| Patent application number | Description | Published |
|---|
| 20080250264 | System for Adaptive Action Plan Compilation Based on Error Reporting - A database of action plans carried out by a service provider is provided that stores the action plan as a series of action codes as well as the associated information such as error code, error type and whether the action plan resolved the problem. When an error occurs and is reported automatically, the database is searched for the error that occurred. Action plans as well as success rates are collected with most probable solutions being presented first. Each action code in the action plan corresponds to a particular point in maintenance documentation that is stored, e.g., on a management console, at the customer location. After reporting the error, the management console receives action plans for the error based on actual service reports as well as action plans suggested by documentation. When a service representative accesses the management console for information about the error, appropriate documentation is presented for each step in the action plan, allowing the service representative to follow along the suggested action plans and associated maintenance documentation onsite. | 10-09-2008 |
| 20090094336 | Method and Apparatus for Automated Monitoring of System Status - A method, apparatus and computer program code which monitors a group of networked computers by notifying a central apparatus or database of the current state of each of the computers. The monitoring is achieved through software and hardware which obtains the state of each of the networked computers, determines if a new computer has been connected to the network, sets a state for each new computer and determines if any one of the networked computers has not notified the database of its current state within a prescribed interval of time. The hardware and software also determines if any one of the networked computers is in an inactive state, if any one of the networked computers has changed its state to inactive and updates the database to reflect the current state of each of the networked computers. A list of users is notified of the state of each computer, along with the reason for any change in state of each computer. Network intelligence and outside database resources are used to provide information concerning the reason for any change in state of each of the computers. | 04-09-2009 |
| 20090100111 | APPARATUS AND METHOD TO ARCHIVE LOG ENTRIES FORMED BY A DATA STORAGE SYSTEM - A method to archive log entries created by a data storage system comprising a first memory and a library log encoded in that first memory, wherein the first memory comprises a storage capacity, and wherein the method writes a plurality of log entries to the library log, wherein each log entry comprises a log entry time. At a time T | 04-16-2009 |
| 20090323217 | STORAGE SLOT FOR DATA STORAGE CARTRIDGES OF DIFFERING DIMENSIONS - A storage slot for removably holding and aligning data storage cartridges of differing dimensions. Two bowed leaf springs are positioned within the storage slot, at two side walls and opposite from, respectively, two opposite side walls. The bowed leaf springs extend in a direction parallel to a direction of insertion and withdrawal of a data storage cartridge, and are fixed at the end closest to the opening. A bowed portion of each bowed leaf spring forms a ramp surface towards the opening and towards a corresponding opposite side wall. The bowed leaf springs are located a distance from the corresponding opposite side wall to form an interference fit with the smallest dimensioned data storage. The bowed leaf springs thus provide compression toward a data storage cartridge, to hold and align the data storage cartridge against the opposite side wall. | 12-31-2009 |
| 20100073184 | TRACKING DEEP CELL GATE/SPRING MECHANICAL SUB ASSEMBLY UTILIZING SIGNED EMPTY CELL BARCODE LABELS - A method, system, and computer program product for sensing the presence and/or misplacement of mechanical sub assemblies (MSAs) within storage slots of automated storage libraries. Each MSA is tracked based on signed empty cell barcode labels. Signed empty cell barcode labels are utilized to uniquely identify the frame, column, and row coordinates of one or more MSAs. The storage library automatically scans all signed empty cell barcode labels utilizing a scanner mounted on a robotic device. The system provides a counter for each MSA, allowing the storage library to track the usage of the MSA. As usage of the MSA reaches a predefined lifecycle, the library automatically generates an alert to replace the MSA. When a MSA is rearranged within the storage library, the library automatically maps the new frame, column, and row coordinates of the MSA. The counter dynamically modifies the usage count of the MSA according to the unique cell barcode label, thereby tracking all current and previous cartridges, and/or other items that may be scanned during MSA activity. | 03-25-2010 |
| 20100080091 | PASS-THROUGH ACCESSOR COMPRISING A FIXTURING APPARATUS FOR STORING A PLURALITY OF PORTABLE DATA STORAGE CASSETTES - A pass-through accessor comprising a fixturing apparatus that can store a plurality of portable data storage cassettes. The pass-through accessor comprises a moveable gripper assembly comprising a plurality of gripping members. The gripper assembly releaseably attaches to a portable data storage cassette disposed in a storage slot, pulls that portable data storage cassette outwardly from the storage slot, and releaseably attaches that portable data storage cassette to one of a plurality of fixturing assemblies disposed on the fixturing apparatus. | 04-01-2010 |
| 20100292832 | METHOD TO AUDIT PORTABLE CASSETTES REMOVEABLY DISPOSED IN A DATA STORAGE LIBRARY COMPRISING A PASS-THROUGH ACCESSOR - A method to audit portable cassettes removeably disposed in a data storage library comprising a plurality of storage slots, a plurality of portable cassettes removeably disposed in one or more of said plurality of storage slots, and a pass-through accessor comprising a moveable fixturing apparatus, wherein the pass-through accessor is moveably disposed in said data storage library. The method disposes the pass-through accessor adjacent a first one of said plurality of storage slots, removes a first portable cassette from the first storage slot, and attaches the first portable cassette to a first fixturing assembly disposed on the fixturing apparatus. The method then removes a second portable cassette from the first storage slot, and attaches the second portable cassette to a second fixturing assembly disposed on the fixturing apparatus. | 11-18-2010 |
| 20110038075 | METHOD TO HANDLE PORTABLE CASSETTES REMOVEABLY DISPOSED IN A DATA STORAGE LIBRARY COMPRISING A PASS-THROUGH ACCESSOR - A method is provided to handle portable cassettes removeably disposed in a data storage library, wherein the method supplies a data storage library comprising a plurality of storage slots, and a plurality of portable cassettes removeably disposed a designated storage slot in a first alignment order, and a pass-through accessor comprising a moveable fixturing apparatus to store portable cassettes, wherein the pass-through accessor is moveably disposed in the data storage library. The method positions the pass-through accessor adjacent an open end of a designated storage slot, and sequentially removes and attaches to the fixturing apparatus a plurality of portable cassettes from the designated storage slot. The method then transports the plurality of portable cassettes to a designated location within the data storage library. | 02-17-2011 |
| 20110276843 | INTELLIGENT ERROR-REPORTING APPARATUS AND METHOD - A method for intelligently reporting errors is disclosed herein. In one embodiment, such a method includes detecting an error and determining whether the error belongs to an error group. Such an error group may include errors that together are an indicator of a potentially more serious error or condition. The method may further determine whether all errors in the error group have occurred within a specified time period. If all errors in the error group have occurred within the specified time period, the method automatically sends a notification to an administrator or other hardware or software-based system so that the problem or error can be addressed. A corresponding apparatus and computer program product are also disclosed herein. | 11-10-2011 |
| 20110314339 | SYSTEMS FOR AGILE ERROR DETERMINATION AND REPORTING AND METHODS THEREOF - According to one embodiment, a method for handling errors includes detecting that an error has occurred in a machine in a system, determining an error ID associated with the error, determining that the error should be reported to a host system for further analysis based on the error ID, determining that one or more actions should be taken by the system based on the error ID, and sending information corresponding to the error to the host system after it is determined that the error should be reported to the host system. In another embodiment, a system includes a processor and logic for performing the method. According to another embodiment, a computer program product includes a computer readable storage medium having computer readable code embodied therewith for performing the method. Other methods, systems, and computer program products are also described according to more embodiments. | 12-22-2011 |
| 20120213616 | Method to Audit Portable Cassettes Removeably Disposed in a Data Storage Library Comprising a Pass-Through Accessor - A method to audit portable cassettes removeably disposed in a data storage library comprising a plurality of storage slots, a plurality of portable cassettes removeably disposed in one or more of said plurality of storage slots, and a pass-through accessor comprising a moveable fixturing apparatus, wherein the pass-through accessor is moveably disposed in said data storage library. The method disposes the pass-through accessor adjacent a first one of said plurality of storage slots, removes a first portable cassette from the first storage slot, and attaches the first portable cassette to a first fixturing assembly disposed on the fixturing apparatus. The method then removes a second portable cassette from the first storage slot, and attaches the second portable cassette to a second fixturing assembly disposed on the fixturing apparatus. | 08-23-2012 |
| 20120316670 | METHOD TO HANDLE PORTABLE CASSETTES REMOVEABLY DISPOSED IN A DATA STORAGE LIBRARY COMPRISING A PASS-THROUGH ACCESSOR - A method is provided to handle portable cassettes removeably disposed in a data storage library, wherein the method supplies a data storage library comprising a plurality of storage slots, and a plurality of portable cassettes removeably disposed a designated storage slot in a first alignment order, and a pass-through accessor comprising a moveable fixturing apparatus to store portable cassettes, wherein the pass-through accessor is moveably disposed in the data storage library. The method positions the pass-through accessor adjacent an open end of a designated storage slot, and sequentially removes and attaches to the fixturing apparatus a plurality of portable cassettes from the designated storage slot. The method then transports the plurality of portable cassettes to a designated location within the data storage library. | 12-13-2012 |
| 20140046997 | SERVICE MANAGEMENT ROLES OF PROCESSOR NODES IN DISTRIBUTED NODE SERVICE MANAGEMENT - A distributed node service management system utilizes multiple existing processor nodes of a distributed computing system, in support of the primary data processing functions of the distributed computing system. The distributed node service management system coordinates and manages service functions on behalf of processor nodes of the distributed computing system. Other features and aspects may be realized, depending upon the particular application. | 02-13-2014 |
| 20140046998 | SERVICE MANAGEMENT MODES OF OPERATION IN DISTRIBUTED NODE SERVICE MANAGEMENT - A distributed node service management system utilizes multiple existing processor nodes of a distributed computing system, in support of the primary data processing functions of the distributed computing system. The distributed node service management system coordinates and manages service functions on behalf of processor nodes of the distributed computing system. Other features and aspects may be realized, depending upon the particular application. | 02-13-2014 |
| 20140047088 | SERVICE MANAGEMENT ROLES OF PROCESSOR NODES IN DISTRIBUTED NODE SERVICE MANAGEMENT - A distributed node service management system utilizes multiple existing processor nodes of a distributed computing system, in support of the primary data processing functions of the distributed computing system. The distributed node service management system coordinates and manages service functions on behalf of processor nodes of the distributed computing system. Other features and aspects may be realized, depending upon the particular application. | 02-13-2014 |
| 20140047116 | SERVICE MANAGEMENT MODES OF OPERATION IN DISTRIBUTED NODE SERVICE MANAGEMENT - A distributed node service management system utilizes multiple existing processor nodes of a distributed computing system, in support of the primary data processing functions of the distributed computing system. The distributed node service management system coordinates and manages service functions on behalf of processor nodes of the distributed computing system. Other features and aspects may be realized, depending upon the particular application. | 02-13-2014 |
| 20140324940 | SERVICE MANAGEMENT ROLES OF PROCESSOR NODES IN DISTRIBUTED NODE SERVICE MANAGEMENT - A distributed node service management system utilizes multiple existing processor nodes of a distributed computing system, in support of the primary data processing functions of the distributed computing system. The distributed node service management system coordinates and manages service functions on behalf of processor nodes of the distributed computing system. Other features and aspects may be realized, depending upon the particular application. | 10-30-2014 |
| 20140325052 | SERVICE MANAGEMENT ROLES OF PROCESSOR NODES IN DISTRIBUTED NODE SERVICE MANAGEMENT - A distributed node service management system utilizes multiple existing processor nodes of a distributed computing system, in support of the primary data processing functions of the distributed computing system. The distributed node service management system coordinates and manages service functions on behalf of processor nodes of the distributed computing system. Other features and aspects may be realized, depending upon the particular application. | 10-30-2014 |
| 20150082081 | WRITE CACHE PROTECTION IN A PURPOSE BUILT BACKUP APPLIANCE - For write cache protection of purpose built backup appliances in a computing environment, backup data of the write cache is created using a server memory that includes the write cache in a redundant array of independent disks (RAID) system. The server memory is not controlled by a failing RAID card and/or NVRAM card that controls the write cache. The backup data in the server memory is flushed to a persistent storage device subsequent to detecting a failure of the write cache for enabling recovery of the backup data using the persistent storage device during a reboot operation. | 03-19-2015 |
