone's keypad or rotary dial, can either dial a phone number in the normal fashion or they can dial-by-name from the telephone book. | 07-31-2014 |
20140362983 | Community Service System And Related Method - The community service system contains a community module, a residential module data-linked with a community module, a client device data-linked with the residential module, and a service provider module delivering advertisement fee and service information to the community module. The service access device contains a provider unit and a single-click dialing unit corresponding to the provider unit. A user can use a client device to link with the residential module, look up required services, select a desired provider unit, and activate a single-click dialing unit to dial the service provider. As such, the present invention achieves easy operation, fast synchronization, convenient search, and speedy dialing for e-management of a community. | 12-11-2014 |
20150110261 | CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY - Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information, performance of operations to assist a user in response to keyword identification in an audio, text or video stream, and speed dial updates based on calling frequencies to various telephone numbers. | 04-23-2015 |
20160182714 | Dialling Phone Numbers | 06-23-2016 |
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