Patent application number | Description | Published |
20090264102 | Virtual mobile and ad/alert management for mobile devices - Disclosed is a Virtual Mobile Management Process that can control any Mobile device by sending the required commands over an TCP/HTTP/HTTPS Connection. The client application on the device captures the snapshot of the device, compresses and encrypts the data and posts on the server. On the server, the xml file is then parsed, decrypted and decompressed and the corresponding values are stored in the database. The Console application on the server loads the most recent image from the database for every refresh for the complete session. The virtual view of the device starts only after the client explicitly authorizes the request from the server. When the user clicks on the Virtual View of the device on the Server webpage (Image posted by the device and retrieved via database) the image get displayed on the webpage. Also the virtual key presses and taps can be simulated from the server webpage. Ad management/alert notification allows a user to create new Advertisements/Banners/Alerts. Advertisements are managed by adding an image to the background of the Ad; Changing the Text on the Ad; Create Special effects for the Text on the Ad; Customizing Font color and size. After the Advertisements/Alerts/Banners are created on the server, the same can be pushed on to the mobile device. A command is sent to invoke the client Ad Listener application residing on the client. The client application uses the above message in the command as argument & includes the fully qualified server address & downloads the XML, parses it, applies the settings & displays the Advertisement. The Advertisement can be sent to the mobile devices instantaneously or scheduled for delivery at a later time. The user can get Alerts, Ads or banners on the mobile device without the need for browsing through the internet or explicitly requesting for the same. | 10-22-2009 |
20110053583 | User initiated virtual mobile management - Disclosed is a user initiated virtual mobile management process to improve support levels and enhance user experience. With this invention the user will have better control on the VMM as it allows the user to pause streaming when performing sensitive transactions. The user can directly make a connection with the help desk administrator for issue resolution that the user has on the mobile device. User can initiate the request through SMS, IVR, or Data Connection. | 03-03-2011 |
20120003960 | Mobile device control using a tethered connection - Disclosed is a virtual mobile management tool that allows a remote support technician to access applications and data on a mobile device connected through a desktop computer that in turn is connected to internet. A user can connect the mobile device to a desktop computer, which has internet connectivity, and initiate a trouble ticket. A support admin installs the current invention remotely on the user's desktop and communicates with the mobile device. | 01-05-2012 |
20120254762 | Virtual mobile management - remote control - Disclosed is a Virtual Mobile Management apparatus and method using a control center system operable to enable remote control of wireless handheld devices based upon the establishment of dedicated communication channels with the wireless device and employing communication protocols to facilitate display capture, key and touch input simulation, and collect device parameters to analyze and compare with pre-defined parameters and generate a standards deviation report viewable by an authorized user. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application to request remote control feature. | 10-04-2012 |
20120282899 | System to assist a mobile device subscriber to perform self-diagnosis of the mobile device - The instant invention is a process for a Self-Care system that allows mobile device subscribers to manage their own devices without making a trip or a phone call to the customer care center. Subscribers can view service issues and repair and update settings, check the status of their devices, and manage device security minimizing customer service calls. Dynamic workflow navigates the subscriber to easily find a solution to their problem which will substantially reduce frequent calls to customer care. Dynamic menus avoid the unnecessary information that the subscriber might enter about the device and leads the subscriber towards the path of solving the issue. The system is scalable to include diagnostics tools as part of self-care and customer care, where the subscribers can benefit from these tools to reset their device to a normal state. | 11-08-2012 |
20120289219 | User initiated virtual mobile management - A virtual device management system for wireless handheld devices such as tablets, smart phones, M2M, etc., based upon user initiated session, upon which a dedicated communication channel is established with the wireless device. The system includes processes and protocols employed in user initiation methods such as SMS, or data channel, queuing user sessions, routing user requests and establishment of dedicated communication channels for effective troubleshooting by authorized users and to compare device parameters against pre-defined set to generate a standards deviation report. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application and initiate a request. | 11-15-2012 |
20120289303 | Mobile gaming system - A system and method for providing mobile lottery gaming over a wireless mobile device/handset. The system and method permit a user of a mobile wireless device to play a lottery game electronically. The system will be designed such that various client services (banking, wallet, and gaming) can employ the existing infrastructure to perform its functions without compromising on essential features such as ease of use and security. Once a user is registered onto the system they can utilize an identification code to authorize the downloading of lottery games from a server to their mobile device. A financial account enables the user to electronically pay for the lottery games. Notification of the results of the lottery games can be made by e-mail, SMS or an IVR call. | 11-15-2012 |
20130064521 | Session recording with event replay in virtual mobile management - Systems and methods for recording and replaying a troubleshooting event between a customer and CARE agent are provided. The method includes configuring a communication component of the remote mobile management systems to enable recording of a media stream associated with entire troubleshooting session; transmitting the media stream over a network based on the configuration of the communication component; receiving the media stream over the network; and replaying the received media stream. As a result, a special mode of Virtual Mobile Management (VMM) tool that allows remote support technicians to record the entire troubleshooting session from the management console is provided by present invention and they can replay the events to help trace the problems encountered by the user on the device. | 03-14-2013 |
20130067542 | Connection authorization with a privileged access - Disclosed is a connection authorization method with an access privilege transferring algorithm for safely transmitting privilege information between virtual mobile management tool and communication endpoint gateway (CEG) server through embedded stub. Secret Shared Key (SSK) information is shared between the embedded stub and communication endpoint gateway server (namely, session mediation server) through VMM (Virtual Mobile Management) client. A stub that generates access privilege information transfers access privilege information to VMM tool. The stub applies a two-way communication channel between the session mediation server and the VMM tool by joining the generated privilege information and the SSK information to each other, thereby generating protected privilege information with which a third party or hacker who does not know the secret information is not capable of interfering. Exploiting the protected privilege information makes it possible to safely connect authorization with access privileges. | 03-14-2013 |
20130078983 | End to end application automatic testing - This invention describes remote management of end to end automated mobile application tests to be executed on the mobile devices that may be connected to network emulators or on live (real time) networks. Further, this invention relates to mobile data applications that need to connect to the packet data network over the radio network, and associated automated test systems and methods. Discloses is a method of having an end to end extraction of user actions, application behaviors, device state, and IP and radio layer messaging that can be centrally analyzed to understand the application impact on the network and device, as well as the application behavior for different network conditions. | 03-28-2013 |
20130078996 | Parser to dynamically generate preferred multi-mode system selection entries - Disclosed is a method of dynamically parsing MLPL, MSPL, HPLMN, EHPLMN, PLMN, ePRL and the like lists. Each of the parsed entries is used to create simulated network conditions (for example, MCC/MNC for 3GPP network, SID/Sector ID for 3GPP2 networks) for verifying the device behavior through automation. | 03-28-2013 |
20130282334 | LOGISTICS OF STRESS TESTING - A method of validating the end to end performance of a mobile device including performance of applications, related services, and the mobile device by automating the conditions of the End User environment. The method is accomplished by leveraging stress models and applying these to automate the stressing of applications, their related services, while the device performance is being monitored by varying the emulated radio network and packet data network conditions. | 10-24-2013 |
Patent application number | Description | Published |
20090192014 | METHODS AND SYSTEMS FOR CONTROLLING SHIFTING BETWEEN OPERATING MODES IN HYBRID VEHICLES - A method for controlling shifting between a plurality of operating modes in a hybrid vehicle includes the steps of obtaining a plurality of throttle position values, generating a comparison between a first throttle position value of the plurality of throttle position values and a second throttle position value of the plurality of throttle position values, and selectively allowing a shift between at least two of the plurality of operating modes, based at least in part on the comparison between the first and second throttle position values. | 07-30-2009 |
20110092328 | SINGLE PLANETARY, SINGLE MOTOR/GENERATOR HYBRID POWERTRAIN WITH THREE OR MORE OPERATING MODES - A hybrid powertrain has an engine, an input member, an output member, and a stationary member, and includes a single planetary gear set having a first, a second, and a third member. The input member is connected for common rotation with the engine and the output member is connected for common rotation with the second member. A single motor/generator is continuously connected for common rotation with the third member. A starter motor is operatively connected to the engine for starting the engine. A first torque-transmitting mechanism is selectively engagable to connect the input member for rotation with the first member. A second torque-transmitting mechanism is selectively engagable to ground the first member to the stationary member. A third torque-transmitting mechanism is selectively engagable to ground the third member to the stationary member. The powertrain is operable in an electric-only operating mode, an engine-only operating mode, and an electrically-variable operating mode. | 04-21-2011 |
20110111905 | SINGLE PLANETARY HYBRID POWERTRAIN WITH AT LEAST THREE ELECTRICALLY-VARIABLE OPERATING MODES - A hybrid powertrain has an engine, an input member, an output member, and a stationary member, and includes a single planetary gear set having a first, a second, and a third member. The input member is connected for common rotation with the engine. The output member is connected for common rotation with the second member. A first and a second motor/generator are provided, as well as five torque-transmitting mechanisms, including only one brake. The torque-transmitting mechanisms are engagable in different combinations to establish at least two electric-only operating mode, at least two engine-only operating mode, and at least three electrically-variable operating modes. In one embodiment, an electric torque converter operating mode is provided, and may be the default mode in case of motor/generator failure. | 05-12-2011 |