| Entries |
| Document | Title | Date |
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| 20080205606 | ADDRESSABLE OUTLET, AND A NETWORK USING THE SAME - An addressable outlet for use as part of local area network based on wiring installed in a building, such as telephone, electrical, cable television, dedicated wiring, and the like. The use of such wiring for data communications networks in addition to the wiring's primary usage creates a need for ways of determining the condition of the network and monitoring this information remotely. Network condition includes such factors as continuity of wiring, connector status, connected devices, topology, signal delays, latencies, and routing patterns. Providing basic processing and addressing capabilities within the outlet permits messaging to and from specific individual outlets, thereby allowing inquiries and reports of the condition of the immediate environment of each outlet. In addition, outlets can be configured with sensors to report on voltage, temperature, and other measurable quantities. | 08-28-2008 |
| 20080205607 | SERVER FOR TRANSFERRING A COMMUNICATION MESSAGE - A SIP server | 08-28-2008 |
| 20080205608 | DATA PROVISION TO A VIRTUAL PERSONAL ASSISTANT FOR HANDLING CALLS IN A COMMUNICATION SYSTEM - Uploading data to a call connection service by providing data records associated with a call destination in a user-selected manner. Navigation instructions are obtained concerning a particular data record in response to the data navigation instructions. An indication is received to upload the call destination associated with the particular record to the call connection service. In response to the indication, a routine is executed to acquire a portion of the data record and upload the portion to the call connection service in a format suitable for handling. Alternatively, data can be provided to the call completion service in an automated manner, including in response to an unconnectability condition detected during the call process, either during call initiation or after the call has been connected, and when calls are received at a secondary user device. | 08-28-2008 |
| 20080212751 | TELEPHONE BACKGROUND SCREENSAVER WITH LIVE INTERNET CONTENT - Discloses a system and method for display of live content on a telephone handset with an input keypad and a graphical display. The live content is gathered from a one source of live content information and a configuration agent receives user live content selection input from a computer or the handset and stores the selection a profile data base. A display agent interoperates with the profile database to obtain information from the user selected source of live content information and displays at least a portion of the information obtained on the telephone handset display. In a preferred manner of operation, a crawler connects to and receives information from an information provider and the received information is stored in an information cache. A display agent periodically dispatches information from the information cache to the handset display as selected by the user. | 09-04-2008 |
| 20080232562 | Telephone Device - A telephone device comprises an input unit through which a telephone number is inputted, main storage configured to store the telephone number inputted through the input unit, a processor configured to identify a first number string corresponding to an area code, a second number string corresponding to a local number, and a third number string corresponding to a subscriber number, from the telephone number stored in the main storage, transmit number strings corresponding to the first, second and third number strings as a search word to a search engine on the Internet, and receive a search result according to the transmitted search word, and an output unit configured to output the received search result. | 09-25-2008 |
| 20080240386 | Network System And Communication Device - A network system may include a first communication device, a second communication device composed separately from the first communication device and an address database. The first communication device may include a first access device. The first access device may be capable of accessing a network address. The address database may store the network address accessed by the first access device. The second communication device may include a telephone device, an address acquisition device and a second access device. The address acquisition device may acquire the network address from the address database in a case where the telephone device receives an incoming call. The second access device may be capable of accessing the network address acquired by the address acquisition device. | 10-02-2008 |
| 20080247522 | PRIVATE BRANCH EXCHANGE, TELEPHONE TERMINAL, AND TELEPHONE SYSTEM HAVING THE PRIVATE BRANCH EXCHANGE AND THE TELEPHONE TERMINAL - A PBX transmits a superimposed signal to telephones via internal lines, the signal being generated from a transmission data signal modulated and converted into an analog form and a transmission voice signal. The PBX also receives a superimposed signal from the telephones via the internal lines, the signal being generated from a reception data signal and a reception voice signal. The PBX then retrieves the reception data signal and the reception voice signal separately, and digitally converts and modulates the reception data signal. The telephones also have similar functions as those of the PBX and communicate with the PBX via the internal lines. | 10-09-2008 |
| 20080260119 | SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING SERVICE INTERACTION AND MEDIATION IN A COMMUNICATIONS NETWORK - Systems, methods, and computer program products for providing service interaction and mediation in a communications network are disclosed. According to one aspect, the subject matter described herein includes a system for providing service interaction and mediation in a communications network. The system includes a communications interface for receiving a client-to-SCIM message from a service client; and a service capability interaction manager (SCIM) module for providing service interaction between the service client and multiple application servers providing different types of services. Providing the service interaction includes receiving, from the communications interface, the client-to-SCIM service interaction message, and, in response to receiving the client-to-SCIM message, generating multiple SCIM-to-server messages and sending the SCIM-to-server messages to multiple application servers. Providing the service interaction also includes receiving multiple server-to-SCIM service interaction messages from at least some of the application servers that received the SCIM-to-server messages, and, in response to receiving the server-to-SCIM messages, generating a SCIM-to-client message containing an aggregation of at least a portion of data from at least some of the server-to-SCIM messages, and sending the SCIM-to-client message containing the aggregation to the service client via the communications interface. | 10-23-2008 |
| 20080267369 | SYSTEM AND METHOD FOR PROCESSING A PLURALITY OF REQUESTS FOR A PLURALITY OF MULTI-MEDIA SERVICES - A system and method for processing a plurality of requests for a plurality of multi-media services received at a Private Service Exchange (PSX) defined on the system from a plurality of IP-communication devices. The system further includes a media server (MS) coupled to the PSX and to at least one IP Service Control Point (IP-SCP), which is operative to process the plurality of requests for the plurality of multi-media services. The IP-SCP further selectively directs the requests to the media server, which operates to form a preliminary multi-media communication path with a calling communication device. The MS further operates to play a plurality of announcements to the calling communication device over the preliminary multi-media communication path, as well as to collect caller-entered data from the calling communication device over the preliminary multi-media communication path. | 10-30-2008 |
| 20080267370 | TELECOMMUNICATIONS VOICE SERVER LEVERAGING APPLICATION WEB-SERVER CAPABILITIES - A method for providing voice telephony services can include the step of receiving a call via a telephone gateway. The telephone gateway can convey call identifying data to a resource connector. A media port can be responsively established within a media converter that is communicatively linked to the telephone gateway through a port associated with the call. A call description object can be constructed that includes the call identifying data and an identifier for the media port. The call description object can be conveyed to a telephony application server that provides at least one speech service for the call. The telephony application server can initiate at least one programmatic action of a communicatively linked speech engine. The speech engine can convey results of the programmatic action to the media converter through the media port. The media converter can stream speech signals for the call based upon the results. | 10-30-2008 |
| 20080273676 | METHOD AND SYSTEM FOR PROVIDING INTERACTIVE TELEPHONY SESSIONS - A system and method are provided for an intermediate party to facilitate an interactive telephony session between a customer and a sender of a request for the session. The sender can provide the request to the intermediate party via electronic mail. The request includes the information to initiate the interactive telephony session with the customer as well as the information to conduct that session. In one embodiment, the information to conduct the interactive telephony session includes a URL that provides an application in VoiceXML (Voice Extensible Markup Language). The intermediate party can initiate and conduct the session at the appropriate time and provide the sender with a status regarding the session. During the session, the customer can respond with voice or DTMF inputs to various prompts, thereby proceeding with a transaction and/or providing valuable feedback to the sender. | 11-06-2008 |
| 20080279352 | Apparatus and Method for a Web Programmable Telephone - A web programmable telephone and a method for operating a web programmable telephone are disclosed. In one embodiment of the present invention, a voice module of a wireless household telephone is controlled by an internal web module that can retrieve and execute data operations from a remote portal or server thus adding data functionality to the conventional functions of a telephone. The programmable web module controls all functionality of the web programmable telephone so that every function of the telephone can be programmed and customized by a user. | 11-13-2008 |
| 20080292072 | Telecommunications Data Processing System and Terminal and a Method of Operating It - A telecommunications data processing system comprising a terminal (T) adapted to send a telecommunications service request to a telecommunications infrastructure (IT | 11-27-2008 |
| 20080292073 | NETWORK FOR TELEPHONY AND DATA COMMUNICATION - A service outlet for coupling a data unit to a wired digital data signal and for coupling a service unit to an analog service signal, for use with a service wire pair installed in walls of a building, the service wire pair concurrently carrying a wired bi-directional digital data signal and an analog service signal carried over a service signal frequency band, using frequency division multiplexing, wherein the wired digital data signal is carried over a frequency band distinct from the service signal frequency band. The outlet has a single enclosure and, within the enclosure: a wiring connector; first and second filters coupled to the wiring connector; a service connector coupled to the first filter and connectable to the service unit for coupling the service unit to the analog service signal; a service wiring modem coupled to the second filter; and a power supply coupled to the service wiring modem. | 11-27-2008 |
| 20080298565 | Internet-based method for alerting an individual with an unlisted telephone number that an acquaintance wishes to contact that individual - An Internet-based method for alerting an individual with an unlisted telephone number that an acquaintance wishes to contact that individual, including the steps of: establishing, by a webmaster, a website having an administrator; registering, by the individual with the unlisted telephone number, the unlisted telephone number of the individual on the website for a recurring fee after the individual has been guaranteed confidentiality; logging onto the website, by the acquaintance; determining, by the acquaintance, if the individual the acquaintance is trying to contact is in fact registered on the website; terminating, if answer to the determining step is no; paying a fee, by the acquaintance, if answer to the determining step is yes; entering information on the website, by the acquaintance, pertaining to the acquaintance for helping the individual with the unlisted telephone number recognize the acquaintance, and contact information of the acquaintance including the telephone number of the acquaintance; forwarding, by the administrator of the website, the information of the acquaintance to the individual with the unlisted number; simultaneously, informing the acquaintance, by the administrator of the website, that the information of the acquaintance has been forwarded to the individual with the unlisted number; and determining using the information of the acquaintance, by the individual with the unlisted telephone number, if the individual with the unlisted telephone number wants to contact the acquaintance. | 12-04-2008 |
| 20080298566 | Integrated Chat Client With Receiving Party Choice - Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided. | 12-04-2008 |
| 20080304639 | SYSTEM AND METHOD FOR COMMUNICATING WITH INTERACTIVE SERVICE SYSTEMS - An interaction system is described, which can reside on a cellular phone, a personal data assistant (PDA), a laptop computer, or any general purpose computing device. The interaction system provides a greatly simplified user interface for communication with interactive service systems. The interaction system builds the user interface by interpreting an associated profile that enables a user to access the interactive service system. The entire menu system of the interactive service system is presented to the user in a simple and easy to navigate set of menus, user input prompts and audible outputs of requested user information and confirmations. The interaction system saves time and minimizes user entry errors. The system leverages existing interactive service systems while taking full advantage of computing device features. | 12-11-2008 |
| 20080310605 | CALL CONNECTION SYSTEM & METHOD - A method for establishing a communication connection between a first communication device and a second communication device, the method comprising requesting contact information for a second communication device, during a first communication connection established between a first communication device and a third communication device; receiving the contact information from the third communication device, in response to a third party interacting with the third communication device during the first communication connection; and establishing a second communication connection between the first communication device and the second communication device based on the contact information received from the third communication device, wherein the second communication connection is established by way of the first communication device independently initiating communication with the second communication device. | 12-18-2008 |
| 20080310606 | Communication assistance system and method - A communication assistance system provides access to information corresponding to a plurality of subscribers. The system includes a means for receiving incoming communications from a plurality of requesters desiring to access the information corresponding to subscribers and a database directory listing storing information corresponding to each one of the subscribers. The information includes a pre-announcement field containing information indicating whether a requester is pre-announced before a connection to a subscriber is made. | 12-18-2008 |
| 20080317224 | Method and System For the Mass Sending of Messages - The present publication discloses a method and system for sending messages in a telecommunications network ( | 12-25-2008 |
| 20090003558 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. | 01-01-2009 |
| 20090003559 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. | 01-01-2009 |
| 20090003560 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - The present invention is directed to a method for rendering one or more conversations on a first communication device. The method includes receiving over a network and storing at the first communication device media associated with the one or more conversations. The method further includes selecting on the first communication device one of the one or more conversations as current and rendering the media associated with the selected current conversation. The rendering of the media of the currently selected conversation may be performed in either a near real-time mode where the media is progressively rendered as it is received or in a time shifted mode where the media is rendered at a time after it was received. The method also includes creating media on the first communication device associated with the selected current conversation and transmitting the created media over the network to one or more remote communication devices associated with the selected current conversation. The selected current conversation may be optionally shifted among the one or more conversations. | 01-01-2009 |
| 20090010404 | SYSTEMS AND METHODS FOR PROVIDING ANONYMOUS CALLING - A method of providing anonymous calling comprising the steps of: providing a first user having a first user ID associated with a first phone number; providing a second user having a second user ID associated with a destination phone number; accepting a call request from the first user containing the second user ID; receiving in a computer based system a call request, checking whether the destination phone number is a paid plan or free plan, and wherein the first user is on a free plan, an advertisement is played to the initiating user prior to placing phone call and wherein the first user is on a paid plan the advertisement is not played and the first user is called to provide an anonymous phone connection between the first user and the destination phone number. | 01-08-2009 |
| 20090016498 | System and method for communicating network-based telephone with combined alphabet and numeral account - A communication system and method facilitating a user to directly dial an account network-based telephone user with a combined alphabet and numeral account via a conventional telephone and computer is disclosed. The computer is provided with a set of predetermined alphabet and numeral code correspondence table. In addition, all the extended units coupled to the telephone constitute an exchange communication system, let the telephone in the different indoor place can directly call the network-based telephone. | 01-15-2009 |
| 20090016499 | ELECTRONIC MESSAGE FORWARDING - The invention provides a method of transmitting electronic messages in a computer environment. The preferred embodiment receives an electronic message addressed to a telephone number and determines an instant message identifier associated with the telephone number. In response to the determination that an instant message identifier associates with the telephone number, it is further determined whether an instant message receiver is available to receive messages addressed to the instant message identifier. In response to a determination that an instant message receiver is available to receive instant messages addressed to the instant message identifier, the electronic message is forwarded as an instant message addressed to the instant message identifier. In response to a determination that an instant message receiver is available to receive instant message addressed to the instant message identifier, electronic message is sent to a mobile device at the telephone number in response to a determination that no instant message receiver is available to receive instant messages addressed to the instant message identifier. | 01-15-2009 |
| 20090028305 | TEMAIL - Telephonic Electronic mail is abbreviation of TEMAIL is a protocol/standard/tool/application for sending and receiving telephone audio messages in a secure and organized way. | 01-29-2009 |
| 20090028306 | Multimodal network community system for rapid message transmission to multiple specific persons and method of controlling the same - The present invention provides a multimodal network community system capable of transmitting a message to and collecting responses from multiple specific persons in a short period of time and a method of controlling the same, which can transmit a notice (message) to and collect responses from a plurality of members of a specific group or groups in a short period of time according to a predefined procedure via various methods, such as a telephone call, an email, a text message, a web message, an instant message and a voice message, and can collect the results of the recipients' reception of the message and responses via various communication means, automatically arrange them in a database and transmit them to a message transmitter, so that the message transmitter can simultaneously transmit a desired message to a number of persons at one time, the recipients can perfectly receive the message via communication means set by them with a high probability of success and in a timely manner, and a message relay service provider can create a profit-generating business model through sticky and frequent online traffic generated by community and group members, with the result that a number of members can be recruited and retained and the management of members can be facilitated through the application thereof to network community business. | 01-29-2009 |
| 20090034699 | Method For Storing And Forwarding Multimedia Messages For Multimedia Calls - The invention relates to a method for storing and passing on multimedia messages for a multimedia call in a packet-switching telecommunication network (TN), with the called subscriber (B subscriber) having network access with a known and predetermined bandwidth to the telecommunication network (TN). In the situation where it is found ( | 02-05-2009 |
| 20090034700 | MESSAGING ADVISE IN PRESENCE-AWARE NETWORKS - A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations:
| 02-05-2009 |
| 20090041216 | SYSTEMS AND METHODS FOR PROVIDING UNIFIED COLLABORATION SYSTEMS WITH CONDITIONAL COMMUNICATION HANDLING - A communication system provides integrated email, telephone and instant messenger communication including a common address book, a common log of communication history and shared presence information. A user can respond to a communication according to any format, email, telephone or instant messenger, with a response using the same format or any other format. The response may be initiated by a single command. | 02-12-2009 |
| 20090041217 | SYSTEMS AND METHODS FOR PROVIDING UNIFIED COLLABORATION SYSTEMS WITH COMBINED COMMUNICATION LOG - A communication system provides integrated email, telephone and instant messenger communication including a common address book, a common log of communication history and shared presence information. A user can respond to a communication according to any format, email, telephone or instant messenger, with a response using the same format or any other format. The response may be initiated by a single command. | 02-12-2009 |
| 20090052640 | Systems And Methods For At Least Partially Releasing An Appliance From A Private Branch Exchange - Systems and methods for partially releasing an appliance from a private branch exchange are shown and described. The method can include issuing a path replacement command to the private branch exchange, receiving a facility message from the private branch exchange destined for one end-point of a communications session, and transmitting the received facility message to another end-point of the communications session. | 02-26-2009 |
| 20090052641 | System and Method for Dynamic Call-Progress Analysis and Call Processing - A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay. | 02-26-2009 |
| 20090060151 | NETWORK FOR TELEPHONY AND DATA COMMUNICATION - A service outlet for coupling a data unit to a wired digital data signal and for coupling a service unit to an analog service signal, for use with a service wire pair installed in walls of a building, the service wire pair concurrently carrying a wired bi-directional digital data signal and an analog service signal carried over a service signal frequency band, using frequency division multiplexing, wherein the wired digital data signal is carried over a frequency band distinct from the service signal frequency band. The outlet has a single enclosure and, within the enclosure: a wiring connector; first and second filters coupled to the wiring connector; a service connector coupled to the first filter and connectable to the service unit for coupling the service unit to the analog service signal; a service wiring modem coupled to the second filter; and a power supply coupled to the service wiring modem. | 03-05-2009 |
| 20090074160 | PRIVATE BRANCH EXCHANGE - A private branch exchange (PBX) capable of transmitting and receiving an E-mail over a network is provided. The PBX includes an interface for communicating with the network, an E-mail server for receiving and storing the E-mail; an extension interface for exchanging a communication signal including an audio signal and control signal with an extension telephone, a database for storing a destination address of an E-mail and an extension number corresponding to the address, an examining unit for examining whether or not an mailing address contained in an E-mail received at the E-mail server from the network is registered in the database, and a controller for sending a notice of the reception of the E-mail the extension telephone of the extension number allocated to the mailing address of the E-mail when the examining unit judges that the mailing address of the E-mail is registered in the database. | 03-19-2009 |
| 20090080626 | Enhanced Telecommunication Signal Insertion Systems and Methods - An enhanced telecommunication signal insertion system includes a first connection block field including a plurality of switches configured to be coupled to an enhanced signal source and a second connection block field including a plurality of normally closed switches configured to connect respective pairs of tip and ring lines from a central office to corresponding pairs of tip and ring lines to associated subscriber locations and a jumper plug. The jumper plug has a first connector and a second connector with a length of cable extending therebetween. The first connector is configured to be inserted in one of the normally closed switches of the second connection block field to open the one of the normally closed switches. The second connector is configured to be inserted in one of the switches of the first connection block field. When inserted, the jumper plug connects terminals of the one of the switches of the first connection block field to terminals of the one of the normally closed switches of the second connection block field to allow insertion of the enhanced telecommunication signal onto a selected one of the pairs of tip and ring lines to one of the associated subscriber locations associated with the one of the normally closed switches of the second connection block field. | 03-26-2009 |
| 20090086938 | TELEPHONE DEVICE - A telephone device is capable of receiving, during communication with a first external device, a call from a second external device. The telephone device includes a setting unit and a ring alert inhibiting unit. The setting unit is configured so as to be capable of setting the telephone device to either one of a first status, in which a user of the telephone device wants to perform communication, and a second status, in which the user does not want to perform communication, the setting unit being configured so as to be capable of setting the second status, either when communication is started with the first external device, or while the communication with the first external device is being executed. The ring alert inhibiting unit inhibits a sound of a ring alert for informing that a call has been received from the second external device when the telephone device is in the second status. | 04-02-2009 |
| 20090103695 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A remote conversation management device to manage conversations on a first communication device. The method includes maintaining a gateway node having a first interface to enable the gateway node to receive conversation control information from the remote conversation management device and a second interface to couple the gateway node to a communication network, where the communication network is configured to support a conversation between a first communication device and one or more other communication devices over the communication network. The method further includes storing in a message buffer the media of the conversation as the media is received through the second interface from the communication network and receiving conversation control information from the remote conversation management device through the first interface. The method further includes managing the rendering of the media of the conversation for the first communication device in response to the received control information from the remote conversation management device by controlling the timing of when the media of the conversation is (i) retrieved from the message buffer and (ii) transmitted over the communication network to the first communication device. | 04-23-2009 |
| 20090116625 | METHOD AND SYSTEM FOR PROVIDING POWER AND DATA OVER A VOICE GRADE/POTS INFRASTRUCTURE FOR USE IN COMMUNICATING WITH AND/OR CONTROLLING MULTIPLE REMOTE NETWORK AND NON-NETWORK DEVICES - A system and method for providing data services and controllable power to each one of a plurality of end points in a structure. The system comprises a network, a source of power, a concentrator connected to the network and remote network devices/controllers connected to the network with a remote network device/controller located at an end point. The remote network devices/controllers receive power from the source of power and supply controllable power to one or both of networked and non-networked controlled devices connected to the remote network devices/controllers. The networked controlled devices send data to and receive data from the remote network device/controller, and data is communicated between the remote network device/controller and the concentrator. The power supplied to the networked and non-networked controlled devices is controlled at the source of power or at an associated remote network device/controller. | 05-07-2009 |
| 20090122967 | Telephone communication system and method for transmitting reply messages - A telephone communication system and method for transmitting reply messages are provided. The telephone communication system includes a plurality of telephone devices, wherein at least a first telephone device has hardware circuitry, a display, and a processor. The hardware circuitry receives a signal from a second telephone device. The display is in communication with the hardware circuitry and displays an image when the signal is received. The processor is in communication with the hardware circuitry and the display, and the processor performs the steps including communicating the image that is displayed on the display when the signal is received, wherein at least one prerecorded reply message is made available for selection when the signal is received, and receiving a command inputted by a user of the first telephone device selecting one of the available reply messages, wherein the selected reply message is transmitted to the second telephone device. | 05-14-2009 |
| 20090154670 | Providing Advanced Calling Features from a Multimedia Terminal Adaptor - An incoming call is received. Prior to transmitting a first ringing signal for the incoming call, an advanced calling feature signal is transmitted to customer premises equipment (CPE) on a local line at the customer premises. Then, the first ringing signal is transmitted to the CPE via the local line. | 06-18-2009 |
| 20090168977 | Apparatus and Methods Incorporating Presence Dynamics - A method for enhancing connect probability in outbound calling comprises steps of (a) collecting presence data related to web activity over time for a plurality of persons and storing the presence data for each person associated with at least one contact address for the person; (b) selecting a person or address for an outbound call; and (c) consulting the stored presence data, and upon finding presence data associated with the person or address selected, considering the presence data in making the call. | 07-02-2009 |
| 20090207985 | DSL System - An apparatus comprises at least one vectoring engine and a cross-connect coupled to the vectoring engine. The cross-connect is to couple with each of a plurality of customer premises equipment (CPE) devices via a respective DSL loop. An interface is to receive instructions for the cross-connect to couple the vectoring engine to a nonoverlapping subset of the CPE devices via the respective DSL loops. The interface is further to receive instructions for the vectoring engine to apply vectoring to the DSL loop via which to couple one of the CPE devices to the cross-connect. | 08-20-2009 |
| 20090232286 | Coupling signal processing circuitry with a wireline communications medium - A system and method for processing a communication signal from a wireline is provided. The system comprises a coupling unit and signal processing circuitry. The coupling unit comprises at least one transformer and is configured to receive the communication signal from the wireline. The coupling unit is also configured to generate a first signal based on amplifying the communication signal according to a first winding ratio of the at least one transformer and a second signal based on attenuating the communication signal according to a second winding ratio of the transformer. The signal processing circuitry is configured to process the first signal and the second signal. The wireline is optionally a powerline. | 09-17-2009 |
| 20090238348 | Telecom Web Browsers, and Methods for Defining a Telecom Web Browser - A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided. | 09-24-2009 |
| 20090245487 | Device for Alerting a Telephone Caller When a Live Person is Reached - An apparatus and method of use are disclosed that monitor a telephone call and alert the caller when a live person is reached. The apparatus includes a computing device, a telephone interface, live person detecting software, and a caller alert system. Preferred embodiments include a digitizer, and some embodiments transmit a zero tone to the destination. Strategies for live person detection can include: detecting a short period of sound followed by a sustained pause, analyzing the talking speed and/or speed variability of detected speech, recognizing one or more words typical of a live person, and providing a verbal prompt and detecting an expected reply. In some embodiments strategies and/or prompts are selectable. Caller alert systems include bells, buzzers, lights, speakers, and/or vibrators, as well as ringing the telephone itself. Some embodiments include a timer and terminate a call if too much time elapses and a live person is not reached. | 10-01-2009 |
| 20090252308 | METHOD, SYSTEM AND APPARATUS FOR HANDLING ESTABLISHMENT OF A COMMUNICATION SESSION - According to various embodiments of the present invention, there is provided a method, system and apparatus for handling establishment of a communication session. A method of handling establishment of one or more communication sessions comprises receiving from a user an indication of user's desire to cause establishment of the one or more communication sessions. The method further comprises accessing scheduling data associated with the user, the scheduling data comprising one or more scheduling events, each of the one or more scheduling events associated with a corresponding one of the one or more communication sessions. The method further comprises in response to at least one of the one or more scheduling events, causing the corresponding one of the one or more communication sessions to be established with the communication device associated with the user. | 10-08-2009 |
| 20090257567 | SYSTEM AND METHOD FOR DISTRIBUTING VOICE AND DATA INFORMATION OVER WIRELESS AND WIRELINE NETWORKS - A method and device for distributing both high-speed data service, such as digital computer, video and multimedia data, and lower speed data service, such as POTS voice telephone signals, throughout a customer premises. High-speed digital data and lower speed POTS voice signals are separated by a POTS splitter and distributed throughout the customer premises on separate distribution networks. The lower speed POTS is carried on a wireless distribution network and the high-speed data carried on the existing customer premises wiring ordinarily used for POTS. | 10-15-2009 |
| 20090257568 | Shared Knowledge in a Telephone System - An information handling system comprises a IP network connecting a hub to a multimedia server and the hub to a data server, and the hub to an IP telephony device that is then coupled to a network device. When a telephone in one local area network within a wide area network has a change in its status, such as going off-hook, a status message will be sent to an associated extension within another local area network connected to the wide area network to thereby cause a status indicator to notify the user at the remote extension that the telephone the first local area network has had a status change. | 10-15-2009 |
| 20090285372 | SYSTEM AND METHOD FOR PROVIDING AWARENESS OF AND CONTEXT FOR PHONE CONVERSATIONS ACROSS MULTIPLE PERSONAL DEVICES - Disclosed are embodiments of a system and method for automating the exchange of information between the multiple personal computerized devices of an entity so as to provide context for communications, such as incoming and/or outgoing telephone calls, with other entities. The system and method associate one entity with multiple devices. Communications over a device (e.g., one of the various types of telephones) are tracked. Then, for a given communication, an identifier (e.g., a caller ID from an incoming telephone call) is communicated to at least one other device. The other device performs a local and/or internet search for information associated with that particular identifier. The retrieved information is then displayed so as to provide the entity with essentially instantaneous context for the given communication. The system can be implemented using client-server network technology or, alternatively, using point-to-point communication technology. | 11-19-2009 |
| 20090310762 | System and method for instant voice-activated communications using advanced telephones and data networks - Instant communications with voice activated connections by both initiating and responding individuals are disclosed using advanced telephones and data networks. A users' speech is captured through an advanced telephone and is automatically recognized to initiate communications with another individual or a group over a data network. The system forwards a predefined communication alert to the designated individual or group. Recipients of the communications alert can indicate acceptance of the communication attempt by speech which is also automatically recognized. Two way communications are instantly established upon acceptance. System configuration, group definitions, user's access permissions, voice activation phrases, and communication alerts are managed through software in a user-accessible network-based service. | 12-17-2009 |
| 20100020949 | METHOD AND APPARATUS FOR MANAGING CONTACT BOOKS - A system that incorporates teachings of the present disclosure may include, for example, a system having a controller to receive from a first communication device (CD) a telephone number of a second CD, submit a verification code to the second CD, submit a request to the first CD for the verification code, receive the verification code from the first CD, provide the first CD access to update in whole or in part a second contact book of the second CD stored in a contact book account, receive from the first CD one or more entries of a first contact book of the first CD, merge the one or more entries of the first contact book with one or more entries of the second contact book, thereby generating an updated second contact book, and store the updated second contact book in the contact book account. Additional embodiments are disclosed. | 01-28-2010 |
| 20100034364 | SUBSCRIBER SERVICE SELECTION OVER NON-CHANNELIZED MEDIA - In one embodiment, a method comprises receiving a request from a computing device for an address. The request is to include a unique value associated with the computing device. The method also comprises generating a username based on the unique value. The username is associated with the computing device. Additionally, the username is bound to a context within a network element. The method also comprises assigning an address to the computing device within the context. A circuit is generated between the computing device and the network element based on the address. | 02-11-2010 |
| 20100040209 | METHOD AND APPARATUS FOR CUSTOMIZING SYNDICATED DATA FEEDS - A method and apparatus enables customized receipt of syndicated data feeds according to designated time periods. According to an exemplary embodiment, the method includes the steps of enabling a user to select a first syndicated data feed to be received by a first device during a first time period, and enabling the user to select a second syndicated data feed to be received by a second device during a second time period different from the first time period. | 02-18-2010 |
| 20100080368 | Determining a use context for a telecommunications terminal user - A technique is disclosed that addresses a problem in managing the correct context in which a telecommunications terminal is utilized by its user—that is, a work use context, a personal use context, and so forth. The disclosed technique enables the automated management of use contexts by a terminal on behalf of its user, across the possibly multiple terminals that are utilized by the user. Each terminal manages the use contexts by utilizing temporal-, schedule-, spatial-, and proximity-related information, in combination with the terminal's current and/or anticipated usage by the user, in order to establish a use context that is currently appropriate for that user at that terminal. As part of establishing a use context, the terminal makes available to its user a predetermined set of user interface properties and a predetermined set of user profile properties. Such properties can include contact lists, applications, server links, logins, and so forth. | 04-01-2010 |
| 20100150325 | TELEPHONE COMMUNICATION METHOD AND SYSTEM - The invention concerns telecommunications methods and systems, and more particularly methods and systems for enabling respondents, who may be potential customers, to respond to advertisements for items (goods or services) advertised by or on behalf of advertisers. Telecommunications methods and systems of the invention provide selective communication routing or forwarding to advertisers of communications made to anonymous contact identifiers selected from a pool of anonymous contact identifiers, each anonymous contact identifier able to be allocated to an item to be advertised by or on behalf of the advertiser. The anonymous contact identifier is a public telephone number or an email address, for example. The service is provided by way of hosted system for use by a plurality of advertisers. The invention has particular application in the area of classified or personal advertising in printed or online publications, such as for real estate, automotive, travel or job advertising, for sale or auction item advertising, or for dating agency advertising. | 06-17-2010 |
| 20100158221 | METHODS AND APPARATUS FOR INTEROPERATING COMMUNICATION NETWORKS - PSTN functionality is enhanced by the addition of an external service bridging device (ESBD) between one or more devices, e.g., signal switching points (SSPs), and a service control point (SCP). The ESBD serves as a coupling device to one or more control devices, e.g., other SCPs or IP servers, in addition to the SCP. To support the passing of messages between the SS7 network and the control devices, the ESBD includes message reformatting capabilities. The ESBD monitors for messages directed to SCPs and/or replies to messages directed to an SCP. In response to detecting a message the ESBD checks to determine if the detected message is to be processed or simply forwarded to the SCP. Messages to be processed are intercepted, duplicated, modified, replaced, broadcast, redirected, etc. Replies to broadcast query messages are detected and processed so that a single reply, in the format of an SCP response, is returned. | 06-24-2010 |
| 20100166162 | PRESENCE ENHANCED TELEPHONY SERVICE ARCHITECTURE - A method for integrating presence services into a telecommunications system that includes a presence server. The method includes receiving a query, by the presence server from service logic, the query including call parameters and call information, regarding a call from a session initiator to a session terminator. The method also includes comparing, by the presence server, the call parameters and the call information with a stored presence profile established for the session terminator, the stored presence profile including preferred treatment information. The method further includes collecting usage information of the session terminator, and automatically generating the preferred treatment information, when the preferred treatment information has not been established. The method then determines a treatment of the call, by the presence server, based upon the stored presence profile and the preferred treatment information. | 07-01-2010 |
| 20100183129 | METHODS AND ARRANGEMENTS IN A CLIENT AND TELEPHONY SERVER - The present invention relates to arrangements and methods for information relating to updates of a web page associated with a call dialog between the client that has a call set up with a further client via the telephony server, wherein the client comprises a telephony interface for managing at least one dialog and a browser for disclosing at least said web page. The method of the client comprises the steps of: receiving a first telephone signaling message, wherein the message comprises an address to said web page and a first identifier associated with the address of said web page, connecting to said web page, receiving a second telephone signaling message, wherein the message comprises executable code, a web page, or a link to a web page, and a first identifier associated with the address of the web page to be updated, mapping the executable code, a web page, or a link to the web page identified by the first identifier and updating said web page disclosed on the browser of the client by executing the executable code or showing the web page or following the link to the mapped web page. | 07-22-2010 |
| 20100189231 | SYSTEM AND METHOD FOR PROVIDING BROADBAND NOTIFICATION - Embodiments of the disclosed invention include a system and a method for providing, among other things, local calling name caller identification to a broadband phone, personalized user-specified actions associated with a plurality of users based on an incoming caller identification number to a broadband phone, and remote access to locally stored data on a broadband phone. | 07-29-2010 |
| 20100189232 | TELEPHONE DEVICE WITH MAIL FUNCTION, METHOD OF INITIATING MAIL, AND PROGRAM - A telephone device has a storage unit | 07-29-2010 |
| 20100215158 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. | 08-26-2010 |
| 20100266110 | METHOD AND APPARATUS FOR PROVIDING A CUSTOMER PREMISE BASED COMMUNICATION SYSTEM - A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise based feature. The method then forwards the call to a customer premise based communication system located at a location of the customer, wherein the customer premise based feature is implemented locally by the customer premise based communication system. | 10-21-2010 |
| 20100272248 | Voice communications apparatus - Voice communications apparatus intervenes between a telephone set and a broad-band transmission path that has a communication band broader than a voice band limited by the transmitter and receiver characteristics of the telephone set. The voice communications apparatus includes a transmitter frequency characteristic corrector circuit for correcting the frequency characteristic of a signal input from the telephone set, and a receiver frequency characteristic corrector circuit for correcting the frequency characteristic of a signal to be input to the telephone set. | 10-28-2010 |
| 20100284523 | SYSTEM FOR REMOTE CONTROL OF APPARATUSES, IN PARTICULAR OF INDUSTRIAL APPARATUSES - A system for control of apparatuses, in particular of industrial apparatuses, comprising a plurality of interfaces ( | 11-11-2010 |
| 20100284524 | Method and Apparatus for Accessing and Interacting With An Internet Web page - A facility is provided for interfacing the Internet with a telecommunications network and vice versa so that a user who does not have access to the Internet may, nevertheless, provide a Web page and update the Web page via the telecommunications network and so that a user may access the telecommunications network via the Internet. | 11-11-2010 |
| 20100316201 | PRIVATE BRANCH EXCHANGE SYSTEMS AND METHODS - The present invention provides a full-featured telecommunications system without the cost and infrastructure requirements of conventional private branch exchange (PBX) systems. A system according to aspects of the present invention comprises a data processing unit and an application controller in communication with the data processing unit. The application controller comprises a processor, a user interface, and a memory coupled to the processor. The memory stores instructions that, when executed by the processor, cause the processor to receive a request for a communication through the data processing unit and instruct the data processing unit to perform the communication in accordance with the request. | 12-16-2010 |
| 20110019806 | METHOD AND SYSTEM FOR SWITCHING VOICE SERVICE BETWEEN DIFFERENT NETWORKS, AND CUSTOMER PREMISES EQUIPMENT - A method and a system for switching a voice service between different networks as well as a Customer Premises Equipment (CPE) are disclosed herein. The CPE includes: a switching control module, configured to determine the mode of transmitting voice and switch between the fixed network and the mobile network; a terminal service processing module; a wireless service processing module; a wired service processing module; and a central service processing module, configured to: receive the event information sent by the terminal service processing module, or the wireless service processing module, or the wired service processing module; perform operations indicated in the event information; and send event information for controlling one or more of the following modules: the terminal service processing module, the wireless service processing module, and the wired service processing module. The embodiments of the present invention enable free switching of a voice service between the mobile network and the fixed network, and reduce the risks of voice transmission failure caused by faults in a network. | 01-27-2011 |
| 20110051911 | World Wide Telecom Web Voice Applications - A framework for creating a voice application in a world wide telecom web (WWTW) is provided. The techniques include using a pre-defined schema to create one or more voice application templates, using the one or more voice application templates to generate a first version of the voice application, using the first version of the voice application and a library of one or more components to generate a deployable version of the voice application and deploying the deployable version of the voice application onto a run-time execution engine. | 03-03-2011 |
| 20110075822 | INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD AND COMPUTER READABLE RECORDING MEDIUM STORING INFORMATION PROCESSING PROGRAM - An information processing apparatus includes: a first acquisition unit that acquires call identification information for identifying a caller during a call; a storage unit that stores first location information indicating a location on a network; a second acquisition unit that acquires, from the storage unit, the first location information corresponding to the acquired call identification information; a reception unit that receives, from another apparatus, display information which includes second location information indicating a location on the network of said another apparatus; a determination unit that determines whether the second location information received by the reception unit coincides with the first location information stored in the first storage unit; and a supply unit that supplies a display signal for displaying the received display information to a display unit during the call if the determination unit determines that the second location information coincides with the first location information. | 03-31-2011 |
| 20110075823 | Voice communication arrangement for minimizing communication delay caused by audio signal processing in OS - A voice communication arrangement having a voice communication program installed in a computer loaded with a versatile OS thereon includes a voice data input/output function for passing through the OS voice data produced from voice sound captured by a microphone of the arrangement or received from another voice communication device, when connected to the arrangement, without being processed by the OS as audio data. | 03-31-2011 |
| 20110123007 | Customer Premises Equipment Telephone Device Providing Advanced Media Features - A customer premises equipment (CPE) device, such as a telephone, connected to a local communications line existing on the premises is capable of receiving incoming telephone or like communication calls. The device has an interface which connects the device to the local communications line on the premises and enables the device to receive an alternating voltage analog ring signal corresponding to a notification of an incoming telephone call. The device also includes a demodulator for decoding and processing the ring signal including additional media data which is of low amplitude relative to that of the alternating voltage analog ring signal and which is modulated on the alternating voltage analog ring signal. Further, the device includes an input/output (I/O) component providing a means for audible and/or visual output of media from the device. The media output from the device directly corresponds to the media data modulated on the ring signal. CPE telephone systems and methods are also provided. | 05-26-2011 |
| 20110129074 | COMMUNICATION APPARATUS AND COMMUNICATION SYSTEM - A communication apparatus including: a communication portion which performs a data communication with a sub-communication apparatus; a transmission-data communicating portion which performs a transmission-data communication with a data processing apparatus; a transmission-data receiving section which receives transmission data from the data processing apparatus; a notifying section which transmits a notification to the sub-communication apparatus, the notification being based on that the transmission-data receiving section has received the transmission data; a relaying section which relays a phone conversation between an external communication apparatus and the sub-communication apparatus; and a transmitting section which transmits the transmission data received by the transmission-data receiving section, to an external communication apparatus as a call opposite party of the phone conversation which is being relayed by the relaying section where a transmission-data transmitting command has been received from the at sub-communication apparatus performing the phone conversation being | 06-02-2011 |
| 20110170678 | Method and system for the mass sending of messages - The present publication discloses a method and system for sending messages in a telecommunications network ( | 07-14-2011 |
| 20110176666 | METHODS AND SYSTEMS FOR LINE MANAGEMENT - Methods and Systems are provided for managing one or more communications lines associated with a user of a communications network. A service center may receive from a user line management information regarding one or more of the user's communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) of the communications network implement the user's modifications. Additionally, the service center may be provided with information, in real-time, regarding a call to the communications line that may include, for example, the caller-ID for the incoming call. The service center may then determine how the call should be handled and forward instructions to the communications network to handle the call according to the user's requests. | 07-21-2011 |
| 20110182413 | METHOD AND APPARATUS TO VALIDATE A SUBSCRIBER LINE - A method is described of providing validation data associated with a subscriber line of a telecommunication network using a validation system. The method includes obtaining line data of the subscriber line wherein the line data is suitable for interrogating a line identification database (LIDB). The method interrogates the LIDB with the line data to obtain reference subscriber data associated with the line data, and processes the reference subscriber data to obtain validation data associated with the subscriber line. The method includes identifying a local exchange carrier (LEC) associated with the subscriber line to determine if a billing arrangement exists between the validation system and the LEC. The invention extends to a subscriber line validation system to validate a subscriber line of a communication network. | 07-28-2011 |
| 20110188646 | Adaptive Communication Device with Telephonic Interface Capabilities - The present invention is an adaptive communication device with telephonic interface capabilities which allows the device to interface with standard telephony. The adaptive communication device is comprised of a user interface with a digitized user interface and movement transducer. | 08-04-2011 |
| 20110200181 | SYSTEM AND METHOD FOR AUTOMATIC DISTRIBUTION OF CONVERSATION TOPICS - A method and system for distributing to a destination a notification of a topic being discussed by two participants of a voice call. Terms are extracted from an audio stream generated during the voice call. A topic is determined based on the extracted terms. A topic notification identifying the topic and at least one of the two participants is sent to a destination. A recipient of the notification may indicate a desire to join the voice call. Upon approval by one of the participants, the recipient may be joined to the voice call. | 08-18-2011 |
| 20110222675 | CALL-HANDLING RULES - Call-handling rules may be provided. A user interface may access a plurality of information associated with a user and provide functionality for creating a plurality of rules based on the information. An incoming call intended for the user may be received and processed according to the created rules. | 09-15-2011 |
| 20110274257 | CALLER ID SURFING - The invention relates to the field of computer telephony integration. In particular the invention relates to displaying and producing computer based documents seamlessly to users that relate to their telephone calls. The best mode of the invention is considered to be the use of the invention with social media, such as Facebook, where the mobile station ( | 11-10-2011 |
| 20110274258 | METHODS AND APPARATUS FOR INTERFACING WITH A PHONE SYSTEM IN AN ON-DEMAND SERVICE ENVIRONMENT - Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface. | 11-10-2011 |
| 20110280382 | Provision of Text Messaging Services - A method for providing text messaging services to subscribers in a telecommunications network is presented. Each of the subscribers has subscriber equipment that includes a telephone and television equipment. The method includes receiving first key stroke data corresponding to at least one text character associated with a text message, the first key stroke data having been input by the subscriber on a telephone, and providing first text prediction data, obtained from a lookup of the first key stroke data in a text prediction database, for display via the television equipment, the first text prediction data including predicted text for the text character in the text message being created. | 11-17-2011 |
| 20110280383 | DELIVERY OF SHORT MESSAGES - Methods, apparatuses, system and a computer program product provide improved delivery of short messages. The method includes the steps of receiving a message to be delivered to user equipment, negotiating a timer value with a short message service routing element, forwarding the short message to the short message service routing element together with the negotiated timer value and starting a timer according to the negotiated timer value. | 11-17-2011 |
| 20120008755 | METHOD AND APPARATUS FOR DATA CHANNEL AUGMENTED AUTO ATTENDED VOICE RESPONSE SYSTEMS - Method of using a computerized smart phone to navigate remote auto attendant telephony systems with a menu structure. The auto attendant's menu structure is put into an online computer database. When the caller uses the smart phone to call and establish a voice channel with remote auto attendant telephony system (using the telephone number of that system), software applications running on the caller's smart phone communication device intercept the telephone number and along with the voice channel, also establish a data channel with the online computer accessible database. The caller's smart phone can then retrieve at least some of the menu structure of the auto attendant telephony system through this data channel. This application software can then display at least some of the menu structure of the remote auto attendant telephony system on the graphical user interface of the user's smart phone synchronized with the audio delivery of the menu structure, facilitating interactions with the auto attendant system. | 01-12-2012 |
| 20120063575 | System and Method for Providing High Reliability Network - A system and method for providing a high reliability network. Context servers store information about calls in a telecommunications system. Network control elements can obtain call information from the context servers to help make call control and reporting decisions. | 03-15-2012 |
| 20120063576 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR EXTRACTING USER PROFILES AND HABITS BASED ON SPEECH RECOGNITION AND CALLING HISTORY FOR TELEPHONE SYSTEM ADVERTISING - A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user profile information to retrieve targeted messages. | 03-15-2012 |
| 20120106718 | Automatic Digit Map Generation for Access Gateway During Call Setup - The invention relates to a method for generating a digit map for a call setup, wherein leading digits of a call number are collected by a gateway and transmitted to a call control server where a call-specific digit map is generated by comparing the leading digits to a numbering plan. | 05-03-2012 |
| 20120128138 | Telephone call handling system - A telephone call handling system includes a sendings receiver configured to receive sendings sent from the telephones of other party's via a telephone service. A sendings registry automatically inventories each received sending and forwards the inventoried sending to a storage where the sending is stored. Subsequently, a delivery trigger is triggered. The triggered trigger initiates a sendings provider to provide one or more of the inventoried and stored sendings to a deliverer. The deliverer then delivers the provided sending or sendings to one or more of: a speaker, a display, a text message display, an image display, a video display, an email delivery, an web-site poster, a service provider delivery, a delivery port, a ring-back delivery, a ring-back forward delivery and a ring-tone. | 05-24-2012 |
| 20120140908 | Multimodal Telephone Calls - A method for establishing a multimodal telephone call is provided. On a first computing device, a telephone call is received from a second computing device. On the first computing device, a response is sent to the second computing device that a telephony session is established between the first computing device and the second computing device. On the first computing device, a request message is sent to register the first computing device for a data session at an online registry service. On the first computing device, a response message is received indicating that the first computing device is registered at the online registry service. The response message includes a key that uniquely identifies the data session. On the first computing device, the key is used to establish the data session with the second computing device. | 06-07-2012 |
| 20120140909 | DIAL UP TELEPHONE CONFERENCING SYSTEM CONTROLLED BY AN ONLINE COMPUTER NETWORK - In a telephone conferencing system, a digital communication network such as the Internet is used to establish and control the telephone connections between multiple conferees with the telephone network being the means of exchanging verbal information. Each conferee may have a computer connected to the digital network, and each has an independent telephone instrument connected to the public switched telephone network. An in-charge conferee utilizes his computer containing appropriate software to initiate the conference and to control the participation of the conferees. The in-charge conferee sends digital control signals to a switch interface controlling a telephone switch as a gateway to the telephone network using SS7 control signals. These SS7 control signals include the commands by which the conferee telephones are rung up, brought on line, or dropped from the conference. | 06-07-2012 |
| 20120140910 | METHOD AND APPARATUS FOR HANDLING A TELEPHONE CALL - A system for handling a telephone call within a telephone network, comprising a multi-tenanted CTI server within a telecommunications network adapted to receive telephone calls on behalf of a plurality of outlets, wherein the CTI server is adapted for queuing an incoming call in the network when no agent is available and is further adapted to forward an incoming call to an agent when the agent becomes available. The CTI server is configured to use an indicia received with the received call to identify the caller and to retrieve a profile of the caller by matching the indicia to a previously-stored indicia in a call history database collocated with the CTI server, the profile comprising at least a plurality of previous orders processed by an outlet on behalf of the caller, the profile being used to provide priority call handling for certain callers. | 06-07-2012 |
| 20120170725 | Communicating Information Pertaining to Cancelling of Forked Call Requests - Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation. | 07-05-2012 |
| 20120207291 | CONFIGURING A NETWORK DEVICE - A method performed by a device adapted for communication over a network includes establishing a presence on the network, obtaining default configuration information for the device via the network, the default configuration information identifying a service on the network, receiving a request for validation information from the service, providing the validation information to the service, the service generating device-specific information in response to the validation information, and obtaining the device-specific information. | 08-16-2012 |
| 20120213346 | METHOD, SERVER AND TERMINAL DEVICE FOR PLAYING MULTIMEDIA RING TONE DURING CALL - A method and apparatus for playing a multimedia ring tone during a call, where the method includes: receiving an on-hook message from a called terminal; sending a message to a calling terminal and the called terminal to update a session; and instructing a Multimedia Resource Function (MRF) to execute mixing processing to continuously play a multimedia ring tone during the call. Accordingly, a problem in the prior art that a multimedia ring tone cannot be continuously played for a user during a call is solved. | 08-23-2012 |
| 20120219129 | ASSOCIATING A TELEPHONE CALL WITH A DIALOG BASED ON A COMPUTER PROTOCOL SUCH AS SIP - Providing non-voice capabilities relating to a phone call at a computing device includes receiving a request to begin a telephone call from a first telephone to a second telephone, wherein the requesting is performed using messaging between computing devices connected via a computer network, and wherein the messaging is part of a signaling phase dialog. The signaling phase dialog may be used in providing information associated with the identity of parties of the telephone call. Commencing a call phase dialog between the computing devices may be performed after the telephone call is established over the public switched telephone network. The call phase dialog may allow messages relating to the telephone call to be passed between the computing devices, at least while the telephone call is in progress. The dialogs and messaging may be performed using session initiation protocol (SIP) or another computer communication protocol. | 08-30-2012 |
| 20120219130 | METHOD, DEVICE AND SYSTEM FOR MEDIA SESSION NEGOTIATION - A method, a device and a system for media session negotiation are disclosed in the present invention. The method includes: receiving a first media description sent from a telephony server (TS), where the first media description includes a media session parameter of the TS at a local area network LAN side ( | 08-30-2012 |
| 20120219131 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. | 08-30-2012 |
| 20120224677 | METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR SERVICE DATA FLOW (SDF) BASED SUBSCRIPTION PROFILE REPOSITORY (SPR) SELECTION - According to one aspect, the subject matter described herein includes a method for SDF based subscription profile repository selection. The method includes receiving a first signaling message. The first signaling message includes service data flow information for identifying a service data flow. The method also includes selecting, using the service data flow information, an SPR from a plurality of SPRs, the SPR containing policy information associated with the service data flow. | 09-06-2012 |
| 20120230479 | ENHANCED CALLER IDENTIFICATION USING CALLER READABLE DEVICES - A method of providing originator information to an intended communications recipient during establishment of a communication session includes reading, at an originating communication terminal, originator information carried by a device located with the originating terminal, and including at least some of the originator information in at least one signal transmitted by the originating communication terminal during establishment of the communication session for transmission to a communication terminal associated with the intended communications recipient. | 09-13-2012 |
| 20120237011 | APPARATUS AND METHODS FOR NOTIFICATION OF A PARTY IN A TELEPHONE CONFERENCE - Systems, methods, and machine-readable articles of manufacture enable private notification of a participant in a telephone conference. In representative embodiments, a system receives a telephone call intended for a first conference participant, generates an informative announcement containing information regarding the call, mixes the informative announcement with the conference audio, and privately plays the mixed audio to the first participant. In other representative embodiments, the system concurrently generates a non-informative announcement, mixes the non-informative announcement with the conference audio, and plays the second mixed audio to the other conference participant or participants. In this way, the first participant is notified of the incoming call while simultaneously listening to the conference audio, and the information regarding the call is not shared with the other conference participant or participants. | 09-20-2012 |
| 20120237012 | xDSL SYSTEM AND SIGNAL TRANSMISSION METHOD, SENDING DEVICE, AND RECEIVING DEVICE OF xDSL SYSTEM - An xDSL signal transmission method includes: receiving 2N−1 signals from 2N−1 signal input ends, where each signal in the 2N−1 signals is a signal transmitted by an independent channel in the xDSL system; pre-multiplying a (2N−1)×1 matrix formed by the 2N−1 signals by a first conversion matrix to obtain a 2N×1 matrix, where elements in the 2N×1 matrix respectively correspond to 2N signals, and the first conversion matrix is a 2N×(2N−1) matrix; and sending the 2N signals via N twisted pair lines respectively. The N twisted pair lines can transmit signals of 2N−1 channels, thereby increasing the number of signal transmissions, and improving signal transmission efficiency. | 09-20-2012 |
| 20120243671 | ENHANCED DIRECTORY ASSISTANCE SYSTEM WITH VOICE OVER IP CALL HANDLING - A method for operating a directory assistance system responsive to Voice over IP device requests including receiving a first directory assistance request from at least one Voice over IP device and identifying the requested information on a database. The requested information is formatted in the database in accordance with a format required by the Voice over IP device and is then a notification message is transmitted to indicating its availability. A second request is received from the Voice over IP device for retrieval of the formatted requested information, which is in turn transmitted to the Voice over IP device via the web server. | 09-27-2012 |
| 20120243672 | System and Method for Delivering Advertising to Packet-Based Telephones - A system and method of delivering targeted advertising to packet-based network telecommunications devices may include accessing a database configured to store telephone services information of telecommunications devices. The telecommunications services information may indicate whether a telecommunications device has packet-based network access. Telecommunications devices that have telephone number information including NPA-NXX of a certain NPA-NXX code and packet-based network access may be identified. Advertising content may be communicated to the identified telecommunications devices for display on the telecommunications device. | 09-27-2012 |
| 20120250841 | Method and Apparatus for Assigning and Provisioning VOIP Services - A method, system, and computer usable program product for assigning and provisioning VOIP services are provided. A data processing system receives an order for the VOIP service and information about virtual inventory. The data processing system may create a provisioning command including provisioning information for provisioning a telecommunication line according to the order and send the provisioning command to a provisioning system, create a porting command including porting information for porting the phone number in the order if porting a phone number and send the porting command to a porting system, create a registration command including user information for registering a user and send the registration command to a web portal, create a setup command including the user information for creating an account for the user and send the setup command to a customer management system. The data processing system may then complete the order for the VOIP service. | 10-04-2012 |
| 20120250842 | Method for Accessing Service Resource Items That are For Use in a Telecommunications System - Service resource items for use in call setup in a telephone system are held on servers that are connected to a computer network which is logically distinct from the telephone system infrastructure; this computer network may, for example, make use of the Internet. Each service item is locatable on the network at a corresponding URI and is associated with a particular telephone number. A mapping is provided between telephone numbers and the URIs of associated service resource items. When it is desired to access a service resource item associated with a particular telephone number, this mapping is used to retrieve the corresponding URI which is then used to access the desired service resource item. | 10-04-2012 |
| 20120275585 | Method of Transmitting Data in a Communication System - Processing of a signal received at a node in a network is described in which effects on the signal caused by applying an action to a first part of the signal are quantified based on characteristics of the first part of the signal and effects on the signal caused by not applying the action to the first part of the signal are quantified based on characteristics of a second, subsequent part of the signal. The action may then be selectively applied either to the first part of the signal or to the second part of the signal based upon the quantifications. In some embodiments, the action is applied to a portion of the signal for which the effects on at least one measure of the signal quality are less detrimental. | 11-01-2012 |
| 20120275586 | METHOD, APPARATUS AND SYSTEM FOR PARK CALL MESSAGES - There is described a method and telecommunication server for maintaining communication between at least two devices. A first incoming call for a first communication device is received at the communication server. The first incoming call for the first communication device is routed to a second communication device associated with the first communication device. A park data signal is received from the second communication device for placing a call to park. The call is placed to park and a park reminder message is sent to the first communication device. | 11-01-2012 |
| 20120288074 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS - A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or a time-shifted mode and to seamlessly transition back and forth between the two modes; (iii) participate in multiple conversations either concurrently or simultaneously; (iv) archive the messages of conversations for later review or processing; and (v) persistently store media either created or received on the communication devices of users. The latter feature enables users to generate or review media when either disconnected from the network or network conditions are poor and to optimize the delivery of media over the network based on network conditions and the intention of the users participating in conversations. | 11-15-2012 |
| 20120294431 | System and Method to Push Messages Indicating Status of Trouble Reports in a Telecommunications Network - A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change. | 11-22-2012 |
| 20120307989 | METHOD AND APPARATUS FOR MULTIMEDIA CALLS - A multimedia call capability is disclosed. The multimedia call capability supports establishment of a data session in conjunction with a call, the data session being established between a user device and a multimedia answering point. The call may be directed to a Public Safety Answering Point (PSAP) and/or a private answering point. The multimedia call capability enables dynamic routing of call signaling of the user device to the answering point based on whether the user device includes a media content capture capability (e.g., a still camera, a video camera, and the like). The data session is configured to support propagation of media content from the user device to the answering point in conjunction with the call. The media content may include photographs, video, and the like, as well as various combinations thereof. The media content may be provided before, during, and/or after voice communications between the user of the user device and the operator at the answering point. In many types of situations, obtaining such additional media content from a user device would be invaluable to the operator handling the call and the personnel responding to the situation. | 12-06-2012 |
| 20120307990 | TELEPHONE COMMUNICATION SYSTEM OVER A SINGLE TELEPHONE LINE - A network for coupling at least one telephone service signal to at least one telephone device over a wiring. The network includes: a wiring having at least two conductors for carrying multiple time-domain multiplexed digitized voice channels; an exchange side device coupled to the wiring and operative to couple at least one telephone service signal to at least one digitized voice channel; and at least one subscriber side device coupled to the wiring and operative to couple the at least one telephone device to at least one digitized voice channel. | 12-06-2012 |
| 20130003949 | Method And System For Providing Enhanced Caller Identification Information Including Screening Invalid Calling Party Numbers - A system and method deliver audible caller identification information when standard Caller ID information is invalid or cannot be provided. In one disclosed embodiment, the Caller ID information must include a valid number of digits and a valid area code. If the Caller ID information is not valid, a calling party is prompted by an announcement to provide the audible caller identification information. | 01-03-2013 |
| 20130010939 | Integration of Voice Chat Services - A communication system provides a user with the ability to redirect telephone calls to a voice chat account and vice versa. In one example, a voice chat gateway may receive communication requests and determine whether communications directed to a first party is to be redirected. If so, the voice chat gateway may reroute the communication request to an appropriate destination. For instance, a user may request that all communications such as telephone calls be rerouted as a voice chat to the user's voice chat account. Alternatively, a user may request that all communications including voice chats be redirected to a telephone number. Users may further be allowed to call a voice chat account through a telephone network and initiate a voice chat with a telephone number through a data network. | 01-10-2013 |
| 20130034217 | METHOD AND SYSTEM FOR PROVIDING DIRECTORY ASSISTANCE TO ERRONEOUS TELEPHONE CALLS - A method and system for providing directory assistance to erroneous calls. The method and system includes an intercept system that intercepts erroneous calls and automatically routes them to a directory assistance service. The directory assistance service provides a least one advertisement, directory assistance information and derived information including caller demographics information. | 02-07-2013 |
| 20130034218 | METHOD AND APPARATUS FOR ESTABLISHING DATA LINK BASED ON AUDIO CONNECTION - In a communications system, after parties form a voice telephone connection, the parties respective communications devices automatically create or leverage machine readable features or content of the telephone connection to identify the parties to each other or to a rendezvous server, and thereafter the communications devices and/or the rendezvous server automatically establishes a data link between the parties. | 02-07-2013 |
| 20130058467 | INTEGRATED PRIVATE BRANCH EXCHANGE AND DEVICE CONTROL SYSTEM - In one embodiment, a state center operates as a repository and exchange point for telephony state information that would not typically be accessible from an Internet Protocol private branch exchange (IP PBX), and control state information that would not typically be accessible from a programmable multimedia controller. In such manner, the state center enables telephony responsive audio/video (A/V) and home automation device control, and A/V and home automation device responsive telephony control. | 03-07-2013 |
| 20130058468 | SYSTEM AND METHOD FOR PROVIDING CONNECTIVITY BETWEEN TWO DIFFERENT NETWORKS USING DIFFERENT PROTOCOLS - A system and method for providing message connectivity between a first network using a first protocol and a second network using a second protocol is described. If a message is received from the first network, the message is processed using one or more digital signal processors, a destination in the second network is determined, the processed message is logged and translated into the second protocol, and the translated message is sent to the destination in the second network. If the message is received from the second network, the message is translated into the first protocol, a destination in the first network is determined, the translated message is logged and processed using one or more digital signal processors, and the processed message is sent to the destination in the first network. One example method can be implemented as a computer program embodied on a computer readable medium. | 03-07-2013 |
| 20130070915 | System and Method for Selection of On Hold Media Content - A system and method for an outside caller, when put on-hold, to select media content from options provided through a telephone switching system including Private Branch Exchanges (PBX's) using Voice over Internet Protocol (VOIP) are provided. The system is software or software/hardware configured to present to outside callers, while placed on hold, options for selecting available media. The software detects the selection made by the caller using a telephone keypad, voice recognition, or other input device and puts the selected media on the telephone line. The media content, audio or audio with video, can be updated with new content by manually loading into memory of the PBX Server or an appliance connected to the PBX Server. Content can also be downloaded from sources on the Internet and it can be downloaded or uploaded by media content providers to customers using the embodiment of this invention. | 03-21-2013 |
| 20130070916 | Source Audio Identifiers for Digital Communications - Audibly informing a recipient of an arrival of a digital communication from a sender includes receiving a digital communication from a sender directed to a recipient and determining whether the digital communication is associated with an audio identifier that identifies the sender of the digital communication and that is designated by the sender of the digital communication. Perception by the recipient of the audio identifier is conditioned on whether the digital communication is determined to be associated with the audio identifier. The audio identifier is perceived prior to or concurrent with perception of the digital communication by the recipient. | 03-21-2013 |
| 20130101098 | Interaction With a Device via a Communications Network - A gateway apparatus enables interaction with a device that is connected to a network. The gateway receives voice or Dual-Tone Multi-Frequency (DTMF) signals from a user terminal via a circuit-switched connection. The received voice or DTMF signals are used in conjunction with a semantic data document to ascertain an interaction to be carried on with the device. Signals are generated and received via the network in accordance with the ascertained interaction. A user friendly response from the interaction can be formed (e.g., in the form of a voice response) and communicated to the user terminal via the circuit-switched connection. | 04-25-2013 |
| 20130129060 | Systems And Methods For Optimizing Distribution Of Advertisement Information - In accordance with the teachings described herein, systems and methods are provided for optimizing distribution of advertisement information. In one example, call tracking data may be generated from a plurality of telephone calls made to a business entity, where the call tracking data includes geographical information to identify locations from which the plurality of telephone calls originated. A call distribution may be determined from the call tracking data, where the call distribution groups the call tracking data based at least in part on distances between the business entity and the locations from which the plurality of telephone calls originated. A probability density function may be generated from the call distribution and used in the generation of the advertisement distribution plan. | 05-23-2013 |
| 20130148796 | Method and Apparatus for DSL Back-Channel Communication - DSL backchannel data and/or information is transported upstream in a vectored, bonded line DSL system. Backchannel data (e.g., error samples or the like from downstream-end DSL equipment) is encapsulated/packetized using Layer 2 encapsulation. Upstream user data is packetized into Ethernet packets or the like. The backchannel data and upstream user data are combined and the combined data transmitted to an upstream-end DSL apparatus, such as an access node. The combined data are separated in the upstream-end DSL apparatus so that the upstream user data can be processed further. The Layer 2 encapsulated backchannel data is decapsulated and then routed to a vectoring control entity or the like for use in operating the DSL system, for example in mitigating FEXT crosstalk in the DSL system's operation. | 06-13-2013 |
| 20130156172 | ELECTRONIC DEVICE WITH FUNCTION OF REPLYING TO MESSAGE BASED ON RECEIVER ENVIRONMENT AND METHOD THEREOF - An electronic device with a function of replying to a message based on the environment of the receiver is provided. The electronic device includes a storage unit, a receiving module, a determining module, a detecting module, an acquiring module, and a sending module. The storage unit stores an environment table which records relationships between receiver-environments and suitable replies. The receiving module receives a short message from a sending phone number. The determining module collects information to determine a current receiver-environment of the user of the electronic device. The detecting module detects an existing reply matching the current receiver-environment in the environment table. The acquiring module acquires the reply matching the current environment and the sending module sends a message which includes the acquired reply to the sending phone number. | 06-20-2013 |
| 20130156173 | SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR EXTRACTING USER PROFILES AND HABITS BASED ON SPEECH RECOGNITION AND CALLING HISTORY FOR TELEPHONE SYSTEM ADVERTISING - A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user profile information to retrieve targeted messages. | 06-20-2013 |
| 20130182831 | MULTI-FUNCTIONAL GENERAL PURPOSE TRANSCEIVERS & DEVICES - The present invention is generally directed to a system and associated method for communicating information. In some embodiments, the invention is directed to a general purpose transceiver having a receiver for receiving an information signal and a transmitter configured to transmit an outgoing signal to a central station. A portion of the information signal can include an instruction code, which may be decoded and acted upon accordingly. Other embodiments and features are also claimed and described. | 07-18-2013 |
| 20130230157 | DATA COMMUNICATION - A method of establishing a communications session for communication of data with respect to at least two user devices in a data communications network. A client-server connection request is received from at least one of the at least two user devices. Call party details of a telephone call are received. The telephone call involves at least a first telephony user device and a second telephony user device. The call party details include a first identity associated with the first telephony user device and a second identity associated with the second telephony user device. At least one of the first and second identities comprises a telephone dialling number. A separate communications session is established on the basis of the first and second identities received in the call party details. | 09-05-2013 |
| 20130230158 | DATA COMMUNICATION - A method of establishing a communications session for data with respect to at least two user devices in a packet switched communications network in parallel to a voice session via a circuit switched network. Call party details of a telephony call are received. The telephony call involves at least a first telephony user device and a second telephony user device. The call party details include a first identity associated with the first telephony user device and a second identity associated with the second telephony user device. A separate communications session is established on the basis of the first and second identities received in the call party details and depending on the capabilities of the user devices. The communications session is separate from the telephone call, for the communication of data to and/or from at least two user devices. | 09-05-2013 |
| 20130230159 | DATA COMMUNICATION - A method of establishing a communications session for communication of data with respect to at least two user devices in a data communications network. Call party details of a telephone call are received. The telephone call involves at least a first telephony user device and a second telephony user device. The call party details include a first identity associated with the first telephony user device and a second identity associated with the second telephony user device. At least one of the first and second identities comprises a telephone dialling number. A separate communications session is established on the basis of the first and second identities received in the call party details. The communications session is separate from the telephone call, for the communication of data to and/or from the at least two user devices. | 09-05-2013 |
| 20130235986 | METHOD AND SYSTEM FOR MANAGING CONNECTIONS BETWEEEN TELEPHONE LINE SUBSCRIBERS - A computer-implemented method of managing telecommunications between telephone line subscribers is provided. The method includes at a first telecommunications operator, receiving from a first telecommunications terminal associated with a first subscriber a connection or message request to connect or send a message to a second subscriber. The connection or message request contains a portable extension number associated with the second subscriber. The method includes resolving the portable extension number to discover information regarding a telephone number and second telecommunications operator used by the second subscriber, routing the connection or message request to the second subscriber via the second telecommunications operator using at least the telephone number, and including an identifier so that the second telecommunications operator knows that the connection or message request originated for a portable extension number. | 09-12-2013 |
| 20130243171 | MULTIPARTY SERVICE ACCESS IN A NETWORK WITH AUTONOMOUS NODES - Methods, devices, and storage media provide for receiving a request to use a multiparty service offered by autonomous devices; determining whether persistence information exists that indicates one of the autonomous devices to which the request is to be routed; selecting one of the autonomous devices to transmit the request in response to determining that persistence information does not exist, and wherein the device has no knowledge which of the autonomous devices is to accept the request; transmitting the request; receiving a response; recognizing whether the request is accepted based on the response; storing persistence information indicating the one of the autonomous devices is servicing the request; and using the persistence information to transmit a subsequent request to use the multiparty service to the one of the autonomous devices, wherein the subsequent request pertains to a same session of the multiparty service as the request. | 09-19-2013 |
| 20130251124 | CONTINUAL INDICATOR OF PRESENCE OF A CALL PARTICIPANT - Examples include a system, method and program for notifying presence of a phone call participant. In an example, a computer receives a request from a first calling device to connect with one or more second calling devices through a network. The computer provides a presence notification on the first calling devices wherein the presence notification provides a repeating indicator which represents that the one or more second calling devices are connected. The computer determines that the one or more second calling devices has disconnected and in response the computer ceases the presence notification on the first calling device. | 09-26-2013 |
| 20130294592 | COMPUTER TELEPHONY INTEGRATION WITH CONNECTION OF THE COMPUTER VIA A PRESENCE SERVER - The invention relates to the field of Computer telephony Integration and in particular to the migration of the interface standardised according to ECMA-29 to the private branch exchange (PBX) via a CSTA gateway. The clients (C | 11-07-2013 |
| 20130308764 | ADDING A TELECONFERENCE CALLER TO A GROUP INSTANT MESSAGING CHAT - In a method for adding a caller to a group instant messaging chat, a computer receives an indication that the caller has joined a teleconference via a telephone call. The computer receives a characteristic of the telephone call. The computer determines that the received characteristic of the telephone call at least partially matches at least one stored characteristic of one or more invitees on a list of invitees to the teleconference. In response to determining that the received characteristic of the telephone call at least partially matches at least one stored characteristic of one or more invitees on a list of invitees to the teleconference, the computer requests an instant messaging server to add the caller to the group instant messaging chat. | 11-21-2013 |
| 20130322610 | EXTERNAL MESSAGING DURING CONFERENCE CALL - A solution for enabling a participant to a conference call to obtain contact information for other participants to the conference call in order to send an external message to one or more of the other participants is provided. The contact information can be used by a messaging system, which is available to the participant independent of the conference call, to transmit the external message for presentation to the other participant(s). | 12-05-2013 |
| 20130329872 | Data Communication - A method for the communication of data with respect to at least two telephony user devices in a data communications network comprises determining call party details for a telephone call. The telephone call involves at least a first device and a second device. The call party details include first and second identities associated with the first and second devices respectively. A separate communications session is established on the basis of the first and second identities. The communications session is separate from the telephone call and is for the communication of data to and/or from the at least two devices. An alert activation request for an alert mechanism associated with the at least one of the at least two devices is transmitted via the communications session. The alert activation request is capable of causing the at least one of the at least two devices to activate the alert mechanism. | 12-12-2013 |
| 20130329873 | Data Communication - Measures for the communication of data with respect to at least two different user devices in a data communications network. Establishing a communications session for the communication of data to and/or from the at least two different user devices, receiving, on the basis of user input at one of the at least two different user devices, an identifier identifying one or more downloadable resources, generating a transmissible identifier based at least in part on the received identifier, the transmissible identifier being operable to initiate the download of the one or more downloadable resources using the transmissible identifier, and to associate a predetermined identity with the download, and enabling the download of the one or more downloadable resources to another of the at least two different user devices using the transmissible identifier. | 12-12-2013 |
| 20140044246 | SYSTEM AND METHOD FOR DETERMINING CALL IMPORTANCE USING SOCIAL NETWORK CONTEXT - Disclosed herein are systems, methods, and non-transitory computer-readable storage media for determining call importance using social network context. A system can receive a call from a caller and establish the identity of the caller. The system can then retrieve a social network context associated with the caller identity from a social network and determine an importance score for the call using the social network context. Social network contexts can be derived from a social network profile, caller utterances, and a social graph. Based on the importance score, the contact center provides an appropriate level of customer service. The level of customer service a contact center provides can be based on resource availability, call type, call time, agent queue selection, offered communication modalities and customer follow-up. | 02-13-2014 |
| 20140056419 | CLOUD BASED CONTACT CENTER PLATFORM POWERED BY INDIVIDUAL MULTI-PARTY CONFERENCE ROOMS - The present disclosure includes a system and method for handling customer service requests in a virtual computing environment supporting multimedia interactions. In some embodiments, the system includes an automated management tool for receiving a customer service request from a client device, a server for establishing an individualized communication session, and a plurality of available resources capable of being connected to the individualized communication session. In some embodiments, the method includes receiving and establishing a connection between an automated management tool and a client device, receiving a customer service request from the client device, establishing an individualized communication session, and providing resources to the individualized communication session. | 02-27-2014 |
| 20140086396 | SYSTEM AND METHOD FOR ENABLING HOT-DESKING - A hot-desking application and methods of operating the same are described. The hot-desking application can be provisioned as an explicit sequenced application for all user addresses of record in addition to being provisioned as an implicit sequenced application for all of the possible hot-desk endpoint addresses. Through such provisioning, the hot-desking application can, among other things, allow for calls to be placed directly from a hot-desk endpoint but still show the user's address of record as the calling identity. | 03-27-2014 |
| 20140112462 | SYSTEM AND METHOD FOR ALLOWING VIRTUAL PRIVATE NETWORK USERS TO OBTAIN PRESENCE STATUS AND/OR LOCATION OF OTHERS ON DEMAND - A system and method can support a virtual private network based on a public telecommunication infrastructure. The virtual private network can receive a request from a caller for place a call to a callee via the virtual private network. The virtual private network can obtain at least one of presence status and location information of the callee. Then, the virtual private network can allow the caller to make a decision on whether or not to proceed with the call. The public telecommunication infrastructure can be based on a legacy network and an Internet Protocol Multimedia Subsystem (IMS) network, and the virtual private network can obtain information from both the legacy network and the IMS network via a service broker. | 04-24-2014 |
| 20140126708 | SYSTEM AND METHOD FOR OUT-OF-BAND COMMUNICATION WITH CONTACT CENTERS - A method for connecting a website user to a contact center includes: establishing a communication channel between a user and an agent of the contact center, the communication channel comprising a voice communication channel; establishing a supplemental channel between the user and the contact center for exchanging data between the user and the contact center; and storing the data exchanged in the supplemental channel in association with the communication channel. | 05-08-2014 |
| 20140140491 | SYSTEM AND METHOD FOR PROVIDING HIGH RELIABILITY NETWORK - A system and method for providing a high reliability network. Context servers store information about calls in a telecommunications system. Network control elements can obtain call information from the context servers to help make call control and reporting decisions. | 05-22-2014 |
| 20140153706 | Mobile Platform as a Delivery Mechanism for Security Capabilities - A system for making a trust determination of a telephone number includes a memory, which stores the telephone number, communicatively coupled to a processor. The processor transmits a request message, which comprises the telephone number and at least two of a telephone porting information request, a call forwarding information request, a telephone switching information request, and a telephone simultaneous ring information request, to a service provider. The processor then receives from the service provider a response message, which includes at least two of a telephone information response, a call forwarding information response, a telephone switching information response, and a telephone simultaneous ring information response. The processor then determines a tampering concern associated with at least one of the responses in the response message and increases an inquiry level based at least upon the determined tampering concern. | 06-05-2014 |
| 20140241515 | Location Aware Conferencing System And Method - In one embodiment, a method includes receiving a first request to join a conference from a first user device. The location of the first user device is determined. Based on the location of the first user device, the proximity of the first user device relative to endpoints configured to facilitate the conference is identified. A first one of the endpoints that is more proximate to the first user device than other endpoints is selected for handling the conferences. | 08-28-2014 |
| 20140341363 | METHOD AND APPARATUS FOR PROVIDING ELECTRICAL POWER TO A BROADBAND DIGITAL SUBSCRIBER LINE ACCESS - Power is supplied to telecom equipment in DSLAM outdoor/remote cabinets with relatively short distances between the subscriber and the cabinet. All of the subscriber Customer Premises Equipment connected to the DSLAM each provide a portion of the required power to the remote cabinet via the telephone line connecting the DSLAM and the subscriber CPE. The CPE at the subscriber premises is already connected to power mains in the subscriber premises so, providing power, via the telephone line to the outdoor cabinet is relatively simple. The remote cabinet includes a circuit for receiving the power input from each subscriber and then distributing the power, required by the DSLAM load, equally among the subscribers. | 11-20-2014 |
| 20140369480 | SYSTEMS, METHODS, AND APPARATUSES FOR IMPLEMENTING A DSL SYSTEM - An apparatus comprises at least one vectoring engine and a cross-connect coupled to the vectoring engine. The cross-connect is to couple with each of a plurality of customer premises equipment (CPE) devices via a respective DSL loop. An interface is to receive instructions for the cross-connect to couple the vectoring engine to a nonoverlapping subset of the CPE devices via the respective DSL loops. The interface is further to receive instructions for the vectoring engine to apply vectoring to the DSL loop via which to couple one of the CPE devices to the cross-connect. | 12-18-2014 |
| 20140376704 | DATA COMMUNICATION - A method of establishing a communications session for communication of data with respect to at least two user devices in a data communications network. A client-server connection request is received from at least one of the at least two user devices. Call party details of a telephone call are received. The telephone call involves at least a first telephony user device and a second telephony user device. The call party details include a first identity associated with the first telephony user device and a second identity associated with the second telephony user device. At least one of the first and second identities comprises a telephone dialing number. A separate communications session is established on the basis of the first and second identities received in the call party details. | 12-25-2014 |
| 20150030144 | COMMUNICATIONS USING DIFFERENT MODALITIES - Communications between users of different modalities are enabled by a single integrated platform that allows both the input of voice (from a telephone, for example) to be realized as text (such as an interactive text message) and allows the input of text (from the interactive text messaging application, for example) to be realized as voice (on the telephone). Real-time communication may be enabled between any permutation of any number of text devices (desktop, PDA, mobile telephone) and voice devices (mobile telephone, regular telephone, etc.). A call to a text device user may be initiated by a voice device user or vice versa. | 01-29-2015 |
| 20150103985 | Unified Services Platform Using A Telephone Number As A Common Subscriber Identifier - A system and method for enabling the telephone number as a platform for the association of IP-enabled services with legacy telephone service. A unified services enabler platform may be utilized to associate a customer and their telephone number with a variety of services and applications from multiple different ecosystems. The customer can continue to use their existing telephone service and in addition can utilize new IP-enabled features that are associated with their telephone number as the common ID. | 04-16-2015 |
| 20150319312 | DATA PROCESSING IN A DIGITAL SUBSCRIBER LINE ENVIRONMENT - Methods, systems, devices, and computer readable medium for processing data in a digital subscriber line environment are disclosed. In one aspect methods include establishing a first data channel in a first system utilizing a first frequency band. Methods also include conveying, for a second system that establishes a second data channel over a second frequency band, handshake information using the first system. | 11-05-2015 |
| 20160021151 | METHOD FOR INSERTING BACKGROUND AUDIO INTO VOICE/VIDEO CALL - A background noise inserter server is described that includes a communication interface for communicating with a network, memory for storing background audio, and a processor coupled to the communication interface and the memory. The processor controls the server to connect to a phone call session in response to a session initiation protocol (SIP) invite from a calling device indicating that the calling device is requesting the background audio in the phone call session with a called device. The processor also controls the server to insert the background audio into the phone call session so that the inserted background audio is mixed with audio from the phone call session transmitted to both the calling device and the called device. | 01-21-2016 |
| 20160173698 | Line Digital Signal Processing Device and Method | 06-16-2016 |
| 20170237695 | TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS | 08-17-2017 |
