Patent application number | Description | Published |
20090070311 | SYSTEM AND METHOD USING A DISCRIMINATIVE LEARNING APPROACH FOR QUESTION ANSWERING - Disclosed are systems, methods, and computer readable media for answers to natural language questions. The method embodiment comprises training a lexical association model between a question and a first set of one or more possible answers, training a semantic association model between a question and a second set of one or more possible answers, receiving a user question containing at least one query word, parsing the user question syntactically and semantically, formulating a query from the parsed user question containing at least one query word, expanding the query based on the lexical association model and the semantic association model, weighting the at least one query word according to its importance when answering the user question, and returning an answer based on the weighted at least one query word, the lexical association model, and the semantic association model. Other features include using question-answer pairs mined to train the models and returning a plurality of answers in an order based on the lexical association model and the semantic association model. | 03-12-2009 |
20090282114 | System and method for generating suggested responses to an email - Disclosed is a method and system for responding to a client email. A new client email is received and analyzed, and a response email is determined from the analyzing of the client email and from analysis of stored email-response pairs. | 11-12-2009 |
20090292529 | SYSTEM AND METHOD OF PROVIDING A SPOKEN DIALOG INTERFACE TO A WEBSITE - Disclosed is a system and method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes converting data from a structured database associated with a website to a structured text data set and a structured task knowledge base, extracting linguistic items from the structured database, and training a spoken dialog service component using at least one of the structured text data, the structured task knowledge base, or the linguistic items. The system includes modules configured to implement the method. | 11-26-2009 |
20100042623 | System and method for mining and tracking business documents - Systems and methods are described that mine and track archived business documents for discovering business knowledge and intelligence using data mining, machine learning, statistics, and computational linguistics, from different linguistic sources according to their meaning. | 02-18-2010 |
20110083185 | Method and System for Improving Website Security - A method for locating and monitoring websites is provided that includes finding websites and contained hyperlinks, downloading a first snapshot of a web page taken at a first time, and downloading a second snapshot of the web page taken at a second time later than the first time. The method also includes enabling a comparison of the first snapshot and the second snapshot. A system for monitoring websites is provided. The system includes means for enabling a comparison of the first snapshot and the second snapshot visually or through the use of content data from that web site. A computer-readable recording medium having recorded thereon an executable program is provided. The program when executed causes a processor to perform a method for monitoring websites. | 04-07-2011 |
20110184973 | METHOD AND APPARATUS FOR DETECTING AND EXTRACTING INFORMATION FROM DYNAMICALLY GENERATED WEB PAGES - A method and apparatus for automatically detecting and extracting information from dynamically generated web pages are disclosed. For example, the present method stores user provided information that is entered into a form interlace of a web page for a first query. Responsive to the first query, a first response web page is received and stored. The present method then automatically generates a second query to acquire a second response web page that is responsive to the second query. Finally, the present method compares the first response web page and the second response web page. In one embodiment, the present invention extracts information that is dissimilar between the first response web page and the second response web page. This extracted information is deemed to be the pertinent information requested by the user. | 07-28-2011 |
20110258531 | Method and Apparatus for Building Sales Tools by Mining Data from Websites - A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information. | 10-20-2011 |
20120047219 | Systems and Methods for Social Media Data Mining - Systems and methods are provided to collect, analyze and report social media aggregated from a plurality of social media websites. Social media is retrieved from social media websites, analyzed for sentiment, and categorized by topic and user demographics. The data is then archived in a data warehouse and various interfaces are provided to query and generate reports on the archived data. In some embodiments, the system further recognizes alert conditions and sends alerts to interested users. In some embodiments, the system further recognizes situations where users can be influenced to view a company or its products in a more favorable light, and automatically posts responsive social media to one or more social media websites. | 02-23-2012 |
20120072217 | SYSTEM AND METHOD FOR USING PROSODY FOR VOICE-ENABLED SEARCH - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for approximating relevant responses to a user query with voice-enabled search. A system practicing the method receives a word lattice generated by an automatic speech recognizer based on a user speech and a prosodic analysis of the user speech, generates a reweighted word lattice based on the word lattice and the prosodic analysis, approximates based on the reweighted word lattice one or more relevant responses to the query, and presents to a user the responses to the query. The prosodic analysis examines metalinguistic information of the user speech and can identify the most salient subject matter of the speech, assess how confident a speaker is in the content of his or her speech, and identify the attitude, mood, emotion, sentiment, etc. of the speaker. Other information not described in the content of the speech can also be used. | 03-22-2012 |
20120072219 | SYSTEM AND METHOD FOR ENHANCING VOICE-ENABLED SEARCH BASED ON AUTOMATED DEMOGRAPHIC IDENTIFICATION - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for approximating responses to a user speech query in voice-enabled search based on metadata that include demographic features of the speaker. A system practicing the method recognizes received speech from a speaker to generate recognized speech, identifies metadata about the speaker from the received speech, and feeds the recognized speech and the metadata to a question-answering engine. Identifying the metadata about the speaker is based on voice characteristics of the received speech. The demographic features can include age, gender, socio-economic group, nationality, and/or region. The metadata identified about the speaker from the received speech can be combined with or override self-reported speaker demographic information. | 03-22-2012 |
20120089605 | USER PROFILE AND ITS LOCATION IN A CLUSTERED PROFILE LANDSCAPE - Delivering targeted content includes collecting, via at least one tangible processor, user activity data for users during a specified time period. questions asked by the users during the specified time period are extracted from the user activity data, via the at least one tangible processor, and stored in user profiles for the users. The user profiles are clustered, via the at least one tangible processor, based on the questions asked. Targeted content is delivered, via the at least one tangible processor, to a subset of the users based on the clustering. | 04-12-2012 |
20120095861 | PERSONAL CUSTOMER CARE AGENT - Aggregating information includes configuring, by at least one processor, a user profile that indicates user preferences for aggregated information. The at least one processor monitors information sources including the World Wide Web, business websites of interest, and online social media, based on the user preferences. Data obtained from the information sources is presented, based on the monitoring, by the at least one processor, in accordance with a presentation format, as the aggregated information, based on the user preferences. The at least one processor triggers updating of the presented aggregated information based on a change to the data at least one of the information sources and a change to the user profile. | 04-19-2012 |
20120101805 | METHOD AND APPARATUS FOR DETECTING A SENTIMENT OF SHORT MESSAGES - A method, computer readable medium and apparatus for detecting a sentiment for a short message are disclosed. For example, the method receives the short message, and obtains an abstraction of the short message. The method then determines the sentiment of the short message based upon the abstraction. | 04-26-2012 |
20120253825 | RELEVANCY RECOGNITION FOR CONTEXTUAL QUESTION ANSWERING - Disclosed are systems, methods and computer-readable media for controlling a computing device to provide contextual responses to user inputs. The method comprises receiving a user input, generating a set of features characterizing an association between the user input and a conversation context based on at least a semantic and syntactic analysis of user inputs and system responses, determining with a data-driven machine learning approach whether the user input begins a new topic or is associated with a previous conversation context and if the received question is associated with the existing topic, then generating a response to the user input using information associated with the user input and any previous user input associated with the existing topic. | 10-04-2012 |
20120291070 | METHOD AND APPARATUS FOR ASSOCIATING MICRO-BLOGS WITH MEDIA PROGRAMS - A system that incorporates teachings of the present disclosure may operate, for example, according to a method for identifying subsets of blogs from a collection of blogs according to a relevance of each subset of blogs to one of a plurality of media programs deliverable to a plurality of subscriber devices, determining for each subset of blogs one or more trends, detecting a subscriber device from the plurality of subscriber devices, selecting a media program from the plurality of media programs, selecting one of the subsets of blogs that is relevant to the media program, and supplying the subscriber device the selected subset of blogs with the one or more trends determined for the select subset of blogs. Other embodiments are disclosed. | 11-15-2012 |
20120316866 | SYSTEM AND METHOD OF PROVIDING A SPOKEN DIALOG INTERFACE TO A WEBSITE - Disclosed is a system and method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes converting data from a structured database associated with a website to a structured text data set and a structured task knowledge base, extracting linguistic items from the structured database, and training a spoken dialog service component using at least one of the structured text data, the structured task knowledge base, or the linguistic items. The system includes modules configured to implement the method. | 12-13-2012 |
20130159828 | Method and Apparatus for Building Sales Tools by Mining Data from Websites - A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information. | 06-20-2013 |
20130177893 | Method and Apparatus for Responding to an Inquiry - Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry. | 07-11-2013 |
20130212468 | Alert Driven Interactive Interface to a Website Mining System - Disclosed is a web server that includes a headlines module for automatically generating headlines based on data retrieved from a network (e.g., World Wide Web). The web server also includes an interactive agent for generating responses to inquiries relating to the headlines based on the data. | 08-15-2013 |
20130218561 | System and Method for Enhancing Voice-Enabled Search Based on Automated Demographic Identification - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for approximating responses to a user speech query in voice-enabled search based on metadata that include demographic features of the speaker. A system practicing the method recognizes received speech from a speaker to generate recognized speech, identifies metadata about the speaker from the received speech, and feeds the recognized speech and the metadata to a question-answering engine. Identifying the metadata about the speaker is based on voice characteristics of the received speech. The demographic features can include age, gender, socio-economic group, nationality, and/or region. The metadata identified about the speaker from the received speech can be combined with or override self-reported speaker demographic information. | 08-22-2013 |
20130246069 | System and Method of Providing a Spoken Dialog Interface to a Website - Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface. | 09-19-2013 |
20140150016 | METHOD AND APPARATUS FOR MANAGING ADVERTISEMENTS USING SOCIAL MEDIA DATA - A system that incorporates teachings of the subject disclosure may include, for example, obtaining social media data associated with a plurality of end user devices of a plurality of users interacting with a social media network where the social media data includes user commentary at the social media network, determining first targeted advertising for delivery to first end user devices of a portion of the plurality of users based on an analysis of the social media data, and determining second targeted advertising for delivery during a target broadcast programming to a second end user device of a target user of the plurality of users based on an analysis of the user commentary, wherein the analysis includes identifying a comment context. Other embodiments are disclosed. | 05-29-2014 |
20140207462 | System and Method of Providing a Spoken Dialog Interface to a Website - Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface. | 07-24-2014 |
20150026721 | METHOD AND APPARATUS FOR MANAGING ADVERTISEMENTS USING SOCIAL MEDIA DATA - A system that incorporates teachings of the subject disclosure may include, for example, obtaining social media data associated with a plurality of end user devices of a plurality of users interacting with a social media network where the social media data includes user commentary at the social media network, determining first targeted advertising for delivery to first end user devices of a portion of the plurality of users based on an analysis of the social media data, and determining second targeted advertising for delivery during a target broadcast programming to a second end user device of a target user of the plurality of users based on an analysis of the user commentary, wherein the analysis includes identifying a comment context. Other embodiments are disclosed. | 01-22-2015 |