Patent application number | Description | Published |
20080273677 | Method and System for Communicating and Displaying Data With a Voice Call - A method of communicating information describing a voice call from a caller to a recipient comprises steps of obtaining call subject information describing the call and communicating the call subject information to the recipient to inform the recipient about the call. The call subject information can be presented as a subject line displayed to a recipient in which the caller provides information about the nature of the call and/or its urgency, which thus enables the recipient to better judge whether it should be answered immediately. The call subject information can be input as text by the caller or it can be extracted automatically from a calendar application or a messaging application. | 11-06-2008 |
20080273682 | System and Method for Facilitating Integration and Management of Service Capabilities in a Network Environment - In one embodiment, a scheme is disclosed for facilitating discovery and integration of service capabilities available in a network environment via disparate service platforms. A query may be generated by a subscriber party towards a service integration node having functionality to integrate service features from a plurality of service platforms. A response may be received by the subscriber party from the service integration node, wherein the response includes a list of service capability identifiers relating to one or more service features. A display module is operable for presenting at least a subset of the services enabled by the discovered list of service capability identifiers via a display for supporting user interaction at a user equipment (UE) device. | 11-06-2008 |
20100210249 | PERSONAL CALL CENTER - A personal call center that can schedule calls for a user, make the call at the scheduled time and connect the user when the other party answers, thus making the calls completely “hands free” and transparent for the user. In essence, the system can make an outbound call look and act like an inbound call. Advantageously, the system can also be used by a manager or a centralized call center to schedule calls for a given user or group of users. This way, managers or call centers can schedule calls, between salespersons and customers, and have calls go through without interaction from the salesperson. | 08-19-2010 |
20100220634 | SYSTEMS AND METHODS FOR FACILITATING CONFERENCE CALLS USING SECURITY TOKENS - Systems and methods are described that for authenticating participants in a conference call. One method may include: providing a first primary communication device having a first security token generator configured to generate first security tokens; providing a second primary communication device; providing a conference call controller configured to receive and authenticate security tokens; establishing a first control link between the first primary communication device and the conference call controller; generating a first security token; communicating the first security token between the first primary communication device and the conference call controller via the first control link; authenticating the first security token; and establishing a media link between the first and second primary communication devices via the conference call controller. In some embodiments, the first control link may comprise a WiFi connection. | 09-02-2010 |
20100220635 | SYSTEMS AND METHODS FOR FACILITATING CONFERENCE CALLS USING MULTIPLE MEDIA STREAMS - Systems and methods are described that facilitate a conference call between a plurality of communication devices. The method may comprise: providing a first primary communication device; providing a second primary communication device; providing a conference call controller; providing a first alternate communication device; establishing a first control link between the first primary communication device and the conference call controller; establishing a media link between the first and second primary communication devices via the conference call controller; and establishing a second media link between the first alternate communication device and the conference call controller. The second media link may be established upon the conference call controller receiving a link request from the first primary communication device via the control link. In some embodiments, the first media link conveys a first media signal which is different than a second media signal conveyed by the second media link. | 09-02-2010 |
20100220847 | METHOD AND SYSTEM FOR CONFERENCE CALL SCHEDULING VIA E-MAIL - A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant | 09-02-2010 |
20100223044 | Method and System for Directing Media Streams During a Conference Call - A system for directing media streams during a conference call, including an enterprise, at least one network provided within the enterprise and in communication with a plurality of communication devices, a platform provided within the enterprise and in communication with the network, the platform comprising a protocol layer, a services layer and an application layer, and a conference call server in communication with the platform, wherein the platform is configured for receiving media streams from each of the communication devices and instructing the conference call server on how to direct the media streams to and from each of the communication devices. | 09-02-2010 |
20120230485 | METHOD AND SYSTEM FOR CONFERENCE CALL SCHEDULING VIA E-MAIL - A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant. | 09-13-2012 |
20130012172 | PERSONAL CALL CENTER - A method of facilitating telephone calls for a mobile communication device associated with a user of a personal call center. A list of contact numbers are received, each contact number corresponding to a call to be made for the mobile communication device on behalf of the user of the call center. Based on a schedule associated with the user of the call center, it is determined whether the user is available for calls to be made. If the user is available for calls to be made, a call to a recipient from the list of contact numbers is initiated and the call is connected to the mobile communication device. | 01-10-2013 |
20130287197 | METHOD AND SYSTEM FOR CONFERENCE CALL SCHEDULING VIA E-MAIL - A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant. | 10-31-2013 |