| Patent application number | Description | Published |
|---|
| 20140004789 | PROBLEM SIGNATURE TERMINAL DIAGNOSIS METHOD AND SYSTEM | 01-02-2014 |
| 20140004790 | PEER GROUP DIAGNOSIS DETECTION METHOD AND SYSTEM | 01-02-2014 |
| 20140006869 | TERMINAL DIAGNOSIS SELF CORRECTION METHOD AND SYSTEM | 01-02-2014 |
| 20140120830 | REAL-TIME SIGNAL VALIDATION METHOD AND SYSTEM - Systems and methods for real-time signal validation are disclosed. In an example embodiment, a subset of terminals in a peer group of satellite terminals is determined. Operational statistics of the satellite terminals in the subset of terminals is measured. Operational statistics of each of the satellite terminals in the subset of terminals is compared to a prior measurement of the same operational statistics. An offset between a current measurement of the operational statistics and the prior measurement of the same operational statistics is determined. An average offset of the current measurement of the operational statistics and the prior measurement of the same operational statistics is determined for the subset of terminals. The average offset for the subset of terminals is merged with a previously determined peer group operational statistic. A signal validation of a terminal is performed using an updated deviation value. | 05-01-2014 |
| 20150050928 | TERMINAL DIAGNOSIS SELF CORRECTION METHOD AND SYSTEM - Terminal diagnosis self correction is disclosed. A service inquiry is received regarding a problem with a terminal from a user. Terminal statistics are obtained remotely from the terminal and stored in a site diagnosis log. An initial diagnosis is determined with a site diagnostic tool using the terminal statistics. The initial diagnosis is stored in the site diagnosis log. A technician is dispatched to repair the terminal. Terminal statistics are obtained locally at the terminal and stored in an onsite validation tool log. An onsite diagnosis is determined using an onsite validation tool and stored the onsite validation tool log. The initial and onsite diagnoses are compared. In response to a difference between the initial and onsite diagnoses, the remotely and locally obtained terminal statistics are compared. The site diagnostic tool is adjusted based on the initial diagnosis, the onsite diagnosis, and the remote and local terminal statistics. | 02-19-2015 |
| 20150118955 | PROBLEM SIGNATURE TERMINAL DIAGNOSIS METHOD AND SYSTEM - Systems and methods for problem signature terminal diagnosis are disclosed. In an example embodiment, measured operational statistics of a satellite terminal of a peer group of satellite terminals are received and converted into normalized operation statistics. Normalized deviations of the operational statistics are determined and compared to the threshold deviations. A diagnosis zone corresponding to a problem signature is determined based on the normalized deviations by determining that coordinates of the normalized deviations are within the diagnosis zone, comparing a ratio based on the normalized deviations to a threshold ratio, or comparing a differential of the normalized deviations to a threshold differential. A satellite terminal is diagnosed with a problem defined by the problem signature based on the determined diagnosis zone. | 04-30-2015 |
| 20150155931 | REAL-TIME SIGNAL VALIDATION METHOD AND SYSTEM - Systems and methods for real-time signal validation are disclosed. In an example embodiment, a subset of terminals in a peer group of satellite terminals is determined. Operational statistics of the satellite terminals in the subset of terminals is measured. Operational statistics of each of the satellite terminals in the subset of terminals is compared to a prior measurement of the same operational statistics. An offset between a current measurement of the operational statistics and the prior measurement of the same operational statistics is determined. An average offset of the current measurement of the operational statistics and the prior measurement of the same operational statistics is determined for the subset of terminals. The average offset for the subset of terminals is merged with a previously determined peer group operational statistic. A signal validation of a terminal is performed using an updated deviation value. | 06-04-2015 |
