Patent application number | Description | Published |
20140173444 | Device, Method and User Interface for Displaying Relationships between Different Sets of Data - A device with one or more processors and memory display, in a data display panel, a plurality of nodes associated with a data set. The plurality of nodes include a first set of one or more nodes and a second set of one or more nodes distinct from the first set of nodes. The data set includes information indicating a magnitude of a relationship between nodes in the first set of nodes and nodes in the second set of nodes. The device receives a first input corresponding to selection of a first node in the first set of nodes. In response to receiving the input, the device displays, in the data display panel, a visual indication of a magnitude of a relationship between the first node and one or more nodes in the second set of nodes. | 06-19-2014 |
20140173501 | Device, Method and User Interface for Presenting Analytic Data - A device with one or more processors and memory displays a user interface, including a data display panel and a plurality of data-selection interfaces. A first data-selection interface includes options corresponding to divisions in a first data-set dimension. A second data-selection interface corresponding to divisions in a second data-set dimension. The device displays a visual representation of a subset of the data set in the data display panel and receives a first input. In response to receiving the first input, when the option was an option from the first plurality of options, the device displays previously undisplayed data corresponding to a respective division in the first data-set dimension, and when the option was an option from the second plurality of options, the device displays previously undisplayed data corresponding to a respective division in the second data-set dimension. | 06-19-2014 |
20140173509 | Device, Method and User Interface for Emphasizing Divisions in Data - A device with one or more processors and memory displays, in a data display panel, a first representation of data from a data set. The data is selected in accordance divisions in a first data-set dimension and divisions in a second data-set dimension, and is organized to emphasize the divisions in the first data-set dimension. The device receives an input corresponding to switching the dimension selector from a first state to a second state. In response to receiving the input, the device displays, in the data display panel, a second representation of a second subset of data from the data set, where the second subset of data is selected from the data set in accordance with the divisions in the first data-set dimension and the divisions in the second data-set dimension, and is organized to emphasize the divisions in the second data-set dimension. | 06-19-2014 |
20140181087 | Device, Method and User Interface for Determining a Correlation between a Received Sequence of Numbers and Data that Corresponds to Metrics - A device with one or more processors and memory receives, from a first party, an input including a sequence of numbers corresponding to a plurality of key performance indicator values associated with an entity and time range information for the sequence of numbers. In response to receiving the input, the device obtains, from a data set associated with the entity, data that corresponds to a plurality of metrics in accordance with the time range information, wherein the data set is accessible to a second party that does not have direct knowledge of the key performance indicators and determines correlations between the plurality of metrics and the sequence of numbers. The device provides, to the first party, a result indicative of a respective correlation between one or more of the metrics and the sequence of numbers. | 06-26-2014 |
20140181728 | Device, Method and User Interface for Switching between Graphical Representations of Data - A device with one or more processors and memory displays a first representation of a first subset of data from a data set. The first subset of data is associated with a first time period with more than a threshold number of discrete time steps. The first representation shows changes in the first subset of data over time. The device receives a request to view data associated with a second time period with no more than the threshold number of discrete time steps. In response, the device displays a second representation of a second subset of data from the data set. The second subset of data is associated with the second time period. The second representation aggregates the second subset of data over the second time period and shows divisions of the data in a respective set of one or more data-set dimensions. | 06-26-2014 |
20140289034 | Systems and Methods for Assisting Users with Contact, Access, and Distribution Lists - A computer server system provides an online community for customers of a business entity. A first level feedback module provides visual feedback to each user in a user interface for the online community, which quantifies each user's interaction with the community. A notification module sends an electronic message to a user when the user's interaction is below a predefined threshold rate. A second level feedback module calculates second level metrics that quantify other users' evaluations of postings to the online community by a first user. Visual feedback of the second level metrics is provided. A third level feedback module awards a designated achievement badge to users whose interaction metrics exceed predefined threshold values, and displays the achievement badge in the user interface. The system promotes a high level of user participation in the online community and thereby contributes to a low cost of technical support provided by the business entity. | 09-25-2014 |
20160125157 | Systems and Methods to Monitor Health of Online Social Communities - A method of measuring the health of online communities computes multiple health factors for an online community. Each health factor is computed based on historical data of the online community, and each health factor measures human interaction with the online community. The process normalizes each of the health factors and combines the health factors to compute a community health index. The process then displays the community health index to a user, thereby enabling the user to predict the future health of the online community. The health index includes various factors, such as: growth in membership of the online community; human page views of web pages for the online community; quantity and quality of posts to the online community; liveliness of the online community; interaction with the online community; and/or responsiveness of the online community. | 05-05-2016 |
20160132973 | Gamification for Online Social Communities - A computer server system provides an online community for customers of a business entity. A first level feedback module provides visual feedback to each user in a user interface for the online community, which quantifies each user's interaction with the community. A notification module sends an electronic message to a user when the user's interaction is below a predefined threshold rate. A second level feedback module calculates second level metrics that quantify other users' evaluations of postings to the online community by a first user. Visual feedback of the second level metrics is provided. A third level feedback module awards a designated achievement badge to users whose interaction metrics exceed predefined threshold values, and displays the achievement badge in the user interface. The system promotes a high level of user participation in the online community and thereby contributes to a low cost of technical support provided by the business entity. | 05-12-2016 |