| Class / Patent application number | Description | Number of patent applications / Date published |
|---|
| 705345000 | Employee communication administration | 49 |
| 20100223197 | Socially Aware Club Management - A socially aware club management system is disclosed that provides compliance with the laws and patron relationship building by automating data collection while providing employees with relevant patron information to form lasting relationships. This information may be used in both real world and virtual world applications to keep the club in positive daily relationships with its patrons. | 09-02-2010 |
| 20100287112 | SYSTEM AND METHOD FOR FACILITATING SALES UTILIZING CUSTOMER RELATIONSHIP MANAGEMENT TECHNOLOGY - A system and method of providing relevant sales context information that would enable vendors to reduce cost of operations, increase productivity of their mobile sales forces, and drive improved efficiencies throughout. Mobile sales force representatives can utilize a handheld computing device for reviewing relevant customer sales information prior to a sales visit; for training and other purposes during a sales visit; and inputting new customer sales information during or after a sales visit, which can then be uploaded to a server over a wireless network for future use. The handheld device can communicate with a server to download the customer information onto the handheld device and to upload from the handheld device current customer information data obtained from a customers sales visit to a server. The server can transmit the current customer information data to multiple sales force representatives who can utilize that information in the sales environment. | 11-11-2010 |
| 20110004563 | SYSTEMS AND METHODS FOR GENERATING PERSONALIZED DYNAMIC PRESENTATIONS FROM NON-PERSONALIZED PRESENTATION STRUCTURES AND CONTENTS - A computer system for generating a dynamic presentation comprises: | 01-06-2011 |
| 20110055103 | System for Inventory Management - The present invention relates to a system for detecting and communicating the position of a pusher assembly on a shelf. In an embodiment, a system includes a control module, a pusher assembly, and a laser scanner. The laser scanner is configured to transmit a swept beam to a mirrored reflective surface located behind the pusher assembly. The control module analyzes the laser beam at the laser scanner to detect the position of the pusher assembly on the shelf. In another embodiment, a system includes a control module, a pusher assembly, and an infrared transceiver that sends and receives infrared signals. The transceiver may be located behind the pusher assembly. The control module analyzes the infrared signals to determine the position of the pusher assembly on the shelf. | 03-03-2011 |
| 20110202472 | REAL-TIME SALES SUPPORT AND LEARNING TOOL - A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer. | 08-18-2011 |
| 20110276511 | Apparatus and Method Using Near Field Communications - A near field communications enabled mobile communication is used to provide or receive information. | 11-10-2011 |
| 20110320379 | AD-HOC WIRELESS COMMUNICATION NETWORK USING PRICE CHECKING STATIONS - A technique for operating an ad-hoc wireless communication network includes providing | 12-29-2011 |
| 20120016806 | METHOD AND SYSTEM FOR FACILITATING LONG TERM PROCESS ADOPTION IN AN ORGANIZATION - A method for facilitating and improving process adoption in an organization is provided. The organization has a plurality of processes to carry out organizational tasks. The method includes receiving a set of priorities about the organization from at least one stakeholder in the organization. Further, the method includes the step of receiving a set of attributes about the organization from the at least one stakeholder in the organization. Furthermore the method includes the step of processing, on a computer, the set of priorities and the set of attributes to generate an optimal plan of training end users in the organization. The plan of training is designed to facilitate the process adoption. Finally, the method includes the step of monitoring the end users to improve the process adoption. | 01-19-2012 |
| 20120023033 | TRANSPORT INFORMATION SYSTEM - A transport information system provides information and communications to enable the self-directed coordination of multiple vehicles engaged in a transportation service primarily targeted at passengers. The system provides the driver of each vehicle with information comprising a choice of routes or trips requiring service, each with a corresponding fee to be charged to the driver, or an incentive to be paid to the driver. A fee/incentive determiner determines the fees and incentives based on a number of factors, which may include an estimate of fare revenue anticipated for servicing the routes or trips. The transport information system strives to offset differences in fare revenue between the various routes or trips by varying the fees and incentives, thus motivating the drivers to service all the route and trips. | 01-26-2012 |
| 20120066144 | MAP GUIDANCE FOR THE STAFF OF A SERVICE-ORIENTED BUSINESS - Guidance is provided to a staff of a service-oriented business when catering to a guest on the premises of the service-oriented business. A signal is received from a presence detector on the premises. The signal is representative of a presence of the guest at a pre-determined location on the premises. A length of a time period is determined, during which the guest has been present at the pre-determined location. On a display monitor, a visual indication is generated of the presence at the pre-determined location. The visual indication has an attribute that changes with the passing of time. | 03-15-2012 |
| 20120084225 | Automated system for ordering taxicab services and controlling operation of taxicabs - A computer-implemented method for automatically managing the ordering and dispatching of livery car services without a need for a human dispatcher includes operating a central computer server to manage orders initiated by registered livery car service clients and dispatching registered livery car drivers to execute the client orders through an automatic exchange of Internet-based electronic communications comprising predefined electronic message forms or attachments without a need for a human dispatcher. The method also includes registered clients electronically communicating with the central computer server over the Internet to electronically order livery car services by use of a predefined electronic message order form or attachment and registered drivers electronically communicating with the central computer server over the Internet to receive dispatch instructions comprising predefined electronic message forms or attachments relating to the pick-up and delivery of an ordering client. The steps of operating and electronically communicating are executed without a need for human interaction. | 04-05-2012 |
| 20120191625 | MULTIMEDIA COMMUNICATION AND SUPPORT SYSTEM THAT CAN BE USED WORLDWIDE FOR ASSEMBLY, INSPECTION, MAINTENANCE, AND REPAIR ASSIGNMENTS IN TECHNICAL FACILITIES, AND METHOD - An apparatus for providing a fitter with multimedia support during assembly work in or on a technical facility is provided. Existing remote-controlled systems for supporting technicians on-site do not offer sufficient support possibilities. By means of the apparatus, which includes a competence center having different transmitters and receivers, and a computer on-site, which has a multimedia system for examination, the support is improved and considerably faster. | 07-26-2012 |
| 20120290497 | FAILURE DIAGNOSIS SYSTEM, FAILURE DIAGNOSIS DEVICE AND FAILURE DIAGNOSIS PROGRAM - In the failure diagnosis system of the present invention, the maintenance case information including data ambiguity and a partially deficient portion is utilized even in the case where maintenance case information having a high similarity is not sufficiently provided. The failure diagnosis system is provided with: a failure diagnosis rule creation unit | 11-15-2012 |
| 20130041837 | Online Data And In-Store Data Analytical System - An online data and in-store data analytical system and method provide a customer or store sales person sales with an output to improve the customer's in-store experience. The system identifies relevant customer information from both the customer's online data and in-store activity. The online data and in-store data analytical system uses the identified customer data to generate a customer profile, which includes several customer attributes, and also generate an output to the customer, a selected store sales person, or both. The generated output can suggest potential products for the customer to consider or potential discounts, enhancing the customer's in-store sales experience. The generated output may also include product feedback information originating from a social connection of the customer, a person similar to the customer, or others. | 02-14-2013 |
| 20130144801 | SYSTEM AND METHOD FOR IMPROVING THE EFFECTIVENESS OF SALES EFFORTS - Disclosed embodiments describe a system and method for improving the effectiveness and efficiency of tracking and managing a canvassing sales force. The method provides a portal to: assign locations and territories; track the travel of sales people; input the disposition of a location; display the disposition (as well as other user identified data) of a location on a user-retrievable map; and edit the disposition and other location specific data for a location by a plurality of users. Team leaders may then assess the effectiveness of sales efforts and make more effective decisions regarding territory assignments (whether team wide or individual) and whether further canvassing is necessary. | 06-06-2013 |
| 20130198105 | Site Information and Management - In one preferred form there is provided a site information system. The site information system comprises: a management system including a team facility and a receiver facility. The team facility is associated with a number of teams; and the receiver facility is for receiving information from portable electronic devices associated with team members of the teams. | 08-01-2013 |
| 20130238521 | INTERPRETING REQUESTS AND PROVIDING RESPONSES IN THE CONTEXT OF A PROCESS - A system including one or more processors and memory. The memory stores computer-executable instructions that control the one or more processors to receive requests, interpret the requests in the context of a process, and provide responses based on interpretations of the requests in the context of the process. | 09-12-2013 |
| 20130254134 | FACET DATA NETWORKS - Systems and methods for developing a facet data network for an employee of an enterprise. The method comprises receiving a plurality of information records from at least one information source. The plurality of information records relates to at least one activity performed by the employee of the enterprise. The method further comprises associating each of the plurality of information records with at least one facet from amongst a plurality of facets defined for one or more employees of the enterprise. The method further comprises generating a plurality of information packets, each information packet corresponding to an information record from amongst the plurality of information records. An information packet from amongst the plurality of information packets links to one or more other information packets from amongst the plurality of information packets for building the facet data network. | 09-26-2013 |
| 20130275329 | SALES OPPORTUNITY NOTIFICATION AND TRACKING SYSTEMS AND RELATED METHODS - A sales notification system and related methods. Implementations include receiving a sales notification from a telecommunication channel using a mobile computing device associated with an eligible sales representative, generating a notification on a screen of the mobile computing device using information included in the sales notification, and, in response to activating the notification, displaying an interface on the screen, selecting one or more qualification options included in the interface on the screen using the mobile computing device where the one or more qualification options are associated with sales notification, generating one or more responses to the sales notification after selecting the one or more qualification options using the mobile computing device, sending the one or more responses into the telecommunication channel using the mobile computing device, and receiving the one or more responses from the telecommunication channel using a server through the telecommunication channel. | 10-17-2013 |
| 20130290213 | SYSTEM AND METHOD FOR MANAGING EVENTS FOR A FACILITY - A system and method for managing events. A report of a problem is received from an authorized user. A new event is created logging the problem in response to receiving submission of the new event. The new event is saved in a database in response to receiving submission of the new event from the authorized user. The new event includes at least information about a location of a problem, a department assigned the event, an event code, and a contact method for one or more users associated with the new event. An alert is sent utilizing the contact method to notify the one or more users associated with the new event. Updated information is received regarding the new event. The updated information is saved in the database as associated with the new event. | 10-31-2013 |
| 20130304665 | Managing Information Exchange Between Business Entities - Techniques for managing information exchange between business entities include presenting an interface through an application of a plurality of applications to a user for an identifiable business context (IBC), the IBC including a unique identifier associated with a first business entity and a plurality of business data attributes associated with the first business entity; receiving, from the application, the IBC for storage in a repository communicably coupled to the application; defining a communication connection between the first business entity and a second business entity; associating the defined communication connection with the IBC; and publishing the IBC unique identifier, the defined communication connection, and at least a portion of the plurality of business data attributes to a registry that is exposed to the plurality of applications. | 11-14-2013 |
| 20130304666 | Managing Information Exchange Between Business Entities - Techniques for managing information exchange between business entities include identifying, through an application of a plurality of applications on a first business entity computing system, an identifiable business context (IBC) referenced on a second business entity computing system, the IBC including a unique identifier associated with the second business entity and a first plurality of business data attributes associated with the second business entity; identifying a communication connection between the first business entity computing system and the second business entity computing system based on the identification of the IBC; and generating an identifiable business context reference (IBCR) for storage on the first business entity computing system, the IBCR associated with the communication connection and including the unique identifier and a second plurality of business data objects, at least one of the second plurality of business data objects distinct from the first plurality of business data objects. | 11-14-2013 |
| 20130325744 | INTERACTIVE BUSINESS DATA DISPLAYS FOR EMPLOYEES - According to some embodiments, an employee identifier may be received from an employee of an enterprise via an employee device. Based on the employee identifier, a subset of customers associated with the employee may be determined, and business data for each customer in the subset of customers may be received from a remote business server. For each customer in the subset of customers, a display of a virtual plant on the employee device may be automatically facilitated, wherein the display of each plant is automatically modified based at least in part on the business data received for that customer. According to some embodiments, an interactive employee input associated with a first virtual plant is received via the employee device and the display of the first virtual plant may be further modified based on the interactive employee input. | 12-05-2013 |
| 20130332384 | Apparatus and method for providing and/or for processing information pertaining to and/or relating to principal/agent relationships and/or activities involving agents and third parties - A computer-implemented method, including processing, with a processing device or a computer, information for allowing at least an agent of a principal and a third party to access an electronic forum, facilitating, with the processing device or the computer, within or via the electronic forum, a discussion, a communication, a correspondence, a negotiation, or other activity, involving the agent and the third party, recording and storing, in a memory device, a record of the discussion, the communication, the correspondence, the negotiation, or the other activity, involving the agent and the third party, and transmitting, with or from a transmitter, the processing device or the computer, the discussion, the record of the communication, the correspondence, the negotiation, or the other activity, involving the agent and the third party to a user communication device in response for a request for the record. | 12-12-2013 |
| 20130339269 | COMPUTER-IMPLEMENTED SYSTEM AND METHOD FOR CREATING OPPORTUNITIES TO INCREASE BUSINESS CONNECTIONS - Embodiments of the present invention are generally related to a computer-implemented system and method for creating opportunities to increase business connections. In one embodiment, a method for creating opportunities to increase business connections comprises: enabling a first user to upload business data via a network to the administrator, and create a first user account; issuing the first user a first unique identifier for placement on a tangible article; enabling a second user to access the computer system via the network, upload data affiliated with the first unique identifier of the first user, and view the uploaded business data of the first user; and facilitating the development of a professional relationship between the first user and second user by enabling both the first and second user access a communication means via the network. | 12-19-2013 |
| 20140006303 | Consistent Interface for Customer Contract and Customer Contract Template - Message Set 1 | 01-02-2014 |
| 20140006304 | CONSISTENT INTERFACE FOR BUSINESS PARTNER RELATIONSHIP AND BUSINESS PARTNER HIERARCHY | 01-02-2014 |
| 20140006305 | Consistent Interface for Confirmed Inbound Delivery | 01-02-2014 |
| 20140006306 | Consistent Interface for Sales Order | 01-02-2014 |
| 20140006307 | Consistent Interface for Customer - Message Set 3 | 01-02-2014 |
| 20140129476 | System and Method for Exchanging Business Leads - A method and apparatus to exchange leads using a computer is disclosed. A server receives information relating to a first customer of the first user that is a potential customer for a second user and provides the first user with a customer credit. The server transmits to the second user a portion of the information relating to the potential customer and receives an indication from second user of acceptance of the portion of the information relating to the customer by the second user. If the second user has a customer credit in its account, additional information relating to the potential customer is transferred to the second user. | 05-08-2014 |
| 20140136442 | AUDIO SYSTEM AND METHOD FOR COORDINATING TASKS - A system includes a hands free mobile communication device. Software stored on a machine readable storage device is executed to cause the hands free mobile communication device to communicate audibly with a field operator performing field operations. The operator receives instructions regarding operations to be performed. Oral communications are received from the operator and are processed automatically to provide further instructions in response to the received oral communications. | 05-15-2014 |
| 20140164282 | Enhanced augmented reality display for use by sales personnel - Employees of the sales and service industry have to deal with a lot of information regarding their customers and clients. Keeping all the information available and accessible is difficult, especially when only certain information is relevant to the sales and service employees while trying to assist customers and clients. The augmented reality system disclosed herein allows employees in the sales and service industry to have contextually relevant information about their customers and clients presented quickly and accurately to them using an augmented reality display device. | 06-12-2014 |
| 20140279672 | Tools for Collecting and Managing Services-Related Information - Apparatus may be provided that include at least one processor and memory, plural submission interfaces, a submission data structure, a submission processor, a feedback processor, and a set of payroll acceptance rules. The plural submission interfaces are configured to receive, from a worker, work information submissions, where one of the submission interfaces is configured to receive work information submissions from an application on a mobile device, and where another of the submission interfaces is configured to receive work information submissions from a web page. The submission data structure is configured to receive submission data output from the plural submission interfaces. The submission processor is configured to cause the data in the submission data structure to be processed, e.g., so that the worker is paid for work performed. The feedback processor is configured to perform one or more checks on the submission data in accordance with acceptance rules, in order to determine whether the submission data will be included in processing, the feedback processor being further configured to communicate the inclusion determination to the worker using a flexible communication method. | 09-18-2014 |
| 20140310198 | METHOD AND SYSTEM FOR EMPLOYEE AND CLIENT ENGAGEMENT - A platform and method for employer/employee communications having controlled channels where the employee receives personalized, targeted and filtered communications. The employee is able to access content and data visualized information as well as broadened accounting performance data or key performance indicators (KPI), such as relative value units and quality measures. The improved platform further provides a concierge-level technological functionality for professionals which delivers up-to-date industry content on a consolidated dashboard that will be attractive to busy participants, such as business executives and physicians. An experienced service liaison function will also absorb employee requests, provide assistance, and reduce the volume of contacts to in-house resources. The menu-driven platform administers services along with providing a connection to third party content, data and service providers. The present system can serve as a content aggregator for the user. In addition, the system provides its users with audit, tracking and logging capabilities so that the user can easily compile information and thus benefit from the efficiencies inherent in consolidated reporting. | 10-16-2014 |
| 20140330743 | TECHNIQUES FOR ENTERPRISE RESOURCE MOBILIZATION - An enterprise mobilization system having an EUS which receives user requirement and translates the requirement into a content component and platform independent delivery component. A DSIM receives an information tree based on the content component and translates it into requests for data from at least one data source. The information is contextualized. The system provides an ability to take actions based on the context. All user experiences related to the mobilization are achieved through the concept of end-user services. | 11-06-2014 |
| 20140365396 | COMPUTER IMPLEMENTED SYSTEM AND METHOD FOR FACILITATING A BOARD MEETING - The present disclosure generally relates to systems and methods for facilitating a meeting, and more particularly, to systems and methods for facilitating a board meeting using a portable device. In one embodiment, a method for facilitating a meeting is disclosed, comprising: providing a Graphical User Interface customized for a meeting member, wherein the Graphical User Interface is capable of displaying meeting details as one or more navigable images; enabling searching for the meeting details or one or more encrypted documents based on at least one of a search string or a voice command; receiving one or more annotations from one or more other meeting members relating to the meeting details or the one or more documents; and facilitating communication among at least two of the meeting members using at least one of: an email, an online chat, or sharing of a display of the portable device. | 12-11-2014 |
| 20140379609 | METHOD AND SYSTEM FOR INSTANT PROCESSING OF AN SMS RELATED TO A BUSINESS - The present invention provides a method, system and computer program product for instant processing of business related operations. This invention is not restricted to any particular type of business. The system provides for means to interpret the business requirements at run time from an SMS sent by a user, and instantly get the business requirement executed and acknowledgment response sent to the user. | 12-25-2014 |
| 20150046370 | PROVIDING PARTICIPANTS WITH MEETING NOTES FOR UPCOMING MEETING - Providing information to a participant of an upcoming meeting includes determining a list of participants of the meeting, determining an agenda of the meeting, analyzing a content collection to determine relevant portions of the collection that relate to the meeting, and providing the relevant portions of the content collection to the participant prior to the meeting. Providing the relevant portions may include causing the relevant portions to be displayed on smart glasses of the participant. Providing the relevant portions may include causing the relevant portions to be sent to a mobile device of the participant. The mobile device may use an operating system selected from the group consisting of: iOS, Android OS, Windows Phone OS, Blackberry OS and mobile versions of Linux OS. The relevant portions of the content collection may be provided automatically to the participant. | 02-12-2015 |
| 20150058252 | SYSTEM AND METHOD FOR RULE-BASED INFORMATION ROUTING AND PARTICIPATION - A system for communicating information between one or more participants of a loop, the one or more participants being associated with a hotel, the system comprising one or more processors configured to initiate a loop in response to receiving an input from a first participant of the loop, the loop being associated with one or more attributes; determine, based on one or more first routing rules, a second participant of the loop; and in response to the determination, provide access to a first portion of information associated with the loop to the second participant. | 02-26-2015 |
| 20150106299 | INFORMATION DELIVERY AND MAINTENANCE SYSTEM FOR DYNAMICALLY GENERATED AND UPDATED DATA PERTAINING TO ROAD MAINTENANCE VEHICLES AND OTHER RELATED INFORMATION - Selected types of information are collected from various sources and a portion thereof transmitted to a remote server. The remote server dynamically compiles and processes this data with information from other similar and separate sources and provides useful and relevant information, such as vehicle and location specific road maintenance radar, forecasts and treatment recommendations, and then transmits the data back to the vehicles in the field for one or more of the appropriate deployment of equipment, instructions and the automated or manual application of materials. | 04-16-2015 |
| 20150294269 | METHOD AND SYSTEM FOR HIERARCHAL EVENT MANAGEMENT - A method and system is disclosed for providing hierarchal organization and communication in real time within an event management framework. The present invention efficiently coordinates and communicates information and events in real time within the system and transmits such messages to a desired recipient. | 10-15-2015 |
| 20150317645 | LEAD-BASED ACTIVATION OF M2M DEVICES ON AN OPERATOR NETWORK - Devices may receive lead information from a user. The lead information may indicate a potential customer for a vendor. The devices may receive a user identifier that identifies the user. The devices may generate a lead identifier that identifies the lead information and associate the lead information, the user identifier, and the lead identifier. The devices may provide the lead information and the lead identifier to a vendor. The devices may receive an activation request and the lead identifier from the vendor. The devices may activate a particular device to communicate via the operator network based on the activation request. The device may determine the user identifier associated with the lead identifier. The devices may cause the user, identified by the user identifier, to be compensated based on the particular device being activated to communicate via the operator network. | 11-05-2015 |
| 20150339627 | SYSTEM FOR STRUCTURED COMMUNICATION BETWEEN PARTIES - A system may comprise a remotely-accessible controller configured to present a user interface to one or more of the parties; and a state information repository to be updated throughout a transaction, wherein changes in the state information are constrained at least in part based upon a transaction type determined from a predetermined set of transaction types; wherein the controller is configured to initiate an electronically mediated interaction pertinent to a communication transaction between the parties, attempt to establish an initial context for the transaction based upon previous electronically-mediated interactions that include the initiating party, establish a defined role for each of the parties, each role defining bounds upon the activity of each party within the transaction, and, upon advancement of the state information from a first state to a second state, engage associated parties through the user interface. | 11-26-2015 |
| 20150379433 | ENABLING SECURE HANDOVER OF INFORMATION BETWEEN USERS | 12-31-2015 |
| 20150379519 | Systems and Methods for Accessing Via a Mobile Computing Device In Real-Time or Substantially Real-Time Client Relationship Management Information - Systems and methods are provided for accessing, with a mobile device in real-time or substantially real-time, CRM information. The CRM information may include name, address, phone number, alternate phone number, facsimile number, email address, relationships, activities, insurance policies, insurance certificates, vehicles owned or leased, associated drivers of said vehicles, equipment owned or leased, property owned, watercraft owned or leased, other insurance schedules, endorsements, risk analysis and/or policy declaration pages. | 12-31-2015 |
| 20160012244 | AUTOMATED MANAGEMENT OF REPOSSESSION | 01-14-2016 |
| 20160196531 | TECHNIQUES TO MANAGE REMOTE EVENTS | 07-07-2016 |
| 20170236229 | SYSTEM AND METHODS FOR ANALYZING INFORMATION FROM IDENTIFICATION DOCUMENTS | 08-17-2017 |
