| Class / Patent application number | Description | Number of patent applications / Date published |
|---|
| 705309000 | Alternate dispute resolution | 22 |
| 20100179913 | System and Method for Facilitating the Handling of a Dispute Using Disparate Architecture - A system is disclosed for handling post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of displaying a plurality of pre-existing dispute handling forms. A party in dispute may access the forms, choose an appropriate dispute handling form, provide data in the pre-defined requested fields on the form, and transmit the form over the communication channel to a server for processing. A server accepts a User ID and password from a user, retrieves and displays a set of dispute handling forms, receives input entered on the forms, routes the forms to a second user in dispute, and makes the forms available for viewing to the second user. The program may further index the data entered on the forms using a code-based method. | 07-15-2010 |
| 20110106715 | FAMILY MEMBERSHIP OF BUSINESSES AND CONSUMERS BOUND TOGETHER BY CREDIT AND DEBIT CARDS FOR SAFETY - A family-type organization of businesses and consumers bound together by strict organization rules may provide protection to all members from errors, intentional errors, lying, cheating, misrepresentations, false documentation, and many other types of fraud or illegal activities in business transactions within the family by use of credit or debit cards carrying a logo to identify the cards as belonging to the organization. In one embodiment, the logo may be described as a USA MOTHER HEN brand of card. | 05-05-2011 |
| 20120310846 | SYSTEM TO IDENTIFY MULTIPLE COPYRIGHT INFRINGEMENTS AND COLLECTING ROYALTIES - A system, a method and a computer program for determining multiple copyright infringement events, identifying a particular IP address—port number combination associated with the multiple infringement events, and notifying an ISP and/or a customer regarding the multiple copyright infringement events. | 12-06-2012 |
| 20130046700 | DISPUTE RESOLUTION SYSTEM AND METHODS THEREOF - This disclosure relates to a dispute resolution system and methods thereof. In one illustrative embodiment, the system mimics a virtual courtroom operating over a communication network. A session can be created within the virtual courtroom by a plaintiff and defendant having a dispute. After determining an available time when both the plaintiff and defendant can meet as well as a moderator, invitations are sent to the plaintiff and defendant. These invitations can include access instructions and/or passwords. Before or during the session, supporting documents, videos, photos, etc. can be uploaded. When the session time arrives, the plaintiff and defendant can log in. Live streaming data can be provided by the plaintiff, defendant and moderator, who can each have a conferencing device or the like. Through the live streaming data, the moderator can facilitate a resolution of the dispute between the plaintiff and defendant. | 02-21-2013 |
| 20130198090 | ENFORCING RULE COMPLIAINCE WITHIN AN ONLINE DISPUTE RESOLUTION SESSION - An online dispute resolution (ODR) engine can be able to facilitate a caucus within an alternative dispute resolution of an online dispute resolution session between a neutral participant, a caucused participant, and a non-caucused participant. The alternative dispute resolution can be associated with at least one legal case. A data store can be configured to persist one or more rules associated with the alternative dispute resolution, a legal case, and a compliance artifact. The rules can be a law and a legally binding requirement. The legal case can be a civil or criminal case. The compliance artifact can include a mandatory item associated with the rules and the legal case. | 08-01-2013 |
| 20130198091 | SYSTEM OF ALTERNATIVE DISPUTE RESOLUTION IMPLEMENTED THROUGH A GLOBAL COMPUTER NETWORK AND METHODS THEREOF - A computer-implemented method for alternative dispute resolution is provided. In exemplary embodiments, the method may comprise, at a computing device having one or more processors and memory storing one or more programs for execution by the one or more processors, receiving a legal claim and an associated data profile from a first user, receiving first user merit data from the first user, the first user merit data comprising data associated with the merits of the legal claim, receiving second user merit data from a second user, the second user merit data comprising data associated with the merits of the legal claim, generating a settlement number for the first user based on the first user merit data, generating a settlement number for the second user based on the second user merit data, and notifying the first user and the second user that settlement is likely if the settlement number for the first user and the settlement number for the second user are within an acceptable range. | 08-01-2013 |
| 20130339256 | SYSTEM AND METHOD FOR PROVIDING VIRTUAL ARBITRATION - A system for facilitating users to perform automated arbitration proceeding over a communication network via a virtual arbitration centre in a cloud computing environment is provided. The system comprises virtual arbitration modules in the virtual arbitration centre to provide cloud-based arbitration service over the communication network to users at remote locations. The system further comprises electronic devices to facilitate the users to access the cloud-based virtual arbitration service via a web-based user interface on the electronic devices. The virtual arbitration modules comprise a cloud-based repository configured to store predetermined rules and data related to arbitration. The virtual arbitration modules further comprise a case management module to facilitate secure cloud-based communication of the arbitration related data between the users and to facilitate the users to conduct an auto mated online arbitration proceeding by performing cloud computing on the arbitration related data and the predetermined rules employing cloud computing components. | 12-19-2013 |
| 20130346322 | Jury system for use in online answers environment - A system for resolving disputes in an online answers community is disclosed. The system improves the system's ability to resolve reports of abuse. | 12-26-2013 |
| 20140032426 | SYSTEMS AND METHODS FOR NETWORK-BASED ISSUE RESOLUTION - Systems and methods for network-based issue resolution. In an embodiment, a user selection of a type of audience from a plurality of types of audiences is received. A definition of an issue is also received. One or more audience members corresponding to the selected type of audience are identified, and the definition of the issue is provided to the identified audience members. One or more responses are received from the one or more audience members, and a resolution for the issue is determined based on the responses. | 01-30-2014 |
| 20140032427 | Invoice and Freight Statement Matching and Dispute Resolution - A system and method for receiving, validating, and managing disputes for freight shipments is disclosed. | 01-30-2014 |
| 20140032428 | SYSTEMS AND METHODS FOR NETWORK-BASED ISSUE RESOLUTION - Systems and methods for network-based issue resolution. In an embodiment, a user selection of a type of audience from a plurality of types of audiences is received. A definition of an issue is also received. One or more audience members corresponding to the selected type of audience are identified, and the definition of the issue is provided to the identified audience members. One or more responses are received from the one or more audience members, and a resolution for the issue is determined based on the responses. | 01-30-2014 |
| 20140052647 | System and Method for Promoting Truth in Public Discourse - The present invention enables people to propose campaigns for crowd-source funding intended to label some public claim as bogus or to label some public claim that's being widely denied as true. A fee and several inputs are required to submit the proposed campaign application for vetting, review, editing and approval. Approved campaigns are published on a website so people can find them and contribute to them. A cash bounty is offered as a reward to any challenger who can refute (falsify) the campaign message. A fee and several inputs are required to submit a challenge for evaluation and decision. Challenges are processed sequentially until one is sustained (upheld as proving the campaign position is wrong), or until the campaign duration expires. When a challenge is sustained, the bounty is paid to the challenger, other pending challenges are closed and their fees are returned, and the campaign ends as “falsified” (“unsuccessful”). When the campaign duration expires without a sustained challenge, the campaign ends as “successful” and a monetary reward is paid to the campaign creator and the remainder of the unspent bounty is returned to the sponsors in proportion to their contributions to the campaign fund. Sponsors can provide comments and evidence to augment the campaign materials. | 02-20-2014 |
| 20140214698 | VIDEO SIGNATURE SYSTEM AND METHOD - A video signature system and method. A unique identifier for an agreement document is generated. Consecutive video frames with the unique identifier are captured for each party to the agreement. | 07-31-2014 |
| 20140222693 | CLAIM AND DISPUTE RESOLUTION SYSTEM AND METHOD - Dispute or claim resolution is facilitated within an online community of users. An initial claim is used to form reference user opinions that may resolve later received claims or disputes. A semantic tree structure having various tree elements are stored for each reference user opinion. If similarity exists between a later submitted claim and the initial claim, the highest rated reference user opinion that resolves the initial claim is automatically recommended to resolve the later submitted claim. | 08-07-2014 |
| 20140279578 | RIGHTS MANAGEMENT FOR CONTENT AGGREGATORS - An arbitrator receives a request to use a plurality of content in an aggregation. The arbitrator determines whether there exist proper rights to use the plurality of content in the aggregation. The requestor is communicated whether permission is granted. The determination may include negotiating for extending right of use by an arbitrator. This negotiation may communicate with content hosting service(s) or the content author(s). The determining step retrieves, stores, and maintains rights information to and from an information store which is accessible by the rights management system. | 09-18-2014 |
| 20140279579 | System And Method for Preventing Retail Loss - A system and method for preventing retail loss is described. The method includes offering a civil remedy in lieu of criminal prosecution to a suspect involved in theft of merchandise; capturing the suspect's information; verifying the suspect's information through a comparison with a database; obtaining an admission of guilt to the theft from the suspect; providing the suspect with life correcting coursework designed to prevent future occurrences of theft by the suspect; and foregoing criminal prosecution of the suspect for the theft upon the suspect's completion of the coursework. | 09-18-2014 |
| 20140279580 | Systems and methods for managing transmission service reservations - A system and method for producing recommended Transmission Service Reservation (TSR) actions based upon existing TSRs and existing rights of first refusal on those TRSs whereby challengers are identified, defenders are identified, and TSRs are evaluated for Preemption and Competition to produce a preemption and completion report containing recommended TSR actions. Such a method uses a capacity computation, existing TSR records, and the event of a newly pending TSR in its procedures. Recommended TSR actions may include confirmation of TSRs, recalling of TSRs, and submitting of matching TSRs. | 09-18-2014 |
| 20140365382 | Content Report Management in a Social Networking System - User reports concerning inappropriate content are received by a social networking system and are put into a content report management process that routes the reports into other handling processes based upon the reporting user's identification of the report type. Reports concerning content that is related to the reporting user are routed into a social resolution process that resolves the complaint through self-help and social resolution. Other reports are handled by a content review process that resolves complaints through automated methods as well as manual review by human agents. | 12-11-2014 |
| 20140379589 | SYSTEM AND METHOD FOR DISPUTE RESOLUTION - The invention provides a dispute resolution platform comprising servers, software, data, and communication capabilities providing a user interface and systems enabling live settlement, live decisions, and live feedback from a group of users who are not a party to the dispute. The present invention provides an online dispute resolution platform enabling parties to describe their dispute, upload evidence, comments, testimony, affidavits and comments from witnesses through a system which identifies opportunities for settlement and prompts users. The system allows the parties to settle their dispute prior to a live hearing, during a live hearing, or after a live hearing, | 12-25-2014 |
| 20150127560 | UNIFIED RECOVERY SYSTEM FOR PAYMENTS IN ARREARS - Embodiments of the invention are directed to a system, method, or computer program product for providing a unified representation of all customer relationships with an entity. This representation focuses on customer products in arrears that are to be recovered. The invention presents an overarching view of all customer relationships to a representative. This allows the representative to make decision and take appropriate actions immediately based on the entire relationship with the customer when a customer communication is initiated. As such, the invention correlates all of the customer's relationships with a financial institution into one unified representation for a representative to review. The unified representation takes into consideration all of the customer's relationships as well as external factors on the communications and relationships. Thus providing a holistic customer service experience for a customer with accounts in arrears. | 05-07-2015 |
| 20150334339 | Video Signature System and Method - A video signature system and method. A unique identifier for an agreement document is generated. Consecutive video frames with the unique identifier are captured for each party to the agreement. | 11-19-2015 |
| 20160203571 | Life Cycle Monitoring and Dispute Resolution Management Systems, Methods and Applications | 07-14-2016 |
