Apptera, Inc. Patent applications |
Patent application number | Title | Published |
20130051537 | CAMPAIGN MANAGER - A process identifies multiple campaign activation points associated with a voice-based menu hierarchy such that the voice-based menu hierarchy is accessed by multiple callers. The process continues by identifying a campaign associated with the voice-based menu hierarchy and determining a campaign value associated with the campaign. Additionally, the process determines an opt-in rate associated with the campaign and determines a likelihood that callers will reach each campaign activation point. A score associated with the campaign is then calculated for each campaign activation point. | 02-28-2013 |
20130013299 | METHOD AND APPARATUS FOR DEVELOPMENT, DEPLOYMENT, AND MAINTENANCE OF A VOICE SOFTWARE APPLICATION FOR DISTRIBUTION TO ONE OR MORE CONSUMERS - A system for developing, deploying and maintaining a voice application over a communications network to one or more recipients has a voice application server connected to a data network for storing and serving voice applications, a network communications server connected to the data network and to the communications network for routing the voice applications to their intended recipients, a computer station connected to the data network having control access to at least the voice application server, and a software application running on the computer station for creating applications and managing their states. The system is characterized in that a developer operating the software application from the computer station creates voice applications through object modeling and linking, stores them for deployment in the application server, and manages deployment and state of deployed applications including scheduled deployment and repeat deployments in terms of intended recipients. | 01-10-2013 |
20120232978 | COMMUNICATION SYSTEMS AND METHODS - Communication systems and methods support communication between multiple devices. In some embodiments, a method initiates a communication session between a first device and a second device via a server. The method identifies a first user associated with the first device and identifies a second user associated with the second device. An interaction history between the first user and the second user is accessed from the server and communicated to the first device for display on the first device. | 09-13-2012 |
20110299672 | System and methods for dynamic integration of a voice application with one or more Web services - A system is provided for leveraging a Web service to provide access to information for telephone users. The system includes a first network service node for hosting the Web service, an information database accessible from the service node, a voice terminal connected to the first service node, and a service adaptor for integrating a voice application executable from the voice terminal to the Web service. In a preferred aspect, the service adaptor subscribes to data published by the Web service and creates code and functional modules based on that data and uses the created components to facilitate creation of a voice application or to update an existing voice application to provide access to and leverage of the Web service to telephone callers. | 12-08-2011 |
20110282670 | System for Dynamic AD Selection and Placement Within a Voice Application Accessed Through an Electronic Information Page - A system for dynamic advertisement selection and presentment within a speech application is provided. The system includes a user operable network browsing interface in communication with a server on a data network; at least one voice link to a voice application interface, the link or links accessible to the user working within the browsing interface; a pool of at least one advertisement for presentment; and a selection engine accessible to the voice application interface for receiving criteria originated from the server for advertisement ranking and for selecting an advertisement from the pool of at least one advertisement for placement based on the received criteria. | 11-17-2011 |
20110276335 | METHODS FOR SYNCHRONOUS AND ASYNCHRONOUS VOICE-ENABLED CONTENT SELECTION AND CONTENT SYNCHRONIZATION FOR A MOBILE OR FIXED MULTIMEDIA STATION - A system is provided for enabling voice-enabled selection and execution for playback of media files stored on a media content playback device. The system includes a voice input circuitry and speech recognition module for enabling voice input recognizable on the device as one or more voice commands for task performance; a push-to-talk interface for activating the voice input circuitry and speech recognition module; and a media content synchronization device for maintaining synchronization between stored media content selections and at least one list of grammar sets used for speech recognition by the speech recognition module, the names identifying one or more media content selections currently stored and available for playback on the media content playback device. | 11-10-2011 |
20110261935 | System for Managing Voice Files of a Voice Prompt Server - A software interface is provided for managing audio resources used in one or more voice applications. The software interface includes a first portion thereof for mapping the audio resources from storage to use-case positions in the one or more voice applications, a portion thereof for accessing the audio resources according to the mapping information and for performing modifications there of, a portion thereof for creating new audio resources; and a portion thereof for replication of modifications across distributed facilities. I a preferred application a developer can modify or replace existing audio resources and replicate links to the application code of the applications that use them. | 10-27-2011 |
20110123006 | Method and Apparatus for Development, Deployment, and Maintenance of a Voice Software Application for Distribution to One or More Consumers - A system for developing, deploying and maintaining a voice application over a communications network to one or more recipients has a voice application server connected to a data network for storing and serving voice applications, a network communications server connected to the data network and to the communications network for routing the voice applications to their intended recipients, a computer station connected to the data network having control access to at least the voice application server, and a software application running on the computer station for creating applications and managing their states. The system is characterized in that a developer operating the software application from the computer station creates voice applications through object modeling and linking, stores them for deployment in the application server, and manages deployment and state of deployed applications including scheduled deployment and repeat deployments in terms of intended recipients. | 05-26-2011 |
20110106527 | Method and Apparatus for Adapting a Voice Extensible Markup Language-enabled Voice System for Natural Speech Recognition and System Response - A system for analyzing natural language spoken through a voice recognition system comprising: a language separator for separating a natural language expression into multiple word segments; and a grammar module for creating XML-based description sets or binary sets using word segments as input. In a preferred embodiment, the word segments are further processed as class objects and then organized according to original spoken order and wherein content fields are created to contain the class objects for comparison during voice interaction using the voice recognition system. | 05-05-2011 |
20110099016 | Multi-Tenant Self-Service VXML Portal - A multi-tenant voice extensible markup language (VXML) voice system includes a voice portal connected to at least one telephony network; a voice application server integrated with the voice portal; and a multi-tenant configuration application integrated with the voice application server, the configuration application accessible to the tenants from a data packet network. | 04-28-2011 |
20110064207 | System for Advertisement Selection, Placement and Delivery - An advertisement delivery system for publishing a voice-enabled advertisement chosen among multiple voice-enabled advertisements to a specific voice application version chosen among multiple voice application versions available to the system has a telephony interface for enabling voice interactive access to at least one running version of the chosen voice application; and a matching service application for determining selection of the advertisement, the voice application version to host the advertisement, and at least one advertisement position in the voice application version for presenting the advertisement. | 03-17-2011 |
20110044437 | Method and System for Presenting Dynamic Commercial Content to Clients Interacting with a Voice Extensible Markup Language system - A system for selecting a voice dialog, which may be an advertisement or information message, from a pool of voice dialogs and for causing the selected voice dialog to be utilized by a voice application for presentation to a caller during an automated voice interactive session includes a voice-enabled interaction interface hosting the voice application; and, a sever monitoring the voice-enabled interaction interface for selecting the voice dialog and for serving at least identification and location of the dialog to be presented to the caller via the voice application. | 02-24-2011 |
20110040629 | Behavior aggregation - After receiving a call from a caller, the identity of the caller is determined. A method determines at least one caller behavior associated with the caller. This caller behavior is determined based on the caller's association with a social network. Next, multiple available advertisements are identified. An advertisement is selected based on the caller behavior associated with the caller. | 02-17-2011 |
20100318365 | Method and Apparatus for Configuring Web-based data for Distribution to Users Accessing a Voice Portal System - In a system for developing and deploying a voice application using Web-based data as source data over a communications network to one or more recipients, a method for organizing, editing, and prioritizing the Web-based data before dialog creation is provided. The method includes harvesting the Web-based data source in the form of its original structure; generating an object tree representing the logical structure and content type of the harvested, Web-based data source; manipulating the object tree generated to a desired hierarchal structure and content; creating a voice application template in VXML and populating the template with the manipulated object tree; and creating a voice application capable of accessing the Web-based data source according to the constraints of the template. | 12-16-2010 |
20100312640 | Call-Based Advertising - A directory assistance request is received from a caller such that the caller requests a particular business. A process identifies at least one advertisement for a business that competes with the requested business. The advertisement for the competing business is played to the caller. The caller is then given the option of selecting the competing business or the requested business. | 12-09-2010 |
20100114578 | Method and Apparatus for Improving Voice recognition performance in a voice application distribution system - A vocabulary management system for constraining voice recognition processing associated with text-to-speech and speech-to-text rendering associated with use of a voice application in progress between a user accessing a data source through a voice portal has a vocabulary management server connected to a voice application server and to a telephony server, and an instance of vocabulary management software running on the management server for enabling vocabulary establishment and management for voice recognition software. The system is characterized in that an administrator accessing the vocabulary management server uses the software to create unique vocabulary sets that are specific to selected portions of vocabulary associated with target data sources the vocabulary sets differing in content according to administrator direction. | 05-06-2010 |
20100061534 | Multi-Platform Capable Inference Engine and Universal Grammar Language Adapter for Intelligent Voice Application Execution - A voice application creation and deployment system includes a voice application server for creating and serving voice applications to clients over a communication network; at least one voice portal node having access to the communication network, the portal node for facilitating client interaction with the voice applications; and an inference engine executable from the application server. In a preferred embodiment the inference engine is called during one or more predetermined points of an ongoing voice interaction to decide whether an inference of client need can be made based on analysis of existing data related to the interaction during a pre-determined point in an active call flow of the served voice application, and if an inference is warranted, determines which inference dialog will be executed and inserted into the call flow. | 03-11-2010 |
20100057885 | Method for Automated Harvesting of Data from A Web site using a Voice Portal System - A system is provided for developing and deploying a voice application using Web-based data as source data over a communications network to one or more recipients. The system has a voice application server capable of accessing a network server and Website hosted therein, a network communications server for routing the voice applications to their intended recipients, and a computer station running voice application software having control access to at least the voice application server, the computer station capable of accessing the network server and Website. An operator of the computer station creates and provides templates for the voice application server to use in data-to-voice rendering. | 03-04-2010 |
20100057470 | SYSTEM AND METHOD FOR VOICE-ENABLED MEDIA CONTENT SELECTION ON MOBILE DEVICES - A system for voice-enabled location and execution for playback of media content selections stored on a media content playback device has a voice input circuitry for inputting voice-based commands into the playback device; codec circuitry for converting voice input from analog content to digital content for speech recognition and for converting voice-located media content to analog content for playback; and a media content synchronization device for maintaining at least one grammar list of names representing media content selections in a current state according to what is currently stored and available for playback on the playback device. | 03-04-2010 |
20100050265 | Method and Apparatus for Enhancing Security Between a Web Server and a PSTN-based Voice Portal - A security regimen is provided for implementing transaction security between a Web server and data and a voice portal system accessible through a telephony network on the user end and through an XML gateway on the data source end. The regimen includes one of a private connection, a virtual private network, or a secure socket layer, set-up between the Web server and the Voice Portal system through the XML gateway. Transactions carried on between the portal and the server enjoy the same security that is available between nodes on the data network. In one embodiment, the regimen further includes a voice translation system distributed at the outlet of the portal and at the telephone of the end user wherein the voice dialog is translated to an obscure language not that of the users language and then retranslated to the users language at the telephone of the user. | 02-25-2010 |
20100050150 | Method and System for Developing Speech Applications - A method for is provided for creating a voice application comprising steps of (a) gathering voice application requirements; (b) generating a product requirements document; (c) creating a voice user interface from information generated at step (b); (d) implementing the interface created at step (c); (e) creating one or more data interfaces from information generated at step (b); (f) implementing the one or more interfaces; (g) generating one or more templates for system usage reporting; and (h) conducting one or more system usage studies. The method may be enabled by computer system execution of a machine-readable instruction. | 02-25-2010 |
20090274278 | Notification Systems and Methods - Notification systems and methods receive a call from a caller and prompt the caller to identify an event. A response is received from the caller which identifies a particular event. The notification systems and methods select an advertisement related to the particular event, the selected advertisement being associated with a second event of the same type as the particular event. The caller is prompted whether a reminder message associated with the second event is desired. A response is received from the caller regarding the reminder message. If the caller desires to receive a reminder message, that reminder message is scheduled. | 11-05-2009 |