Patent application number | Description | Published |
20080243566 | System, Method And Apparatus For Identifying And Correcting Data Integrity Problems Associated With Remotely Located Equipment - A method, system and apparatus for identifying and correcting data integrity problems associated with remotely located equipment, e.g. vending machines, are provided. A handheld device collects a first set of data and a second set of data associated with the remotely located equipment. The handheld device compares the first set of data with the second set of data, and based at least on the comparison, identifies one or more data integrity problems associated with the remotely located equipment. | 10-02-2008 |
20090013028 | Apparatus And Method For Monitoring And Control Of Remotely Located Equipment - A remote data acquisition and transmission system for vending machines may be provided. The system may comprise a vending machine and at least one host device. The vending machine may comprise a vending machine controller; and an Internet Protocol (IP) network interface operable to communicate operation data to and from the vending machine controller. The at least one host device may be communicatively coupled to the IP network interface via at least one IP network, and the host device may be operable to communicate operation data to and from the IP network interface. | 01-08-2009 |
20090113038 | Systems and Methods for Monitoring Performance of Field Assets - A system and method for monitoring performance of field assets are disclosed. A method may include transmitting packets on a shared bus located in a field asset may be captured. The captured packets may be analyzed to determine one or more operational parameters associated with one or more peripheral devices coupled to the shared bus. The one or more operational parameters may be analyzed to determine an operational efficiency of the field asset. | 04-30-2009 |
20120022686 | RICH CONTENT MANAGEMENT AND DISPLAY FOR USE IN REMOTE FIELD ASSETS - A field asset such as a vending machine includes a coin acceptor, a bill validator, and a card reader all operatively connected to a shared bus. A rich content display device displays color graphics and an extended function adapter (EFA) coupled to the shared bus includes a rich content agent (RCA) to manage rich content displayed on the display. The RCA may include a content management agent (CMA) coupled to a rich content player that executes rich content file for display on the display device. The EFA may include a cashless agent to generate procedural state information. The CMA detects the procedural state information and controls the presentation of rich content on the display device based at least in part on the detected procedural state information. The EFA may include an analytic agent to determine a substantive state of the vending machine including an inventory state and an environmental state. | 01-26-2012 |
20120130536 | IMPLEMENTING SECURE, ANONYMOUS CUSTOMER INFORMATION EXCHANGE IN ONE OR MORE VENDING MACHINES THROUGH TOKENIZED CUSTOMER IDENTIFIERS GENERATED USING A ONE-WAY HASH FUNCTION - A unique, anonymous, tokenized customer identifier is derived by a one-way hash function from a credit/debit account number each time a customer provides the same credit/debit card information at a vending machine. The customer identifier thus repeatedly generated at each of the vending machines is then used to track the customer's purchase history and preferences for customer-focused programs, such as a loyalty rewards program. The customer need not carry a separate token bearing the customer identifier, but instead can automatically participate in the customer-focused programs as part of paying for a purchase. The customer may optionally remain anonymous in each program. | 05-24-2012 |
20130006416 | CUSTOMER USAGE STATISTICS GATHERING WITHIN VENDING MACHINES - A vending machine is configured to collect rich customer insight information, including time-based records of the customer interaction with the vending machine during a vend transaction. Customer menu selections, brand information associated with customer payment or product selections, and promotions or displays triggering customer input are logged for analysis to provide further information regarding customer sales and promotion responses. | 01-03-2013 |
20130103187 | "SHOPPING CART" PARADIGM FOR SINGLE- OR MULTI-VEND VENDING MACHINE TRANSACTION PROCESS FLOW - A vending machine is configured to provide a shopping cart vend transaction order-of-processing, allowing the customer to aggregate product selections before payment. The vending machine includes an enclosure configured to store a plurality of products, a user interface configured to receive inputs from a consumer; and a control system coupled to the user interface. The control system is configured to provide a virtual shopping cart that enables the customer to aggregate one or more product selections in a single vend transaction. | 04-25-2013 |
20130144432 | METHOD FOR AUTOMATED PLANOGRAM PROGRAMMING IN A VENDING MACHINE - Automatic planogram programming for a glass front snack or cold drink vending machine is accomplished using tray, product and price barcodes, each preferably a different type of barcode. Trays within the vending machine are labeled with unique barcodes, and a set of price barcodes for predetermined prices is provided together with a USB-connected scanner. The barcode label affixed to any tray is scanned by the route driver. The UPC/EAN barcodes on products are then scanned for each selection progressing across the tray, together with a price barcode for the first selection and each subsequent selection having a different price from the prior selection on the tray. Planogram data for the tray may be reviewed and corrected on a customer interface display for the vending machine before moving on to another tray, with the trays programmed in any order. The planogram for the entire vending machine is quickly and accurately programmed. | 06-06-2013 |