Patent application number | Description | Published |
20100228823 | Collaborative Session Resource Allocation - A method comprising, receiving a first collaborative session request including a first collaborative session parameter, determining whether the first collaborative session parameter is similar to a second collaborative session parameter associated with a second collaborative session request, processing the first collaborative session request responsive to determining that the first collaborative session parameter is not similar to the second collaborative session parameter, receiving an indicator of a first system asset used in the second collaborative session request responsive to determining that the first collaborative session parameter is similar to the second collaborative session parameter, associating the indicated first system asset with the first collaborative session request. | 09-09-2010 |
20130007634 | SOCIAL ARTIFACT PRIORITIZATION BASED ON A GLOBAL VIEW OF USER COLLABORATION - A method, system, and computer program product for social artifact prioritization in view to a social networking service is provided. The method can include the initial receipt of a characterization of a collaboration between a particular end user and a different end user in a first social networking service. The method additionally can include the selection of information in a second social networking service and the association of the selected information with the different end user. Finally, the method can include the prioritization of a display of the selected information in the second social networking service for the particular end user based upon the association of the selected information with the different end user and the characterization | 01-03-2013 |
20130287306 | ADAPTIVELY ASSESSING OBJECT RELEVANCE BASED ON DYNAMIC USER PROPERTIES - Provided are techniques for assessing object relevance. One or more user usage patterns are retrieved. Object properties of one or more objects are retrieved. The one or more user usage patterns are compared against the object properties of the one or more objects to compute one or more interaction scores that represent a value of how an object interacts with a user based on a current context of the user. Object importance is assigned to each of the one or more objects based on the one or more interaction scores. | 10-31-2013 |
20130290349 | ADAPTIVELY ASSESSING OBJECT RELEVANCE BASED ON DYNAMIC USER PROPERTIES - Provided are techniques for assessing object relevance. One or more user usage patterns are retrieved. Object properties of one or more objects are retrieved. The one or more user usage patterns are compared against the object properties of the one or more objects to compute one or more interaction scores that represent a value of how an object interacts with a user based on a current context of the user. Object importance is assigned to each of the one or more objects based on the one or more interaction scores. | 10-31-2013 |
20140136261 | SELECTING COLLABORATORS FOR PROJECTS - A method, computer program product, and system for selecting collaborators is described. A set of candidates for collaboration with an initiator is received. Initial contact scores for one or more member of the set of candidates are determined based upon, at least in part, one or more of initial availability and initial willingness. An initial ranking order for the set of candidates is determined. A member is selected from the set based upon, at least in part, the initial ranking order. An invitation to collaborate is provided to the selected member. If the invitation is accepted, a communication channel connection is established between the initiator and the selected member. | 05-15-2014 |
20140136439 | SELECTING COLLABORATORS FOR PROJECTS - A method, computer program product, and system for selecting collaborators is described. A set of candidates for collaboration with an initiator is received. Initial contact scores for one or more member of the set of candidates are determined based upon, at least in part, one or more of initial availability and initial willingness. An initial ranking order for the set of candidates is determined. A member is selected from the set based upon, at least in part, the initial ranking order. An invitation to collaborate is provided to the selected member. If the invitation is accepted, a communication channel connection is established between the initiator and the selected member. | 05-15-2014 |
20140244242 | CONTEXT BASED DOCUMENT ANALYSIS - A method, computer program product, and computer system for identifying, by a computing device, content in a document, wherein the content includes a language expression. A context of the language expression is determined from a defined range of the content in the document. An action item associated with the language expression is generated based upon, at least in part, the context of the language expression. | 08-28-2014 |
20140267787 | SYSTEM AND METHOD FOR MONITORING VIDEO PERFORMANCE - A computer-implemented method, computer program product, and computing system for receiving one or more transmitted frame identifiers that are mathematical representations of one or more transmitted video frames included within a multi-frame video. One or more video frames included within the multi-frame video are received, thus defining one or more received video frames. A mathematical representation of each of the one or more received video frames is generated, thus defining one or more received frame identifiers. The one or more received frame identifiers are compared to the one or more transmitted frame identifiers to determine a level of similarity between the one or more received video frames and the one or more transmitted video frames. | 09-18-2014 |
20150051946 | WEIGHTING SENTIMENT INFORMATION - Weighting sentiment information includes capturing sentiment information of a post from an electronic source, categorizing the post into categories based on the sentiment information, and assigning a weight to the post based on an interest attribute. | 02-19-2015 |
20150052129 | WEIGHTING SENTIMENT INFORMATION - Weighting sentiment information includes capturing sentiment information of a post from an electronic source, categorizing the post into categories based on the sentiment information, and assigning a weight to the post based on an interest attribute. | 02-19-2015 |
20150082127 | MANAGING QUALITY OF SERVICE FOR COMMUNICATION SESSIONS - A computer-implemented method, computer program product, and computing system is provided for managing quality of service for communication sessions. In an implementation, a method may include determining network condition associated with a communication session. The method may also include calculating one or more anticipated performance attributes for each of a plurality of error correction codes based on the network condition. The method may also include determining a quality of experience metric for each of the plurality of error correction codes based on the calculated one or more anticipate performance attributes for each of the plurality of error correction codes. The method may further include establishing one of the plurality of error correction codes for the communication session based on the quality of experience metric for each of the plurality of error correction codes. | 03-19-2015 |
20150082130 | MANAGING QUALITY OF SERVICE FOR COMMUNICATION SESSIONS - A computer-implemented method, computer program product, and computing system is provided for managing quality of service for communication sessions. In an implementation, a method may include determining network condition associated with a communication session. The method may also include calculating one or more anticipated performance attributes for each of a plurality of error correction codes based on the network condition. The method may also include determining a quality of experience metric for each of the plurality of error correction codes based on the calculated one or more anticipate performance attributes for each of the plurality of error correction codes. The method may further include establishing one of the plurality of error correction codes for the communication session based on the quality of experience metric for each of the plurality of error correction codes. | 03-19-2015 |
20150082366 | MANAGING QUALITY OF EXPERIENCE FOR MEDIA TRANSMISSIONS - A computer-implemented method, computer program product, and computing system is provided for quality of experience for media transmissions. In an implementation, a method may include defining a lower media stream discontinuity threshold. The method may also include evaluating a media stream discontinuity rate associated with a portion of a media stream. When the media stream discontinuity rate associated with the portion of the media stream is greater than the lower media stream discontinuity threshold, the method may further include determining a quality of experience associated with the portion of the media stream based upon, at least in part, a payload associated with the portion of the media stream. | 03-19-2015 |
Patent application number | Description | Published |
20130266125 | SOCIAL QUALITY-OF-SERVICE DATABASE - A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database. | 10-10-2013 |
20130266126 | SOCIAL QUALITY-OF-SERVICE DATABASE - A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database. | 10-10-2013 |
20130279325 | QUALITY OF SERVICE PREDICTION AND CALL FAILOVER - A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score. | 10-24-2013 |
20130279326 | QUALITY OF SERVICE PREDICTION AND CALL FAILOVER - A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score. | 10-24-2013 |
20130301809 | INFERRING QUALITY IN UT CALLS BASED ON REAL-TIME BI-DIRECTIONAL EXPLOITATION OF A FULL REFERENCE ALGORITHM - A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file. | 11-14-2013 |
20130301810 | INFERRING QUALITY IN UT CALLS BASED ON REAL-TIME BI-DIRECTIONAL EXPLOITATION OF A FULL REFERENCE ALGORITHM - A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file. | 11-14-2013 |
20140177480 | DETERMINING THE AVAILABILITY OF PARTICIPANTS ON AN ELECTRONIC CALL - A method, computer program product, and system for determining the availability of participants on a communication session is described. According to an embodiment, a method for determining a participant's availability may include receiving status information associated with a first user participating in a unified telephony call, the status information indicative of an availability of the first user. The method may also include determining an availability status for the first user based on, at least in part, the status information. The method may further include providing, by the one or more computing devices, a status indicator associated with the first user to at least a second user participating in the unified telephony call based on the availability status for the first user. | 06-26-2014 |
20140239057 | BARCODE SCANNING FOR COMMUNICATION - A method, computer program product, and system for barcode scanning for communication is described. Barcode information is received. Location information associated with the barcode information is identified. Communication session information associated with a user is determined based upon, at least in part, the identified location information. | 08-28-2014 |
20140344357 | COMMUNICATION TRAFFIC MANAGEMENT - A computer-implemented method, computer program product, and computing system is provided for managing communication traffic relaying in a multiparty communication session. In an implementation, a method may include receiving a request from a first computing device to join a multiparty communication session. The method may also include associating the first computing device with a second computing device for the multiparty communication session, the second computing device participating in the multiparty communication session via a multipoint control unit. The method may further include relaying communication traffic for the multiparty communication session from the multipoint control unit to the first computing device by the second computing device. | 11-20-2014 |
20140344361 | COMMUNICATION TRAFFIC MANAGEMENT - A computer-implemented method, computer program product, and computing system is provided for managing communication traffic relaying in a multiparty communication session. In an implementation, a method may include receiving a request from a first computing device to join a multiparty communication session. The method may also include associating the first computing device with a second computing device for the multiparty communication session, the second computing device participating in the multiparty communication session via a multipoint control unit. The method may further include relaying communication traffic for the multiparty communication session from the multipoint control unit to the first computing device by the second computing device. | 11-20-2014 |