| Class / Patent application number | Description | Number of patent applications / Date published |
|---|
| 379221010 | Alternate routing | 31 |
| 20080198998 | Strategic Telecom Optimized Routing Machine - A method of routing calls through a network ( | 08-21-2008 |
| 20080232573 | User-Programmable Call Progress Tone Detection - A telecommunications system is disclosed that enables a telecommunications switch to be “user” programmable in the “field”—in contrast to only programmable by the manufacturer or third-party software company—with audio samples. Each audio sample is exemplar of a sound that might be encountered during or after the establishment of a telecommunications call that is handled by the telecommunications switch. In accordance with the illustrative embodiment, the audio samples are received by the telecommunications switch through one or more of the same ports that the telecommunications switch uses to route calls, in contrast to programs and program data that are received by the telecommunications switch through a programming port. | 09-25-2008 |
| 20080260139 | System and Method for Voice Over Internet Protocol Using a Standard Telephone System - A system and method is provided for routing telephone calls on a standard telephone network to one of a PSTN network and a VoIP network. The system comprises at least one telephone capable of making local and long distance calls on the network. A Central Office is coupled to the telephone and comprises a trigger for identifying calls to be routed to either a VoIP platform or the PSTN network. Calls to be converted to IP protocol are routed to a VoIP platform. An IP network is coupled to the VoIP platform and routes VoIP calls to one or more devices in communication with the telecommunications system. | 10-23-2008 |
| 20090080637 | DIALING PLAN REMOVAL - A request to delete a dialing plan is received. A list is generated of switching modules that are connected to a central processor of a telephone switch. Each switching module is queried to determine if the switching module includes a copy of the dialing plan. It is determined whether the dialing plan is in use by querying switching modules that include a copy of the dialing plan. If the dialing plan is not in use, then the dialing plan is deleted from at least one switching module identified as including a copy of the dialing plan. | 03-26-2009 |
| 20090116634 | ACCOMMODATION OF TWO INDEPENDENT TELEPHONY SYSTEMS - Independent telephony systems are integrated by using symmetric forking from both systems. Calls received by either system are forked to the other system. Thus, a call can be accepted by one of the systems, using its external interfaces, and presented to all devices in both systems. Each system is enabled to leverage internal call control advanced features to enhance overall user experience. Internally inserted parameters to call requests are used between the two systems for preventing endless loop of calls between the integrated systems. | 05-07-2009 |
| 20090268897 | METHOD FOR SELECTION AND ROUTING OF AN INBOUND VOICE CALL TO AN APPROPRIATE NETWORK FOR COMPLETION - A method of directing a call includes receiving a call connection request, the call connection request including an identifier associated with a called party. The method also includes determining a network category associated with the called party in response to receiving the call connection request and generating an instruction operable to direct the call connection request to a selected one of at least two networks accessible for communication by the called party. The network is selected by the instruction in response to the determined network category associated with the called party. | 10-29-2009 |
| 20100150335 | CALL ROUTING - An inbound traffic allocation module is configured to store, in a database, data received from a plurality of site-services, and to determine a route capacity based at least in part on the received data, data received from each of the site-services including data related to at least one of a health and a busyness of the site-service. A traffic manager module is configured to retrieve the data from the site-services and to provide the data to the inbound traffic allocation module. A service selection engine module is configured to receive a request to route a call, and to route the call to one of the site-services based at least in part on the route capacity associated with the site-service. | 06-17-2010 |
| 20100166170 | Method and Apparatus for Relaying Calls - A dual mode user terminal for a calling party can make calls over both a conventional cellular network and a packet data network using VoIP protocols. If the called party is not available to receive a VoIP call over the packet data network, the user terminal for the calling party can request a third party user terminal available on the packet data network to relay the call between the calling party and the called party. | 07-01-2010 |
| 20100329443 | System and Method for Providing Mobile Based Services for Hotel PBX - The invention relates to a method and system for providing mobile based services for hotel PBX having an external number assigned which includes the steps of providing each hotel room which provides the mobile based service with at least one mobile station comprising a SIM, each SIM storing a different IMSI number; assigning a VPN to the hotel; assigning each IMSI number of each mobile station to a different MSISDN that can only be used internally in the MNO network and that cannot be dialed from other telephones; and assigning each MSISDN to a different extension number that can be used as a room extension number and that corresponds to the VPN number of the VPN of the hotel. The invention is advantageous in that it solves problems of prior art systems by making use of a mobile PBX, so that every hotel will have its own VPN numbers that can be used as room extensions. | 12-30-2010 |
| 20130308769 | METHOD AND SYSTEM FOR AUTOMATICALLY PROVIDING ALTERNATE NETWORK ACCESS FOR TELECOMMUNICATIONS - A communications unit is provided that can be coupled to a building's telecommunication wiring to provide an automated mechanism for isolating the building's wiring from a PSTN, while also providing a telecommunications connection to an alternative communications network via, for example, broadband or cellular networks. The communications unit can further be configured to be coupled to an alarm controller unit of a security system, thereby permitting the security system to communicate with a remote server system without loss of alarm data. The communications unit can also be configured to permit the legacy security system to provide normal disconnect functionality of building telephones from an outgoing telecommunications line while an alarm condition is present. | 11-21-2013 |
| 20150063555 | APPARATUS, METHODS, COMPUTER SOFTWARE AND COMPUTER PROGRAM PRODUCTS FOR TELECOMMUNICATIONS SERVICE MIGRATION - Apparatus, methods, computer software and computer program products for telecommunications service migration. The telecommunications service is being migrated from legacy telecommunications equipment to replacement telecommunications equipment. A first set of cables is communicatively coupled to the legacy telecommunications equipment. The legacy telecommunications equipment is communicatively coupled to a first gateway unit. The first gateway unit is communicatively coupled to a second gateway unit. A second set of cables is communicatively coupled to the second gateway unit. The second gateway unit is communicatively couplable to the replacement telecommunications equipment. This enables data associated with the telecommunications service to be communicated between the second gateway unit and the legacy telecommunications equipment via the first gateway unit prior to the telecommunications service being migrated to the replacement telecommunications equipment. The second gateway unit may communicate such data with the replacement telecommunications equipment after the telecommunications service is migrated to the replacement telecommunications equipment. | 03-05-2015 |
| 20150078545 | SYSTEM AND METHOD FOR PROVIDING AUTOMATED TRUNK SWITCHING FOR QUALITY OF SERVICE IMPROVEMENT - The present invention generally relates to voice communication means and systems for provision thereof. Specifically, the present invention relates to a computer implemented system and method for providing switching between a plurality of voice networks, or trunks, based at least in part on the quality of service (QoS) of a trunk. | 03-19-2015 |
| 379221020 | Service provider selection (e.g., local or long distance, primary and alternate carriers) | 9 |
| 20080232574 | Flexible Communication Systems and Methods - A method of initiating a telecommunication session for a communication device include submitting to one or more telecommunication carriers a proposal for a telecommunication session, receiving from at least one of the one or more of telecommunication carriers a bid to carry the telecommunications session, and automatically selecting one of the telecommunications carriers from the carriers submitting a bid, and initiating the telecommunication session through the selected telecommunication carrier. | 09-25-2008 |
| 20080240400 | TELEPHONE CALL PROCESSING METHOD AND APPARATUS - A method and apparatus for processing telephone calls in a packet-based telephony service is disclosed. A store of telephone party identifiers is maintained for multi-service users having access to the packet-based telephony service and an alternate telephony service. Incoming signaling information for telephone calls in the packet-based telephony service is monitored and outgoing signaling information may be altered with reference to the store. An alteration may involve replacing telephony party identification data associated with one telephony service for telephony party identification data associated with another telephony service. The invention allows a multi-service user to be consistently identified by other telephony users by a single telephony party identifier instead of one telephony party identifier for each service they subscribe to. Further, a multi-service user can be identified at the call destination by a single telephony party identifier, irrespective of which telephony service is used to make the call. | 10-02-2008 |
| 20090010418 | SYSTEM AND METHOD FOR MAJOR TRADING AREA (MTA) ROUTING IN A TELECOMMUNICATIONS NETWORK - A method includes jurisdictionalizing a long distance intra-MTA call as a local call. The method may further include receiving an intra-Major Trading Area (MTA) call, determining whether the intra-MTA call satisfies terms of use of a direct connection to a terminating network, and routing the intra-Major Trading Area (MTA) call directly to the terminating network via the direct connection if the intra-MTA call satisfies the terms of use of the direct connection. A method for routing calls includes determining that a received intrastate call is an intra-MTA call, determining whether the intra-MTA call satisfies terms of use of a direct connection bypassing a Local Exchange Carrier, and routing the intra-MTA call for termination via the direct connection if the intra-MTA call satisfies terms of use of the direct connection. A system includes a switch configured to jurisdictionalize a long-distance intra-MTA call as a local call, and may be further configured to route the call over a local route. | 01-08-2009 |
| 20090060164 | COMMUNICATION METHOD AND APPARATUS - A router of a first network and a router of a second network are connected to a third network. A connection request including information relating to the direction of communication performed by a first service provider that exists on the first network is transmitted from the first network to the second network via the third network. On the basis of the information relating to the direction of communication included in the connection request transmitted from the first network to the second network, a second service provider that exists on the second network is selected and a response that includes identification information of the selected second service provider is transmitted from the second network to the first network via the third network. | 03-05-2009 |
| 20090086956 | SYSTEM AND METHOD FOR THROTTLING MASS NOTIFICATIONS - A method for allocating a call batch that includes a plurality of calls, to one out of a possible “n” providers for near simultaneous transmission by the one provider to a plurality of recipients, wherein each of the “n” providers has an overall capacity and a current level of use. In particular, the method comprises computing the potential free capacity of each provider by subtracting the call batch size from the actual capacity, and dividing the potential free capacity by the overall capacity to determine the proportion potential free capacity; and allocating the call batch to the provider having the largest proportion potential free capacity. | 04-02-2009 |
| 20090161856 | System and method for an online speaker patch-through - Systems and methods described herein may be incorporated into a “service marketplace” system that matches users with potential information or service providers and establishes a real-time communications connection between the user and a selected information provider. In one embodiment, an alternate is selected for the user when the service provider that the user is trying to connect with cannot be reached. In an alternative embodiment, the alternates can be used in conjunction with the service provider that does connect with the user in order to provide a second opinion or possibly deeper background information. In one embodiment, the service providers can either be a live person at the other end of the connection or a recording. | 06-25-2009 |
| 20090262919 | Establishment of a Telephone Based Engagement - In general, in one aspect, a computer-implemented method for establishing multiple communication channels between a service provider and a consumer includes establishing a text based communication between the consumer and the service provider over the Internet. The method also includes receiving, at a central system, a first telephone number provided by the consumer via a first user interface and a second telephone number provided by the service provider via a second user interface. The method also includes calling, from the central system, the first telephone number and the second telephone number and bridging the calls between the central system and the first telephone number and the central system and the second telephone number to establish a communication channel between the service provider and the consumer. | 10-22-2009 |
| 20100254526 | LOCAL ROUTING MANAGEMENT IN A TELECOMMUNICATIONS NETWORK - An embodiment of a method includes generating one or more route plans, each route plan being associated with a service plan, and provisioning the one or more route plans on a core routing engine accessible by a softswitch for routing calls according to the one or more route plans. The one or more route plans may include an on-net route plan and an off-net route plan. An embodiment of a system includes a local route manager (LRM) configured to generate one or more route plans associated with one or more respective service levels that customers can subscribe to. The system may further include an inventory of trunk groups containing a plurality of trunk group identifiers (IDs), wherein trunk group IDs are marked as either on-net or off-net. | 10-07-2010 |
| 20120134486 | System and Method for Providing Limited Unique Telephone Numbers to Access Multiple Long Distance Destinations - A method and system ( | 05-31-2012 |
| 379221030 | Failure (e.g., disaster, overload, blockage) | 10 |
| 20090238358 | COMMUNICATING INFORMATION PERTAINING TO CANCELLING OF FORKED CALL REQUESTS - Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation. | 09-24-2009 |
| 20100034370 | Method and Apparatus for Communication Having Critically Assured Services - A critical assured service that includes a network management system and an A/B switch. The A/B switch having at least four ports with a first port being connected to the network management system over a dedicated line. The A/B switch sending and receiving messages and/or signals from the network management system over the first dedicated line. The A/B switch automatically switching telephone service from a first point of presence to a second point of presence after the A/B is signaled that the first point of service is inoperable. | 02-11-2010 |
| 20100091976 | Method for Optimizing the Routing of Communications Between a Plurality of Telephony Domains, Corresponding Signal, Device and Computer Program - A method and apparatus are provided for optimizing routing of communications between a plurality of telephony domains. The method includes: detecting a congestion or congestion-risk phenomenon in a first telephony domain; and a phase for transmitting, in a signalling message, at least one information concerning the congestion or congestion-risk phenomenon, or congestion information, to at least a second telephony domain. | 04-15-2010 |
| 20100296644 | Controlling a Call Completion - Methods and devices for controlling a set-up of a call from a calling entity (CE | 11-25-2010 |
| 20110038473 | SELECTIVE BANDWIDTH CONNECTIVITY THROUGH NETWORK LINE CARDS - Public communication networks increasingly need to provide customers with a range of communication services, from baseband voice service, to computer data communications, to high speed digital data communications for multimedia and the like. Many such services would be blocked by existing telephone network line cards, which provide coding and decoding (CODEC) between analog and digital signals and process digital signals only at a relatively low, fixed bit rate. In accord with the invention, intelligent signal detection and control added to a line card selectively bypasses the CODEC and the associated connection to a time slot limited telephone exchange. The selective bypass connection provides a connection to an alternative network functionality capable of providing higher bandwidth digital services. In the preferred embodiment, the bypass provides a connection through an adaptive digital signal processor with a programmed controller. The digital signal processor provides coding and decoding functions, adapted to the particular communication service requested and the physical level signal protocol used over the customer's line. The digital signal processor also provides a two-way digital communication link to a relatively fast data switch, such as an edge device of an asynchronous transport mode (ATM) network. The data switch and associated data network provide a full range of digital communication services of various bandwidths or bit rates as may be requested by individual. | 02-17-2011 |
| 20140247934 | Method and Apparatus for Communication Having Critically Assured Services - A critical assured service that includes a network management system and an A/B switch. The A/B switch having at least four ports with a first port being connected to the network management system over a dedicated line. The A/B switch sending and receiving messages and/or signals from the network management system over the first dedicated line. The A/B switch automatically switching telephone service from a first point of presence to a second point of presence after the A/B is signaled that the first point of service is inoperable. | 09-04-2014 |
| 20140314224 | SYSTEM AND METHOD FOR QUALITY AUTO-BLENDING IN CALL ROUTING - A system and method blend particular quality considerations into the process of expanding the route choices in a route table, such that more calls can be successfully routed while maximizing certain objectives. The quality considerations drive how additional routes are chosen for the route table and how call volumes are allocated to the chosen routes so that overall profitability can be maximized within the governing constraints of quality targets, route quality, predicted traffic, and route capacity. | 10-23-2014 |
| 20150103993 | COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM - A communication control device include a call connection count management unit that acquires a call connection count that indicates a number of calls that are being processed by each of call control servers which performs a call process; a server stop control unit that transfers a call process that is allocated to a first call control server selected on the basis of the call connection count to another call control server, and that stops the first call control server when no call process allocated to the first call control server is present; and an assignment control unit that assigns, when the call control server that performs the call process associated with a processing request related to a call process is being stopped, the processing request to the other call control server to which the call process associated with the processing request is transferred. | 04-16-2015 |
| 20160100232 | Capacity Allocation of Call-Handling Devices Across Call Destinations - A system and method that allocate call capacity based on the need to divide the call capacities of at least some call-termination devices across geographic regions. Accordingly, the allocation system uses various input parameters as constraints in a linear programming optimization, which has the objective of maximizing the capacity allocation of a device to fulfill the traffic demands of each region being processed. The input parameters that are used include i) the traffic demand forecast of each geographic region being evaluated, ii) the available call capacity of each call-termination device, iii) the call destinations associated with each region, and iv) service levels associated with each given call destination. Call-capacities are separately allocated for i) the predicted traffic that is expected in the next time period and ii) an additional margin of excess traffic above and beyond the expected traffic. | 04-07-2016 |
| 379221040 | Restoration (e.g., backup, recovery) | 1 |
| 20100260330 | SENDING OF CONNECTED LINE INFORMATION FOR A FOLLOW-ON CALL IN AN INTELLIGENT NETWORK - The invention relates to a method for transmitting connected line information to a calling entity in a telecommunications network. A first connection between a calling entity and a first remote entity has been disconnected. The telecommunications network comprises a service control entity and a service switching entity. The service switching entity performs:—receiving a first instruction from the service control entity to establish a second connection between the calling entity and a second remote entity,—receiving a second instruction from the service control entity comprising a connected line notification indicator, receiving an indication that the second connection between the calling entity and the second remote entity has been established comprising connected line information of the second remote entity. The method further comprises—based on the connected line notification indicator sending towards the calling entity a message comprising the connected line information of the second remote entity. | 10-14-2010 |
