Patent application number | Description | Published |
20090299962 | DYNAMIC UPDATE OF A WEB INDEX - Systems and methods are provided for regularly updating a web index with new or updated content, such as meta words or meta streams, for a particular web page address, such as a URL. Web page addresses and associated updated information, such as meta words, meta streams, values, and locations in the web index for those meta words are received. In order to update a web index, which is used by search engines to search web documents, a document identification is retrieved and associated with the updated information. As information in the web index is stored by document identification and not by web page addresses, the document identification may replace the web page address. Each meta word received is matched with corresponding document identifications and associated updated information, which creates an inverted format of the information. The web index may now be updated and stored by the system. | 12-03-2009 |
20100205160 | UPDATING AN INVERTED INDEX IN A REAL TIME FASHION - Systems and methods for regularly updating portions of a merged index are provided. Initially, upon receiving an indication that modifications have occurred to content of web-based documents, dynamic update of index (DUI) objects that identify the documents and expose the modified content are composed by ascertaining relative positions of the modified content within the documents, and packaging identifiers of the documents, the relative positions, and metadata underlying the modified content into a message. The DUI objects are applied to an overloading index that maintains structured records of recent modifications. In particular, portions of the overloading index are targeted utilizing the document identifiers and the relative positions specified by the DUI object, thereby updating the targeted portions within the overloading index corresponding to the modified content without rewriting the entire overloading index. Periodically, an association process is invoked for grouping the merged index with the overloading index for search purposes. | 08-12-2010 |
20120059806 | UPDATING AN INVERTED INDEX IN A REAL TIME FASHION - Systems and methods for regularly updating portions of a merged index are provided. Initially, upon receiving an indication that modifications have occurred to content of web-based documents, dynamic update of index (DUI) objects that identify the documents and expose the modified content are composed by ascertaining relative positions of the modified content within the documents, and packaging identifiers of the documents, the relative positions, and metadata underlying the modified content into a message. The DUI objects are applied to an overloading index that maintains structured records of recent modifications. In particular, portions of the overloading index are targeted utilizing the document identifiers and the relative positions specified by the DUI object, thereby updating the targeted portions within the overloading index corresponding to the modified content without rewriting the entire overloading index. Periodically, an association process is invoked for grouping the merged index with the overloading index for search purposes. | 03-08-2012 |
20140236962 | Updating An Inverted Index In A Real Time Fashion - Systems and methods for regularly updating portions of a merged index are provided. Initially, upon receiving an indication that modifications have occurred to content of web-based documents, dynamic update of index (DUI) objects that identify the documents and expose the modified content are composed by ascertaining relative positions of the modified content within the documents, and packaging identifiers of the documents, the relative positions, and metadata underlying the modified content into a message. The DUI objects are applied to an overloading index that maintains structured records of recent modifications. In particular, portions of the overloading index are targeted utilizing the document identifiers and the relative positions specified by the DUI object, thereby updating the targeted portions within the overloading index corresponding to the modified content without rewriting the entire overloading index. Periodically, an association process is invoked for grouping the merged index with the overloading index for search purposes. | 08-21-2014 |
Patent application number | Description | Published |
20080294602 | DOMAIN COLLAPSING OF SEARCH RESULTS - Systems, methods, computer-readable media, and graphical user interfaces for presenting search results having collapsed domains are provided. A search result obtaining module obtains search results based upon a received query. Upon obtaining the search results, search results having the same domain are associated with one another. Thereafter, search result clusters of associated search results are formed. In some embodiments, the search result clusters may be formatted to include desired search result cluster attributes. The search result clusters are presented such that two or more associated search results form a single cluster of search results rather than being presented individually. In some embodiments, an option to view more search results with the same domain may be provided. | 11-27-2008 |
20110202541 | RAPID UPDATE OF INDEX METADATA - Systems and methods for performing an updating process to an in-memory index are provided. Upon receiving notice of document modifications covered by an inverted index associated with a search engine, in the form of an update file, a representation of the modification is published onto various index serving machines. Each index serving machine receiving the update file determines if the modifications are applicable to the index serving machine. If an index serving machine determines that it contains mapping information corresponding to the modified documents, the index serving machine utilizes the update file and associated mapping information to update an in-memory index. In embodiments, the in-memory index is used to provide results to user queries in tandem with the inverted index. In some embodiments, an extra in-memory index is maintained that is revised with constantly incoming metadata updates and the existing in-memory index is periodically swapped with the revised in-memory index. | 08-18-2011 |
20110258198 | USING BEHAVIOR DATA TO QUICKLY IMPROVE SEARCH RANKING - Systems and methods for applying user behavior data to improve serach query result ranking are provided. Upon receiving an update file indicating that recent, significant user behavior data is available for a document associated with an inverted index, the update file is published periodically and frequently to an index server. After filtering out the relevant update information from the update file, the index server extracts identifiers of the documents having the associated user behavior data. The update file and the identifier of the documents are utilized to update an in-memory index containing representations of metadata indicative of the user behavior. The in-memory index is continuously updated and utilized to serve search query results in response to user search queries. Search query results from the in-memory index are ranked using the user behavior data prior to serving. Thus, results associated with recent, significant user-behavior metadata receive prominent placement on the search results page. | 10-20-2011 |
Patent application number | Description | Published |
20150235158 | SYSTEM FOR HANDLING WORK REQUESTS - Embodiments of the invention are directed to a system, method, and computer program product for handling work requests. The system typically including a memory, a processor and a module configured to initiate the presentation of a first interface to enable an allocator to assign the work request to an associate to complete the work request based on at least a priority level, wherein the work request comprises at least a priority level; initiate the presentation of a second interface to enable the associate to complete the work request and transmit the completed work request to an analyst for review; initiate the presentation of a third interface to enable the analyst to review the completed work request and transmit the reviewed and completed work request to the associate; and initiate the presentation of a fourth interface to enable the administrator to generate a report. | 08-20-2015 |
20150235162 | SYSTEM FOR GENERATING A TRACKING REPORT - Embodiments of the invention are directed to a system, method, and computer program product for generating reports. The system typically including a memory, a processor and a module configured to receive a work request from a source, wherein the work request comprises at least one status; determine a duration of time that the work request has been associated with the status; generate a report, wherein the report comprises a graphical representation of each of the at least one status and the duration of time the work request has been associated with the at least one status; and transmit the report to the user. | 08-20-2015 |
20150237051 | SYSTEM FOR ALLOCATING A WORK REQUEST - Embodiments of the present invention are directed to a system, method, and computer program product for allocating work requests. A system is configured to initiate the presentation of a first user interface to enable a first user to receive a work request received from a source; assign a category to the work request based on at least an objective and a priority level associated with the work request; and allocate the work request to a second user based on at least the category; transmit the allocated work request to the second user; initiate the presentation of a second user interface to enable a second user to retrieve the work request, and process the work request, wherein processing the work request further comprises addressing the work request based on at least the status and the priority level; and transmit the processed work request to third user for a quality assessment. | 08-20-2015 |