Patent application number | Description | Published |
20080215729 | Method and Apparatus for Cross-Tier Management in Multi-Tier Computing System Architecture - Techniques are disclosed for providing cross-tier management in a multi-tier computing system architecture. For example, a method for managing a computing system, wherein the computing system includes a first tier and at least a second tier, wherein the first tier and the second tier are configured to respond to a request received by the computing system, includes the steps of monitoring performance of the second tier from the first tier, and sending one or more management commands from the first tier to the second tier based on the monitored performance. In one embodiment, the first tier may be an application server tier of the computing system, and the second tier may be a database server tier of the computing system. | 09-04-2008 |
20080244595 | METHOD AND SYSTEM FOR CONSTRUCTING VIRTUAL RESOURCES - System for managing a life cycle of a virtual resource. One or more virtual resources are defined. The one or more defined virtual resources are created. The created virtual resources are instantiated. Then, a topology of a virtual resource is constructed using a plurality of virtual resources that are in at least one of a defined, a created, or an instantiated state. | 10-02-2008 |
20090077090 | METHOD AND APPARATUS FOR SPECIFYING AN ORDER FOR CHANGING AN OPERATIONAL STATE OF SOFTWARE APPLICATION COMPONENTS - A computer implemented method, apparatus, and computer usable program product for managing a distributed software application. The process identifies metadata describing a set of dependencies of a set of software components in the distributed software application from data associated with the set of software components. The process then identifies a sequence for changing an operational state of the set of software components of the distributed software application from the metadata to form an identified sequence. Thereafter, the process changes the operational state of the set of software components using the identified sequence. | 03-19-2009 |
20090094576 | Pattern-Based Development of Computer System Solutions - The problems that normally attend the development and deployment of a computer system solution are reduced by employing patterns and virtual images in the development and deployment process. When information had been acquired about a data processing need to be met, pattern representing a generalized solution to that need is selected. A set of previously-developed virtual images supporting the selected pattern is chosen. Once information representing the specific need is received, the selected pattern is modified to represent a specific solution. Parameters are obtained for the specific solution and a set of scripts integrating the parameters is generated. The scripts are used to reconfigure the virtual images. The reconfigured virtual images are combined into a computer system solution that can be loaded and run with little or no further configuration. | 04-09-2009 |
20090106748 | METHOD AND SYSTEM FOR UPGRADING VIRTUAL RESOURCES - A system for upgrading a multi-tiered application. In response to receiving a request to upgrade a multi-tiered application, wherein components of the multi-tiered application are deployed across a plurality of virtual machines, an appropriate integrated patch is selected for the upgrade. The selected integrated patch includes an integrated set of patches for the components of the multi-tiered application, state update data, and order constraints. The components of the multi-tiered application specified in the selected integrated patch are upgraded by using the integrated set of patches and order constraints. In addition, the state of the components of the multi-tiered application are updated by using the state update data. Then, the updated state of the multi-tiered application is saved to storage. | 04-23-2009 |
20100318846 | SYSTEM AND METHOD FOR INCIDENT MANAGEMENT ENHANCED WITH PROBLEM CLASSIFICATION FOR TECHNICAL SUPPORT SERVICES - A system and method of problem determination and resolution utilizes enhanced problem classification, and effectively categorizes any problem a user experiences by leveraging all available data to recognize the specific problem. Historical problem data is labeled with the cause of that problem and is analyzed to learn problem patterns. The historical problem data is classified into a predefined hierarchical structure of taxonomies by using an incremental online learning algorithm. The hierarchical structure and learned patterns are utilized to recognize problems and generate the root cause of the problem when given a new set of monitoring data and log data. | 12-16-2010 |
20110235544 | Method For Optimizing Network Mapping Tool Discovery - In accordance with one aspect of the embodiments of this invention there is a method to operate a network mapping tool. The method includes performing a network mapping operation over a first set of ports to generate a list of hosts that are found to be alive; performing a sequential scan on only those hosts in the list to detect the operating system of each host in the list; and performing a parallel port scan to detect characteristics of only those hosts in the list. The characteristics can include an identification of at least applications and services running on the hosts in the list. The second set of ports can be a full set of ports. | 09-29-2011 |
20110246253 | PROVISION OF SUPPORT SERVICES AS A SERVICE - A method of providing support services as a service is presented. For example, the method includes providing to a service provider one or more service modules operative to provide the support services to the service provider. The one or more service modules are provided by one or more suppliers of the support services and include instruction code operative to be performed on a processor device and one or more application programming interfaces operative for programmatic access to the one or more service module. The service modules may further include one or more user interfaces operative for interactive access to a respective service module. The one or more service modules may include, for example, one or more of a profile service module, an offering service module, a customer service module, a process service module, a user interface service module and a revenue service module. | 10-06-2011 |
20140047120 | ONTOLOGY BASED RESOURCE PROVISIONING AND MANAGEMENT FOR SERVICES - Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for ontology based resource provisioning and management for services. For example, such an ontology based approach can be utilized in conjunction with a business support system which may be employed in conjunction with a cloud computing environment. | 02-13-2014 |