Class / Patent application number | Description | Number of patent applications / Date published |
705303000 | Product recall | 19 |
20100280963 | PRODUCT RECALL SERVICE - Participating merchants send transaction data to a Product Recall Service (PRS). Each such transaction data received by the PRS from a merchant identifies a product purchased, an account holder making the purchase, the merchant from which the product was purchased, and an account issued to the account holder by an issuer upon which the transaction was conducted. When a supplier of the product to the merchant announces a recall of the product to the PRS, the PRS mines previously received transaction data, in conjunction with information obtained from transaction handler in a payment processing system, to send announcements to the account holders who conducted transactions to purchase the recalled product, and optionally to assign one or more globally unique identifiers that characterize and specify the product recall. Each account holder can use a web-enabled device to send information to, and receive information from, the PRS. The PRS communicates information received about the product recall to the supplier. | 11-04-2010 |
20110093400 | PRODUCT RECALL INFORMATION EXCHANGE PLATFORM - A method, apparatus, and system are disclosed that provide a tiered recall notification service via an information exchange platform. A user may register with the information exchange platform and may identify one or more consignees and consignors. A governmental or administrative authority may also be registered with the information exchange platform. One or more parties may generate a recall notification request in relation to a product. The recall notification request may be distributed to one or more of the parties. Progress reports may be generated to track the status of the recall until the recall matter has terminated or closed. | 04-21-2011 |
20110093401 | RECALL EXCHANGE PLATFORM - A method, apparatus, and system are disclosed that provide a tiered recall notification service via an information exchange platform. A user may register with the information exchange platform and may identify one or more consignees and consignors. A governmental or administrative authority may also be registered with the information exchange platform. One or more parties may generate a recall notification request in relation to a product. The recall notification request may be distributed to one or more of the parties. Progress reports may be generated to track the status of the recall until the recall matter has terminated or closed. | 04-21-2011 |
20120005105 | SUPPLY CHAIN MANAGEMENT USING MOBILE DEVICES - A method for supply chain management using mobile devices with a server on an electronic data network includes receiving identifying information for a product transmitted from a mobile device via the network, the server being periodically updated with product recall data. The server queries a traceability server via the network for master data and event data related to the product using the identifying information. The server processes the recall data, master data, and event data to produce product data which is output to the mobile device. | 01-05-2012 |
20120130909 | Product Tracking and Alert System - Radio transponder encoded with serial number linked to a vehicle's VIN is installed in a vehicle prior to retail sale. When vehicle is brought in for service, the presence of vehicle at the service facility is detected, and checked against a database of recalls, recall repairs completed, state consumer protection Lemon Laws, and service history. This information is stored within a database that can be viewed via the Internet. Electronic alerts can be automatically generated indicating when vehicle is in service and which recall repairs are to be performed, and if Lemon Law limits being approached or exceeded. The system helps ensure that recall repairs are completed and the manufacturer can get involved before consumer remedies are triggered. The system allows lenders to conduct collateral floorchecks remotely and detect irregular business practices, and allows dealers to locate and manage inventory, conduct warranty repairs, and seek warranty reimbursements. | 05-24-2012 |
20120185399 | AUTOMOTIVE REPAIR WARRANTY AND RECALL TRACKING - Methods for notifying customers of vehicle recall notices are disclosed, including a passive method where vehicles brought to a service station are processed, and an active method where mailings are generated to vehicle owners. Based upon the provided vehicle identification number in a repair order or in a customer list, a manufacturer recall database is queried with a recall campaign retrieval request. Vehicle recall notices are transmitted and received in response, with some vehicles being subject to outstanding recall campaigns identified therein. One or more corrective maintenance services are associated with the vehicle recall notices. An alert notification or the mailings to the customers including the recall notification are generated. | 07-19-2012 |
20120209780 | RECALLED PRODUCT INVENTORY NOTIFICATION, REMOVAL, AND VERIFICATION SYSTEM - A recall management system allows generating, tracking, and verifying product recalls. The system provides notifications of a product recall to affected and unaffected businesses in the supply chain, as well as notification of the public and government agencies that may be affected. Verification of received notifications and the quantity of product removed from supply in response to the recall allows for closure of recall activity. Recalls may be extended over time as additional products needing to be recalled from the particular supplier of the recalled product are identified. Product returns over time are added to the total product recovered and scorecards updated in real-time as the return information is tabulated. Affected businesses and government agencies have visibility to both recall message receipt and product recovered as a part of total product recalled. | 08-16-2012 |
20120323797 | SYSTEM FOR BACK TRACING A COMPONENT USED IN MANUFACTURE - A system and method for back tracing a component used in manufacture is described. | 12-20-2012 |
20130036061 | PRODUCT RECALL INFORMATION MANAGEMENT - An approach to providing relevant product safety information. Product recall information is aggregated from Internet sources into a database of product recall information. Product identification is gathered from products in the consumer's possession. The product identification may be gathered by having a computing device communicate with the products and store the product information in a data structure such as a table in a database. The product identification for the products is compared with the product recall information, and the consumer is notified of product recall information that is associated with one or more of the products. A computer implementing the system may cause the products themselves to notify the consumer. The consumer may also be notified by text message or email. The consumer may also set a sensitivity indicator that specifies conditions to be met before the consumer receives a notification. | 02-07-2013 |
20130103594 | PROVIDING eFOLIOS - Providing an electronic itemized list of purchases made by a user, in one aspect, may include receiving data associated with the user and one or more purchases made by the user, storing the data in an itemized purchase database, enabling access to the data, and providing an itemized list of purchases based on the data in accordance with one or more query criteria. | 04-25-2013 |
20130117187 | Targeted Product Communication System - A method of tracking consumer purchases from the safety first financial instrument and method of notifying consumer about product recall advisory based on the consumer purchase history tracked by the safety first financial instrument. When consumer purchases product using safety first financial instrument, the purchased product information is added to the consumer purchase database. The consumer is notified when a product recall notice is posted for the registered products in consumer database using multitude of communication channels. | 05-09-2013 |
20130254120 | Recall Exchange Platform - A method, apparatus, and system are disclosed that provide a tiered recall notification service via an information exchange platform. A user may register with the information exchange platform and may identify one or more consignees and consignors. A governmental or administrative authority may also be registered with the information exchange platform. One or more parties may generate a recall notification request in relation to a product. The recall notification request may be distributed to one or more of the parties. Progress reports may be generated to track the status of the recall until the recall matter has terminated or closed. | 09-26-2013 |
20130268445 | REAL-TIME RECALL INVENTORY MATCHING SYSTEM - A real-time process to automatically match medical device recall information to a healthcare provider's inventory and history to alert healthcare personnel of a recall associated with a medical device. | 10-10-2013 |
20130282593 | METHOD AND SYSTEM FOR GENERATING SAFETY ALERTS - A method and system for generating alerts are provided. The system includes a data warehouse configured to receive, for a plurality of financial transactions each using a financial payment card between a merchant and a customer, unique personal account numbers associated with each financial payment card, a transaction reference identifier, and a merchant identifier. The data warehouse is further configured to retrieve historical multi-party payment card transaction information for each personal account number. The system also includes an enterprise marketing platform configured to receive customer safety alert registration information from at least one of a merchant point of sale device, a web interface, and a mobile interface, and a customer contact server configured to receive safety alert information and corresponding customer information and to contact each corresponding customer in response to a safety alert affecting the customer. | 10-24-2013 |
20140129452 | PRODUCT RECALL PLATFORM APPARATUSES, METHODS AND SYSTEMS - The PRODUCT RECALL PLATFORM APPARATUSES, METHODS AND SYSTEMS (“PR Platform”) transforms recall initiation request, product identifier and purchase processing request inputs via PR Platform components into recall notification message outputs. In some embodiments, the PR Platform receives a purchase processing request including a plurality of product identifiers and preselects product identifiers that qualify for purchase processing based on at least one purchase processing rule. The PR Platform facilitates querying of a product recall database to determine if the preselected product identifiers match recalled product identifiers in the product recall database. If at least one of the preselected product identifiers match the recalled product identifiers, the PR Platform retrieves a recall message associated with the at least one of the preselected product identifiers and notification preferences associated with the purchase processing request. The PR Platform then generates a recall notification message in accordance with the notification preferences to include the recall message associated with the at least one of the preselected product identifiers. | 05-08-2014 |
20140236844 | Systems and Methods for Product Event Management - A system for processing and managing product events is disclosed. The system may include one or memories storing instructions and one or more processors configured to execute the instructions to perform certain operations. The operations performed by the processors may include receiving a first product alert corresponding to a product event, wherein the product event is one of a recall event, a field correction event, or a repair instructions event, and receiving a second product alert. The operations may also include determining that the second product alert also corresponds to the product event, and responsive to determining that the second product alert also corresponds to the product event, generating an event data entry that represents the product event and includes the first product alert and the second product alert. | 08-21-2014 |
20150032639 | SYSTEM AND METHOD FOR PROVIDING NOTIFICATIONS ON PRODUCT RECALLS - An approach for providing notifications on product recalls. The approach includes parsing a transaction history to determine a product acquired by a user. The approach also includes determining recall information associated with the product. The approach further includes presenting a notification to the user regarding the recall information. | 01-29-2015 |
20150371199 | SYSTEM AND METHOD FOR MANAGEMENT OF RETURN ITEMS - A method for collecting returned items or information about returned items and evaluating return policy criteria with respect to collected items, and a system for the same, are disclosed. The method includes providing a station, such as a kiosk terminal, preferably at a pharmacy location. The station includes a computer and a user interface including a touch screen interface. Items, for example, pharmaceutical items to be returned are brought to the station. The user enters information at the station, such as by scanning a bar code on a container of the item, weighing the item or its contents, and entering lot number and expiration date associated with the item. A system and method for facilitating recalls is also provided. | 12-24-2015 |
20160092882 | SYSTEM, DEVICES, AND METHODS FOR PROVIDING A PRODUCT RECALL NOTICE TO A CONSUMER - Systems, devices, and methods for providing a product recall notice to a consumer are disclosed. Embodiments include receiving consumer identification information and product identification information from a mobile computing device at a computer server as well as storing and associating the product identification information in a consumer products database with the consumer identification information. Further, a request is transmitted and a response received from a third party database that includes a product recall notice. Based on the product recall notice message, a message is generated that notifies a consumer of the product recall notice. | 03-31-2016 |