Class / Patent application number | Description | Number of patent applications / Date published |
379930230 | Having user information display (e.g., telephone number, name, address, etc.) | 38 |
20080226045 | Method for the Remote Request of Information Which is Stored in a Telecommunication Entity and a Telecommunication Entity Having Remote Request Functionality for Stored Information - An apparatus and method for the remote request of information stored in telecommunication devices. In operation, an initialization message is transmitted to a telecommunication device, which initiates the remote request of stored information. The initialization message can also be used to notify the telecommunication device of an authorization code authorizing the remote inquiry and dial-in information for providing a transmission address of the requested information. After verifying the authenticating code and evaluating the dial-in information, a telecommunication connection is established to another telecommunication device corresponding to the dial-in information. The stored information is then transmitted to a requester via the telecommunication connection. | 09-18-2008 |
20080273678 | SYSTEMS AND METHODS FOR PHONE CALL MANAGEMENT - A communication system includes client software operating on a PC, or similar platform, and a client telephone that is connected to a call routing server. A user manages telephone communication, including incoming and outgoing calls, conference calls and call forwarding, through the client software. The client software commands the call routing server using instant messenger communication. | 11-06-2008 |
20080279353 | Method and system for profiling multi-channel consumers in a call center environment - A method of providing information related to a user's web browser session to an agent, while the agent is processing a call from the user, includes creating an association between a telephone number and the user's web browser session. The user employs the telephone number to place a telephone call. The method further includes receiving the telephone call from the user, and determining, upon receipt of the telephone call from the user, the telephone number with which the user placed the call. The method further includes using the determined telephone number and the association to identify the information related to the user's web browser session. The method also includes routing the telephone call and the information related to the user's web browser session to the agent. | 11-13-2008 |
20090010405 | PRESENCE BASED CONNECTING NUMBER SEARCH - Methods and apparatus for using a presence status to generate a list of possible contacts based on a partial entry of a contact address are disclosed. According to one aspect of the present invention, a method includes obtaining at least a partial entry of a destination address that identifies a first destination to be accessed. The method also includes identifying a plurality of potential destinations that each includes the partial entry, and determining a presence status of each potential destination. Finally, the method also includes ordering the potential destinations based on the presence status of each potential destination. | 01-08-2009 |
20090010406 | Methods of Determining Information Regarding Remote User Terminals and Related Systems and Computer Program Products - A method of determining user terminal information may include initiating a communication at a first user terminal between the first user terminal and a second user terminal using a telephone number of the second user terminal. Information regarding the second user terminal may then be received at the first user terminal from the second user terminal during the communication over a non-voice channel without opening a voice channel between the first and second user terminals. Related systems and computer program products are also discussed. | 01-08-2009 |
20090067595 | SYSTEMS AND METHODS FOR PHONE CALL MANAGEMENT - A communication system includes client software operating on a PC, or similar platform, and a client telephone that is connected to a call routing server. A user manages telephone communication, including incoming and outgoing calls, conference calls and call forwarding, through the client software. The client software commands the call routing server using instant messenger communication. | 03-12-2009 |
20090097622 | Networking Character Information - A method and apparatus for a receiving party to receive character information about a calling party from a designated network of individuals linked with the receiving party is described herein. A server operatively connected to a communication system stores character information comprising factual or opinion character information about one or more individuals in the communication system. Responsive to a triggering event, the receiving party's communication device sends a request to the server for character information about a calling party. The server identifies character information corresponding to the calling party and provided by one or more individuals linked with the receiving party by searching the server and/or obtaining real-time character information. The server sends the identified character information to the receiving party's communication device. | 04-16-2009 |
20090110162 | Method for presenting interactive information about a telecommunication user - A method and system for presenting interactive information about a party in a telecommunication call are provided. The party may be a calling party or a called party. Providing interactive information may include identifying a party in a telecommunication call and receiving interactive information about the party. The received interactive information may be combined with user data to form combined interactive information. The combined interactive information may be displayed to a user. A user-action relating to the displayed combined interactive information may be received and an operation corresponding to the user-action may be performed. Providing interactive information may include determining if the user data is needed by analyzing the interactive information. The interactive information may include events, and the user data may include the user's schedule. The combining may correlate the events with the schedule and creates a set of user-actions based on the correlation. | 04-30-2009 |
20090161845 | ENHANCED PHONE CALL CONTEXT INFORMATION - While participating in a telephone call, a communication device displays information relating to the other party to the call, thereby providing a context for the call. In particular, a microprocessor executes a context module to perform a lookup in a database for data items related to a party to the call. The microprocessor then arranges the presentation references to some of the data items found in the databases on the display of the communication device. The data items references to which are presented on the display may include: Past Appointments, i.e., recent meetings associated with the contact; Future Appointments, i.e., upcoming meetings associated with the contact; and Messages, i.e., e-mail messages, SMS messages and Instant Messaging messages both to and from the contact. | 06-25-2009 |
20090232288 | Appending Content To A Telephone Communication - An interactive information distribution system that facilitates automatic transmission of a variety of information packets to the communication devices of a calling party and parties called during a call. The information packets are comprised of actual files and or links to files or websites, and are automatically transmitted following the initiation of a call. Upon initiating a call, an indicator that may include metadata linked to information packets is processed to identify at least one database for locating information packets to which the metadata is linked. The interactive information distribution system also includes a verbal communication conversion engine that allows verbal telephone communications to be converted to text and filtered to generate keywords which are used in additional database searching to identify additional information packets. The information packets automatically identified are retrieved from a database and are transmitted to the communication devices of parties participating in a call during the call. | 09-17-2009 |
20090245490 | INTEGRATED TELEPHONY AND VIDEO SYSTEM - An integrated telephony and video system allows a viewer of a program to selectively accept a telephone call based on caller identification information and automatically buffer the program upon acceptance of the call. When the call is terminated, the buffered program is played from the point of interruption until the buffered program is the same as the real-time program. The system may store data about the call, such as the caller identification information and length of the call. Such data may be used to determine a compression format for the buffered program. Such data may also be used to generate a list of callers for whom the user desires to be interrupted while viewing the program. | 10-01-2009 |
20090257573 | Select ring - Select Ring allows users of communication devices, such as cellular telephones, to designate which incoming calls may transmit voice, video, and/or text data via the device's loudspeaker and display screen while the phone is ringing and before the incoming call is accepted. Select Ring also allows users of communication devices to designate which incoming callers may automatically transmit to the user's phone and receive from the user's phone voice, video, and/or text data via the device's loudspeaker and display screen without requiring the user to manually accept the incoming call. | 10-15-2009 |
20090257574 | INTERFACE FOR VOICE COMMUNICATIONS - There is provided an interface viewable on a display for a communications apparatus used during a session for voice communications between at least two parties. The interface includes at least one edge of the display having a row of objects, each object of the row being for representing each of the at least two parties; and a main portion of the display being for showing the object of the party speaking at a particular point in time, with a plurality of the objects being shown when a plurality of the parties are speaking at the particular point in time. Advantageously, the object of the speaking party is shown on the main portion when the speaking party's voice is detected by the speaking party's communications apparatus, a host server receiving information from the speaking party's communications apparatus to aid in displaying the object of the speaking party at the particular point in time. Alternatively, the object of the speaking party may also undergo a change of state, such as, for example, a blinking effect, a single occurrence resizing effect, a transitional blurring effect, a repeated resizing effect, and any combination of the aforementioned. | 10-15-2009 |
20090268888 | PHONE DIALING METHOD - A phone dialing method is carried out on a communication device when browsing photos so as to make a phone call. First, a browser is activated to load a picture. Face features of all the existing human faces are detected. The face features of all contacts in a directory are compared to find out the contact matching the characters of human face. Then, the phone number of the contact is dialed. Further, after the picture is loaded, a user may set an identification area to narrow down the scope of identifying human faces. After that, the characters of human face of the selected human face are analyzed, and a search is made in the directory to find the contact matching the characters of human face. Finally, call contact by the number of directory. | 10-29-2009 |
20090279678 | Web-type audio information system using phone communication lines (audio Net pages) - A web-type audio information system using phone communication lines including a computer based host accessible to phones, supporting multiple indexed stored audio information segments, wherein the content of the segments are substantially selected and supplied by multiple independent subscribers, and the host supports an interactive directory system providing for connecting a phone line with an audio segment in accordance with supplied segment identification. | 11-12-2009 |
20090296903 | Method and System for Automatic Directory Entry for Telecommunications Devices - Described is a method for entry of information into a directory accessible to a caller telecommunications device. Information associated with a called telecommunications device is transmitted from the called telecommunications device over an auxiliary communication channel to a caller telecommunications device. The information is sent in response to an initiation of a communication, such as a voice communication, between the devices over a primary communication channel. An inquiry is presented to a user of the caller telecommunications device to determine if the received information is to be stored. If the user responds affirmatively, the information is stored in a directory in the caller telecommunications device or in a directory on a remote server accessible to the caller telecommunications device. In other embodiments one or more additional auxiliary communications channels are used to transmit or retrieve the information. | 12-03-2009 |
20090296904 | Setting Up A Communication Session Within A Wireless Communications System - In an embodiment, an originating communication device within a wireless communications system sends a call request to a server to initiate a communication session with a target communication device, and also sends, along with the call request, a session description request, the session description request requesting alerting data to be sent to the target communication device from the server in addition to a call announce message for announcing the communication session to the at least one target communication device, the alerting data describing a nature of the communication session. The server sends the call announce message and the alerting data to the target communication device. The target communication device receives the call announce message and the alerting data, notifies a user of the target communication device of the announced communication session and outputs the alerting data to the user of the target communication device in conjunction with the notification. | 12-03-2009 |
20090323912 | SYSTEM AND METHOD FOR PROVIDING INFORMATION TO A USER OF A TELEPHONE ABOUT ANOTHER PARTY ON A TELEPHONE CALL - A system and method for displaying information to a user of a telephone during a telephone call may include requesting information from a plurality of applications in response to receiving data indicative of a telecommunications device during a telephone call. The information may include information associated with a second user of the telecommunications device. The information received from the applications may be displayed for the first user to view during the telephone call. | 12-31-2009 |
20100086112 | Communications Device and Method for Selecting a Missed Call Reminder Alert - A communications device and method for selecting a missed call reminder alert by comparing an identifier associated with a telephone number of an unattended received communications call with a database of alert profiles stored a memory of the communications device. The comparing identifies a call reminder alert time profile for the unattended received communications call. Next, there is performed a selecting, from the database of alert profiles, an identified call reminder alert time profile for the unattended received communications call. Thereafter, the communications device and method provide for emitting the missed call reminder alert based on the identified call reminder alert time profile. | 04-08-2010 |
20100260327 | TELEPHONE FOR PROVIDING INFORMATION ASSOCIATED WITH A REMOTE GEOGRAPHIC LOCATION OF A CALLED PARTY TO A CALLER - A system and method for providing information local to a called party located in a different geographic location may include storing information and telephone number identifiers as associated with remote geographic locations. In response to a telephone number being dialed, a determination may be made as to whether a portion of the dialed telephone number matches a stored telephone number identifier. If a portion of the dialed telephone number matches a stored telephone number identifier, at least a portion of the information associated with the matched telephone number identifier may be presented to a user. Otherwise, information associated with a portion of the dialed telephone number that identifies a geographic location from a communications network may be requested and presented to the user. | 10-14-2010 |
20100303219 | METHOD FOR INCLUDING CALLER-PROVIDED SUBJECT INFORMATION IN THE CALLER-ID DISPLAY OF ENTERPRISE TELEPHONES - Say John on a PSTN needs to contact Chuck. Chuck's telephone is a SIP, H.323, DCP, or analog endpoint, connected to the PSTN via an enterprise network and gateway. John already knows Chuck's number. Before dialing Chuck's phone number, John navigates to a URL that includes something unique to Chuck in its name, such as www.xyzco.com/303-555-1212 or www.xyzco.com/chuck. The webpage of the URL contains two fields: number you will be calling from and subject. John enters his number and then enters the subject “Sale going through!” John then dials Chuck's number. The enterprise network receives the call and the associated Caller-ID via its PSTN gateway, maps the inbound Caller-ID to the information provided by John, routes the call to Chuck's phone, and causes the display on Chuck's phone to show John's Caller-ID and the subject of the call. Chuck thinks the subject may be important and therefore decides to answer. | 12-02-2010 |
20110123009 | METHOD AND APPARATUS FOR ASSOCIATING IMAGES WITH DATA - A method and apparatus used in communications devices for associating images with data is described. The method includes the steps of comparing data associated with a plurality of images with data associated with a record and linking an image from the plurality of images to the record if at least a portion of the data associated with the image matches at least a portion of the data associated with the record. The apparatus includes a memory for storing images and records and data associated with the images and records, a processor coupled to the memory for comparing the data associated with the records and data associated with a plurality of images, and a display coupled to the controller for displaying the image if at least a portion of the data associated with the image matches at least a portion of the data associated with the record. | 05-26-2011 |
20110142215 | APPARATUS AND METHOD FOR MANAGING VOICE COMMUNICATIONS - A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive a call request from a set top box that is remote from the server where the call request identifies a telephone number that is displayed in video content presented by the set top box where the telephone number was detected based on at least one of image pattern recognition and voice recognition and where the telephone number is associated with a marketing entity of the video content, establish a voice communication with a first telephone device associated with the set top box, and establish the voice communication with a second telephone device associated with the telephone number and the marketing entity if the first telephone device accepts the voice communication. Other embodiments are disclosed. | 06-16-2011 |
20110274260 | CALLER ID SURFING - A method and system for displaying and producing computer based documents seamlessly to users that relate to their telephone calls. The best mode of the invention is considered to be the use of the invention with social media, such as Facebook, where the mobile station ( | 11-10-2011 |
20110274261 | METHODS AND APPARATUS FOR INTERFACING WITH A PHONE SYSTEM IN AN ON-DEMAND SERVICE ENVIRONMENT - Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone provider in an on-demand service environment. In one embodiment, a proxy server is in communication with a phone system. The phone system provides a phone call and is operated by the phone provider. The proxy server is configured to: receive information from the phone system regarding a phone event in relation to the phone call, and output a message including the phone event information to a data network. A client machine is in communication with the proxy server over the data network and in communication with a data provider separate from the phone provider. The client machine is configured to: receive the message from the proxy server, and display the phone event information in a first part of a user interface in a web browser. A second part of the user interface can display information received from the data provider. | 11-10-2011 |
20120027188 | World clock enabling time zone sensitive applications - The present application relates to software on phones for displaying local times of distant parties as to allow users of the software to shape their behavior based on the social and business expectations related to those local times. Local times are retrieved by communicating with a directory number information service. The directory number information service can receive a user identifier from a phone application identifying a remote party. The service can retrieve a location of the remote party identified by the user identifier. The service can determine a local time of the remote party based on the remote party's location and provide the local time to the phone application for display. Social statuses can also be provided. The phone can create a call log for incoming calls made by remote parties. The calculated local time can be used for updating software on the phones. | 02-02-2012 |
20120057684 | SYSTEMS AND METHODS FOR CALL SCREENING - The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user. | 03-08-2012 |
20120121075 | Directed Notifications - A computer-implemented method includes receiving a notification at a network server and directing the notification to a particular address of a plurality of addresses that are associated with a customer premises. The method further includes identifying one or more customer premises equipment (CPE) devices that are designated to receive notifications directed to the particular address based on a directed notification profile that is associated with the customer premises. The directed notification profile may be stored at a lightweight directory access protocol (LDAP) database that is accessible to the network server. The method further includes communicating the notification from the network server to the one or more identified CPE devices. | 05-17-2012 |
20120195416 | Caller ID and Information Display - The invention provides a caller ID and information display system, comprising means to transmit the information normally displayed on a phone or a base unit's screen to portable panels. The system is also capable of displaying other information such as current local weather conditions, real time monitoring of stock and bond markets, sports scores, winning lottery numbers, daily horoscopes, holidays, birthdays and a multitude of other information. | 08-02-2012 |
20120321061 | Methods, Systems, and Products for Locating File - Files are easily located based on addresses associated with calls. When a call is processed to, or received at, an address, the address may be used to query a database. The database stores associates between addresses and files stored in memory. All filenames related to the address may be displayed, thus allowing a user to quickly launch the files associated with a calling number. | 12-20-2012 |
20130044869 | METHOD AND SYSTEM FOR CUSTOMIZED CALLER IDENTIFICATION - A system and method for customized caller identification and call routing are disclosed. A disclosed method of providing customized caller identification information for a phone call includes associating a first phone number in a database with a plurality of user specified identifications, selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number to a second phone number as a function of the second phone number, and providing the selected one of the plurality of identifications to a device associated with the second telephone number. | 02-21-2013 |
20130129062 | Method, Communication System and Terminal for Assigning a Key and a Display Field of a Terminal - A method, a system and a terminal for occupying a key and a display field that is associated with the key of a first end device of a first subscriber. An address identifies the second end device of a second subscriber. Following user input of the first subscriber. The detected second address is assigned to the key as a target address for setting up a future connection. Associated subscriber information is determined for the detected address, and the determined subscriber information is assigned to the display field. | 05-23-2013 |
20130170633 | TELEPHONE NUMBER RESOURCE MANAGER USER INTERFACE AND FEATURE CONTROL - A method may include storing a database including a plurality of subscriber identifiers, wherein each subscriber identifier is associated with a telephone number and a subscriber name and address. Each subscriber identifier may be unique to the corresponding subscriber name and address. The method may include storing a database including a plurality of customer identifiers. Each customer identifier may be associated with one of the subscriber identifier and a customer name and address. The method may further include receiving an update to the subscriber name or address associated with one of the telephone numbers and associating a new subscriber identifier with the updated subscriber name or address. The method may further include associating the new subscriber identifier with one of the customer identifiers. | 07-04-2013 |
20130272513 | MULTIPLE LANGUAGE SUPPORT IN TELECOMMUNICATION SYSTEMS - Embodiments provide caller information in multiple languages to multiple receiving communication devices. In one embodiment, the method includes receiving a call request from a sending endpoint communication device connected to a network. Caller identification information associated with the call request is obtained, where the caller identification information includes one or more identifications associated with the sending endpoint communication device. Each identification specifies the same content in a different language. The call request and at least one of the identifications are transmitted over the network to be received by receiving endpoint communication devices connected to the network. Each receiving endpoint communication device can output at least one of the received identifications specified in a language designated for use by that receiving endpoint communication device. | 10-17-2013 |
20150103987 | METHOD AND SYSTEM FOR GENERATING DIGITAL EVENTS FOR ANALOG PHONE SYSTEMS - A method for generating digital events in response to inbound or outbound phone calls on analog phone systems is described. The method monitors a public switched telephone network (PSTN) phone line to detect a call. The analog audio signal of the detected call is amplified. The method acquires call information regarding the detected call from the phone line. The call information is sent to a server as a digital event over a network interface. Voice call recording for the call is initiated. The method uploads a data record that contains the voice call recording to the server over the network interface after the completion of the call. Other embodiments are also described and claimed. | 04-16-2015 |
20150326701 | INTEGRATED COMMUNICATION CENTER FOR HOTEL GUESTS - This disclosure is directed at an electronic device for hotel rooms which performs a number of functions currently performed by several different devices in hotel rooms, such as clocks, phones, thermostats, and sound systems, as well as a number of functions not performed by current devices. The goal of the device is to eliminate the need for a number of discrete devices while providing a device which performs these same tasks better, through integration of features and network functionality. | 11-12-2015 |
20160142549 | Phone Number Recognition - Method and system for recognising a numeric or alphanumeric sequence of characters in a document, the sequence conforming to predetermined rules and representing user identifiers for identifying users in a communication system include identifying a country of origin of the document, recalling rules relating to the format of the sequence associated with the determined country of origin, searching the document to identify any sequence in the document satisfying the format and returning any such sequence. | 05-19-2016 |
20160205247 | METHOD FOR PRESENTING A TITLE IN AN AUDIO CALL | 07-14-2016 |