Class / Patent application number | Description | Number of patent applications / Date published |
379114050 | Special service fees (e.g., customized feature) | 10 |
20080198987 | TELEPHONE NUMBER ASSIGNMENT METHOD - Various example embodiments are described. According to one example, a method may include maintaining a database of a plurality of direct inward dial telephone numbers, including a subset of the direct inward dial telephone numbers which are available for assignment; receiving, through a website, an application from a customer for an alias telephone number to be associated with a customer telephone number; processing the application, the processing including assigning to the customer an alias telephone number selected from the subset of available telephone numbers which are available for assignment and associating the alias number with the customer telephone number; and receiving a telephone call from a third party to the alias telephone number and routing the telephone call from the alias telephone number to the customer telephone number. | 08-21-2008 |
20080292076 | System and method for call hibernation - A call hibernation method may include releasing resources allocated to a first call between a calling party and a called party in response to a hibernate message from the called party. The hibernate message may indicate to hibernate the first call, and/or the hibernate message may include reestablishment information for reestablishing communication between the calling party and the called party. A second call may be established between the calling party and the called party in response to a deactivate-hibernated message from the called party. The deactivate-hibernated message may indicate the called party desires to reestablish communication with the calling party, and/or the deactivate-hibernated message may include at least a portion of the reestablishment information. | 11-27-2008 |
20090016508 | SYSTEM AND METHOD FOR GENERATING A PERSONALIZED BILL USING A PERSONAL ADDRESS BOOK - A system and method is disclosed for creating a personalized phone bill populated with names from a subscriber's personal address book on the subscriber's device. A billing application receives a request to generate a phone bill for a subscriber, and obtains usage data for that subscriber's device. In one embodiment, the billing application then sends a request to a translation server to search a network address book, which is synchronized with the personal address book on a subscriber's device, to match the usage data with the names from the network address book. The matched names are then transmitted from the translation server to the billing application, where the billing application includes the matched names in a usage section of the bill, thereby generating a personalized phone bill that a subscriber can more easily review and understand. | 01-15-2009 |
20090067598 | Method and arrangement for providing a communication in a communication system - First information and second information is stored in the communication system for a callback after a first communication terminal attempts a call to a second communication terminal in which the connection is not established. The first information allows the second communication terminal to display the attempted call so that a callback to the first communication terminal can be executed on the part of the second communication terminal. The second information includes a charge type for the callback correlating at least to the attempted call. | 03-12-2009 |
20090092238 | Device and Method for Managing Communication Credits Associated to Use of Services by a Terminal - This client device ( | 04-09-2009 |
20090129572 | Billing data interface for conferencing customers - A billing data interface provides billing data to customers in an accurate and efficient manner. Billing data is processed to preserve client billing information and to meet a customer's individual data requirements. The billing data may be presented in such a way that the customer may input the billing data directly into its client billing system. The billing data may be processed according to client billing specifications corresponding to a client billing system used by the customer. The processed data may preserve leading zeros, separate client code and matter code into two fields, etc. The resulting data file may be delivered to the customer for entry into the customer's client billing system. | 05-21-2009 |
20100111273 | TRANSLATION OF FEES FOR VALUE ADDED SERVICES IN A COMMUNICATION NETWORK | 05-06-2010 |
20120257735 | METHOD OF AND SYSTEM FOR AUTOMATICALLY SWITCHING BETWEEN FREE DIRECTORY ASSISTANCE SERVICE AND CHARGEABLE DIRECTORY ASSISTANCE SERVICE - A method of redirecting a directory-assistance call includes receiving a directory-assistance request from a caller, determining via a free directory-assistance service whether information corresponding to the directory-assistance request is available, responsive to a determination that the information is available, presenting, to the caller, the information free of charge to the caller and, responsive to a determination that the information is not available, redirecting the directory-assistance call to a chargeable directory-assistance service. | 10-11-2012 |
20140161240 | SYSTEM AND METHOD FOR PROVISIONING TEMPORARY TELEPHONE NUMBERS - Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have a limited shelf life. The user can select one of the available temporary disposable numbers while submitting a permanent phone number associated with a communications device (e.g., mobile phone, home phone, business phone, etc.). Prior to activating the selected temporary disposable number, the temporary disposable number is linked to the permanent phone number. After activation, when an incoming call to the temporary disposable number is received, the permanent phone number is identified to be associated with the temporary disposable number being called. The incoming call is then forwarded to the communications device on which the permanent phone number is established. | 06-12-2014 |
20150312423 | SYSTEM AND METHOD FOR SCHEDULING, ESTABLISHING AND MAINTAINING AN OPEN COMMUNICATION CHANNEL WITH AN ADVISOR - A system is provided for scheduling and maintaining an open communication channel between multiple parties. The system includes a client device connected to a host device via a network. The client device is configured to interact with a website in order to schedule a communication with an advisor. The client device can then be used to participate in the scheduled communication with the advisor. During the communication, a telephone application may be configured to monitor the communication channel between the parties. If the application determines that the client connection has been lost, the application may ask the advisor whether he/she wants to reestablish a connection with the client. If the answers is yes, then the application may ask the client if he/she wants to reestablish a call with the advisor. If the answer is yes, then the application will rejoin the client with the advisor over the communication channel. | 10-29-2015 |