Patent application number | Description | Published |
20100250321 | QUORUM MANAGEMENT OF APPOINTMENT SCHEDULING - A method, apparatus, system, and computer program product for managing scheduling of appointments with respect to a quorum requirement. The solution includes scheduling an appointment with each of a plurality of invitees, receiving one or more appointment management requests associated with the appointment from the invitees, the one or more appointment management requests including a change in the appointment, determining that a subset of the appointment management requests constitute a common request, determining that invitees that sent the common request satisfy the quorum constraint for the appointment, and implementing the common request in response to invitees that sent the common request satisfying the quorum constraint. The common request may include an acceptance, a cancellation notice, a cancellation request, and a re-scheduling request. | 09-30-2010 |
20110004503 | SYSTEM AND METHOD FOR MANAGING CALENDAR EVENTS WHILE PREPARING FOR TIME OUT-OF-OFFICE - In a calendar messaging method and system, a calendar application executing on a computer receives a command to activate an out-of-office status, and receives one or more selected calendar events. The method and system further include automatically updating the calendar events, wherein the updating includes at least one of canceling the calendar events, and removing the user as an invitee of the calendar events. An out-of-office message is then automatically sent to at least one recipient indicating a type of update made to one or more of the calendar events. | 01-06-2011 |
20110087740 | LEVERAGING POINT-IN-TIME KNOWLEDGE TO RESPOND TO E-MAIL - Point-in-time actions are leveraged between computers that receive the same asynchronous electronic message. A point-in-time action is performed at a first receiving computer in response to receipt of an asynchronous electronic message. The point-in-time action results in an action alert, which is transmitted to a second receiving computer that also received the asynchronous electronic message. | 04-14-2011 |
20110161434 | SITUATION BASED PRESENCE NOTIFICATION LEVERAGING - Presence messages are managed for one or more members of a pre-defined group of e-mail users. An unavailability time period, during which a pre-defined group of e-mail users will be unavailable in the future, is established. A notice, which notifies the pre-defined group of e-mail users that an unavailability control instruction will be sent in the future to participating members of the group of e-mail users, is transmitted to the group of e-mail users. An acceptance signal, identifying the participating members, is received, indicating which members of the group of e-mail users agree to permit the unavailability control instruction to be received and implemented on their participating computers in the future. The unavailability control instruction is then transmitted to the participating computers at an initiation of the unavailability time period, in order to auto-generate an appropriate presence message for the participating members. | 06-30-2011 |
20110161487 | METHOD AND SYSTEM FOR COMMUNICATION SESSIONS - A method and computer program product includes calculating a score for one or more communication sessions on a communication device, associating the score with the one or more communication sessions, and measuring a performance metric on the communication device. The performance metric may be indicative of a load on the communication device, and may be caused, at least in part, by the one or more communication sessions. If the performance metric on the communication device falls outside an acceptable value, a number of participants in at least one of the one or more communication sessions may be reduced based on the score associated with the at least one of the one or more communication sessions. | 06-30-2011 |
20110314098 | RELATIONSHIP MANAGEMENT IN A SOCIAL NETWORK SERVICE - Managing relationships in a social network service implemented by at least one processor includes: establishing with the at least one processor a quantified interaction goal for at least a first party and a second party corresponding to a period of time; determining with the at least one processor, prior to an expiration of the period of time, that a current quantified accumulated interaction between the first party and the second party is inconsistent with the quantified interaction goal; and automatically performing a remedial action with the at least one processor to facilitate adjusting the quantified accumulated interaction between the first party and the second party to a level consistent with the quantified interaction goal. | 12-22-2011 |
20110320275 | ADVERTISING PROXIMITY ROUTE SELECTION - A request for route information to a destination is received by a route processing module. Available routes to the destination are determined in response to receiving the request. It is determined, for at least one available route to the destination, whether the available route provides proximity to at least one targeted advertisement. At least one available route to the destination is provided upon determining that the available route provides the proximity to the targeted advertisement. | 12-29-2011 |
20120005613 | CREATING AND MANAGING LOCATION BASED MEETINGS - A method and computer program product for creating and managing location based meetings is described. A method may comprise creating a local meeting entry, the local meeting entry referencing a global meeting entry in a different location. The method may further comprise propagating a schedule change in the global meeting entry to the local meeting entry. The method may also comprise rescheduling a resource reserved for the local meeting entry based upon, at least in part, the schedule change in the global meeting entry. | 01-05-2012 |
20120005728 | MANAGING MEETING INVITATIONS TO SUB-INVITEES - A computer implemented method manages meeting invitations to sub-invitees. A meeting coordinating computer detects a meeting invitation being sent from a meeting moderator's computer to a primary invitee's computer. The meeting coordinating computer intercepts a response from the primary invitee's computer. This response contains a request for a sub-invitee to accompany the primary invitee to the meeting. If the sub-invitee is initially authorized by the meeting coordinating computer to attend the meeting, then a request is transmitted to the meeting moderator's computer for additional authorization to invite the sub-invitee to the meeting. | 01-05-2012 |
20120089705 | SERVICE MANAGEMENT USING USER EXPERIENCE METRICS - A method, system, and computer usable program product to determine a first mood of the user, where the first mood is based on a characteristic of the user at a first time during the providing of an online service and to determine a second mood of the user, where the second mood is based on a characteristic of the user at a second time during the providing of the online service. The first mood of the user and the second mood of the user are compared to determine a delta or change in mood of the user. | 04-12-2012 |
20120191537 | ADVERTISING PROXIMITY ROUTE SELECTION - A request for route information to a destination is received by a route processing module. Available routes to the destination are determined in response to receiving the request. It is determined, for at least one available route to the destination, whether the available route provides proximity to at least one targeted advertisement. At least one available route to the destination is provided upon determining that the available route provides the proximity to the targeted advertisement. | 07-26-2012 |
20120296954 | SENDER MOTIVATED OPTIMIZATION OF URI RENDERING IN INSTANT MESSAGING - Rendering content identified by a uniform resource identifier (URI). One embodiment can include, within a first communication device comprising a processor and a memory, on the first communication device, receiving the URI within an instant messaging (IM) session. The method further can include, via the processor, prior to receiving a user input selecting the URI, attempting to retrieve content from a content source identified by the URI to preload the content within the memory. | 11-22-2012 |
20130021907 | METHOD AND SYSTEM FOR COMMUNICATION SESSIONS - A method and computer program product includes calculating a score for one or more communication sessions on a communication device, associating the score with the one or more communication sessions, and measuring a performance metric on the communication device. The performance metric may be indicative of a load on the communication device, and may be caused, at least in part, by the one or more communication sessions. If the performance metric on the communication device falls outside an acceptable value, a number of participants in at least one of the one or more communication sessions may be reduced based on the score associated with the at least one of the one or more communication sessions. | 01-24-2013 |
20130024534 | SHARING EMAIL - A trust relationship may be established between a first email user and at least a second email user. At least one email message received by the second user is automatically propagated to the first user based upon, at least in part, the trust relationship. | 01-24-2013 |
20130304452 | MANAGEMENT OF LANGUAGE USAGE TO FACILITATE EFFECTIVE COMMUNICATION - Provided are techniques for providing annotations for revising a message. A message to be sent from a sender to a recipient is received. A meaning map associated with the sender and a meaning map associated with the recipient are obtained. The message is parsed into sub-constructs. The sub-constructs are compared in the meaning map associated with the sender and the meaning map associated with the recipient. Alternative language for the sub-constructs is identified. Annotations are provided based on the alternative language. | 11-14-2013 |
20130304455 | MANAGEMENT OF LANGUAGE USAGE TO FACILITATE EFFECTIVE COMMUNICATION - Provided are techniques for providing annotations for revising a message. A message to be sent from a sender to a recipient is received. A meaning map associated with the sender and a meaning map associated with the recipient are obtained. The message is parsed into sub-constructs. The sub-constructs are compared in the meaning map associated with the sender and the meaning map associated with the recipient. Alternative language for the sub-constructs is identified. Annotations are provided based on the alternative language. | 11-14-2013 |
20140047041 | MESSAGE SUBSCRIPTION BASED ON MESSAGE AGGREGATE CHARACTERISTICS - A method for message subscription based on a message aggregate characteristic is described. The method includes receiving a message subscription from a user. The message subscription is based on the message aggregate characteristic including an aspect other than textual content and bibliographic content. The method also includes determining a published message in response to receiving the message subscription. The published message satisfies the message aggregate characteristic. The method also includes providing an indication of the published message to the user. | 02-13-2014 |
20140201298 | MESSAGE SUBSCRIPTION BASED ON MESSAGE AGGREGATE CHARACTERISTICS - A method for message subscription based on a message aggregate characteristic is described. The method includes receiving a message subscription from a user. The message subscription is based on the message aggregate characteristic including an aspect other than textual content and bibliographic content. The method also includes determining a published message in response to receiving the message subscription. The published message satisfies the message aggregate characteristic. The method also includes providing an indication of the published message to the user. | 07-17-2014 |
20150016283 | MANAGING QUALITY OF SERVICE FOR COMMUNICATION SESSIONS - A computer-implemented method, computer program product, and computing system is provided for managing quality of service for communication sessions. In an implementation, a method may include monitoring a performance attribute of a computing system hosting a plurality of communication sessions. The method may also include determining that the performance attribute of the computing system exceeds a defined threshold. The method may further include adjusting a characteristic of a communication activity associated with at least one of the plurality of communication sessions to achieve a threshold quality of service associated with one or more of the communication sessions. | 01-15-2015 |
Patent application number | Description | Published |
20090171904 | SYSTEM AND METHOD FOR NAME RESOLUTION - A plurality of relationships of a user are analyzed. A social network of the user based upon, at least in part, the plurality of relationships of the user, is analyzed, the social network identifying one or more relationship users. A collaborative user is identified based upon, at least in part, a name input received from the user and the social network of the user. | 07-02-2009 |
20090172097 | SYSTEM AND METHOD FOR MANAGING CALENDARING EVENTS - An indication of a meeting being scheduled between a plurality of attendees is received. A first one of the attendees is designated an owner of the meeting. Ownership privileges for the meeting are associated with at least a second one of the meeting attendees. The ownership privileges associated with at least a second one of the meeting attendees are associated based upon, at least in part, an organizational structure. | 07-02-2009 |
20100169145 | MANAGING CALENDARING EVENTS - An indication of a meeting being scheduled between a plurality of attendees is received. A first one of the attendees is designated an owner of the meeting. Ownership privileges for the meeting are associated with at least a second one of the meeting attendees. The ownership privileges associated with at least a second one of the meeting attendees are associated based upon, at least in part, a social network defined for the owner of the meeting. | 07-01-2010 |
20100169429 | SHARING EMAIL - A trust relationship may be established between a first email user and at least a second email user. At least one email message received by the second user is automatically propagated to the first user based upon, at least in part, the trust relationship. | 07-01-2010 |
20110010381 | IDENTIFYING CONTACTS - The present disclosure may include receiving a query from a computing device at a server having a database, the query identifying a desired attribute. The present disclosure may also include searching the database to identify contact information for at least one individual having the attribute corresponding to the query. The attribute may include at least one of skills, expertise, product, organization, geography and language The contact information may be transmitted to the computing device via an electronic message identifying the contact information. | 01-13-2011 |
20110047222 | RETROSPECTIVE CHANGING OF PREVIOUSLY SENT MESSAGES - Functionality can be implemented in email applications to allow sent messages to be updated, even if the sent messages have been read. When a request to update a sent message is received, a message update unit can update information in the message according to the notification. The message update unit can notify a recipient that the message was updated, and can indicate changed information in the sent message. The message update unit can also determine if the sent message has been forwarded, and forward the update notification to other recipients. | 02-24-2011 |
20110151862 | PERFORMANCE MANAGEMENT FOR A TELECOMMUNICATION NETWORK - A performance management method is operable for use with a performance management system linked to a telecommunication network. The method comprises receiving a problem report from a femtocell of a plurality of femtocells communicatively coupled to the telecommunication network. The femtocell is configured to provide communications from at least one mobile device to the telecommunication network through a broadband connection. The problem report identifies a fault being exhibited by a femtocell and a performance parameter identifying a degradation in the performance of the femtocell. The method includes analyzing the performance parameter for determining a corrective action to be performed in an environment linked to the femtocell. The method includes performing the corrective action in the environment linked to the femtocell. | 06-23-2011 |
20110154506 | Federation of email - A method of federating electronic mail (e-mail). A request can be received from a first user to view at least one e-mail of a second user, the request including at least one identifier corresponding to the second user and a criteria indicating a subject matter of the e-mail. The method further can include verifying whether the first user is authorized to access the e-mail of the second user that satisfies the criteria. Responsive to determining that the first user is authorized to view the e-mail of the second user that satisfies the criteria, the first user can be provided access to view the at least one e-mail that satisfies the criteria. | 06-23-2011 |
20110161430 | INSTANT MESSAGING BASED VIRTUAL FILE SYSTEM - An instant messaging system generates an instant messaging application user interface display object enabling the user to select one or more buddies, or a predefined group from their buddy list, and then to select a file to share with the selected buddies or group. The instant messaging system then controls sharing of the file within the selected buddies or group, by allowing only one of the sharing users to check out and modify the shared document at a given time. The instant messaging system user interface displayed to each user also displays the list of files that are shared with that user. The instant messaging system user interface further provides a current status for each shared file, including an indication of one of the sharing users that currently has the shared file checked out. | 06-30-2011 |
20110161449 | INSTANT MESSAGING BASED VIRTUAL FILE SYSTEM - An instant messaging system generates an instant messaging application user interface display object enabling the user to select one or more buddies, or a predefined group from their buddy list, and then to select a file to share with the selected buddies or group. The instant messaging system then controls sharing of the file within the selected buddies or group, by allowing only one of the sharing users to check out and modify the shared document at a given time. The instant messaging system user interface displayed to each user also displays the list of files that are shared with that user. The instant messaging system user interface further provides a current status for each shared file, including an indication of one of the sharing users that currently has the shared file checked out. | 06-30-2011 |
20120004940 | Enhanced Management of a Web Conferencing Server - A method for enhanced management of a web conference server includes evaluation a web conference server to ascertain resources of the web conference server. The resources of the web conferencing server are partitioned into rooms, each room having an allocated portion of the resources of the web conferencing server and at least one room providing different capabilities from other rooms hosted on the web conferencing server. Access to the rooms is provided based on at least one user criterion. | 01-05-2012 |
20120004942 | Conflict Resolution in a Computerized Calendaring System - Conflict resolution in a computerized calendaring system executed by a processor includes: with the processor, receiving a request to schedule a new event that conflicts with a previously scheduled event; determining with the processor that the previously scheduled event has priority over the new event based on historical event data; and imposing with the processor a constraint on scheduling the new event according to a defined priority policy. | 01-05-2012 |
20120047207 | Online Location Sharing Through an Internet Service Search Engine - Online location sharing through an internet service search engine includes: receiving in a server a query from a first user, the query identifying a second user; querying multiple internet services with the server over a network for real-time information regarding the second user; and providing a consolidated view of responses received from the plurality of internet services to the first user with the server, the server being authorized by the second user to receive all information relevant to the second user contained in the responses; wherein the consolidated view of responses indicates an online location of the second user. | 02-23-2012 |
20120079034 | Secure electronic message conveyance - A method of secure electronic message conveyance. The method can include, via a processor, receiving a request to forward an electronic message originally received by a first user to at least a second user. The method also can include, based on content contained in the electronic message, selecting from a plurality of approval entities at least one approval entity that is to determine whether the electronic message is approved to be forwarded to the at least a second user, and receiving from the selected approval entity an indication that indicates whether the electronic message is approved to be forwarded to the second user. The method further can include, responsive to the selected approval entity approving the forwarding of the electronic message to the second user, automatically forwarding the electronic message to the second user. | 03-29-2012 |
20120130766 | DEVICE-INDEPENDENT ATTENDANCE PROMPTING TOOL FOR ELECTRONICALLY-SCHEDULED EVENTS - In one embodiment, a system for motivating electronically-scheduled event attendance can include a set of attendance listening components, an attendance prompt, and an attendance prompting tool. The attendance listening components can monitor activities performed in a networked environment. The attendance prompt can represent an electronic message and feedback mechanism that is provided on an electronic device. The attendance prompting tool can interject the attendance prompt into an activity identified by an attendance listening component as being performed by a user-selected member of the networked environment. The attendance prompt can be associated with an electronically-scheduled event the user-selected member is to attend. | 05-24-2012 |
20120140680 | Ring-tone Detection in a VoIP Call - Alerting a calling party in a Voice over IP (VoIP) setting that a called party might not be able to hear ring-tones. In response to a call arriving on an IP connection, the audible level of ring-tones that are generated by a microphone associated with a VoIP computer application is sampled, and responsive to the audible level of ring-tones being below a minimum threshold, a message is transmitting to the calling party via any available connection that the called party might be unable to hear the ring-tones. | 06-07-2012 |
20120173634 | EMAIL MESSAGE ASSOCIATION - A method and computer program product for email message association is described. A method may comprise detecting an indication of an email target of an email message. The method may further comprise determining if the email target is an intended recipient of at least a portion of the email message. The method may also comprise associating the at least a portion of the email message with the email target by adding metadata to the email message. | 07-05-2012 |
20120173636 | CREATING IMPLICIT INSTANT MESSAGING CONTACT LIST GROUPS - One or more interactions of a user are monitored. The one or more interactions are analyzed to determine a plurality of intersecting interaction users. An implicit instant messaging contact list group is created for the user. The implicit instant messaging contact list group includes at least a portion of the plurality of intersecting interaction users. | 07-05-2012 |
20120185534 | DETERMINING MEETING ATTENDEE READINESS - Status information associated with at least one application associated with a meeting invitee is detected. An estimated arrival time of the meeting invitee to a meeting is determined based upon, at least in part, the status information. The estimated arrival time is provided to at least another invitee of the meeting. | 07-19-2012 |
20120191782 | Online Location Sharing Through an Internet Service Search Engine - Online location sharing through an internet service search engine includes: receiving in a server a query from a first user, the query identifying a second user; querying multiple internet services with the server over a network for real-time information regarding the second user; and providing a consolidated view of responses received from the plurality of internet services to the first user with the server, the server being authorized by the second user to receive all information relevant to the second user contained in the responses; wherein the consolidated view of responses indicates an online location of the second user. | 07-26-2012 |
20120208530 | PERFORMANCE MANAGEMENT FOR A TELECOMMUNICATION NETWORK - A performance management method is operable for use with a performance management system linked to a telecommunication network. The method comprises receiving a problem report from a femtocell of a plurality of femtocells communicatively coupled to the telecommunication network. The femtocell is configured to provide communications from at least one mobile device to the telecommunication network through a broadband connection. The problem report identifies a fault being exhibited by a femtocell and a performance parameter identifying a degradation in the performance of the femtocell. The method includes analyzing the performance parameter for determining a corrective action to be performed in an environment linked to the femtocell. The method includes performing the corrective action in the environment linked to the femtocell. | 08-16-2012 |
20120317549 | Automatic Rules Based Capturing of Graphical Objects for Specified Applications - Graphical objects presented by a computer system are captured by monitoring execution of an application on the computer system, and capturing one or more graphical objects of a graphical user image presented by the computer system and associated with the application. The one or more graphical objects are captured automatically in accordance with a pre-defined set of rules for the application. | 12-13-2012 |
20130060849 | INJECTING CONTENT IN COLLABORATION SESSIONS - A method, computer program product, and system for injecting content in collaboration sessions is described. A method may comprise receiving, via one or more computing devices, a request from a third party to inject content into a collaboration session between two or more users. The method may further comprise monitoring, via the one or more computing devices, one or more communication platforms to detect a qualifying event associated with the request from the third party to inject the content into the collaboration session between the two or more users. The method may additionally comprise, in response, at least in part, to detecting the qualifying event associated with the request from the third party to inject the content into the collaboration session between the two or more users, injecting, via the one or more computing devices, the content into the collaboration session between the two or more users. | 03-07-2013 |
20130117407 | EMERGENCY SERVER ACCESS FOR OFFLINE USERS - A method and system for emergency server access to offline users may include one or more computing devices receiving a request for offline access of data. The request for offline access of data may contain information to identify the offline user and specific data. An action to provide the specific data may be determined responsive to the identification of the offline user. The action may be executed responsive to the determination. The specific data may be transmitted. | 05-09-2013 |
20130191311 | OPTIMIZING ELECTRONIC COMMUNICATION CHANNELS - A method, computer program product, and system for electronic communication is described. A first unified telephony session is selected. A first arbitrator associated with the first session is selected. A first set of participants associated with the first session is selected. The first arbitrator is directed to act as a proxy connection for a first channel associated with the first set of participants. | 07-25-2013 |
20130191546 | OPTIMIZING ELECTRONIC COMMUNICATION CHANNELS - A method, computer program product, and system for electronic communication is described. A first unified telephony session is selected. A first arbitrator associated with the first session is selected. A first set of participants associated with the first session is selected. The first arbitrator is directed to act as a proxy connection for a first channel associated with the first set of participants. | 07-25-2013 |
20130298260 | FEDERATION OF EMAIL - A method of federating electronic mail (e-mail). A request can be received from a first user to view at least one e-mail of a second user, the request including at least one identifier corresponding to the second user and a criteria indicating a subject matter of the e-mail. The method further can include verifying whether the first user is authorized to access the e-mail of the second user that satisfies the criteria. Responsive to determining that the first user is authorized to view the e-mail of the second user that satisfies the criteria, the first user can be provided access to view the at least one e-mail that satisfies the criteria. | 11-07-2013 |
20130304848 | End User QoS Selection - A method, computer program product, and computer system for receiving, at a remote computer device, a response time goal selected by an end user. The response time goal includes an interval when a next payload is to be received at a local computer device from the remote computer device. The remote computer device dynamically adjusts content of the next payload to be delivered to the local computer device based on the response time goal selected by the end user to allow the content of the next payload to be received at the local computer device within the response time goal selected by the end user. | 11-14-2013 |
20140115069 | GENERATING A USER UNAVAILABILITY ALERT IN A COLLABORATIVE ENVIRONMENT - Generating a user unavailability alert in a collaborative environment. An embodiment can include receiving a user input from a user indicating an unavailability of the user. Responsive to the user input, activity of the user in the collaborative environment can be analyzed to identify whether any pending actions are allocated to the user which relate to other people identified by the user's participation in the collaborative environment. Responsive to determining at least one pending action is allocated to the user which relates to at least one other person identified by the user's participation in the collaborative environment, a first message can be generated to be communicated to the at least one other person indicating the unavailability of the user, and the first message can be communicated to the at least one other person. | 04-24-2014 |
20140115077 | GENERATING A USER UNAVAILABILITY ALERT IN A COLLABORATIVE ENVIRONMENT - Generating a user unavailability alert in a collaborative environment. An embodiment can include receiving a user input from a user indicating an unavailability of the user. Responsive to the user input, activity of the user in the collaborative environment can be analyzed to identify whether any pending actions are allocated to the user which relate to other people identified by the user's participation in the collaborative environment. Responsive to determining at least one pending action is allocated to the user which relates to at least one other person identified by the user's participation in the collaborative environment, a first message can be generated to be communicated to the at least one other person indicating the unavailability of the user, and the first message can be communicated to the at least one other person. | 04-24-2014 |
20140222484 | DEVICE-INDEPENDENT ATTENDANCE PROMPTING TOOL FOR ELECTRONICALLY-SCHEDULED EVENTS - In one embodiment, a system for motivating electronically-scheduled event attendance can include a set of attendance listening components, an attendance prompt, and an attendance prompting tool. The attendance listening components can monitor activities performed in a networked environment. The attendance prompt can represent an electronic message and feedback mechanism that is provided on an electronic device. The attendance prompting tool can interject the attendance prompt into an activity identified by an attendance listening component as being performed by a user-selected member of the networked environment. The attendance prompt can be associated with an electronically-scheduled event the user-selected member is to attend. | 08-07-2014 |