Patent application number | Description | Published |
20130174323 | Illuminated Headgear Cover - A cover for helmets, hardhats, caps and other gear worn on the head, (collectively called headgear) with electro-luminescent (EL) lighted wire/s array or a plurality of light emitting diodes (LED's) attached to the cover to provide enhanced visibility and safety for the wearer at night or in dark areas. The cover can be made of the EL wire/s itself, the LED connecting wires, fabric, expandable cloth, netting, mesh, latex, silicon, other expandable materials and hard or pliable plastic. The cover can be temporarily attached to headgear by means of an elastic or rubber band, drawstring, clips, wire or Velcro and/or permanently attached with adhesives. Batteries attached to the headgear cover power the EL light wire/s and/or LED's. The EL wire/s and/or LED's are attached to the headgear cover by cloth thread, clear thread, plastic thread, fishing line, glue, staples, clips, Velcro, zip ties, twist ties or other device. | 07-11-2013 |
Patent application number | Description | Published |
20140372240 | Systems and Methods to Facilitate Selling of Products and Services - The system of the present invention provides systems and methods for selling goods and services on, over, through, and in conjunction with the Internet. The system receives session (clickstream) information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise's CRM or eCRM system. The session information referred to comprises the goods or services the customer is searching and metadata about such search and the relevant products, such as the surfing pattern itself. The system determines from the received information, based on the interaction between matching rules created using the system by the enterprise and the system's matching engine, whether the customer is a candidate for assistance from a sales associate. The system creates and indexes information on available sales associates and their performance, selling capabilities and product expertise. The system further matches the customer with at least one sales associate, ideally the most appropriate sales associate, based on the customer, session, and sales profile associate information, and facilitates communication between the sales associate and the customer. Additionally, the system provides information on the customer, products or services the customer is interested in, and the collateral sales materials (both internal and external to the enterprise) and selling techniques to the sales associate based on the particular sales opportunity. The system facilitates communication between the sales associate and the customer on the basis of chat, voice over IP, email and the public switched telephone network, including the concept of bridging a chat session into a PSTN conference call during which call the sales associate and customer maintain a co-browsing session with regard to the opportunity over the Internet. | 12-18-2014 |
Patent application number | Description | Published |
20110184905 | METHOD OF STORING AND ANALYSING DATA PRODUCED FROM INTERACTIONS BETWEEN EXTERNAL AGENTS AND A SYSTEM - The present invention relates to a method of storing data records produced from monitoring interactions between external agents and a system. The method comprises defining specific interactions that can occur between the external agents and the system as potential events of interest. A chain of interactions occurring during respective interaction sessions between a respective external agent and the system are monitored and potential events of interest occurring in the said chain are determined. Data records from the monitored chain of interactions are produced, the respective data record including data identifying determined potential events of interest and data associated therewith. A profile identity, representative of the external agent, is assigned to each data record produced during a said interaction session. Data records of individual potential events of interest are stored in a way that is ordered according to the type of potential event of interest and data records of potential events of interest occurring during an interaction session are stored in a way that is ordered according to assigned profile identity. | 07-28-2011 |
20120303598 | REAL-TIME ADAPTIVE BINNING - In one embodiment, a set of boundaries may be obtained, where the set of boundaries includes boundaries for each of one or more bins. The boundaries for each of the one or more bins may include a lower boundary and an upper boundary, wherein the set of boundaries of the one or more bins together defines a contiguous range of data values capable of being stored in the one or more bins. A data value may be obtained. The data value may be added to one of the one or more bins according to the boundaries of the one or more bins. It may be determined whether to modify the set of boundaries. The set of boundaries may be adjusted according to a result of the determining step. | 11-29-2012 |
20120303621 | REAL-TIME ADAPTIVE BINNING THROUGH PARTITION MODIFICATION - In one embodiment, real-time adaptive binning may be performed through the modification of a set of partitions. More particularly, a set of partitions separating one or more bins from one another may be identified, each of the one or more bins having boundaries including a lower boundary and an upper boundary, wherein the boundaries of the one or more bins together define a contiguous range of data values capable of being stored in the one or more bins. A data value may be obtained and added to one of the one or more bins according to the boundaries of the one or more bins. It may be determined whether to modify the set of partitions. The set of partitions may be modified according to a result of the determining step. | 11-29-2012 |
20130024405 | DISTRIBUTED SCALABLE INCREMENTALLY UPDATED MODELS IN DECISIONING SYSTEMS - In one embodiment, first weight information indicating a first set of delta values is obtained, where the first set of delta values includes a first delta value for each weight in a set of weights, the set of weights including a weight for each of a set of one or more parameters of a model. In addition, second weight information indicating a second set of delta values is obtained, where the second set of delta values includes a second delta value for each weight in the set of weights. Combined weight information including a combined set of delta values or a combined set of weights is generated based, at least in part, upon the first weight information and the second weight information. | 01-24-2013 |
20130080358 | ONLINE ASYNCHRONOUS REINFORCEMENT LEARNING FROM CONCURRENT CUSTOMER HISTORIES - In one embodiment, an indication of a Decision Request or an Update Request may be received, where the Update Request is activated independent of user activity. A user state pertaining to at least one user may be received, obtained, accessed or constructed. For the Decision Request, one or more actions may be scored according to one or more value functions associated with a computing device, a policy associated with the computing device may be applied to identify one of the scored actions as a decision, and an indication of the decision may be provided or applied. For the Update Request, the one or more value functions and/or the policy may be updated. An indication of updates to the one or more value functions and/or an indication of updates to the policy may be provided. | 03-28-2013 |
20130080377 | ONLINE ASYNCHRONOUS REINFORCEMENT LEARNING FROM CONCURRENT CUSTOMER HISTORIES - In one embodiment, an indication of a Decision Request or an Update Request may be received, where the Update Request is activated independent of user activity. A user state pertaining to at least one user may be received, obtained, accessed or constructed. For the Decision Request, one or more actions may be scored according to one or more value functions associated with a computing device, a policy associated with the computing device may be applied to identify one of the scored actions as a decision, and an indication of the decision may be provided or applied. For the Update Request, the one or more value functions and/or the policy may be updated. An indication of updates to the one or more value functions and/or an indication of updates to the policy may be provided. | 03-28-2013 |
20130110750 | ONLINE TEMPORAL DIFFERENCE LEARNING FROM INCOMPLETE CUSTOMER INTERACTION HISTORIES | 05-02-2013 |
20140114891 | DISTRIBUTED SCALABLE INCREMENTALLY UPDATED MODELS IN DECISIONING SYSTEMS - In one embodiment, first weight information indicating a first set of delta values is obtained, where the first set of delta values includes a first delta value for each weight in a set of weights, the set of weights including a weight for each of a set of one or more parameters of a model. In addition, second weight information indicating a second set of delta values is obtained, where the second set of delta values includes a second delta value for each weight in the set of weights. Combined weight information including a combined set of delta values or a combined set of weights is generated based, at least in part, upon the first weight information and the second weight information. | 04-24-2014 |
20150100526 | ONLINE TEMPORAL DIFFERENCE LEARNING FROM INCOMPLETE CUSTOMER INTERACTION HISTORIES - In one embodiment, an indication that a decision has been requested, selected, or applied with respect to one or more users may be obtained. After the indication that a decision that has been requested, selected, or applied is obtained, a value function may be updated, where the value function approximates an expected reward associated with the one or more users over time since the decision has been requested, selected, or applied with respect to the one or more users. The value function may be updated by performing or providing one or more updates to the value function, where a time at which each of the one or more updates is performed or provided is independent of activity of the one or more users. | 04-09-2015 |
Patent application number | Description | Published |
20120005070 | SALES LEAD GENERATION SYSTEM USING A CREDIT SCORE SURVEY - The invention is directed to a system for and a method of generating sales leads as a service for one or more vehicle dealerships that are not otherwise affiliated with the service. The invention may include maintaining a web site independently of the one or more vehicle dealerships that is accessible over a computer network by a consumer who is considering purchasing a vehicle, offering to the consumer while the consumer is accessing the web site to provide the consumer with an estimated credit score, wherein the consumer provides the consumer's contact information before the estimated credit score is provided, outputting a credit score survey to the consumer over the computer network, receiving one or more answers to the credit score survey from the consumer over the computer network, receiving information indicative of the vehicle transmitted from the consumer over the computer network, the information indicative of the vehicle comprising one or more selected from the group consisting of year, make, model, style, and color of the vehicle, receiving contact information of the consumer transmitted from the consumer over the computer network, determining, independently of the one or more vehicle dealerships, the estimated credit score by applying at least one scoring algorithm to the one or more answers to the credit score survey, providing the estimated credit score over the computer network to the consumer, and transmitting the contact information of the consumer, the estimated credit score, and the information indicative of the vehicle to the one or more vehicle dealerships as a sales lead. | 01-05-2012 |