Entries |
Document | Title | Date |
20110087515 | Cognitive interactive mission planning system and method - A cognitive interactive mission planning system including an adversarial planning engine configured to execute an adversarial planning model in order to develop one or more plans for one or more controlled agents based on possible actions of one or more uncontrolled agents to provide a plurality of plans which includes a best plan for the one or more controlled agents in each of the one or more possible worlds based on a scoring function. A cognitive behavior engine may be configured to execute a cognitive behavior model which predicts the likelihood the one or more controlled agents and/or the one or more uncontrolled agents will take one or more of the possible actions in a particular situation. A problem solver engine may be configured to query the adversarial planning engine and the cognitive behavior engine to develop a conditional mission plan which provides solutions to the user defined mission goals and problems. | 04-14-2011 |
20110087516 | METHODS AND SYSTEMS FOR COLLECTING AND ANALYZING ENTERPRISE ACTIVITIES - Various systems and methods are described for gathering events and analyzing the events and nodes associated with the events. Various arrangements may include receiving events from one or more applications. An event may include two nodes and an action. These events may be stored and processed to determine relations between nodes. These relations may then be processed to determine the similarity between nodes. Further, the nodes may be ranked according to the importance of the nodes as compared with each other. | 04-14-2011 |
20110125547 | METHOD FOR ESTIMATING STRESS FROM TEMPORAL WORK PATTERNS - One embodiment of the present invention provides a system for estimating a number of stress factors related to a worker. During operation, the system records a sequence of work steps of the worker for a predetermined period of time, and extracts a number of temporal patterns (T-patterns) from the sequence of work steps. Based on the extracted T-patterns, the system calculates T-pattern statistics, and applies a classification method on the calculated T-pattern statistics to produce a classification result. The system then estimates one or more of the stress factors based on the classification result. | 05-26-2011 |
20110161132 | METHOD AND SYSTEM FOR EXTRACTING PROCESS SEQUENCES - A system and method for extracting process sequences from application data is provided. The method includes extracting process sequences from one or more applications' historical data in a non-intrusive manner. Firstly, data events in application data sources are read and then mapped to business activities. While reading the data events, a correlation identifier is identified which is later used to correlate business activities to create the process instance sequences. The system and method may be used to extract process sequences of multiple processes simultaneously. Process sequences may further be used for the purpose of mining processes from legacy systems for compliance checking solutions and for identifying how individual process instances are executed. | 06-30-2011 |
20110173042 | SYSTEMS, METHODS AND APPARATUS FOR JUST-IN TIME SCHEDULING AND PLANNING - The disclosure relates generally to methods and apparatus to optimize a supply plan through a hybrid meta-heuristic approach based on genetic algorithms to optimize inventory and generate a supply plan. The apparatuses include a supply chain planner that interacts with the processes of a supply chain network. To provide a complete optimization for the type of platform being deployed in theater a heuristic algorithm is devised to decompose the supply plan problem into a production center schedule and an asset routing problem, which will be tackled one after the other. The decomposed supply plan problem is solved with different heuristic algorithms. Namely, genetic algorithms are used to optimize the supply plans based on ever changing set of operational demands from in theater and the priority of those demands to the assigned depots, while efficient constructive heuristics are used to deal with footprint and timing constraints. | 07-14-2011 |
20110184775 | Automated Routing Process - A system and method of automatically routing cases for processing is presented. The system and method may include identifying cases for processing at multiple entities and associating a transfer indication with the cases. The transfer indication then provides an indication to bypass a first set of routing instructions and instead to forward the case for processing to the multiple entities indicated in a second set of routing instructions. | 07-28-2011 |
20110202384 | Enterprise Rendering Platform - According to one non-limiting embodiment, an enterprise rendering platform for providing ERP functionality for a computing device having a web browser includes at least one ERP system storing enterprise data on at least one server. A rendering workbench provides a GUI-based editor in which executable metadata for at least one selected ERP function is presented to a setup user, and in which a view for executing the ERP function may be created with no coding. A repository stores the view and the executable metadata for the view. The gateway invokes an execution engine to execute the ERP function to retrieve ERP data and renders the view to include the retrieved ERP data. The rendered view is sent to a remote user for display in a web browser on a computing device | 08-18-2011 |
20110208559 | Automatic Management of Networked Publisher-Subscriber Relationships - Automatic management of networked publisher-subscriber relationships in an advertising server network. The method comprises steps for constructing a directed graph representation comprising at least one publisher node (e.g. an Internet property), at least one subscriber node (e.g. an Internet advertiser), at least one intermediary node (e.g. an Internet advertising agent), and at least one edge (e.g. an advertising target predicate) wherein any one of the edges is directly associated with at least one target predicate. The directed graph representation is used in conjunction with an inverted index for retrieving a valid node list comprising only nodes having at least one target predicate that matches at least one event predicate. The event predicate (as well as any target predicate) is any arbitrarily complex Boolean expression, and is used in producing a result node list comprising only nodes that concurrently match the event predicate with an advertising target predicate and are reachable. | 08-25-2011 |
20110218833 | SERVICE CLASS PRIORITIZATION WITHIN A CONTROLLABLE TRANSIT SYSTEM - An embodiment of the invention provides for multiple service classes within a controllable transit system (e.g., a PRT system), by route allocation according to service class priority. Routes are optimized for vehicles needing or entitled to the highest service level, then remaining capacity is used to optimize routes for the next lower service class. Such optimization can be extended indefinitely, through “N” service classes of service. In addition, an embodiment of the invention allows the cataloging of PRT capacity and vehicle types/roles/emissions, as well as related business models. The system provided hereunder provides a means of ensuring that various service classes of system users can be given treatment according to the service class in which they reside. Such prioritization leads to a more flexible system, with higher user satisfaction and a greater number of available business models (e.g., “pay for service class”) permissible within the transit system. | 09-08-2011 |
20110218834 | RECONCILING SERVICE CLASS-BASED ROUTING AFFECTING USER SERVICE WITHIN A CONTROLLABLE TRANSIT SYSTEM - Aspects of this invention provide gradient means for reconciling user service class prioritization. Under this approach, higher priority service classes may be maintained and used to compute routes for reaching desired destinations. However, when such treatment poses a cumulative disadvantage (e.g., an adverse impact that exceeds a predetermined “impact” threshold”) to too many users/vehicles, the routing algorithms may be adjusted to minimize overall inconvenience. As such, aspects of this invention provide a means of ensuring that various service classes of system users will not be affected negatively beyond predefined thresholds. Such reconciliation leads to a more flexible system, with higher user satisfaction permissible within the transit system. | 09-08-2011 |
20110218835 | CHANGING PRIORITY LEVELS WITHIN A CONTROLLABLE TRANSIT SYSTEM - Embodiments of the present invention provide for the changing/updating of priority levels within a controllable transit system. Specifically, vehicles and/or users thereof will be assigned a particular service level using any number of factors. Based on this service level, as well as any transit criteria specified, a route to a desired destination will be computed. Typically, the higher the service level assigned, the higher the priority that will be given to the particular vehicle/user. Under the present invention, the priority level of a vehicle/user can be changed (e.g., increased) upon request to result in an improved transit time and/or route to the desired destination. Examples of types of requests that may result in an increased priority level (but are not limited to) are: (1) payment of a fee for increased priority level; (2) trading priority levels with other vehicle/users; and (3) bidding in an auction-like environment for an improved priority level; etc. | 09-08-2011 |
20110264482 | RESOURCE MATCHING - Methods, computer-readable media, and systems are provided for resource matching. One computer-implemented method for resource matching includes logically arranging a plurality of relationships between a number of tasks and a quantity of resources for performing tasks into a multi-dimensional augmenting tree order by establishing an un-matched task from a multi-dimensional bipartite graph matching solution is established as a root node, adding additional edges and nodes beginning from the root node with an un-matched edge and alternating between matched and un-matched edges until a color-unmatched resource is a leaf node, modifying the multi-dimensional augmenting tree order by un-matching matched edges and matching un-matched edges, and determining a quantity of matched edges for the modified multi-dimensional augmenting tree order. The relationships correspond to edges of the multi-dimensional bipartite graph matching solution between nodes, representing tasks, and resources respectively. | 10-27-2011 |
20110282707 | FLEXIBLE CHAINING OF DISPARATE HUMAN WORKFLOW TASKS IN A BUSINESS PROCESS - Systems and methods are described for providing task chaining as part of modeling a business process (e.g. a BPEL process). Chained tasks maintain a reference to the previous task and during retrieval of that task, the system can append relevant information, including but not limited to task history, attachments and comments of the previous task. Task chaining can be enabled by selecting a previously completed task and marking that the current task chains the selected task. In one embodiment, tasks are chained across multiple instances of a process. Accordingly, tasks in different processes can be chained together to obtain access to the same context information and other data. | 11-17-2011 |
20110295645 | SERVICE DELIVERY MANAGEMENT FOR BROKERED SERVICE DELIVERY - A broker consumer gateway may interface with a service consumer of a computing device consuming at least one service of at least one service provider, including receiving requests for forms, providing the forms, and receiving submitted forms. A service delivery manager may deliver the at least one service. The service delivery manager may include a consumer session manager that creates at least one consumer session to execute at least a portion of the at least one service, a consumer instance manager that creates at least one instance of the at least one service, and a service coordinator configured to coordinate the delivery of the at least one service, based on a coordination model characterizing the at least one service in which the forms are associated with service states of the at least one service and in which transitions between the service states are executed based on the submitted forms. | 12-01-2011 |
20110295646 | SERVICE DELIVERY MANAGEMENT FOR BROKERED SERVICE DELIVERY OF SERVICE GROUPS - A broker consumer gateway may interface with a service consumer of a computing device consuming a service group including at least two asynchronously executing services, including receiving requests for forms, providing the forms, and receiving submitted forms. A service delivery manager may execute delivery of the service group to the service consumer. The service delivery manager may include a service coordinator that coordinates the delivery of the service group, based on a coordination model characterizing the service group in which the forms are associated with service states of the at least two services of the service group, and in which transitions between the service states are executed based on the submitted forms. The service delivery manager may include a service group manager that identifies synchronization states within the coordination model at which it is allowable for the service delivery manager to alter a group level attribute of the service group. | 12-01-2011 |
20110301996 | AUTOMATING WORKFLOW PARTICIPATION - A workflow system allows defining criteria for an automated task agent to perform tasks for a participant automatically without input from the participant at the time the task is performed. Automated tasks are performed by an automated task agent according to the participant's history in performing similar tasks in the past. Tasks completed by automated task agents are displayed to a user in a manner that distinguishes automated tasks from manual tasks. | 12-08-2011 |
20110301997 | SYSTEM AND METHOD FOR MANAGING FLEET VEHICLES OR EMPLOYEE OWNED VEHICLES - A computer based system for managing vehicles, including: a memory unit for at least one specially programmed computer, for storing a request from a first user regarding a trip including a starting point, destination, and schedule. The system includes a processor for the computer for receiving a request from a second user regarding a trip including a starting point, a destination, and a schedule. The processor calculates whether the requests are compatible by calculating whether the following are true: the starting points are within a range of each other; the destinations are within a range of each other; and the schedules are within a range of each other. If the requests are compatible, the processor is for: assigning a vehicle from a plurality of vehicles to the requests; and displaying a notification regarding the assignment of the vehicle. | 12-08-2011 |
20110301998 | MANAGING A NETWORK SYSTEM - Managing a network system includes determining metrics for a plurality of nodes in the network system, determining a plurality of zones including the plurality of nodes based on the metrics for the network system, and, for each zone of the plurality of zones, determining a computational architecture to be implemented for the zone based on the metrics for each node of the plurality of nodes in the zone. | 12-08-2011 |
20110320239 | FAULT TOLERANT SOCIAL NETWORKS FOR SERVICE ORGANIZATIONS - A social network of service provider and service recipient teams, which in turn is analyzed from a global perspective of the provider organization, that is, the representation and analysis and recommendations are internally driven by a service provider organization. Informal and formal relationships alike can be noted in the network representation. The nodes in the networks are team members from the provider and client organizations. The key decision makers in the client organizations are marked out in the graph. Each client node has an orientation which reflects whether the person has a positive orientation or negative orientation overall, globally and at a current point in time, towards the service provider organization. The client organization and the internal relationships can initially be assumed to be embodied by formal and functional relationships that are already well known and established, and yet can be adapted at later times. | 12-29-2011 |
20120022911 | CAPTURING AND PROCESSING DATA GENERATED IN AN ERP INTERIM PHASE - The disclosure provides a system and method for identifying a set of ERP tasks performed by the ERP system when it is functional and for identifying a set of Interim Business Processes (IBPs) associated with ERP tasks. The method includes creating a set of IBP data capture tools Another step is assigning an IBP data capture tool to each IBP optionally using an IBP data main coordinating tool. Another step is identifying a set of responsibility centers in the business entity. Another step is providing an access link to each responsibility center to the IBP data capture tool and sending a notice to each responsibility center to begin capturing data at a predetermined time. Another step is receiving the IBP data from the IBP data capture tools optionally using the IBP data main coordinating tool, and storing the IBP data received optionally using the IBP data main coordinating tool. | 01-26-2012 |
20120035974 | TRANSFORMING A PRIORITIZED PROJECT HIERARCHY WITH WORK PACKAGES - A software and/or hardware facility to improve the management of project schedules containing prioritized tasks. The project management facility allows a user to create one or more work packages by selecting tasks from one or more existing projects. Each work package is a collection of tasks that are to be executed out of order from the project or projects from which the tasks were selected. At the same time, the facility maintains the prioritization of the tasks in the original project or projects from which the tasks were selected. When tasks are added to a work package, the facility recalculates the work package schedule and any impacted project schedules to reflect the re-prioritization of the task. In some embodiments, the facility generates a link between each task that is contained in a work package and the project from which the task was selected. | 02-09-2012 |
20120035975 | METHOD AND APPARATUS FOR CREATING WORK PLAN - Creation of detailed work plan related to works of assembling a large scale structure, such as plant construction, is aided by enabling parallel works on plural components in a work area and avoiding spatial interference between works. A method for creating detailed work plans includes step of generating component groups by dividing plural components for large scale structure into work assignment units, step of assigning the respective component groups to one or more work teams assigned in an outline process plan, step of creating each detailed work plan by determining the execution sequences of detailed works on component-by-component basis in a corresponding work team, using work sequence restriction and a work priority rule, and step of avoiding work interference that revises the execution sequence of the detailed works such as to avoid overlapping between work spaces among the determined detailed works if spatial overlapping is present among detailed works. | 02-09-2012 |
20120078677 | UNIFIED MODEL FOR AUTHORING AND EXECUTING FLOW-BASED AND CONSTRAINT-BASED WORKFLOWS - Designing and executing a workflow having flow-based and constraint-based regions. A user selects one or more activities to be part of a constraint-based region. Each constraint-based region has a constraint associated therewith. The workflow is executed by executing the flow-based region and the constraint-based region. The flow-based region executes sequentially. The constraint is evaluated, and the constraint-based region executes responsive to the evaluated constraint. | 03-29-2012 |
20120095801 | ANALOGY BASED WORKFLOW IDENTIFICATION - A method of creating an analogous workflow is provided. A first workflow is received at a first device, the first workflow including a plurality of first modules that are connected. A second workflow is received at the first device, the second workflow including a plurality of second modules that are connected. A third workflow is received at the first device, the third workflow including a plurality of third modules that are connected. An analogy workflow is determined based on a difference between the received first workflow and the received second workflow. The determined analogy workflow is applied to the received third workflow to define a fourth workflow. A method of identifying a workflow of a plurality of workflows is provided. A query workflow includes a plurality of modules that are connected. A workflow is identified that at least partially matches the received query workflow. | 04-19-2012 |
20120116834 | HYBRID TASK BOARD AND CRITICAL PATH METHOD BASED PROJECT APPLICATION - Tasks can be visualized and tracked through automatic generation of a task board based on data from a project management application and data transferred from a task board to a project management application. Summary tasks, which represent grouping of related tasks in project management, are pivoted such that sub-tasks can be laid out in task board rows or “stories.” Progress status indicators in a task board (or columns) are derived automatically from intrinsic and traditional project management application fields like “percent complete” enabling users to take advantage of traditional project management features such as dependencies, resource leveling, etc., while presenting a simplified and intuitive task board interface to a project manager and/or a project team. | 05-10-2012 |
20120116835 | HYBRID TASK BOARD AND CRITICAL PATH METHOD BASED PROJECT MANAGEMENT APPLICATION INTERFACE - Seamless interaction between a task board and an underlying Critical Path Method (CPM) based project management application is provided, where users are enabled to move tasks on a task board user interface across columns or summary task (“story”) rows. Upon detecting a move of a task, a task board application (or its parent project management application) updates a project hierarchy of tasks reflecting the new grouping if the move is across rows such that critical path and other computations for the overall project can be updated by the project management application. If the move is across columns indicating a change of task property, relevant properties associated with the task (and/or its parent task(s)) are updated and provided to the project management application for re-computation of appropriate aspects of the project. | 05-10-2012 |
20120136692 | WORK MANAGEMENT APPARATUS, PICKING CARRIAGE, WORK PERFORMANCE COLLECTION SYSTEM, REWORK MEASUREMENT SYSTEM, WORKABILITY MANAGEMENT SYSTEM, REWORK MEASUREMENT MEASURING METHOD, WORK PERFORMANCE COLLECTION METHOD, WORKABILITY MANAGEMENT METHOD AND WORKABILITY MAMAGEMENT PROGRAM - Workability management system including operations of: storing resource identification information for identifying said resource and said work history information in association with each other in a storage medium; extracting said work history information corresponding to said resource identification information from said storage medium when a change occurs in said work history information, updating a change content and storing it into said storage medium; extracting said work history information corresponding to said resource identification information of said resource for judging workability of said resource from said storage medium, taking out total use information of said resource from said work history information, and creating a change with time of said total use information as said casual sequence information; and judging workability of said resource by said casual sequence information. | 05-31-2012 |
20120143648 | MECHANISM FOR FACILITATING DYNAMIC VISUAL WORKFLOW AND TASK GENERATION IN AN ON-DEMAND SERVICES ENVIRONMENT - In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic generating of visual workflow and corresponding tasks in an on-demand services environment. In one embodiment and by way of example, a method includes receiving a request to perform a business process at a computing system. The performing of the business process may include creating a new business process relating to workings of an organization. The method may further include interpreting content of the request, and dynamically generating a visual workflow in response to the interpretation of the content of the request. The visual workflow may be used to perform the business process. | 06-07-2012 |
20120150583 | ORDER MANAGEMENT SYSTEM WITH A DECOMPOSITION SEQUENCE - An order management system is provided. The order management system receives an order that includes one or more order lines, fulfillment topology data, and fulfillment flow data. The order management system generates one or more first order components from the order, the fulfillment topology data, and the fulfillment flow data based on a first criteria, where the first criteria is based on a first stage of a decomposition sequence, where the decomposition sequence comprises one or more stages. The order management system determines which of the one or more first order components each order line of the order is to be applied to, based on the first criteria. The order management system stores each order line of the order at each of the determined one or more first order components. | 06-14-2012 |
20120158452 | WORK ORDER ESTIMATOR - A method may include receiving an order associated with processing a media file and generating a workflow associated with fulfilling the order. The method may also include identifying a number of tasks associated with the workflow and generating an estimate associated with executing the tasks. The generating an estimate may include identifying a resource type associated with the media file and the order, and identifying at least one of capacity and time requirements associated with executing the tasks. | 06-21-2012 |
20120158453 | WORKFLOW PROCESSING SYSTEM FOR SUPPORTING MULTI-TENANT, AND METHOD THEREOF - Provided is a workflow processing system and method for supporting the multi-tenancy in a software as a service (SaaS) environment. Proposed is a method of configuring a workflow, defined based on an activity for each tenant, to share a single workflow instance in the multi-tenancy support environment. In particular, proposed is a method of editing a workflow for each tenant by a workflow editor and performing configuration for each activity that constitutes the workflow. In addition, proposed is a method of storing and managing a configured activity as metadata. In particular, proposed is a method of storing metadata for each activity when storing an activity through a workflow editor. | 06-21-2012 |
20120166246 | SERVICE-ORIENTED PROCESS CONFIGURATION SYSTEMS AND/OR METHODS - Certain example embodiments described herein relate to techniques for matching business requirements with available services in service-oriented business process systems. An n-to-m relationship between process steps and services may be established. In certain example embodiments, both future design and dynamic runtime changes become possible by elaborating on possible resolution techniques before process execution and by identifying/resolving configurational dependencies. The addition of a service-oriented process configuration layer is made possible in certain example embodiments by enhancing the way that business processes are modeled visually or notationally, and through the implementation of a metamodel. The model linking process steps and services may be extended so as to support logical operators, rules or constraints for matching process steps and services, dependencies and relationships, etc. A meta model may be provided so as to provide support for evaluating or analyzing matches, sometimes automatically, at either or both of runtime and design time. | 06-28-2012 |
20120173299 | SYSTEMS AND METHODS FOR USE IN CORRECTING A PREDICTED FAILURE IN A PRODUCTION PROCESS - A method for use in operating a production process. A plurality of correction scenarios is determined for a predicted production asset failure. A total cost for each correction scenario of the plurality of correction scenarios is estimated by the computing device based at least in part on a cost of repair and a cost of downtime associated with the correction scenario. One of the correction scenarios is selected based at least in part on the total cost of the correction scenario. | 07-05-2012 |
20120185293 | WORKFLOW MANAGEMENT SYSTEM AND METHOD FOR IMPLEMENTING WORKFLOW DEFINITION TOOL - The present invention provides a workflow management system and a method for implementing a workflow definition tool. The workflow management system comprises a computer, and a workflow definition tool and a workflow engine in the computer, wherein: the workflow definition tool directly represents a process as process definition codes which are computer executable, and the workflow engine directly calls the process definition codes. When the workflow changes, the system of the present invention will only need to correspondingly modify the workflow definition tool instead of modifying the codes of the workflow engine, thus the development, maintenance and use of the workflow management system are facilitated. | 07-19-2012 |
20120209653 | GAS PIPELINE NETWORK CONFIGURATION SYSTEM - Aspects of the invention provide for a pipeline network configuration system. In one embodiment, a system is disclosed having: at least one computing device adapted to configure a pipeline network by performing actions including: obtaining fault data about components in the pipeline network, the fault data including: fault history data, fault ticket data, and historical disaster data; determining a replacement priority for at least two of the components in the pipeline network based upon the fault data; and generating a set of replacement work instructions, along with a geographical information system (GIS) visualization, for the at least two components based upon the replacement priority. | 08-16-2012 |
20120215581 | Ad-Hoc and Priority-Based Business Process Execution - A system and method of executing ad-hoc extensions of a business process instance is disclosed. One or more anchors are provided in a business process definition, where each anchor includes a link to at least one ad-hoc process fragment. User input signals are received to activate or deactivate selected ones of the one or more anchors. One or more ad-hoc process fragments associated with a respective activated or deactivated anchor are respectively inserted into or removed from the business process definition based on the user input signals. | 08-23-2012 |
20120221372 | SYSTEM AND METHOD FOR AN INTEGRATED WORKFLOW PROCESS, SOCIAL, CONTACT AND WEB MARKETING SOLUTION - This invention relates to data processing for financial, business practice, management or cost/price determination applications where there is a computerized arrangement for the management of interaction between individuals or entities that are connected by social networking and specifically to a system and method for an integrated workflow process, social, contact and web management solution. | 08-30-2012 |
20120239454 | SYSTEM AND METHODS FOR MANAGING DYNAMIC TEAMS - A system and methods for managing dynamic teams and workflows is disclosed. In one embodiment, the system and methods include processes for dynamically creating and modifying a team-based workflow. In one instance, the system and methods may include processes for defining a plurality of generic roles, assigning participants to the team, defining focus items, associating the focus items with the plurality of generic roles, and assigning each of the participants at least one of the plurality of generic roles. Additionally, the system and methods may include processes that manage workflows by providing interactive prompts that provide information to direct participants to perform certain actions and providing mechanisms to communicate responses to the interactive responses to other participants based on their assigned generic roles. | 09-20-2012 |
20120278124 | METHODS AND SYSTEMS FOR OBTAINING AND PROCESSING INFORMATION FOR INTERRELATED PROCESSES - A method creates and employs a process tier structure to determine changes to a process made up of interrelated processes. All stakeholders of the process are determined, each stakeholder having a set of associated characteristics and a set of associated processes. A process tier is then determined for each stakeholder based upon the set of associated characteristics and the set of associated processes of each stakeholder. A process tier structure is created based upon the determined tiers. The process tier structure provides information regarding interactions between the process stakeholders and the process tiers, as well as information regarding the interrelationships among the set of associated processes of the process stakeholders. The process tier structure may then be used to model the process, evaluate process modification requirements, implement determined modifications efficiently, and produce documentation or analysis of the process. | 11-01-2012 |
20120296689 | Computer Implemented Method and System for Analyzing Business Processes - A system and method for monitoring and managing multiple building systems with a single interface as well as customize and revise settings and automated responses for multiple building systems using input and transactions from different building systems and enterprise applications. A drop-in command and interface software module allows a user to integrate control, command and response functions between previously installed and un-integrated building systems and to configure the activation or deactivation of one system function based on the data, alarm, event, or transaction from one or more other systems. The invention takes the data and control functions from any and every control system and allows a user to build his own intelligent building, and to edit the control processes on their own at any time. Responses of building systems are process driven, rather than rules based, and the response process is fully editable by the end user. | 11-22-2012 |
20120296690 | RUNDOWN BLENDING OPTIMIZATION APPARATUS AND METHOD - A computer modeling apparatus and method optimize refinery operations. Included are an input module enabling user specification of inventory information including at least one rundown component, and user specification of refinery product commitments, and a processor routine executable by a computer and coupled to the input module. The processor routine, in response to the user specification, sequences refinery operations into a schedule that matches refinery commitments with inventory and unit rundown operations, wherein the refinery operations include refinery operations events, and provides on output a display of the schedule in a manner enabling optimized refinery operations. | 11-22-2012 |
20120310698 | Method and Apparatus for Review and Analysis of Project Schedules - A timeline schedule analysis study is modeled for automatically generating business intelligence information regarding the timeline schedule. A software application program is provided that has equations and business rules that together define a process, a timeline, and deliverables associated with the timeline schedule analysis. The program is populated with timeline schedules prepared using other software. | 12-06-2012 |
20120310699 | APPROACH AND TOOL BLENDING AD-HOC AND FORMAL WORKFLOW MODELS IN SUPPORT OF DIFFERENT STAKEHOLDER NEEDS - A flexible project management workflow uses a flexible process model that supports structured, unstructured and semi-structured workflow execution. The model combines formal models with data triggers and spontaneously triggered action items that may be added ad hoc by approvers or actors involved in the workflow. The model makes use of Web-based implementation, automatic tracking of data evolution and e-mail notifications as usability components. | 12-06-2012 |
20130006695 | AUTOMATED SETUP OF PRESENTATION EVENT AGENDA AND LOGISTICS - An artifact repository can be queried for a set of different pre-existing presentation artifacts based on requirements and constraints of a presentation event to produce a query result. The query result can comprise a set of presentation artifacts suitable for satisfying at least a portion of the requirements and constraints. The querying can match the artifact specific metadata against the requirements and constraints to produce the query result. An agenda comprising a set of different agenda items can be automatically constructed utilizing the query result. Each of the different agenda items can occupy a time slot of the presentation event. Creation of agenda items can be a non-manual effort automatically determined by a computing device in a data driven manner given the requirements, the constraints, and the pre-existing presentation artifacts of the artifact repository. Resources for the different agenda items can be automatically booked. | 01-03-2013 |
20130006696 | SYSTEM AND METHOD FOR AN EXTENSIBLE WORKFLOW MANAGEMENT - A workflow management system provides a GUI Configurability tool that allows an end user to configure the system's workflow screens, workflow logic and data fields without the need to rewrite any programs. The system allows each workflow screen to represent and assist each individual task within a business process that may be defined and illustrated by a flowchart. The workflow screens work in conjunction with workflow logic to create an accurate one-to-one mapping of the individual tasks and decision logic within a business process flowchart. The system provides published interfaces that allow the use of third party hardware and software within workflows. The system also provides published interfaces to integrate extensible code that perform custom functions within the system. | 01-03-2013 |
20130018693 | Dynamically Allocating Business WorkflowsAANM Dubbels; Joel C.AACI EyotaAAST MNAACO USAAGP Dubbels; Joel C. Eyota MN USAANM Stevens; Richard J.AACI RochesterAAST MNAACO USAAGP Stevens; Richard J. Rochester MN US - Dynamically allocating business workflows, each workflow comprising a reusable component of a business transaction, including: receiving, by a workflow orchestrator, a request for a business transaction; determining, by the workflow orchestrator, a desired result for the business transaction in dependence upon the request; selecting, by the workflow orchestrator, one or more workflows from a set of available workflows in dependence upon the request and the desired result; determining an execution order for the one or more workflows; and executing, by the workflow orchestrator, the one or more selected workflows in the execution order. | 01-17-2013 |
20130030859 | METHODS AND SYSTEMS FOR DEPLOYING A SERVICE WORKFLOW IN A HYBRID CLOUD ENVIRONMENT - A service workflow including ordered services is received, and a heuristic utility value is calculated for each service. A best node having a smallest heuristic utility value for a service is selected, and a best node identifier is placed in a node list. If the best node includes a parallel sub-workflow, potential next nodes are identified by generating potential next nodes from a data center that can perform a service associated with the best node with a minimum run-time value. Otherwise, potential next nodes are generated based on a data center associated with the service. A heuristic utility value is determined for each potential next node, and a new best node is selected based on the heuristic utility values. The identifying, determining, and selecting operations are repeated until the best node contains only the last ordered service. Data centers for each ordered service are identified based on the best node. | 01-31-2013 |
20130035976 | PROCESS MINING FOR ANOMALOUS CASES - A method for process mining comprises accessing a base model for a process, generating a set of rules characterizing relations between tasks in an event log, specifying tasks that together fail to complete an instance of the process, and applying an abductive reasoning process using the set of rules and the specified tasks to identify one or more ways of completing the process instance. The method can output ways of completing the process instance that are not consistent with any single trace within the event log corresponding to a completed process instance. The method can be used for operation support, monitoring and guiding operation support, or assisting in sorting of events by case. | 02-07-2013 |
20130054299 | USER INTERFACE FOR DYNAMIC WORKFLOW STATE MANAGEMENT - A method, system, and computer program product for user interface for dynamic workflow state management are provided in the illustrative embodiments. A set of steps of a workflow is presented as a set of tabs in a graphical user interface (UI). Each tab includes a visual indicator indicating a status of a corresponding step associated with that tab. Tor a step in the set of steps, a visual indicator in a tab is used to depict a status of the step in the workflow, the visual indicator visually changing with a change in the status of the step. A status update is received for the step. A determination is made whether the status update also includes a status update for a related step in the workflow, A visual indicator corresponding to the related step is changed in accordance with the status update for the related step. | 02-28-2013 |
20130066671 | CAMPAIGN MANAGEMENT OF DIRECT MAIL - A machine-implemented method receives job specifications for a plurality of direct mail printing jobs from a user and automatically groups the multiple direct mail printing jobs into at least one campaign, using a computerized or processor-based machine. The machine automatically creates a plurality of workflows related to direct mail printing jobs within a campaign and transmits requests for bids on these job activities to entities (e.g., supply vendors) to allow the entities to bid on performing the job activities. The machine automatically selects winning bids on an individual job activity-by job activity basis from the bids received from the entities and combines the bids to provide cost and completion estimates for each of the workflows. The machine automatically combines estimates for the workflows to produce an overall estimate for the campaign. The overall estimate for the campaign is output to the user for review and approval. | 03-14-2013 |
20130085799 | METHOD AND APPARATUS FOR IMPROVING BUSINESS PROCESS MANAGEMENT SYSTEMS - A business process management system comprises a core process model and a highly configurable extension component. The extension component includes extension process elements and functionality that are configured to operate in connection with a subset of core process elements so as to execute a particular business process management function on the subset. The extension process elements and functionality are entirely separate from and are not a part of the process flow containing the subset of core process elements such that the business process management function does not affect or influence the core process flow. Examples of business process management functions configurable for such purposes include service level agreements, business process monitoring and KPI collection, policy compliance and trend prediction. | 04-04-2013 |
20130090975 | Method for Managing a Cellulosic Biomass Harvest - A method for managing a cellulosic biomass harvest comprises providing one or more harvest locations, receiving at a processor a set of harvest location data associated with the one or more harvest locations, generating at a processor one or more work orders for harvesting cellulosic biomass from the one or more harvest locations based on the set of harvest location data, and storing in a database a cellulosic biomass harvest data set associated with the one or more harvest locations. | 04-11-2013 |
20130096977 | CALL FORWARD SYSTEM - An automated checkout call-forward (ECF) system comprises a queuing area for channelling customers, which leads to one or more checkouts. Each checkout comprises a service area and each checkout can be in either an available condition to accept a new customer, or in an unavailable condition. An indicator is capable of directing a customer to an available checkout. A sensor system is capable of detecting and providing output parameters indicative of the presence of one or more customers in the queuing area and the presence of one or more customers in the service area of each checkout. The automated ECF system is configured to identify any available checkouts based on interpreting the sensor output parameters and to instruct the indicator based on the identified available checkouts. | 04-18-2013 |
20130110576 | SYSTEM AND METHOD FOR CHECKING THE CONFORMANCE OF THE BEHAVIOR OF A PROCESS | 05-02-2013 |
20130117063 | Arranging Functional Elements Into A Workflow - Visual representations of gadgets, each of which is configured to perform a different function, are displayed by an electronic device. The gadgets are arranged in a sequence to build a workflow. The gadgets are executed in the sequence to execute the workflow on a project. | 05-09-2013 |
20130124253 | INDUSTRY-SPECIFIC WORKFLOWS IN A MANUFACTURING EXECUTION SYSTEM - A Manufacturing Execution System (MES) is provided that leverages industry-specific workflows to process business requests. The MES system can maintain activity sets representing industry-specific workflows that can be selected and executed in order to satisfy business-driven goals. The activity sets can comprise both business-level and control-level operations, and can be configured using an intuitive graphical interface that mitigates the need for low-level programming by the end user. Comprehensive functional blocks having combined control, visualization, and reporting configurations can be used to graphically construct workflows that are used by the MES system to coordinate multiple aspects of an enterprise. | 05-16-2013 |
20130124254 | WORKFLOW AUTOMATION SYSTEM AND METHOD - The workflow automation system is a secure, online web-based system that automates any office workflow in a minimal amount of time by providing appropriate customizations and ASP.net forms, the customizations including name of the system, task-names, role names, names of actions on each task, order of tasks, etc. After the customizations, the workflow automation system is executable to provide each role a secure login with a central HR repository; an application that the role is responsible for; active task(s) in the application, etc. The desired web forms can be made in ASP.net using provided templates for forms, and controls to define what to do when by whom. The workflow automation system includes automatic sending of e-mail reminders to complete tasks after certain administrator-defined intervals, application tracking, parallel and sequential task processing, easy concealment of certain role names from others, and an easy method to provide Instructions on each web page. | 05-16-2013 |
20130138470 | SYSTEM AND METHOD FOR SUPPLY CHAIN OPTIMIZATION - Method and systems for supply chain optimization include identifying at least one existing system limitation associated with a high technology organization, identifying a supply chain optimization scheme enabled by an enterprise resource planning implementation for the high technology organization on the basis of the one or more system limitations, comparing one or more process flows and requirements associated with the supply chain of the high technology organization with a plurality of pre-developed process flows and requirements, deploying a pre-developed enterprise resource planning system configuration kit for the enterprise resource planning implementation; and providing a key performance indicator framework based on best practices and benchmarks relevant to the high technology organization, wherein the key performance indicator framework comprises one or more performance metrics by which the time and cost efficiency of a supply chain is measured. | 05-30-2013 |
20130138471 | PLANNING AND SCHEDULING TOOL ASSISTANT - Schedulers, Planners, and Maintenance Supervisors in an Industrial facility can use the user interface of the present invention to extremely quickly move work order schedules, status planning, and manage resources. Additionally, key performance indicators or metrics on performance on how well the organization is doing is also cumbersome if not impossible in the current practice in these industrial organizations. The variables of this management include worker, crew, Work Order, Dates, Planning Status, planner, dates, etc. (see tech manual and summary sheets). The invention operates by interfacing with the CMMS database in a thoroughly interactive process. The local program constructs a parallel database and reads and feedbacks to the CMMS database frequently to stay current and accurate. | 05-30-2013 |
20130138472 | MAINTENANCE MANAGEMENT SYSTEM, AND MAINTENANCE MANAGEMENT METHOD - A maintenance management system creating inspection plans for an inspection region wherein, a required cost for an inspection of an inspection object included within each management region from among the combinations of deadlines for the inspection of the inspection object included within each management region, and a required cost for inspection of an inspection object including an inspection object which exceeds the deadline for inspection in combinations of the deadlines of each inspection from among the objects for inspection that are included in an inspection cost for the inspection region is compared and one combination from the combinations of deadlines for inspection is output on the basis of the comparison result. | 05-30-2013 |
20130144678 | System and Method for Evolving Processes In Workflow Automation - Gradually automation of a workflow by a configuration change management system is provided by a first workflow template having a relatively low level of automation and complexity in which at least a plurality of tasks require manual input, manual response, or manual approval, operating the first workflow by a workflow automation system engine, monitoring a measurement of the maturity level of the process during the operation the first workflow, and responsive to detecting the maturity level meeting pre-determined benchmark, automatically selecting, engaging, and operating a second workflow template which increases automation by automating one or more subprocesses, adding one or more subprocesses, or eliminating one or more subprocesses. | 06-06-2013 |
20130185114 | QUALITY IMPROVEMENT SYSTEM WITH EFFICIENT USE OF RESOURCES - A method refines performance of a product that includes a plurality of interacting systems. A plurality of system-based FMEAs are developed for the interacting systems, each having system-specific failure modes and corresponding actions for respective ones of the system-specific failure modes. Product feedback from recipients of the product is collected, wherein the product feedback is indicative of product performance shortcomings. A plurality of experts for the respective interacting systems review the product feedback to identify particular system-specific failure modes contained in the plurality of system-based FMEAs that have an influence on the product performance shortcomings. The particular system-specific failure modes identified by the experts are prioritized based on a potential to improve the product performance shortcomings. The corrective actions are pursued for the particular system-specific failure modes according to the prioritization. | 07-18-2013 |
20130191176 | METHOD AND DEVICE FOR CO-ORDINATING TWO CONSECUTIVE PRODUCTION STEPS OF A PRODUCTION PROCESS - A method and apparatus are disclosed for coordinating two consecutive production steps of a production process including: a) devising a production schedule of a first manufacturing stage according to a first optimization target based on one or more first optimization parameters, in order to obtain a first optimization result; b) devising a production schedule of a second manufacturing stage according to a second optimization target based on one or more second optimization parameters, in order to obtain a second optimization result; c) assessing the optimization results with regard to an overall optimization target; d) modifying the first and second optimization parameters; and e) repeating the process of devising the production schedules of the first and second manufacturing stages according to the respective optimization target based on the modified first and/or second optimization parameters. | 07-25-2013 |
20130204656 | Method and Application for Batch-Based Queue Management System - A queue management method and system that is designed to decrease queue times and to more efficiently allocate the queue-resource among queue-members, particularly in cases where multiple independent queue-members can effectively share resources that each member would otherwise consume independently. Users may be batched according to some complementary consumption-characteristic and a segmented queue may be utilized that contains a batched-queue that includes the batches of users and users that have not been assigned to a batch. Priority may be awarded to those in the batched-queues, which may decrease queue times and more efficiently allocate the queue-resource. The system for facilitating batched queue management may contain a series of terminals that acquire user characteristics, a server that batches users according to their characteristics and maintains a queue consisting of batched and non-batched queue-members, and terminals for broadcasting queue information to the users. | 08-08-2013 |
20130218630 | METHOD AND SYSTEM FOR ANALYZING AND OPTIMIZING DISTRIBUTION OF WORK FROM A PLURALITY OF QUEUES - A method and system for analyzing and optimizing the distribution of work from a plurality of queues includes storing historical data in a database. The historical data may include sets of different types of data items, each of the data items having an associated monetary value. The method further includes assigning a relative score to each of the data items within the sets and calculating a cumulative monetary value for each relative score, the cumulative monetary value being the summation of the monetary values for all items having relative scores up to and including the relative score. The method further includes determining the maximum cumulative monetary value calculated and its corresponding relative score. In one embodiment, the corresponding relative score is then used to determine which items to work in a set of queues that has not yet been worked. | 08-22-2013 |
20130226651 | Order Processing for Remotely Ordered Goods - A method for fulfilling a plurality of orders for goods at a provider location comprises obtaining an arrival sequence estimate for each of a plurality of users indicating the sequence in which the users are expected to arrive, and organizing completed orders according to the arrival sequence estimate. The arrival sequence estimate may be obtained by ordering users according to their respective radial distances from a target, and may also be used to schedule processing of the orders. Alternatively, arrival estimates for when each of the users is expected to arrive may be used to schedule processing of the orders. A dynamic arrival estimate may be obtained based on an expected travel path toward the destination during a first trip portion comprising travel within a constrained travel path network, and based on radial distance from the destination during a second trip portion subsequent to the first trip portion. | 08-29-2013 |
20130253976 | SYSTEM AND METHOD FOR PROCESSING ELECTRONIC MAILS IN A HIGH VOLUME SHARED SERVICES ENVIRONMENT FOR INITIATING AND PROCESSING TRANSACTIONS - A system and method for processing electronic mails (emails) in a high volume shared services environment for initiating and processing transactions are disclosed. In one embodiment, business data is extracted by parsing data in a received email. Further, associated one or more business processes are determined based on the extracted business data. Furthermore, associated one or more business process transactions are initiated based on the determined one or more business processes. In addition, the one or more business process transactions are routed to the associated one or more business process transaction queues. Moreover, the routed one or more business process transactions are executed. | 09-26-2013 |
20130253977 | AUTOMATION OF DATA STORAGE ACTIVITIES - A system allows user to design data storage system workflows by selecting on a user interface various data objects associated with data storage system related activities. The activities include computer-executable instructions and can be predefined or determined by the user. Once the workflow is created, the workflow is deployed to one or more workflow engines that can execute the various data storage activities related to the workflow. Prior to executing a data storage activity, the system can determine which workflow engine to use based on an allocation scheme. | 09-26-2013 |
20130268312 | Digital Asset Management Protocol - A method, a device, and a non-transitory storage medium provide for receiving a user selection of an asset to be processed by an asset processing system; receiving a user selection of a type of asset processing order to be generated; identifying types of data to be obtained to generate an asset processing order, in response to receiving the type of asset processing order to be generated; obtaining order data that includes a work flow identifier; obtaining asset data that includes an asset identifier and asset characteristic data; obtaining at least one of ingest data, transform data, or distribution data; generating an asset processing order based on the obtained order data, the obtained asset data, and the at least one of the obtained ingest data, the obtained transform data, or the obtained distribution data; and transmitting the asset processing order and the asset to the asset processing system. | 10-10-2013 |
20130282424 | CONFIGURABLE PROCESS MANAGEMENT SYSTEM - The present subject matter relates to a configurable process management system. In one embodiment, the configurable process management system comprises a configuration module configured to model one or more process workflows based at least on process requirements. Each of the process workflows comprises a plurality of process activities. Further, the configuration module is configured to create at least one custom application for one of a plurality of process activities, based on application inputs obtained from a user. The custom application, thus, created is associated with a selected process workflow amongst the one or more process workflows. | 10-24-2013 |
20130290064 | Managing A Workflow For An Oilfield Operation - Various implementations described herein are directed to a method for managing a workflow for an oilfield operation. The method may include receiving a request to perform the task workflow. The method may also include loading an adapted task workflow based on historical information. The method may further include receiving an input pertaining to one or more tasks of the adapted task workflow. In addition, the method may include determining whether the one or more tasks have been completed based on the received input. | 10-31-2013 |
20130297368 | UPDATING CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS THROUGH SALES PLAYBOOK ACTIVITIES - As plays, stages and other playbook elements are processed or completed in the sales playbook, fields of the customer relationship management system are updated by the playbook system according to predefined update rules. Thus, updating of the customer relationship management system is no longer done separately and manually from activities driven by the sales playbook, and the consistency of data in the two systems is improved. In turn, because the sales playbook is driven by data in the customer relationship management system, activity in the sales playbook can dynamically drive further actions in the sales playbook. | 11-07-2013 |
20130297369 | Methodology and Preferred Software that, together, Reduce the Effort required to Write and Maintain Operating Procedures for Manufacturing Plants and Oil and Gas Facilities - A method for generating and maintaining procedures for plant operation the method comprising:
| 11-07-2013 |
20130297370 | SIMULATION-BASED RISK ANALYSIS FOR FINITE CAPACITY SCHEDULING - Scheduling software that provides both a deterministic schedule, such as shown in a Gantt chart or a work-to list (the role of traditional FCS software), along with additional information that can be used to judge the risk of the schedule when taking into account both the variations in task times, as well as the unplanned events. One embodiment of the present invention is a simulation model of a facility that incorporates the variations in task times and randomly generated events to provide stochastic estimates of risk measures. Another embodiment of the present invention may be the same model that is used to generate the deterministic schedule, however when generating the schedule the random variations and events are turned off, thereby generating a deterministic schedule. The same model can then be reused with the variations and random events turned on to generate risk measures for the associated deterministic schedule. | 11-07-2013 |
20130317878 | Systems, Methods, and Apparatuses for Creating, Linking and Discovering Navigation Maps for Analyzing Data - An aspect of the present invention includes a system for creating navigation maps comprising a host module, said host module being adapted to receive data point markers about at least one data point of interest to a user and including a data input link for receiving information about said at least one data point of interest, a first logic processing module programmed to associate at least one data point of interest with at least one report, wherein said logic processing module uses predefined criteria to tag the at least one data point of interest as relevant to the at least one report; and a database module, said database module being adapted to store and obtain the at least one data point of interest, data point markers, and the at least one report. Another aspect of the present invention includes a method for navigating through business reports, comprising adapting a host module to receive data point markers about at least one data point of interest to a user, providing a data input link for receiving information about the at least one data point of interest, associating at least one data point of interest with at least one report, by adapting a logic processing module using predefined criteria to tag the at least one data point of interest as relevant to the at least one report, and accessing a database module to store and obtain the at least one data point of interest, at least one data point marker, and the at least one report. | 11-28-2013 |
20130332224 | Service Level Agreement Work Prioritization System - A service task request ordering or prioritization system which has the intelligence to check all incidents on accounts supported by the Delivery Team in the current month, check the customer Service Level Agreement (“SLA”), check monthly ticket number average and calculate for a customer (or all customers) a priority level. The priority level assigned to a customer may be relative to other customers, or it may be an absolute indication of priority without regard to other customers. With this information, when a new ticket is opened, if this ticket is crucial to maintain the SLA according to the contract, the ordering will be based upon the priority level. For example, a light and/or sound alarm may turn on to indicate to the Delivery Team that a new ticket requires urgent attention based on its calculated priority level. This automation of priority level determination and/or the indications of priority level provided to the Delivery Team will drive them to fix the crucial tickets more quickly to avoid or minimize violations of the SLAs of the various customers. There is an accessible database which has information about tickets, and numbers of tickets in past periods. The system uses this ticket number information from past periods to determine risk attributes and/or prioritization levels. | 12-12-2013 |
20130346140 | HIGH-LOAD BUSINESS PROCESS SCALABILITY - The present disclosure involves systems, software, and computer implemented methods for providing high-load business process scalability in cloud-based infrastructures. One process includes operations for receiving a message at a first computer node executing a first business process instance. A second business process instance associated with the message is identified. The message is sent to a messaging queue for retrieval by the second business process instance if the second business process instance is not located at the first computer node. | 12-26-2013 |
20130346141 | WORKFLOW MODELING WITH WORKETS AND TRANSITIONS - A computer is used to generate an approximation of a workflow in terms of worklets and transitions. Each worklet represents a phase of work in the workflow. Each transition indicates conditions for completion of a worklet. Each worklet includes at least one assistlet having executable code that will be executed for approximating of its work phase. | 12-26-2013 |
20140006091 | USING A FORCE-BASED PARADIGM FOR MANAGING OPERATIONAL FULFILLMENT | 01-02-2014 |
20140006092 | MANAGEMENT APPARATUS AND MANAGEMENT METHOD | 01-02-2014 |
20140019190 | Process Advisor - In one aspect, there is provided a method. The method may include accessing a process model defining a business process including a plurality of steps including at least one activity and at least one object; accessing a process monitor to obtain a state of the business process including the plurality of steps including the at least one activity and the at least one object; generating a first view including the plurality of steps including the at least one activity and the at least one object and further including the state of the business process; and generating, based on the state, a second view to guide execution of the business process. Related systems, methods, and articles of manufacture are also disclosed. | 01-16-2014 |
20140019191 | WORK MANAGEMENT SYSTEMS AND METHODS - Work management systems and method are described, specifically providing examples of hotel work management systems and methods. An apparatus may include a work management system that tracks tasks to be done. Each task may be assigned to a user, which the user may access a task list view a remote device. The work management system may be updated in real-time when a task is finished, a task is added, or a task is removed. The work management system may then update the user task list in real-time to allow a user device to see updated tasks on the remote device. Further, the system can track maintenance issues with photographic record(s). | 01-16-2014 |
20140025424 | MECHANISM FOR FACILITATING DYNAMIC SOCIAL MEDIA-BASED MANAGEMENT OF ASSETS IN AN ON-DEMAND SERVICES ENVIRONMENT - In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic management of assets in an on-demand services environment. In one embodiment and by way of example, a method includes receiving, in real-time, a request for performance of one or more tasks relating to management of assets. The management of assets may include management of data relating to the assets, where the assets may include hardware assets or software assets, wherein the request is received at a first computing system. The method may further include performing, in real-time, the one or more tasks. The one or more tasks may include dynamically customizing, according to the request, data relating to the assets. | 01-23-2014 |
20140039968 | INTEGRATION OF MODELED COLLABORATION STREAM IN BUSINESS PROCESS FLOW - In accordance with aspects of the disclosure, a system and methods are provided for managing a business process flow based on business process constraints for structured business activities and collaborative process demands for unstructured business activities while maintaining a collaboration stream between the structured and unstructured business activities. The systems and methods may include integrating a collaboration business process integration model with a collaboration metadata model by aligning the business process constraints for the structured business activities with the collaborative process demands for the unstructured business activities. Further, the systems and methods may include scheduling a sequence of structured business activities based on the business process constraints for the structured business activities and the collaborative process demands for the unstructured business activities while maintaining the collaboration stream between the structured and unstructured business activities. | 02-06-2014 |
20140046720 | AUTOMATED SYSTEM AND METHOD FOR KNOWLEDGE TRANSFER, AGENT SUPPORT AND PERFORMANCE TRACKING DURING A LIFE CYCLE OF BUSINESS PROCESSES IN AN OUTSOURCING ENVIRONMENT - An automated system and method for knowledge transfer, agent support and performance tracking during life cycle of a business process in an outsourcing environment are disclosed. In one embodiment, knowledge information associated with the business process is captured. Further, standard operating procedures (SOPs) are created based on the captured knowledge information. Furthermore, a simulated business process is created based on the captured knowledge information upon reviewing the SOPs. In addition, agents are allowed to use the simulated business process and actual performance of the simulated business process is tracked. | 02-13-2014 |
20140058786 | SYSTEMS AND METHODS TO ENHANCE OPERATIONAL PLANNING - Operational planning may be beneficial in a wide variety of areas. For example, naval commanders, hospital administrators, educators, and cargo transporters may benefit from enhanced operational planning. A method can include presenting a list of events in a chronological order. The method can also include linking each of the events to at least one chronological neighbor event, said linking done with respect to a non-chronological parameter of said at least one chronological neighbor event. The method can further include, responsive to a user selection, changing the chronological order of the list of events. The method can additionally include relinking events having at least one changed neighbor event upon changing the chronological order. | 02-27-2014 |
20140058787 | Plan Choosing in Digital Commercial Print Workflows - A method for online planning of a workflow for a job of processing an article in a plant in which other articles are currently being processed, may include, for each stage of the processing, assigning a machine cost value to each machine of the plant that is capable of executing that stage, the machine cost value being an exponential function of a current congestion of that machine. The method may also include constructing a plurality of workflow routes, each workflow route including a series of selected machines such that each selected machine of the series is capable of executing a different stage of the processing,. The method of may further include calculating for each workflow route of the plurality of workflow routes a route cost function that is based on the machine cost functions of the selected machines of that workflow route. The method may also include selecting a workflow route from the plurality of workflow routes based on the calculated route cost functions and processing the article along the selected workflow route. | 02-27-2014 |
20140058788 | EXECUTING A BUSINESS PROCESS BY A STANDARD BUSINESS PROCESS ENGINE - Executing a business process can include providing a context data object including a payload data structure for storing a payload data and automatically splitting an annotated context data object into one or more utility data objects. Responsive to creating a second utility data object, a pre-processing task can be injected into the business process, the pre-processing task using a copy of a first mapping to read data from the predefined data structure instance and to store the read data as payload data in the payload data structure of the first utility data object. Responsive to creating a third utility object, a post-processing task can be injected into the business process. The post-processing task can use a copy of the second mapping to write the payload data of the first utility data object to elements of a predefined data structure instance. | 02-27-2014 |
20140074544 | Recovery Mechanism in a Cloud Infrastructure - A recovery workflow related to processing the cancellation of a subscription order is determined. A request for cancelling processing of the subscription order is received. A provisioning task related to the service, a stage related to the provisioning task and a state of execution related to the provisioning task is identified. A recovery workflow is executed based on the provisioning task related to the service, the stage related to the provisioning task and the state of execution related to the provisioning task | 03-13-2014 |
20140081698 | Service Process Integration Systems and Methods - In some embodiments, multiple heterogeneous information technology service management (ITSM) applications of different IT service partners (customers and service providers) are integrated via a service process integration grid employing a set of standard workflows and associated standard transaction types and data structures. Once a service partner's workflows and data structures have been mapped to the standard grid workflows and data structures, integration with a first and new service partners is relatively fast and convenient. Analysis of real-life ITSM applications led to the development of particular standardized workflows classified according to whether they are initiated by service provider or customer, and according to whether they do or do not include ownership-transfer transactions allowing a service partner (customer or provider) to transfer ownership of the service process to its counterpart for further action by the counterpart. | 03-20-2014 |
20140089033 | METHODS AND SYSTEMS FOR PROVIDING OFFERS IN A CONTENT WORKFLOW - Methods and systems for providing a content workflow for media assets (e.g., video, audio and the like) include the ability to offer such content for sale to consumers. The invention can be implemented in a client/server environment where such media assets can be ingested and processed electronically prior to the offers for sale. According to an exemplary embodiment, a method for operating a system includes: receiving, via the system, a metadata file for at least one of audio and video content represented by a title; and generating, via the system and in response to the metadata file, one or more software elements representing an offer to sell the content. | 03-27-2014 |
20140089034 | PORTABLE TERMINAL MANAGEMENT SERVER AND PORTABLE TERMINAL MANAGEMENT PROGRAM - In a business system providing information relating to a form for a portable communication terminal, the security is further improved, and the processing load required for updating data or searching for data in an ERP system is reduced. A portable terminal managing server operated by ERP includes a process flow DB storing process flow data that is various kinds of data relating to a process flow including a plurality of business processes and is a data including status data, common data, and process specific data and provides the process flow data stored in the process flow DB for a portable terminal in accordance with a reading request for the process flow data from the portable terminal that is in a login state. | 03-27-2014 |
20140089035 | Mining Operation Control and Review - The described system may operate in a variety of environments, but may be useful in a mining environment. The system may control virtually every aspect of the location, such as determining where trucks may be, where diggers may dig, etc. and what incidents and hazards may be present. In addition, the health of the devices in the location may also be monitored and the proper personnel may be informed if a device has an issue. | 03-27-2014 |
20140100909 | SYSTEM AND METHOD FOR TESTING AND VALIDATION - A computer-implemented method comprises receiving an initial workflow, wherein the initial workflow corresponds to a validation test and comprises one or more steps, and wherein the result of at least one step depends on one or more essential entities, receiving input identifying one or more objects in a predetermined technology implementation which correspond to the one or more essential entities, and linking the one or more essential entities to the one or more corresponding objects in the predetermined technology implementation to create a customized workflow, such that when the steps in the workflow which depend on the one or more essential entities are executed, the one or more corresponding objects are used to determine the result of the steps. The initial workflow may be received as input from a user and the customized workflow can be executed to determine a result of the validation test for the predetermined technology implementation. | 04-10-2014 |
20140108087 | LOG MANAGEMENT SYSTEM AND LOG MANAGEMENT METHOD - A server system generates one thread with respect to a request for a process, and at the time, a thread local storage that is a dedicated area in which data used for the thread is stored is secured on a main storage device. Log tracking information that can uniquely identify output of a log from the start of output of the log to the end of output of the same is held in the thread local storage during a process of a session ID, a user ID, and a sequence number. When the log is output, the log tracking information is added to the log data to be output to an auxiliary storage device. | 04-17-2014 |
20140122161 | WORKFLOW-BASED PROJECT MANAGEMENT - Systems and techniques are described for performing workflow-based project management. An embodiment can receive a scope tree and a sequence of steps, stages, and/or phases that one or more items in the scope tree go through. The embodiment can then generate a set of subprojects, streams, and/or tasks based on the received scope tree and the sequence of steps, stages, and/or phases. Note that each subproject, stream, or task is associated with an item in the scope tree and an item in the sequence of steps, stages, and/or phases. Next, the embodiment can generate a set of interdependencies between the set of subprojects, streams, and/or tasks based on the scope tree and the sequence of steps, stages, and/or phases. The embodiment can then create the project plan that includes the set of subprojects, streams, and/or tasks and the set of interdependencies between the set of subprojects, streams, and/or tasks. | 05-01-2014 |
20140129284 | Real-Time System Processing Capability Determination and Workflow Adaptation for Target Regions in a Customer Information Control System - Methods and apparatuses are described for real-time system processing capability determination and workflow adaptation for target regions in a customer information control system. A target region computing device detects a condition in a target region. The computing device publishes a global data element to a list upon detecting the condition, where the global data element includes an identifier associated with the target region and an identifier associated with the detected condition. The gateway receives a workflow request that is compatible with a plurality of target regions including the target region and executes one or more actions based on the workflow request and the detected condition. | 05-08-2014 |
20140149172 | SYSTEM AND METHOD FOR SUPPLY MANAGEMENT - A server for managing overall supply chain and data management and a client for initiating data collection are provided as part of a system. The client can perform data collection operations on the basis of tasks, subtasks and workflows. Tasks can be based on supply chain processes. As data collection is performed, the client is updated to indicate appropriate additional operations that can be performed. Server can be used to design and maintain tasks and operations and can also be used to supply these tasks to the client. Client and server can cooperate in validation of collected data and update of overall supply chain operations accordingly. The system can also be used for carrying out operations other than data collection, such as supply tracking. | 05-29-2014 |
20140156336 | SPECIFYING FLEXIBLE BUSINESS PROCESSES USING PRE AND POST CONDITIONS - A system for supporting a business process, which process is modeled as a set of activities relating to an end goal, each activity having zero or more preconditions and one or more postconditions, the system comprising an inference engine for inferring one or more desired activities whose preconditions are true and which have respective postconditions that must be true in order for the end goal to be reached, an activity execution module for executing each of the activities, a control module for repeatedly (a) causing the inference engine to infer one or more particular desired activities, and (b) causing the activity execution module to execute the particular inferred desired activities, until the end goal has been reached, and a user override module for allowing at any time a user to cause the activity execution module to execute any activity whose preconditions are true, to render one precondition or postcondition true, to declare one precondition or postcondition true and to declare a given precondition inapplicable to a given activity. | 06-05-2014 |
20140164047 | SYSTEMS AND METHODS FOR FACILITATING CALL REQUEST AGGREGATION OVER A NETWORK - In accordance with one or more embodiments of the present disclosure, a method for facilitating electronic commerce over a network includes identifying input dependencies for a call request based on information passed with the call request, identifying state dependencies for the call request based on information passed with the call request, parallelizing calls from the call request based on at least one of the identified input dependencies and the identified state dependencies, developing a service execution map by grouping calls in an execution order including parallelized calls, and processing the service execution map by executing grouped calls in the execution order including parallelized calls. | 06-12-2014 |
20140180751 | Systems And Methods For Rule Inheritance - Systems and methods for automating and increasing the efficiency of access to data using inheritance of access rules within an organization based upon the relationship of positions within the organization and the roles associated with the positions. In one embodiment, a role structure is used in conjunction with a hierarchical organization structure to allow access rules to be inherited by some of the positions from other positions based upon the relationship of positions within the organization and the roles associated with the positions. Access rules can be applied across equivalent or similar positions, yet differentiated between distinct portions of the organization and the distinct roles associated with the positions. Consequently, particular access rules are not necessarily inherited by all of the positions subordinate to a particular position with which the rule originates, and are not necessarily inherited by all of the positions that are associated with a particular role. | 06-26-2014 |
20140195293 | WORKFLOW SYSTEM AND METHOD WITH SKIP FUNCTION - Delay in a workflow is avoided by introducing a skip operation upon execution of the workflow. Additionally, a person in charge of the workflow eventually participates in the workflow process even if he/she has been skipped. The workflow design defines skippable activities, in advance, as well as re-execution points in order to reassign the skipped activities. | 07-10-2014 |
20140200947 | METHODS AND SYSTEMS FOR REGULATING SERVICE LAYER AGREEMENTS FOR MULTIPLE CLOUD SERVICE REQUESTS - Methods and systems are disclosed for providing cloud services to multiple customers in a cloud. One embodiment includes receiving a number of requests for the cloud services from the multiple customers simultaneously or substantially simultaneously; prioritizing the requests based on a probability distribution of actually deploying a service, a budget of the customers, and an expected demand of the requested service based on the probability distribution; generating a number of cloud configurations along with a number of Service Level Agreements (SLAs) for the customers based on prioritization of the requests, a class & past behavior of the customers, and a current demand of the cloud services, the SLAs of the customers include differentiated price offering; recommending the cloud configurations and the SLAs to the customers; allowing the customers to negotiate terms of the SLAs; and providing the cloud services based on the negotiated SLAs to the customers. | 07-17-2014 |
20140200948 | DYNAMICALLY ORDERING TASKS IN A TASK LIST BASED ON INDICATIONS OF IMPORTANCE TO THE USER - A method, system and computer program product for dynamically ordering tasks in a task list based on the user's indications of importance. Tasks are ordered in the task list based on identifying “indicators of importance” related to the particular task in question. These “indicators of importance” (e.g., topics, people) are derived from the task (e.g., call Mary Brown) and/or from external sources. A score or value is then assigned to these indicators of importance based on the user's deemed importance to such an indicator of importance, where such deemed importance may be determined by monitoring the user's interactions with data items (e.g., e-mails, reports), such as involving the indicator of importance. A composite score for each task may then be compiled based on the scores assigned to the indicators of importance associated with the task. The tasks will then be ordered based on these composite scores. | 07-17-2014 |
20140200949 | DYNAMICALLY ORDERING TASKS IN A TASK LIST BASED ON INDICATIONS OF IMPORTANCE TO THE USER - A method, system and computer program product for dynamically ordering tasks in a task list based on the user's indications of importance. Tasks are ordered in the task list based on identifying “indicators of importance” related to the particular task in question. These “indicators of importance” (e.g., topics, people) are derived from the task (e.g., call Mary Brown) and/or from external sources. A score or value is then assigned to these indicators of importance based on the user's deemed importance to such an indicator of importance, where such deemed importance may be determined by monitoring the user's interactions with data items (e.g., e-mails, reports), such as involving the indicator of importance. A composite score for each task may then be compiled based on the scores assigned to the indicators of importance associated with the task. The tasks will then be ordered based on these composite scores. | 07-17-2014 |
20140207514 | INSPECTION DATA PROVISION - A method provides identification information configured to identify a particular step or portion of an inspection process. Supplemental data relating to the particular step or portion is received based at least in part upon the identification information. This supplemental data is presented to an inspector or other operator. | 07-24-2014 |
20140214476 | DATA INITIALIZATION FOR A SUBTERRANEAN OPERATION - An example process for data initialization for a drilling operation may include generating a pre-well job packet for the drilling operation. The pre-well job packet may include at least one of formatted well planning data, contractual data, and equipment data; and may be generated at a first information handling system located remotely from a site of the drilling operation. The pre-well job packet may be received at a second information handling system located at the site of the drilling operation. Data from the pre-well job packet may be automatically imported into a software application of the second information handling system. | 07-31-2014 |
20140222492 | Alpha-Chain Constraints For Process Planning - A method is provided that includes receiving process-related information describing a process for production of a product, including a logical sequence of tasks to produce respective internal products of the process. The method also includes constructing a schedule for the process based on the process-related information, with the process schedule being for execution of at least some of the tasks each of which utilizes or requires inputs including temporally a last input. Construction of the process schedule includes separating each of at least some of the respective tasks into a closure portion that requires availability of the last input of its task before being initiated, and a distinct precursor portion capable of being initiated before the respective last input is available. The closure portions of the respective tasks may be temporally sequenced without intervening precursor portions, and the precursor portions may be prepended to respective, temporally-sequenced closure portions. | 08-07-2014 |
20140222493 | PROCESS MANAGEMENT SYSTEM, METHOD, AND COMPUTER-READABLE MEDIUM - A system, method, and computer-readable medium storing instructions for managing workflows including a business logic layer including (a) a workflow creator configured to define a unified workflow by combining steps of at least two workflows, the unified workflow having associated workflow data including (i) step data associated with each of the steps, the step data including track data that associates each of the steps with a track, and (ii) a business rule, the workflow data having been imported from a non-uniform data format and converted to a uniform data format, (b) a business rules engine configured to select and apply the business rule to the workflow data, and (c) a workflow manager configured to manage the unified workflow based on the selected and applied business rules; and a presentation layer configured to output information regarding the managed unified workflow to a display medium. | 08-07-2014 |
20140222494 | DYNAMIC WORKFLOW APPROVALS - A dynamic approval system, capable of integration with enterprise software systems, where approval requests are generated from within application programs and processed using one or more dynamic approval rules comprising discrete rule steps and step criteria. For each approval request, only those rule steps applicable to the requestor and type of request are processed. Individual rule steps may be reordered, added or skipped, as appropriate, during an approval process. Typical rule steps include at least one request for approval or review. The party receiving the request may be a specific individual, a person holding a specific position, or a person having a relative relationship, such as supervisor, with the requestor. | 08-07-2014 |
20140222495 | DYNAMIC WORKFLOW APPROVALS - A dynamic approval system, capable of integration with enterprise software systems, where approval requests are generated from within application programs and processed using one or more dynamic approval rules comprising discrete rule steps and step criteria. For each approval request, only those rule steps applicable to the requestor and type of request are processed. Individual rule steps may be reordered, added or skipped, as appropriate, during an approval process. Typical rule steps include at least one request for approval or review. The party receiving the request may be a specific individual, a person holding a specific position, or a person having a relative relationship, such as supervisor, with the requestor. | 08-07-2014 |
20140244342 | ACCOUNTING FOR CONTRACT FORMATION AND FULFILLMENT ACTIVITIES - Technologies are generally described for accounting for contract formation and fulfillment activities by combination event chaining and multidimensional measurement chaining, with event and measurement matching rules that apply variance and tolerance policies during evaluation. Building on chaining basis and derived measurements that participate in an equality relationship, chaining measurements may participate in a matching rule that applies tolerance policies. Furthermore, measurement chaining may be updated when the documented consequence of events are corrected or changed. | 08-28-2014 |
20140278715 | ESTIMATING REQUIRED TIME FOR PROCESS GRANULARIZATION - A method for estimating a time required to complete an atomic task, where the atomic task is one of a plurality of atomic tasks that collectively forms a molecular task, includes obtaining, for each of a plurality of molecular tasks including the molecular task, data including: a known time required to complete each of the plurality of molecular tasks and a known list of constituent atomic tasks forming each of the plurality of molecular tasks, and estimating the time required to complete the atomic task based on the data. | 09-18-2014 |
20140278716 | MANAGEMENT AND SHARING OF SEGMENTS FROM WORKFLOWS AND BUSINESS PROCESSES - Systems and method for sharing workflows are provided. In the various embodiments, trading partners make connections at an entity level associated with transaction flows. In particular, trading partners can share one or more segments of their respect workflows to allow another trading partner to share in visibility and management of a transaction through these states. In some embodiments, these workflows can be shared in a hub/spoke or hierarchical relationship, where a hub or parent entity can adjust and propagate changes in shared portions of a workflow as needed. In other embodiments, the workflows can be shared in a peer-to-peer basis, where different peers can gain access, as needed or allowed, to portions of another peer's workflow. | 09-18-2014 |
20140278717 | METHOD FOR GUIDED DATA COLLECTION MANAGEMENT - A method for collecting data includes receiving a request for a workflow from a remote device. The request includes information indicative of a goal for the workflow and an object associated with the workflow. The method also includes selecting the workflow. The workflow includes instructions for conducting a plurality of activities. The method also includes transmitting the workflow to the remote device, and receiving a workflow report comprising inputs received in response to plurality of activities of the workflow, from the remote device. The method further includes selecting one or more entities based on the workflow report, the goal, the object, or a combination thereof, and transmitting data based on the workflow report to the one or more potentially-interested entities that are selected. The method also includes receiving one or more responsive actions from at least one of the entities. | 09-18-2014 |
20140278718 | ENHANCED TIME-MANAGEMENT AND RECOMMENDATION SYSTEM - A set of to-do items may be obtained. A specified window of time may be received. A subset of the to-do items may be automatically prioritized as candidate tasks to be performed during the specified window of time. A prioritized subset of the to-do items may be presented. Based on one or more criteria, the mode of interaction with a user with respect to the to-do items may be in virtual universe. | 09-18-2014 |
20140278719 | ESTIMATING REQUIRED TIME FOR PROCESS GRANULARIZATION - Estimating a time required to complete an atomic task, where the atomic task is one of a plurality of atomic tasks that collectively forms a molecular task, includes obtaining, for each of a plurality of molecular tasks including the molecular task, data including: a known time required to complete each of the plurality of molecular tasks and a known list of constituent atomic tasks forming each of the plurality of molecular tasks, and estimating the time required to complete the atomic task based on the data. | 09-18-2014 |
20140278720 | WORKFLOW GENERATION SUPPORTING APPARATUS - A workflow generation supporting apparatus includes a unit extracting difference information between old and new work rules documents; a unit obtaining association information between configuration information of the old work rules document and steps of a workflow of the old work rules document; and a supporting unit supporting generation of a workflow of the new work rules document by presenting a step to be changed in the workflow of the old work rules document based on the difference information and the association information. When the difference information includes an added configuration, the supporting unit compares the layers in terms of the logical configuration of the added configuration and an immediately previous step, and, when the layer of the added configuration is lower than the layer of the immediately previous step, presents the immediately previous step as a step to be changed in the workflow of the old work rules document. | 09-18-2014 |
20140278721 | GLOBAL OPTIMIZATION STRATEGY SYSTEM AND METHOD OF USE - The present invention relates to a software based system implemented on a standalone computer of over a network using computers for collecting global optimization related data, processing the country specific data, to objectively qualify, prioritize, and manage the information to formulate and implement a global optimization strategy for goods or services and the associated method of use therefore. The system operates by interfacing four modules with a database manager, a catalog (data storage and retrieval) module, an analytical (opportunity qualifier) module, a priority ranking module, and a reporting and mapping module. The software can be applied to geographically optimize existing or new products, product-lines, or services. For existing products or services the result may be to correct the priority generally obtained and ranked using non opportunity-based evaluations and rankings, or expand into additional countries. For new products or services, the results can be used to sequence country participation (order-of-entry, level of participation, etc.) for the company and/or partners. | 09-18-2014 |
20140278722 | CUSTOMIZABLE SAAS-BASED REDEMPTION SYSTEM AND METHOD - An example embodiment includes a method of fulfilling a redemption request. The method includes creating an offer for an entity. The offer is configured to incentivize a purchase of a good or a service of the entity. The method includes distributing the offer to customers via at least one e-commerce channel. The method includes collecting payment for a purchase of the good or the service from a customer. In response to collection of the payment, the method includes generating a redemption request. The method further includes tracking the redemption request according to a customized workflow process of the entity. The customized workflow process includes subroutines selected by the entity. | 09-18-2014 |
20140288994 | CROSS DOMAIN INTEGRATION IN PRODUCT LIFECYCLE MANAGEMENT - Cross-domain integration within product lifecycle management can include providing a plurality of finite state machines (FSMs), wherein each FSM is associated with one business object of an integration flow between a first enterprise information system and a second enterprise information system. Each FSM defines a plurality of lifecycle states of the associated business object. A business rule can be associated with each lifecycle state of each FSM. For each FSM, the associated business rules are independent of the FSM. For a selected lifecycle state of each FSM, the associated business rule defines a condition causing a transition from the selected lifecycle state to a next lifecycle state of the FSM. A network of the plurality of FSMs is established by providing communication links among individual ones of the plurality of FSMs according to the business rules. The communication links define the integration flow. | 09-25-2014 |
20140297353 | METHOD AND SYSTEM FOR CREATING AND DISTRIBUTING FINANCIAL APPLICATION WORKFLOWS - A method for creating and distributing a workflow for performing a task in a financial application involves receiving an instruction from a workflow creator to begin recording the workflow, where the workflow comprises a chronological ordering of steps which include the task; at the behest of the workflow creator, a step within the workflow is generated; an action performed within the financial application is detected, where the action is an atomic portion of the task, and added to the step; input from the workflow creator to the financial application is detected and a prompt is added to the step; after the cessation of recording, a preview of the workflow is displayed to the workflow creator for approval; if the user approves, a workflow file including the workflow is created and uploaded to a server, which notifies financial applications that the workflow for performing the task is available on the server. | 10-02-2014 |
20140297354 | WORKFLOW CONTROL APPARATUS AND METHOD THEREFOR - A control unit of a workflow control apparatus identifies, among tasks included in a plurality of workflows, tasks using the same resource based on workflow definition information, and determines the execution sequence of the identified tasks based on the content of each of the identified tasks defined in the workflow definition information. The control unit identifies, among the identified tasks, one or more tasks whose execution is omissible based on the content of each of the identified tasks and the execution sequence of the identified tasks. | 10-02-2014 |
20140297355 | WORKFLOW CONTROL APPARATUS AND METHOD THEREFOR - A first executing unit executes, among tasks included in a first workflow, a first task group including one or more tasks using a resource. When a task included in the first task group is stopped, a rollback processing unit restores the resource to its former state prior to the execution of the first task group. After the resource is restored to the former state prior to the execution of the first task group, a second executing unit starts executing, among tasks included in a second workflow, a second task group including one or more tasks using the resource. | 10-02-2014 |
20140297356 | SYSTEM AND METHOD FOR CUSTOMER ONBOARDING - A system and method of performing customer onboarding may include accessing business data derived from compliance documents of a potential customer in a NoSQL database. Grouped assertions in a computer-executable format may be caused to be applied to the business data in a sequence. A determination as to whether the business data complies with the grouped assertions may be made, and a report inclusive of whether the business data complies with the grouped assertions may be generated. | 10-02-2014 |
20140297357 | RECOMMENDING PRODUCTION PLANS - In one embodiment, a method of recommending a production plan includes calculating a similarity score between an incoming order and each historical order in a historical order database, providing a list of most similar historical orders and corresponding historical production plans ranked according to highest similarity scores, receiving an election indicating a historical production plan as a selected production plan, and admitting the selected historical production plan to fulfill the incoming order. | 10-02-2014 |
20140310052 | Method And Apparatus For Generating An Engineering Workflow - Computer system configured to generate an engineering workflow, said system comprising a first database which stores a library of engineering patterns and a second database which stores a library of engineering tool functions of an engineering tool, wherein a sequence of automatically concatenated workflow steps forming said engineering workflow is generated by mapping for each workflow step a selected engineering pattern to a selected tool function of said engineering tool. | 10-16-2014 |
20140316841 | LOCATION-BASED WORKFLOWS AND SERVICES - A method for leveraging location-based information to influence business workflows includes initiating a workflow, performing at least one operation within the workflow using a processor of a mobile device; receiving location information pertaining to the workflow; and influencing at least a portion of the workflow based on the location information. The workflow is configured to facilitate a business process. In some embodiments, the method includes determining location information corresponding to the mobile device, prompting a user to capture and image of a document, associating the location information with the captured image as location metadata, and storing the location metadata and captured image to a memory of the mobile device. Exemplary systems and computer program products are also described. | 10-23-2014 |
20140316842 | Systems and Methods for Identifying and Delivering Tailored Content Based Upon a Service Dialog - The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content. | 10-23-2014 |
20140324511 | BUSINESS PROCESS DISCOVERY USING DOCUMENT TRACKING TECHNOLOGIES - A document tracking module is associated with a physical document utilized within a business organization. Physical movement of the document is monitored through different departments of the business organization using information derived from the document tracking module. A business process flow within the business organization is discovered from the monitored physical movement of the document through the different departments of the business organization. A business process model, including details of the discovered business process flow within the business organization, is generated. | 10-30-2014 |
20140324512 | AUTOMATED BUSINESS FUNCTION IMPLEMENTATION ANALYSIS AND ADAPTIVE TRANSACTION INTEGRATION - A method, system, and computer program product for creating a business service flow using automated business function implementation analysis and adaptive transaction integration are provided. An implementation of a business service is analyzed to identify a set of transactions used. A set of relationships between transactions is identified, a relationship relates a subset of transactions according to a condition. A set of generic flows is created using a subset of transactions from the set of transactions. A set of adaptive flows is created using a subset of the set of generic flows and a subset of relationships from the set of relationships, an adaptive flow in the set of adaptive flows provides the business service as was provided by the implementation, and the adaptive flow includes program code for responding to the condition by invoking a related transaction based on a relationship used in the adaptive flow. | 10-30-2014 |
20140324513 | COMPUTERIZED SYSTEMS AND COMPUTER-IMPLEMENTED METHODS RELATED TO BUSINESS PROCESSES AND IMPROVEMENTS THEREOF - System for automating a business process, the system comprising at least one processing unit, a data storage unit and a memory unit, the processing unit executing a set of computer-readable instructions implementing a method comprising: receiving data associated with the business process from an agent or by means of a data upload and storing the received data; determining whether a process instance corresponding to the input data has already been run, and, if not, initiating a business process instance; executing the business process instance according to a visual definition specified by the user; determining whether the business process requires a voice communication with a customer and, if so, initiating a voice communication connection between an agent and the customer; and determining whether the business process requires a message to be sent to the customer and, if so, automatically generating the message and sending the generated message to the customer. | 10-30-2014 |
20140324514 | System And Method For Workflow Management With Configurable States And Extensibility - A workflow management system provides a GUI configuration tool that allows end users to configure the states and state properties of workflows and workers without rewriting the program. The application also provides an interface that allows the use of extensible code to perform custom functions at particular states and at particular state transitions of a workflow. | 10-30-2014 |
20140330612 | Validation of Functional Correctness of SAM Schemas including Action Chains - Methods, systems, and computer-readable storage media for evaluating a validity of an extended status and action management (SAM) schema. In some implementations, actions include receiving the extended SAM schema, the extended SAM schema being an extension of a core SAM schema, providing one or more goals, goals representing an intention of the core SAM schema, receiving one or more action chains, action chains representing one or more actions of the extended SAM schema that are to be automatically executed, the one or more actions being associated with triggerability flags, a triggerability flag indicating whether a respective action is only triggerable using a respective action chain, and processing the one or more goals, the one or more action chains and the triggerability flags using a computer-executable model checking tool for evaluating the validity of the extended SAM schema. | 11-06-2014 |
20140330613 | Add-on to the Informatica PowerCenter tool that allows the management of the dependencies and executions of Informatica PowerCenter workflows - The add-on provides methods and systems for the management of the dependencies, executions along with notifications of the executions of Informatica PowerCenter workflows. This is an add-on to the Informatica PowerCenter tool that allows the workflow executions to be managed from within the tool by a managing workflow. The add-on is integrated and automatically recognizes and reacts to different events with no code changes needed for existing workflows it will manage. The tool is similar to external generic platform third party scheduling software but this tool is different because it is integrated directly on the Informatica repository database level. It utilizes PowerCenter's existing features and is designed solely for Informatica PowerCenter. Since it is integrated directly in the PowerCenter tool it is easier to use and setup, has better monitoring and workflow execution features then other generic scheduling software. | 11-06-2014 |
20140344004 | WORK MANAGEMENT IN A NETWORK ENVIRONMENT - A method for work management in a network environment is provided and includes classifying data associated with a work into a plurality of work elements, determining a chronological order of the work elements, including by identifying a time of creation of each work element, determining relationships between the work elements, determining a relative importance of each work element, and displaying the plurality of work elements as distinct icons on a graphical user interface (GUI) at a client in a network environment. The icons are configurable to be arranged according to the chronological order to indicate a story. Related work elements are clustered together and work elements with relatively higher importance are displayed as relatively larger icons. The work includes a software implementation of a collection of activities, information, and documents that together contribute to an overall business goal. | 11-20-2014 |
20140344005 | SYSTEM AND METHOD FOR PROVIDING A DOCUMENTARY AUDIT TRAIL IN COMPLYING WITH GOVERNMENT REGULATIONS - A system and method of establishing a documentary audit trail for a government regulatory compliance review may include accessing a set of assertions derived from government regulations. Subsets of the assertions may be associated with ordered steps in a workflow. The subsets of the assertions may be applied to business data derived from at least one document as ordered by the workflow. In response to applying the subsets of assertions to the business data, the steps of the workflow may be recorded in association with the respective subsets of the assertions. A report showing which of the assertions were applied to the business data at each of the ordered steps of the workflow may be generated, thereby creating an audit trail as to which government regulations were applied to business data during the regulatory compliance review. | 11-20-2014 |
20140350994 | PROVIDING BEST PRACTICE WORKFLOW TO AID USER IN COMPLETING PROJECT THAT IS CONSTANTLY UPDATED BASED ON USER FEEDBACK - A method, system and computer program product for providing a best practice workflow to aid a user in completing a project. A system receives practice instances for completing a project (e.g., obtaining a job), where a “practice instance” refers to a graph of nodes and directed edges, where each node represents a task in a process for completing the project and each directed edge illustrates an execute sequence between two tasks. The system receives rankings from users (“crowdsourcing”) for each of these practice instances and computes a single ranking for each practice instance based on these received rankings. The system may then generate a workflow for completing a project based on these practice instances with a single ranking that exceeds a threshold and are directed to completing the same project. By using user feedback to rank these practice instances, a more effective and useful workflow will be generated. | 11-27-2014 |
20140350995 | Characterizing Statistical Time-Bounded Incident Management Systems - Techniques, systems, and articles of manufacture for characterizing statistical time-bounded incident management systems. A method includes generating an expected distribution of multiple work requests in an incident management system across multiple characterization classes based on a target service level agreement for each of the multiple work requests and one or more probability distribution values, analyzing the multiple work requests in the incident management system to determine an actual distribution of the multiple work requests across the multiple characterization classes, and comparing the expected distribution of the multiple work requests to the actual distribution of the multiple work requests for each of the multiple characterization classes to characterize performance of the incident management system. | 11-27-2014 |
20140350996 | JOB MONITORING SUPPORT METHOD AND INFORMATION PROCESSING APPARATUS - An information processing apparatus includes a memory and a processor. The memory stores job information including execution order information of a plurality of jobs. With respect to each of the plurality of jobs, the processor calculates the number of preceding jobs that hand over processed data to the job and the number of succeeding jobs that take over the processed data from the job, on the basis of the job information. The processor generates a graph that selectively displays selected jobs from the plurality of jobs on the basis of the number of preceding jobs and the number of succeeding jobs. | 11-27-2014 |
20140350997 | USER-DEFINED WORKFLOWS IN APP-BASED COLLABORATIVE WORKSPACE SYSTEM - An online collaborative workspace system includes a set of first subsystems and a workflow subsystem. The first subsystems provide a project-oriented social network environment in which system users collaboratively interact with user-defined application objects that store user data and user-determined application functions executed to display the user data and interlink the application objects into project-scale organizations. The first subsystems can include commenting, task and status subsystems. The workflow subsystem includes a workflow builder and a workflow engine. The workflow builder provides a visual interface enabling a user to define custom workflows for the application objects, where a workflow is a cause-effect structure identifying a trigger event that causes the workflow to be executed and defining an action performed on or by an application object in response to the trigger event. The workflow engine receives system events and executes workflows having corresponding triggers. | 11-27-2014 |
20140358623 | BUSINESS PROCESS MINING USING CROWDSOURCING - A method and system for systematically creating or improving business processes utilizing crowdsourcing. Business process steps and step connection requirements received from a plurality of experts are optimized, ordered and verified. Business process step optimization consists of eliminating invalid or obsolete business process steps received, identifying and eliminating duplicate business process steps received, and selecting most efficient business process steps. Business process steps are ordered based on the connection requirements received. Created or improved business processes are verified by a plurality of experts utilizing crowdsourcing. | 12-04-2014 |
20140358624 | METHOD AND APPARATUS FOR SLA PROFILING IN PROCESS MODEL IMPLEMENTATION - A method and system memory to store a logical process model defining a logically structured series of process activities in a process, and Service Level Agreement (SLA) profile information defining a pre-defined plurality of SLA profiles which are potentially applicable to respective process instances. Each SLA profile comprises at least one performance metric with respect to the process and/or at least one of the process activities. A rules engine queries case data with respect to a particular process instance, and automatically determines an applicable SLA profile based on the case data. The applicable SLA profile is then applied to the particular process instance, and may be altered during performance of the process instance in response to case data changes. | 12-04-2014 |
20140365265 | SEMICONDUCTOR BULLET LOT DISPATCH SYSTEMS AND METHODS - A semiconductor bullet lot dispatch system is provided. The semiconductor bullet lot dispatch system includes a plurality of lots having bullet lots and non-bullet lots, and a processing site having a plurality of load ports used to run the lots. The semiconductor bullet lot dispatch system also includes a bullet lot arriving time initial module configured to collect work flow information of the lots and calculate bullet lot arriving time intervals; and a port remaining time initial module configured to calculate port next available time intervals. Further, the semiconductor bullet lot dispatch system includes a future constraint check module configured to match the bullet lots with the load ports, and a bullet lot scenario engine module configured to calculate a total available lot count of each of available load ports and dispatch the bullet lots to the load ports. | 12-11-2014 |
20140379413 | GROUPING PROCESS STRUCTURES IN A SOLUTION MANAGER UNIFIED DIRECTORY - Techniques for managing business process functionality by grouping process structures in a solution manager unified directory (SMUD) include defining a group for a SMUD, the defined group including a group identification (ID) and a plurality of members of the group, each member including a business process structure; defining a plurality of generic functions of the group; receive a request for an adjustment to the plurality of generic functions of a particular member of the plurality of members of the group; and based on the received request, adjusting the plurality of generic functions of members of the group other than the particular member. | 12-25-2014 |
20140379414 | CUSTOMER CONFIGURATION DATA COLLECTION - A method may include receiving a sales order for a customer telecommunications service associated with an enterprise customer. The sales order includes at least one location associated with the enterprise customer. The method includes determining at least one service order based on the customer telecommunications system and each at least one location, and determining a plurality of work orders to implement each of the at least one service order. The method also includes generating a task to collect customer configuration data associated with each of the plurality of work orders and collecting the customer configuration data based on the task to collect the customer configuration data. The method further includes releasing the plurality of work orders and a relationship between the plurality of work orders to a provisioning workflow management device. The provisioning workflow management device is configured to implement provisioning based on the collected customer configuration data. | 12-25-2014 |
20150012329 | PROCESS FLOW INFRASTRUCTURE AND CONFIGURATION INTERFACE - A user interface display is generated with user input mechanisms to receive business process flow definition inputs from a user. The definition inputs can include identifying stages and steps within stages, for a plurality of different entities. When the user accesses the business process, a user interface display shows the stages that are involved in completing the business process, and guides the user through the steps that the user is to complete in performing the process. The process can involve multiple entities, and a single entity can involve multiple processes. | 01-08-2015 |
20150012330 | WORK MANAGEMENT METHOD - A work management method executed by an information processing apparatus, includes setting an execution attribute for each of a plurality of tasks included in a work process, the execution attribute specifying an execution order relationship with respect to the other tasks in the plurality of tasks; and generating a Gantt chart using the plurality of tasks having the execution attributes set, wherein a child task of tasks having a parent-child relationship among the plurality of tasks included in the generated Gantt chart has execution content corresponding to the execution attribute set for a parent task of the tasks having the parent-child relationship. | 01-08-2015 |
20150019284 | DYNAMICALLY MODIFYING BUSINESS PROCESSES BASED ON REAL-TIME EVENTS - An event within an external or an internal environment can be detected. The environments can be computing environments within a computing device. Real-time analytics can be performed to determine event specifics which can be a state and/or a state data. A published category associated with the event can be determined based on the real analytics performed on the event associated with the event. A category and the specifics can be published to a subscription registry. A subscription message can be conveyed to a business process instance subscribed to the category responsive to the publishing. The instance can be associated with a business process and can include an activity and/or a process which can be interrupted during execution of an activity. The activity can lack fault handling activity capabilities. A change to perform on the instance can be identified. The instance can be automatically reconfigured based on the change. | 01-15-2015 |
20150019285 | REWARD SYSTEM FOR MANAGING A DIGITAL WORKFLOW - A system and method for allowing content providers to manage aspects of a distributor's digital workflow is disclosed. The system is effective to receive priority flags and associate the flags with items submitted by the content provider making the priority designation. Those items flagged for priority can be queued for priority processing. The total number of priority flags or requests can be limited by the rate at which items can be processed. The limited nature of the priority requests can make the priority flags valuable. The system and method can leverage that value to encourage desired conduct by awarding priority flags to content providers that comply with a stated policy. | 01-15-2015 |
20150039379 | SEGMENTED BUSINESS PROCESS ENGINE - A method and system for providing a segmented business process engine for generating a result in response to an event message. A process instance identification component of the segmented business process engine identifies a process instance associated with the event message and provides the process instance message to a selected process execution component of the segmented business process engine. The selected process execution component identifies a process definition in view of the process instance message and obtains state information associated with the event from a consistent image store component of the segmented business process engine. The selected process execution component generates a result associated with the event in view of the state information and the process definition and provides the result to at least one of the client application or another process instance identification component. | 02-05-2015 |
20150039380 | SYSTEMS AND METHODS FOR CONVERTING SALES OPPORTUNITIES TO SERVICE TICKETS, SALES ORDERS, AND PROJECTS - Systems and methods of the present disclosure facilitate managing a sale via a sales management system. In some embodiments, the system includes a sales opportunity module and a service ticket translation module. The sales opportunity module may be configured to receive a sales leads data structure comprising at least one sales lead. Based on at least one qualification criterion, the system may be configured to identify a sales lead of the sales lead data structure as a sales opportunity. The service ticket translation module may be configured to select data of the sales opportunity for inclusion in a service ticket. By maintaining the selected data of the sales opportunity, the service ticket translation module may be configured to translate the selected data of the sales opportunity into the service ticket. The service ticket translation module may be configured to provide the service ticket to a service board. | 02-05-2015 |
20150051943 | SYSTEM AND METHOD OF INTEGRATING DEVICE DATA WITH CUSTOMER RELATIONSHIP MANAGEMENT - A method of integrating device data into a customer relationship management (CRM) application comprises retrieving configuration data of the CRM application from a data storage device; retrieving device data associated with one or more devices from a device management system; and generating user-selectable options of a workflow configuration for the retrieved device data, the user-selectable workflow configuration options based on the retrieved configuration data of the CRM application. The method also comprises creating the workflow configuration based on user selections of the user-selectable options; and processing device data from the device management system according to the workflow configuration for the retrieved device data. | 02-19-2015 |
20150051944 | Conveyance Planning Using Dartboard Network - A processor constructs a shortest forest of paths between a set of destination nodes and a set of source nodes, each path passing through a same number of intermediate nodes. The processor selects a set of node-independent paths from the shortest forest of paths such that no two node-independent paths pass through a same node other than a source node or a destination node of the node-independent paths. The processor uses the node-independent paths to schedule movement of items from at least one source node in the set of source nodes to at least one destination node in the set of destination nodes. | 02-19-2015 |
20150058071 | SYSTEM AND METHOD FOR OBJECT LOCK MANAGEMENT USING CACHED LOCK OBJECTS - A system and method for enhancing performance of a business process execution engine, utilizing a database, a cache, and a lock management system operating in cache. The lock management system, upon receiving a request for a stored business process instance, determines by accessing the cache whether stored business process instance is locked and if the lock is expired. The stored business process object is served to the business process execution engine if it is not locked or the lock is expired. The lock functionality is implemented by writing, rewriting, and/or erasing a companion lock object stored in the cache such that no database access is required to determine whether a stored business process instance is locked. | 02-26-2015 |
20150066571 | HIGH-LOAD BUSINESS PROCESS SCALABILITY - The present disclosure involves systems, software, and computer implemented methods for providing high-load business process scalability in cloud-based infrastructures. One process includes operations for receiving a message at a first computer node executing a first business process instance. A second business process instance associated with the message is identified. The message is sent to a messaging queue for retrieval by the second business process instance if the second business process instance is not located at the first computer node. | 03-05-2015 |
20150066572 | IDENTITY AND ACCESS MANAGEMENT - A computer-implemented process for an endpoint for automated fulfillment, includes: in an Automatic Fulfillment (AF) server: creating an endpoint on the AF server; selecting supported commands; and for each command, defining required and optional parameters and endpoint type specific implementation details; and in a Compliance Manager (CM): running discovery to find new endpoint and create metadata for it in the CM; for each command to be automated, filling in mappings for at least all required parameters; and enabling the command; enabling the endpoint; binding the endpoint to a business source; and ensuring that the business source uses a fulfillment process that uses the AF server. | 03-05-2015 |
20150066573 | SYSTEM AND METHOD FOR PROVIDING A PROCESS PLAYER FOR USE WITH A BUSINESS PROCESS DESIGN ENVIRONMENT - A system and method for providing a process player for use with a business process design environment. In accordance with an embodiment, a user can select, configure, and play an instance of a business process being developed in the design environment. During play of a selected business process instance the user can configure and play interactive activities of the selected instance. For example, the user can walk through an instance of the business process, while impersonating different users or roles in its interactive activities. | 03-05-2015 |
20150073854 | System and Method Providing Levelness of a Production Schedule - A system and method are disclosed for providing levelness of a production schedule. The system includes a computer configured to access demand data of one or more items to be processed within a sequence of tasks, access the demand data of the one or more items, calculate one or more time intervals for each of the one or more items, and calculate a weighted average for each of the one or more items. The computer is further configured to calculate a time ratio according to the sequence of tasks by calculating the average of the calculated time intervals and the calculated weighted averages and calculating a minimum ratio of an adjusted time interval for each of the one or more items and the calculated weighted averages. The computer is still further configured to generate a production schedule based on a sequence of tasks having a predetermined calculated time ratio. | 03-12-2015 |
20150073855 | MOBILE TERMINAL MANAGEMENT SERVER AND MOBILE TERMINAL MANAGEMENT PROGRAM - In a business system that provides information about a report to a mobile communication terminal, a processing load required for a data search is reduced, and valid information is rapidly output. A mobile terminal management server run by enterprise resource planning provides a project designation screen for designating a business project (project) according to a request from a mobile terminal, receives and accepts a project number representing the designated business project from the mobile terminal, searches for process data related to a plurality of business processes belonging to the business project represented by the accepted project number with reference to a process flow data stored in a process flow table, generates project management information representing a progress status of the designated business project based on the found process data, and provides the project management information to the mobile terminal. | 03-12-2015 |
20150073856 | MOBILE TERMINAL MANAGEMENT SERVER AND MOBILE TERMINAL MANAGEMENT PROGRAM - The present invention reduces a load required for ERP system maintenance and for data update, in a business system that provides a user with information relating to a report. A mobile terminal management server, on which ERP software runs, includes a process flow DB, and a process flow control definition matrix DB that stores matrix data, which are information relating to the business processes, and which represent the process flow including the business processes, and a processing type allowed for process data generated in each of the business processes. The mobile terminal management server receives processing target identification information by which the process flow and the business processes can be identified, identifies a processing type corresponding to the processing target identification information, receives input data entered by the user, and updates the process flow data stored in the process flow DB based on the processing type and the input data. | 03-12-2015 |
20150073857 | MOBILE TERMINAL MANAGEMENT SERVER AND MOBILE TERMINAL MANAGEMENT PROGRAM - In a business system that provides information about a report to a mobile communication terminal, a processing load required for a data search is reduced, and valid information is rapidly output. A mobile terminal management server run by enterprise resource planning receives and accepts a designated search condition from a mobile terminal, extracts inventory-related data including an item related to inventory management of a product represented by the accepted search condition from process flow data stored in a process flow data table, generates inventory management information including inventory transition of the product represented by the designated search condition based on the inventory-related data, and provides the generated inventory management information to the mobile terminal. | 03-12-2015 |
20150088588 | SYSTEMS AND METHODS OF SUPPLIER QUALITY MANAGEMENT - Systems, methods, and computer-readable media are described for implementing quality management. An example method comprises receiving, over an electronic network, a first communication from a manufacturer associated with a process. The process is associated with the manufacturer and a supplier. The method further comprises advancing a standard workflow to a new step associated with that standard workflow, in response to receiving the first communication. The method further comprises determining whether the first party uses a custom workflow, and if so, determining an equivalent step on the custom workflow that corresponds to the new step on the standard workflow. The method further comprises sending a second communication to the first party, comprising information associated with the step of advancing and at least one of the new step on the standard workflow or the equivalent step on the custom workflow. Systems and computer-readable media are also provided for implementing similar methods. | 03-26-2015 |
20150088589 | CONVERTING A TEXT OPERATIONAL MANUAL INTO A BUSINESS PROCESS MODEL OR WORKFLOW DIAGRAM - Embodiments of the present invention disclose a method, computer program product, and system for generating a workflow diagram corresponding to text describing a business process. A computer identifies activities in steps of a business process by parsing text describing the business process. The computer determines activity names associated with the identified activities. The computer identifies roles associated with actors performing the identified activities. The computer identifies a sequence in which the identified activities are executed. The computer generates a workflow diagram of the business process based on the identified activities, determined activity names corresponding to the identified activities, identified roles associated with the identified activities, and the identified sequence in which the identified activities are executed. | 03-26-2015 |
20150088590 | REQUIREMENTS DEFINITION PROCESS AIDING SYSTEM - A requirements definition aiding method causes a designer to become aware of study omissions by visualizing relations between measures and businesses. Measures that become a cause of reform of a business are previously described in relation to targets that change on business. Each business is previously described by using targets (resource, processing, and rule) handled on the business. Dependence relations and exclusive relations are previously defined as relations between measures. Relations between measures and businesses are extracted by using targets that become common in measures and businesses. A measure that is not assigned to a business, insufficient application of a measure in a dependence relation, and an application contradiction of a measure in an exclusive relation are extracted. | 03-26-2015 |
20150095092 | Legal workflow management system - A computerized workflow automation method is provided for defining a business process by a user, implemented by executing instructions stored in memory using a processor coupled to the memory. The method includes: defining the business process and a plurality of tasks associated with the business process, the tasks including a first task and a second task; defining a process level service level agreement (PLSLA) for the process; defining task level service level agreements including at least a first task level service level agreement (TLSLA) for the first task and a second TLSLA for the second task; assigning the first task to a first user group and assigning the second task to a second user group; and storing data representative of the process, each of the tasks, the first TLSLA, the second TLSLA, the PLSLA, and each of the user groups, in the memory. | 04-02-2015 |
20150095093 | NODE-PAIR PROCESS SCOPE DEFINITION AND SCOPE SELECTION COMPUTATION - A connected directed graphical representation of a process model that includes a plurality of process nodes and interconnections between the process nodes of the process model is displayed. A user selection of a subset of the process nodes of the displayed connected directed graphical representation of the process model is received. A process scope definition represented as at least one begin-end node pair is computed. The at least one begin-end node pair is usable to identify all selected nodes and interconnection path links that are reachable in a traversal from a begin node to an end node of each of the at least one begin-end node pair of the received user selection of the subset of the process nodes. The computed process scope definition is stored. | 04-02-2015 |
20150095094 | NODE-PAIR PROCESS SCOPE DEFINITION ADAPTATION - A previously-computed scope definition represented as at least one begin-end node pair is obtained. The at least one begin-end node pair is usable to identify all nodes and interconnection path links that are reachable in a traversal from a begin node to an end node of each of the at least one begin-end node pair of a selection of a connected directed graphical representation of a process model. A change to the process model relative to the previously-computed scope definition is identified. A type of tooling environment used to change the process model is determined. The tooling environment includes one of a fully-integrated tooling environment and a componentized tool chain tooling environment. The previously-computed scope definition is adapted into an updated process scope definition based upon the identified at least one change to the process model relative to the previously-computed scope definition and the determined type of tooling environment. | 04-02-2015 |
20150095095 | METHOD AND APPARATUS FOR MASS REPLICATION OF DIGITAL MEDIA - A method for replicating content onto a storage device commences by prioritizing a set of content replication jobs in accordance with work orders associated with such content replication jobs to establish a current highest priority content replication job. Thereafter, the content specified by the current highest priority replication job is downloaded onto a storage device for distribution to a location specified in the work order associated with the current highest priority replication job. | 04-02-2015 |
20150095096 | WORKFLOW PROCESS CONSOLIDATION - A workflow server is connected with operating computer terminals through a network to manage workflow. The workflow server consolidates information necessary for processing multiple consecutive nodes to be processed by one participant operating one of the operating computer terminals, and sends the consolidated information to the operating computer terminal concerned. | 04-02-2015 |
20150106152 | CONTINUOUSLY TRACING ISSUES THROUGH THE LIFECYCLE PHASES OF A PROJECT - A set of lifecycle services are employed to identify tasks and other worklist items. The worklist items are aggregated into a unified worklist that is synchronized to a product management system so the status of the worklist items can be traced throughout a project lifecycle. | 04-16-2015 |
20150106153 | WORKFLOW COMPILATION - A method includes compiling a workflow that is defined in a high-level flow language to generate a plurality of execution units that are executable so as to execute the workflow. | 04-16-2015 |
20150112752 | DETERMINING THE USER-SPECIFIC RELEVANCE OF APPLICATIONS - The subject matter disclosed herein provides methods for determining the user-specific relevance of various applications and displaying a graphical representation of these relevance values. The method may receive information from one or more applications installed on a device. This information may include importance parameters, importance parameter values, urgency parameters, and urgency parameter values associated with each application. A composite importance value and a composite urgency value may be determined for each application. A relevance value may be determined for each application based on the composite importance value and composite urgency value. A graphical representation of the relevance of each application may be displayed on the device. Related apparatus, systems, techniques, and articles are also described. | 04-23-2015 |
20150120374 | AUTOMATION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TASKS RESPONSIVE TO ELECTRONIC COMMUNICATIONS - Embodiments of the invention provide a method, system and computer program product for automating customer relationship management (CRM) tasks responsive to inbound and outbound messages. In an embodiment of the invention, a method of automating CRM tasks responsive to inbound and outbound messages is provided. The method includes determining a context for a message such as an e-mail, monitoring a set of manual operations performed by an end user in a CRM application subsequent to the determination of the context of the message, grouping the set of manual operations into an automated task for the CRM application, and storing a rule associating the automated task with the context. Thereafter, in response to detecting receipt of a new message, a context is matched for the new message to the rule and the automated task associated with the rule is triggered. | 04-30-2015 |
20150120375 | MANAGING TASKS OF WORKFLOWS STORED AS DATA OBJECTS IN A DATABASE - Disclosed are examples of systems, apparatus, methods and computer program products for maintaining workflows to manage tasks assigned to a user of a computing system. For example, first data indicating a user selection to perform a first action can be received via a computing device associated with the user. A first workflow can be identified from a plurality of unique candidate workflows based at least in part on the first action and on metadata associated with the first action. The plurality of unique candidate workflows can be stored as data objects in a database. Each candidate workflow can comprise a set of tasks assigned to the user. Each set of tasks can be related to performance of one or more aspects of business of an organization with which the user is affiliated. One or more tasks of the first workflow can be identified or generated based at least in part on the first action and on the first workflow. Second data indicating the one or more tasks can be provided to the computing device associated with the user. The second data can be processed by a processor of the computing device to display a presentation of the one or more tasks on a display of the computing device. | 04-30-2015 |
20150120376 | DATA PROCESSING DEVICE AND METHOD - A data processing device includes a processor that executes a process. The process includes: analyzing job flow information based on information indicating a processing sequence and processing content, and generating analysis information including information indicating jobs processable in parallel, and information indicating a processing sequence of the jobs processable in parallel; and associating the job flow information that was a target of analysis with the analysis information obtained from the job flow information that was the target of analysis and registering the associated information in a memory. | 04-30-2015 |
20150127411 | WORKFLOW RULES ENGINE - Embodiments of the invention relate to systems, methods, and computer program products for providing a workflow rules engine. The system, method, and computer program product are configured to receive data associated with a plurality of events; determine an identity of a user reviewing at least one of the plurality of events; receive a workflow rule from the user relating to at least one of the plurality of events, wherein the workflow rule causes an action to occur in response to a future occurrence of the event; and implement the rule for future events. The system allows a user to personally configure actions that occur in response to events determined by the system during, for example, a phone call with a customer. | 05-07-2015 |
20150127412 | WORKFLOW MANAGEMENT SYSTEM - A workflow management system can be implemented by one or more computing systems or services. The workflow management system may be used with a variety of different types of workflows, such as one or more fulfillment systems. The fulfillment systems can be any type of fulfillment system. For example, the fulfillment systems may fulfill orders for digital items, physical products, gifts, services, or a combination of digital products, physical products, services, and/or gifts. The orders may be electronic orders, orders placed via phone or mail, or the like. | 05-07-2015 |
20150127413 | JOB EXECUTION SYSTEM, JOB EXECUTION PROGRAM, AND JOB EXECUTION METHOD - In order to reduce the load of an approval process when approval is required to execute computation jobs using computer resources, the job execution system according to the present invention groups multiple computation jobs and then requests approval in units of groups, and when approval with respect to a group is obtained, all of the computation jobs included in that group are treated as having obtained approval. | 05-07-2015 |
20150142501 | SYSTEM AND METHOD FOR EXECUTING BUSINESS SERVICES AND ENHANCING BUSINESS PERFORMANCE THROUGH A BUSINESS PROCESS MODELING NOTATION - The various embodiments herein provide a system and method for executing business services through a business process modelling notation. The system comprising a rule parser to parse the business domain specific rules, a rule object builder to generate a plurality of rule objects to execute the rules, a rule repository to store the rule objects, a rule executor to execute the rule objects, an event listener to store events raised by a business service in an event queue, an event registry to store information related to a plurality of events, an event processor to process the events and an event queue to hold the events which are being processed concurrently. The event processor comprises an event log module, an event router module, a subscriber notification module and a rule invocation module. The performance of the system is enhanced using techniques comprising pre-execution, branch parallelization, branch prediction, branch result caching and distributed task delegation. | 05-21-2015 |
20150142502 | METHODS AND SYSTEMS FOR CREATING TASKS - Methods and systems for creating one or more tasks. One or more electronic documents are clustered in one or more first groups based on a similarity of handwriting in the one or more electronic documents. Each electronic document of each of the one or more first groups is partitioned into one or more partitions. Each of the one or more partitions is assigned an area identification number. The one or more tasks are created such that each task of the one or more tasks includes a partition, from each electronic document of the one or more electronic documents, having same area identification number. | 05-21-2015 |
20150142503 | METHOD AND COMPUTER PROGRAM PRODUCT FOR WORKFLOW MANAGEMENT - In a desktop for workflow management, a global task list of tasks to be performed is generated. The global task list includes a sequence of plural individual task lists ordered according to a configurable task list order. Each individual task list contains one or more tasks ordered according to respective individual task list sort criteria, and each individual task list is updated automatically through a notification mechanism. For each individual task list in the global task list, respective tasks that form part of the individual task list are listed in the global task list in order of appearance in the individual task list. | 05-21-2015 |
20150142504 | INTERFACE TO SELECT APPLICATION BASED ON STATE TRANSITION MODELS OF WORK - An application selection system for completing a work process includes an environment activity module that detects at least one event to determine an environmental activity occurring in an environment exposed to a user of the application selection system. A user activity module detects at least one user activity to determine at least one active state of the user. The application selection system further includes an application determining unit in electrical communication with the environment activity module and the user activity module. The application determining unit is configured to determine a passive state of the user, at least one work task included in the work process and a suitable application among a plurality of applications to execute the at least one work task. | 05-21-2015 |
20150294253 | POINT OF ENTRY ON USER INTERFACE - Customizable swim-lanes are provided on a user interface (UI) to gain a single point of entry into a multitude of work-items associated with a corresponding business process. To generate the single point of entry, parameters associated with the work-items are analyzed and rendered on the UI. Based upon a selection of one or more parameters, UI elements are generated to execute functionalities associated with the work-items. The generated UI elements and the associated work-items are orchestrated into a plurality of clusters based on the selected parameters. A single point of entry is provided by generating a plurality of customizable swim-lanes and rendering the plurality of customizable swim-lanes on the UI. The customizable swim-lanes provide the single point of entry to the plurality of UI elements to execute functionalities associated with the plurality of work-items. | 10-15-2015 |
20150302334 | QUICK DRAFTS OF ITEMS IN A PRIMARY WORK QUEUE - Techniques disclosed herein facilitate the use of the primary work queue within an information management application as a centralized access point for creating and viewing multiple types of new draft items such as a note, to-do, or message item. An information management application can receive a new item request through its user interface and initiate a new draft item in response to the new item request. A view of new draft item can then be surfaced in a primary work queue of the information management application. The item type of the new draft item may be different than other item types in the primary work queue. | 10-22-2015 |
20150310359 | SYSTEM FOR MODELING PRODUCTION OF A PRODUCT - A method is provided that includes receiving process-related information describing a logical sequence of tasks to produce respective internal products of a process for production of a product. At least some of the tasks have a precedence relationship whereby the internal product produced by one task is an input utilized or required by another task. The method includes for at least some of the tasks, separating each of the at least some of the tasks into a closure portion that requires availability of the last input of its task before being initiated, and a distinct precursor portion capable of being initiated before the respective last input is available; and constructing a schedule for execution of the at least some of the tasks. Construction of the schedule includes temporally sequencing the closure portions of the respective tasks without intervening precursor portions, and prepending the precursor portions to respective, temporally-sequenced closure portions. | 10-29-2015 |
20150310370 | VIDEO TRACKING BASED METHOD FOR AUTOMATIC SEQUENCING OF VEHICLES IN DRIVE-THRU APPLICATIONS - A method for updating an event sequence includes acquiring video data of a queue area from at least one image source; searching the frames for subjects located at least near a region of interest (ROI) of defined start points in the video data; tracking a movement of each detected subject through the queue area over a subsequent series of frames; using the tracking, determining if a location of the a tracked subject reaches a predefined merge point where multiple queues in the queue area converge into a single queue lane; in response to the tracked subject reaching the predefined merge point, computing an observed sequence of where the tracked subject places among other subjects approaching an end-event point; and, updating a sequence of end-events to match the observed sequence of subjects in the single queue lane. | 10-29-2015 |
20150310445 | DYNAMICALLY SELECTING CONTACT CENTER WORKFLOWS BASED ON WORKFLOW INSIGHTS - Embodiments of the invention provide systems and methods for managing workflows in a contact center. More specifically, embodiments of the present invention are directed to dynamically influencing workflows based on learned insights into those workflows. With end-to-end Customer Relationship Management (CRM) suites, which manage the entire customer service journey from consumer website to knowledge base to escalation to a live agent via a communication channel to incident creation and incident resolution, it is possible to provide an out-of-the-box, simple-to-use solution to the above problems that offers unique advantages over the expensive, custom, bolt-on solutions. | 10-29-2015 |
20150332195 | FACILITATING PERFORMANCE MONITORING FOR PERIODICALLY SCHEDULED WORKFLOWS - The disclosed embodiments provide a system for monitoring the performance of periodically scheduled workflows and associated jobs while they are executing a computing cluster. During operation, the system monitors the total execution time for the workflow. While monitoring the total execution time for the workflow, the system also monitors execution times for individual jobs in the set of jobs that comprise the workflow. The system also periodically determines an execution-time threshold for the workflow based on prior executions of the workflow. If the monitored execution time for the workflow exceeds the determined execution-time threshold for the workflow, the system sends an alert about the workflow to a user. The system also enables the user to examine the monitored execution time for the workflow and the monitored execution times for the associated jobs. This helps the user to determine a solution to a performance problem for the workflow. | 11-19-2015 |
20150332287 | SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT OPPORTUNITY TEMPLATING - The method includes receiving a target customer relationship management (CRM) opportunity from a social customer relationship management application. The method also includes extracting one or more structural elements from the target CRM opportunity. The method also includes extracting one or more structural attributes of each structural element responsive to extracting the one or more structural elements. The method also includes storing the one or more structural elements and the one or more structural attributes associated with each structural element in a template database. The method also includes creating a template from the one or more structural elements and the structural attributes in the template database. | 11-19-2015 |
20150339607 | METHODS AND APPARATUS FOR FACILITATING LOCATE AND MARKING OPERATIONS - Methods and apparatus for facilitating a locate and/or marking operation by assessing risk associated with the locate and/or marking operation. A communication interface receives a locate request ticket generated by a one-call center. A processor parses the locate request ticket to extract ticket information obtained from the locate request ticket. The processor further performs a statistical analysis of historical information that is selected based on the ticket information and includes historical damage reports for underground facility infrastructure and/or historical records of previously completed locate request tickets. At least one risk designation is assigned to the locate request ticket based on the statistical analysis of the historical information. The risk designation is transmitted or stored to facilitate clearing the locate request ticket and/or dispatching a locate technician to perform the locate and/or marking operation. | 11-26-2015 |
20150339611 | MINIMIZING UNDESIRABLE USER RESPONSES IN AUTOMATED BUSINESS PROCESSES - A system, and computer program product for minimizing undesirable user responses in automated business processes design are provided in the illustrative embodiments. A user response is identified in an interaction between a user and an automated business process. Using sentiment analysis, a determination is made that the user response comprises an undesirable response based on an undesirable emotional state of the user. A modification is selected, wherein the modification causes a change in the interaction to minimize the undesirable response. The modification is applied to the automated business process to cause the change in a future portion of the interaction. | 11-26-2015 |
20150356485 | METHODS AND SYSTEMS FOR INTELLIGENT EVOLUTIONARY OPTIMIZATION OF WORKFLOWS USING BIG DATA INFRASTUCTURE - Methods and systems for optimizing the configuration and parameters of a workflow using an evolutionary approach augmented with intelligent learning capabilities using a Big Data infrastructure. In an embodiment, a Big Data infrastructure receives workflow input parameters, an objective function, a pool of initial configuration parameters, and completion criteria from a client computer, and then runs multiple instances of a workflow based on the pool of initial configuration parameters resulting in corresponding output results. The process includes storing the workflow input parameters and the corresponding output results, modeling the relationship between changes in the workflow input parameters and the corresponding output results, determining that optimal output results have been achieved, and then transmitting the optimal output and the input-output variable relationships results to the client computer. | 12-10-2015 |
20150363733 | PROJECT WORKSPACE PRIORITIZATION - Prioritization of project workspaces is provided herein. Data items are grouped into project workspaces based on workspace identifiers with which the data items have been tagged. Grouped data items included in a project workspace are tagged with a common workspace identifier that indicates association with a project corresponding to the project workspace, the project including tasks for a user. Priority of the project workspace is determined relative to priority of other project workspaces and based on ascertaining priorities of the tasks of the project by analyzing the grouped data items included in the project workspace. An indication of the priority of the project workspace relative to priority of the other project workspaces is provided for graphical presentation to the user, in order to facilitate focusing the user to a highest priority project workspace of the project workspaces. | 12-17-2015 |
20150363734 | MULTIPLE OBJECTIVE OPTIMISATION METHOD AND DEVICE - The invention relates to an optimization system ( | 12-17-2015 |
20150371159 | Generating Business Rule Model - A method, apparatus and program product for generating a business rule model. In one embodiment, there is provided a method for generating a business rule model, comprising: extracting from source code of an application system a business flow executed by the source code, the business flow comprising a plurality of business procedures that are executed in an order; analyzing parts in the source code that are associated with various business procedures among the plurality of business procedures, building rule metadata describing business rules followed by various business procedures; and generating a business rule model followed by the business flow on the basis of the order and the rule metadata. In one embodiment of the present invention, there is provided an apparatus for generating a business rule model. Accordingly, a business rule model may be automatically generated from source code of an application system without manual manipulation. | 12-24-2015 |
20150379451 | HIGH-LOAD BUSINESS PROCESS SCALABILITY - The present disclosure involves systems, software, and computer implemented methods for providing high-load business process scalability in cloud-based infrastructures. One process includes operations for receiving a message at a first computer node executing a first business process instance. A second business process instance associated with the message is identified. The message is sent to a messaging queue for retrieval by the second business process instance if the second business process instance is not located at the first computer node. | 12-31-2015 |
20160012368 | Real-Time User Interface for Prioritized Professional Work Queue | 01-14-2016 |
20160012369 | System and Method for Generating a Custom Revenue Cycle Model with Automated Lead Movement | 01-14-2016 |
20160012370 | BUSINESS EVENT PROCESSING | 01-14-2016 |
20160019488 | WORKFLOW MANAGEMENT DEVICE AND WORKFLOW MANAGEMENT METHOD - Provided is a versatile workflow system for managing a document routing workflow and work from work placement to completion. Information of an action executable in a certain status is received from an administrator terminal, combination information of the status and the action executable is stored in an action storage section, information of the action and action elements configuring the action is received from the administrator terminal, and combination information of the action and the action elements is stored in an action-element storage section. All actions extracted from the action storage section with the status as a key are displayed on a user terminal as the actions executable by the user. Information of a selected action selected from the displayed actions is received from the user terminal, the action-element storage section is referred to, and all the action elements configuring the selected action are extracted and executed. | 01-21-2016 |
20160019503 | MONITORING RESPONSES TO CHANGES TO BUSINESS PROCESS ASSETS - A method, system, and/or computer program product monitors a response to a notification of a change to a business process. Criteria for delivery of a notification of a change to a business process are configured. In response to the criteria being met, the notification of the change to the business process is transmitted to a receiving device. The receiving device is monitored for a response to the notification of the change to the business process. In response to detecting no response to the notification of the change to the business process from the receiving device within a predefined amount of time, a corrective instruction is issued to a monitoring device. | 01-21-2016 |
20160026947 | SYSTEMS AND METHODS FOR ORGANIZING METADATA - Embodiments described herein disclose systems and methods for presenting information to a user, wherein the user may view and interact with the information. Embodiments may be configured to present the information in a multilayer pie chart, sunburst, etc., wherein different layers of the chart represent different metadata corresponding to different tasks. | 01-28-2016 |
20160026958 | RESTAURANT FOOD PREPARATION SCHEDULING MANAGEMENT SYSTEM AND METHOD - A restaurant food preparation scheduling management system and method are provided. The system comprises: a food ordering module, used to input food ordering data, where the food ordering data includes a plurality of pieces of dish data; a storage module, used to record category data of the dish data; a categorization module, connected to the storage module and the food ordering module, and used to categorize the dish data in the food ordering data into categories according to the category data; a scheduling processing unit, used to take the dish data of the same category as a food preparation group according to the category data of the dish data, so as to set up a food preparation scheduling list; and a food preparation device, to which the food preparation scheduling list is transmitted, used to display the food preparation scheduling list. | 01-28-2016 |
20160026959 | Visual Workflow Display and Management - A computer-implemented method or system of visually displaying a workflow can include visually arranging graphical representations of batches within a workflow to indicate workloads at multiple tasks within the workflow to form a visual arrangement. The graphical representations can have a graphical feature indicating relative workloads to process the batches at the respective tasks. The method further includes updating the visual arrangement of the representations of batches as batches progress within the workflow. The current approach provides the user with a more intuitive feeling of the workload, e.g., the number of samples, at each stage or task in a workflow. This has the benefit that the user can more easily identify any backlogs or bottlenecks in the workflow. Furthermore, embodiments provide the user with ability to selectively re-batch by interacting with the graphical representations of batches. | 01-28-2016 |
20160027019 | SYSTEMS AND METHODS FOR GENERATING WORKFLOW REPORTS - A method for producing a record of a workflow traversal at an electronic device. A first user is guided through a first path corresponding to a first portion of an interactive guide, which includes (i) displaying a first sequence of guidance steps, wherein each respective guidance step in the first sequence of guidance steps includes a respective question and one or more respective responses to the question, and (ii) for each respective guidance step, receiving a selection of one of the respective responses to the question. For each respective guidance step in the first sequence of guidance steps, a record is stored, which includes the respective question and the selected response to the respective question. Following termination of the workflow traversal, a report is generated of the first user's path through the portion of the interactive guide. | 01-28-2016 |
20160048790 | CLASSIFICATION AND MODELLING OF EXCEPTION TYPES FOR INTEGRATION MIDDLEWARE SYSTEMS - The present disclosure describes methods, systems, and computer program products for modeling exception flows in an integration system. One computer-implemented method includes identifying, by operation of an application integration system, an exception corresponding to an integration operation of an integration process, determining, by operation of the application integration system, a type of the exception, determining, by operation of the application integration system, one or more exception handling patterns for the type of the exception, and configuring, by operation of the application integration system, an exception flow of the integration process based on the one or more exception handling patterns. | 02-18-2016 |
20160048791 | INTELLIGENT PROCESS FLOWS - Configuration information, indicating how a computing system process is configured, is analyzed to obtain calculated metrics and recommendations for improving the process. The calculated metrics and recommendations are surfaced on a user interface display, along with user input mechanisms that can be actuated to take action in order to implement one or more of the recommendations. If a user input mechanism is actuated, the corresponding action is performed to modify the process to implement the recommendation, and the process display is updated to show the modification. | 02-18-2016 |
20160063421 | SYSTEMS AND METHODS FOR SERVICE LEVEL AGREEMENT FOCUSED DOCUMENT WORKFLOW MANAGEMENT - Systems and methods for managing document workflows is disclosed. The method includes configuring and deploying a document workflow based on at least one service level agreement (SLA) parameter. The document workflow includes one or more document processing tasks. The method also includes establishing communication between the configured document workflow and a document management system. The method further includes retrieving a document from the document management system in response to at least one service request received from a first user role. The method furthermore includes accessing the retrieved document to perform the one or more document processing tasks by a second user role. The method also includes generating at least one of a notification and an alert based on statuses of the one or more document processing tasks with respect to the at least one SLA parameter. | 03-03-2016 |
20160063422 | BUSINESS PROCESS MODEL SYNCHRONIZATION - Methods and apparatuses for packaging a business process model is provided. A processor determines one or more differences between a first business process model and one or more templates. A processor determines one or more paths of workflow for the first business process model. A processor generates a first generated model, wherein the generated model includes, at least in part, the determined one or more differences and the determined one or more paths. | 03-03-2016 |
20160071043 | ENTERPRISE SYSTEM WITH INTERACTIVE VISUALIZATION - Approaches for interacting with business process content on a computing device are provided. An approach includes aggregating business process data from base lists into business process chains or scenarios comprising at least one link between two or more business processes. The approach further includes displaying, at a computing device with a screen display, at least a portion of a business solution on the screen display. The portion of the business solution includes the business process chains or scenarios. The approach further includes detecting a first input at a location of a first item of the business process chains or scenarios on the displayed portion of the business solution. The approach further includes in response to the detecting the first input, selecting the first item and manipulating the first item on the displayed portion of the business solution relative to other items of the business process chains or scenarios. | 03-10-2016 |
20160078386 | Branch Versioning for Process Management - Business process structures and modifications thereto in one or more branches may be reflected in database entries that include a key identifying the node and branch and one or more attributes associated with the node. Various embodiments provide systems, methods, and machine-readable media that facilitate updating the database entries to create a modified branch version of a business process structure, merge the branch version into a parent branch thereof, resolve conflicts between different versions of the business process structure, and/or reconstruct the business process structure within a selected branch context. | 03-17-2016 |
20160086119 | EQUAL DISTRIBUTION OF WORKLOAD IN A WAREHOUSE - Systems, methods, and non-transitory computer-readable mediums having program instructions thereon, provide for equally distributing workloads in a warehouse. In an embodiment, the workloads are distributed to the resources/employees so that there are no overloads at certain points in time as well as no idle times. In an embodiment, the equal distribution of the workload can be defined for different activity areas corresponding to a single team. In an embodiment, the equal distribution of the workload can be defined subject to a variable available capacity (i.e., the available capacity is not constant over time but has some breaks/reduced capacity in between, e.g., lunch break). Further, in an embodiment, the distribution of the workload can be defined subject to warehouse area constraints (e.g., size of the aisles). | 03-24-2016 |
20160086120 | GUIDED PAGE NAVIGATION - Configuring a set of guided documents for operation of a business activity based on a workflow for the activity, industry expertise, and a plurality of models of source data that is relevant to the business activity, wherein points of entry to access the guided documents are organized around one or more industry-specific data dimensions. | 03-24-2016 |
20160092817 | INTERFACE FOR EXPANDING LOGICAL COMBINATIONS BASED ON RELATIVE PLACEMENT - A method, apparatus, and system for an interface for expanding logical combinations based on relative placement are provided. Logical combinations are built using a consistent logical layout specifying logical operators and order of operations based on direction of expansion and relative positions. The interface allows the user to add or move objects at specific positions relative to existing objects to select the logical operators for integrating the objects into the logical combination. Based on the specific pathway that the direction follows, an associated logical operator is selected to connect an existing object to the new or moved object. The logical combinations that are built in Visual Information Builder (VIB) can be automatically translated into corresponding business rule code for evaluation and execution by a rules engine. | 03-31-2016 |
20160092818 | METHOD AND SYSTEM FOR IMPLEMENTING AN ADAPTIVE DATA GOVERNANCE SYSTEM - Disclosed is a method, system, and computer program product for implementing adaptive business workflows, where the context is coordinated with a hierarchy. The adaptive workflow may include conditional stages that are also coordinated with the hierarchy. | 03-31-2016 |
20160098661 | BUSINESS PROCESS FRAMEWORK - A business process framework (BPF) may be used to provide a vendor agnostic interface to allow one or more business users to design, deploy, test and/or monitor an operation of one or more business processes using a common user interface. The BPF may allow a user access to a business process management (BPM) system using a common interface, regardless of a vendor or version of BPM system being used by a business organization. The BPF may include a business process modeling interface allowing the business user to model, via the common user interface, regardless of the version or vendor of the BPM system product being used. The BPF may also include an execution interface capable of communicating with an execution engine included in different BRMS products. The execution interface may include a translator to translate a business model into a format compatible with each of a plurality of execution engines. | 04-07-2016 |
20160098662 | Apparatus and Method for Scheduling Distributed Workflow Tasks - A server has a processor and a memory storing instructions executed by the processor to access scheduling tools including an entity workload profile with a work flow tasks schedule and work flow task dependencies. Processed data associated with a work flow task within the entity workload profile is identified. The work flow task dependencies are analyzed to alter the work flow tasks schedule to prioritize work flow tasks that rely upon the processed data. | 04-07-2016 |
20160125341 | FLOOR PLAN BASED WORKFLOW MAPPING - A system for presenting graphic depictions of a workflow in a workplace gathers information to help it automatically identify the workflow. The system presents surveys to human resources and receives responses to develop various segments of the workflow. The system resolves any gaps by using the received responses to identify additional human resources who should receive surveys. It then presents surveys to the additional human resources, receives additional responses, and uses the additional responses to complete the workflow. | 05-05-2016 |
20160125342 | DIRECTING AN INSPECTOR THROUGH AN INSPECTION - Systems and methods for creating and editing an inspection plan and directing an inspector through an inspection are provided. An exemplary system, according to one implementation, comprises a mobile computing device and a server computer. The mobile computing device is configured to communicate audible prompts to an inspector and receive audible replies from the inspector. The server computer is configured to store an inspection plan comprising a sequence of inspection steps, translate each of the inspection steps of the inspection plan into audible prompts, transmit the audible prompts to the mobile computing device, receive the audible replies from the mobile computing device, and translate the audible replies into a set of inspection results. | 05-05-2016 |
20160125343 | System and Method for Providing Secure Remote Access to Computer-Based Work - Described are various embodiments of a system and method for providing enrolled users secure remote access to computer-based work originating from distinct clients. In some embodiments, the system comprises a network-accessible computing unit having a business application operating thereon and being remotely accessible by distinct network-enabled computing devices via respective secure network connection thereto. The computing unit further has one or more data storage devices operatively associated therewith or accessible thereto to maintain a user register of enrolled users and their respective work capabilities, as well as a register of computer-based tasks to be completed for the distinct clients. The system is operable select at least one of enrolled user as suitable for performing a designated task, authorize the selected user remote access to the business application to complete the designated task; and track work done by the selected user for remuneration purposes. | 05-05-2016 |
20160125510 | METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR UTILIZING JOB CONTROL ORDERS IN AN ORDER MANAGEMENT SYSTEM - According to one aspect, the disclosed subject matter describes herein a method that includes detecting a fallout condition associated with a communication of orders directed to a network target in an order and service management (OSM) system, identifying a plurality of failed orders corresponding to the fallout condition, and generating a job control order that designates a remedial operation to be applied to each of the plurality of failed orders. | 05-05-2016 |
20160140472 | SYSTEMS AND METHODS FOR MANAGING ASSEMBLY ACCOUNTABILITY GRIEF - Systems and methods are disclosed for managing assembly accountability grief. According to certain embodiments, a change that creates at least one grief is detected. An accountability report associating the at least one grief with an affected model is received. Moreover, the at least one grief may be assigned to a workcenter. | 05-19-2016 |
20160140500 | AGGREGATING BUSINESS ANALYTICS ARCHITECTURE AND CONFIGURATOR - A method and associated system for designing an architectural solution. Functional requirements and nonfunctional requirements are received. Responsive to receiving the functional requirements and nonfunctional requirements, first level outputs are produced. Further input is received through a guided questionnaire, wherein the guided questionnaire is based on the first level outputs. Responsive to receiving the further input, a list of client specific components and subcomponents, a client specific solution reference architecture, and a set of reference links are produced. | 05-19-2016 |
20160140502 | MANAGING MULTIPLE TASKS OF A PROJECT PLAN VIA A TASK MANAGEMENT TOOL - Systems, methods, and other embodiments for providing management of tasks of a project plan associated with a computer application are described. In one embodiment, a task management tool is disclosed that is configured to generate a task rectangle for display in a task management view. The task rectangle is representative of a task of the project plan in a Cartesian plane format having two attribute axes. An attribute indicium is also generated for display at a first position within the task rectangle as determined by the intersection of two attribute values of the first task on each of the two attribute axes, respectively. At least one of the two attribute values may be modified by re-positioning the attribute indicium at a second position within the task rectangle. The two attribute values take on two attribute axes values of the Cartesian plane format that intersect at the second position. | 05-19-2016 |
20160140654 | AUTOMATED PROCESS WORKFLOW FOR THE ENTIRE MORTGAGE LOAN AND CLOSING PROCESS - A cloud-based mortgage software service to automate the residential mortgage application process by i) presenting a combination of fields, forms, and pages to solicit information from a borrower for a residential mortgage loan application and then comparing that extracted information to some information on trigger conditions for borrower documents needed for the loan. A database contains and indexes information regarding i) mortgage guidelines and requirements for residential mortgage loans. The mortgage software service automates the mortgage application process by reconciling i) the extracted information to ii) any trigger conditions in the database associated with the borrower documentation needed from the mortgage guidelines and the overlays to reinforce or verify the extracted information in the fields and forms by the borrower, and then generate a list of needed borrower documents that will be needed by the underwriter based on the guidelines of the government-sponsored lending institutions and the overlays required by direct lending corporations. | 05-19-2016 |
20160148143 | PRIORITIZING WORKLOAD - A method and system for determining work ticket priority is provided. The method includes enabling a work ticket for a work assignment associated with an entity. The work ticket is assigned an initial priority value. Relevant data from multiple sources is associated with the work ticket and an updated priority value is requested. In response, multiple priority scores for the work ticket with respect to additional work tickets are published to an enterprise service bus (ESB) and an aggregate score for work ticket is calculated from the multiple priority scores. | 05-26-2016 |
20160155075 | DYNAMIC BINDING OF PROCESS PATTERNS IN A METHOD ARCHITECTURE | 06-02-2016 |
20160162824 | MONITORING THE IMPACT OF INFORMATION QUALITY ON BUSINESS APPLICATION COMPONENTS THROUGH AN IMPACT MAP TO DATA SOURCES - The present disclosure relates to building and maintaining an impact map for a plurality of business application components (BACs) operating in a computing environment. The impact map impact map identifies associations between the BACs operating in the computing environment and terms in the business glossary. The business glossary specifies terms used by the plurality of BACs. The impact map may be updated in response to changes in the computing environment, such as a BAC being added to the computing environment, a change in a stated use of a term by one of the BACs, and an update to a measure of importance of one of the terms to a BAC which uses that term, updating an impact map to reflect the indicated change. | 06-09-2016 |
20160180423 | SYSTEM AND METHOD FOR QUEUEING VIDEO CALLS | 06-23-2016 |
20160189073 | SALES PIPELINE VISUALIZATION TOOL - A method, system and computer program product for sales pipeline visualization in a customer relationship management (CRM) system is provided. The method includes defining a desired sales pipeline, the desired sales pipeline comprising different sales stages of a sales process and a number of sales opportunities at each of the different sales stages over a sales cycle. The method also includes generating in a display, a visualization of the desired sales pipeline. The method yet further includes determining an actual number of sales opportunities for an actual sales pipeline for a sales representative utilizing the CRM application at each stage of the sales process over the sales cycle and additionally generating in the display a visualization of the actual sales pipeline. Finally, the method includes displaying the additionally generated visualization of the actual sales pipeline in connection with the display of the generated visualization of the desired pipeline. | 06-30-2016 |
20160189074 | METHOD AND SYSTEM FOR AN ENTERPRISE PROCESS ENGINE FOR INTELLIGENCE AND COLLABORATION - A method and a system for gathering intelligence and disseminating information based on the intelligence in collaboration with subscribed entities within an enterprise are provided. The method includes executing a decision-making and problem-solving process using an enterprise process engine, managing the decision-making and problem-solving process using a cross-domain tasking manager configured to provide a set of formal decision making process flows, and periodically populating one or more dashboards provided by a situation room. The situation room is configured to receive current information relating to an operation of the enterprise, transmit news alerts based on the received current information to subscribed users, and display at least one of a directory of users currently online and a directory of users identified as experts in predetermined areas of the enterprise. | 06-30-2016 |
20160189075 | Process for Streamlining Job Plans, Tasks and Ancillary Components for a Work Management System - A process for streamlining job plans for a work management system using parameterized templates is presented. The parameterization of job tasks and any ancillary components allows job plans to be consolidated into job plan templates. Various job plan instances can then be configured using such a template, representing the various configurations of a class of asset. The advantage of this approach is reducing the volume of material that must be maintained for potentially mission critical, safety critical job plans. Furthermore, it allows for the generation of fine-grain job plans for the various subclasses of an asset. Ultimately, it enables an organization to shift focus towards developing the best possible job tasks, which are then reused to develop the best possible job plans. | 06-30-2016 |
20160189077 | PERMITTED ASSIGNMENT USER INTERFACE - Systems, apparatuses, and methods for displaying a visual task board comprising a permitted assignment user interface are disclosed. Displaying a permitted assignment user interface may comprise generating a first card representing a first record, wherein the first record comprises an information element that has a first value of a visualization metric, generating an output for display, the output comprising a first lane representing the first value of the visualization metric and comprising the first card, and, in response to operator input indicating a primary context and on a condition that an association between the primary context and the first record is prohibited, updating the output by generating an updated first card representing the first record and indicating that the association between the first record and the primary context is prohibited, and generating an updated output for display omitting the first card and comprising the updated first card. | 06-30-2016 |
20160253605 | METHOD AND SYSTEM FOR ANALYZING PERFORMANCE OF CROWDSOURCING SYSTEMS | 09-01-2016 |
20160253613 | HIERARCHICAL SERVICE TREES | 09-01-2016 |
20160379148 | System and Methods for Interest-Driven Business Intelligence Systems with Enhanced Data Pipelines - In accordance with disclosed embodiments of the invention, a business intelligence server system receives telemetry data from an interest-driven business intelligence visualization system. The telemetry data includes an action for manipulating data. The telemetry data for an action is added to current workflow data. The current workflow data includes a sequential list of actions performed on the data. The current workflow data is compared to stored workflow data. One or more possible subsequent actions to perform on the data are determined based upon the comparison of the current workflow data to stored workflow data that includes workflow data for multiple workflows, and provides the one or more possible subsequent actions to perform on the data to the interest-driven business intelligence visualization system. | 12-29-2016 |
20160379149 | SCHEDULE DETERMINATION DEVICE AND SCHEDULE DETERMINATION PROGRAM - A schedule determination device includes an acquisitor, a setter, and a determiner. The acquisitor acquires indexes of an operation schedule of a device and constraint conditions of the indexes. The setter sets a second range, which is narrower than a first range set in the operation schedule before a change, as a range for values of variables that establish constraint conditions of indexes of a new operation schedule. The determiner determines the operation schedule of the device, using the variable values within the second range. | 12-29-2016 |
20170236084 | SYSTEM AND METHODS FOR IMPLEMENTING CUSTOM TRANSACTIONS WITHIN A MULTI-TENANT PLATFORM | 08-17-2017 |
20170236085 | INFORMATION PROCESSING APPARATUS AND METHOD FOR MANAGING CONNECTIONS | 08-17-2017 |
20170236130 | Emulating Manual System of Filing Using Electronic Document and Electronic File | 08-17-2017 |
20180025307 | SYSTEM AND METHOD TO AUTOMATE PROVENANCE-AWARE APPLICATION EXECUTION | 01-25-2018 |
20180025458 | SELF-CUSTOMIZING, MULTI-TENANTED MOBILE SYSTEM AND METHOD FOR DIGITALLY GATHERING AND DISSEMINATING REAL-TIME VISUAL INTELLIGENCE ON UTILITY ASSET DAMAGE ENABLING AUTOMATED PRIORITY ANALYSIS AND ENHANCED UTILITY OUTAGE RESPONSE | 01-25-2018 |
20190147382 | CREATING DIGITAL WORKERS IN ORGANIZATIONS | 05-16-2019 |
20220138644 | SYSTEM AND METHOD FOR LEVERAGING A COMPLETENESS GRAPH - A method of automating a workflow may include obtaining a completeness graph including conditions applied to attributes of an entity, determining that a missing attribute subset of the attributes lacks a corresponding value, determining that a condition corresponding to a missing attribute of the missing attribute subset is satisfied, and obtaining a value for the missing attribute. The value may be a result of performing a task in the workflow. The method may further include modifying a state of the entity by assigning the value to the missing attribute to obtain a modified state of the entity. | 05-05-2022 |
20220138802 | SYSTEMS AND METHODS FOR IMPLEMENTING A SPONSOR PORTAL FOR MEDIATING SERVICES TO END USERS - A graphical user interface (GUI) for a sponsor portal system includes a first display area that persistently displays a list of a plurality of tabs and a second display area. When the GUI is executed by a computing device of a sponsor of the plurality of sponsors, the second display area is dynamically updatable to display a scrollable list of customers of the sponsor, a list of vendors approved by the sponsor, and a list of active offers. In response to selection of an active offer, the GUI is configured to display a draft offer message and an approval control. In response to selection of the approval control, the sponsor engine is configured to transmit an interactive graphic to mobile computing devices, the interactive graphic configured to communicate information to the mobile computing devices for display on a screen of limited size. | 05-05-2022 |