Bhupinder

Bhupinder Babbrah, Gilbert, AZ US

Patent application number	Description	Published
20100328726	APPARATUS AND METHOD FOR AUTOMATED CAPTURE OF DOCUMENT METADATA AND DOCUMENT IMAGING - The present invention comprises a hardware/software combination that is configured to provide for automated capture of metadata associated with paper-based documents. A “reservation” for the metadata and a digital image of the paper-based document is created whenever a digital image of a paper-based document is to be associated with a computer record. The relevant metadata is automatically captured from a computer screen and is then stored in a previously created database record associated with the reservation. Additionally, the metadata can also be associated with a later-captured digital image of the paper-based document by placing a label on the paper-based document. The label contains identifying information for the reservation and this information becomes embedded in the digital image of the paper-based document, which is subsequently created by scanning the paper-based document bearing the label. The subsequently created digital image can then be related to the appropriate metadata by extracting the reservation identification information from the label embedded in the digital image. The overall process provides for automated capturing of metadata and then relating the metadata to a subsequently created digital image of the paper-based document, thereby reducing errors and increasing efficiency by minimizing human interaction in the process.	12-30-2010

Bhupinder Bharaj, Markham CA

Patent application number	Description	Published
20090093389	Anti-corrosion detergent compositions and use of same in cleaning dental and medical instruments - A novel method for cleaning dental and medical instruments is disclosed, in which a cleaning solution including a low-residue corrosion inhibitor is used not only in a wash stage of the cleaning cycle, but also in at least one subsequent rinse cycle, to optimize both cleaning and rust prevention. A novel cleaning solution particularly suited to this method has a neutral to alkaline pH and comprises in aqueous solution a low-foaming surfactant and a corrosion inhibitor selected from the group of C4-C16 alkyl pyrrolidones and C1-C18 alkylamines.	04-09-2009

Bhupinder Hundle, Worcestershire GB

Patent application number	Description	Published
20150152466	CATALASE IN GROWTH MEDIA - The present invention relates to the use of a secreted fungal catalase, for hydrogen-peroxide neutralization in growth media for the detection of microorganisms as well as to a method for detecting microorganisms in hydrogen peroxide-bearing aerosol or on a hydrogen peroxide bearing surface, said method comprising contacting said aerosol or surface with a growth medium comprising a secreted fungal catalase, and detecting growth of microorganisms in said medium.	06-04-2015

Bhupinder Singh, Bangalore IN

Patent application number	Description	Published
20150178371	SYSTEMS AND METHODS FOR FACILITATING DIALOGUE MINING - The disclosure is related to mining of text to derive information from the text that is useful for a variety of purposes. The text mining process can be implemented in a service oriented industry such as a call center, where a customer and an agent engage in a dialog, e.g., to discuss product/service related issues. The messages in dialogues between the customers and the agents are tagged with features that describe an aspect of the conversation. The text mining process can mine various dialogues and identify a set of features and messages based on prediction algorithms. The identified set of features and messages can be used to infer an intent of a particular customer for contacting the agent, and to generate a recommendation based on the determined intent.	06-25-2015
20150256675	METHOD AND APPARATUS FOR IMPROVING GOAL-DIRECTED TEXTUAL CONVERSATIONS BETWEEN AGENTS AND CUSTOMERS - In accordance with an example embodiment a computer-implemented method and an apparatus for predicting and tracking of mood changes in textual conversations are provided. The method includes determining, by a processor, one or more mood metrics in each of two or more chat stages of a real-time textual conversation between an agent and a customer. Changes in the one or more mood metrics across the two or more chat stages of the real-time textual conversation are tracked by the processor. Further, the method includes determining, by the processor, at least one action associated with the real-time textual conversation based on the changes in the one or more mood metrics.	09-10-2015
20160042359	METHODS AND APPARATUSES FOR MODELING CUSTOMER INTERACTION EXPERIENCES - A computer-implemented method and an apparatus for modeling customer interaction experiences receives interaction data corresponding to one or more interactions between a customer and a customer support representative. At least one language associated with the interaction data is detected. Textual content in a plurality of languages is generated corresponding to the interaction data based at least in part on translating the interaction data using two or more languages different than the at least one language. At least one emotion score is determined for text corresponding to each language from among the plurality of languages. An aggregate emotion score is determined using the at least one emotion score for the text corresponding to the each language. An interaction experience of the customer is modeled based at least in part on the aggregate emotion score.	02-11-2016
20160042419	METHOD AND APPARATUS FOR PROVIDING CUSTOMIZED INTERACTION EXPERIENCE TO CUSTOMERS - A computer-implemented method and an apparatus for providing customized interaction experience facilitates a capturing of interaction data and non-interaction data related to one or more interactions of a customer on at least one interaction channel. The interaction data comprises information related to elements of interest to the customer from among a plurality of elements presented to the customer during the one or more interactions. The non-interaction data comprises information related to one or more remaining elements of non-interest to the customer from among the plurality of elements. An intention of the customer is predicted based on the interaction data and the non-interaction data. A customized interaction experience is provided to the customer in one or more interaction channels from among the plurality of interaction channels based on the predicted intention of the customer.	02-11-2016

Bhupinder Singh, Phoenix, AZ US

Patent application number	Description	Published
20160058713	METHODS OF MAKING A DEUTERATED OR A NON-DEUTERATED MOLECULE AND PHARMACEUTICAL FORMULATIONS FOR TREATMENT - Deuterated and non-deuterated forms of tetrahydrocurcumin are described herein. Methods of making tetrahydrocurcumin in deuterated and non-deuterated forms and pharmaceutical formulations including tetrahydrocurcumin in deuterated and non-deuterated forms are disclosed. Methods of treating a subject using deuterated forms of tetrahydrocurcumin or non-deuterated forms of tetrahydrocurcumin are also disclosed.	03-03-2016

Bhupinder Sondhi, Fremont, CA US

Patent application number	Description	Published
20100299176	Collaborative Financial Close Portal - Mechanisms and approaches for a collaborative financial close portal are provided. A client receives display data, which when rendered by the client, depicts a collaborative financial close portal that supports one or more workspaces. Each of the one or more workspaces may be used by a different set of users to perform activities related to a financial close process. The one or more workspaces are arranged in a hierarchical relationship. In response to receiving identification data that identifies a user of the client, additional display data is sent to the client, which when rendered, depicts a particular workspace for which the user is granted access. The depiction of the particular workspace includes depicting status information about financial close activities associated with one or more workspaces lower in the hierarchal relationship than the particular workspace.	11-25-2010
20110035242	EVENT DRIVEN AUDIT LOGGING - This disclosure describes, generally, methods and systems for implementing event driven audit logging. The method includes establishing, at an audit logging system, audit logging framework configured to provide application independent connectivity and further configured to provide event driven audit logging. The method further includes receiving, at the audit logging system, a selection of an application to provide event driven auditing, enabling event driven auditing for the selected application, and receiving a selection of event types to enable for auditing by the audit logging framework. Furthermore, the method includes based on the selected event types, tracking the application actions associated with the selected events, creating an event log for the application, and providing access to the event log.	02-10-2011
20140095233	EFFICIENTLY MODELING DATABASE SCENARIOS FOR LATER USE ON LIFE DATA - A method of modeling a scenario for use with live data in a production database may include selecting the scenario. The live data can be stored in the production database on a first computing resource, and production scenarios can be stored and executed on the live data using the first computing resource. The method may also include identifying a subset of the live data that are affected by the scenario, copying the subset to a second computing resource to create modeling data, running the scenario on the modeling data using the second computing resource, causing a display device to provide an output comprising a result of the scenario on the modeling data, receiving an input indicating that the scenario is approved, and storing the scenario with the plurality of production scenarios for use on the first computing resource.	04-03-2014