Patent application number | Description | Published |
20080246986 | METHODS AND APPARATUS FOR IMPROVED OPERATION OF NETWORKED PRINTING SYSTEM - Methods and systems are presented for performing one or more printer device management functions in a network, in which affinities between printers are determined from job tracking data to indicate associations between printer devices and user devices, and the affinity data is used to perform one or more printer management functions such as determining printer connections for new or roaming user devices, print job redirection, and identification of underutilized printer device assets. | 10-09-2008 |
20080246987 | METHODS AND SYSTEMS FOR SOFT FAILURE DETECTION FOR NETWORKED PRINTERS - Methods and systems are presented for identifying potential printer failures in a networked printing enterprise, in which job tracking data is gathered for print jobs in the network, affinity data is derived from the job tracking data indicating associations between printer devices and user devices, and potential printer failures are identified based on changes in the affinity data. | 10-09-2008 |
20100058121 | VISUALIZATION OF USER INTERACTIONS IN A SYSTEM OF NETWORKED DEVICES - As set forth herein, a system identifies soft failures of devices. An interface captures transactional data between one or more users and one or more devices within the system. A data log receives the transactional data from the interface and stores the data as historical data for subsequent retrieval. A warning system evaluates the historical data in the data log to identify one or more devices that have a soft failure condition, wherein an alarm is output for each soft failure identified. A display module combines the historical data from the data log and one or more alarms from the warning system into a single display for review. | 03-04-2010 |
20100145647 | SYSTEM AND METHOD FOR IMPROVING FAILURE DETECTION USING COLLECTIVE INTELLIGENCE WITH END-USER FEEDBACK - Systems and methods are described that facilitate using end-user feedback to automatically distinguish between a normal behavior and a device failure which can be a hard failure (e.g., a device malfunction) or a soft failure. For instance, upon detection of a usage switch from a first device to a second device by a user, a survey message is sent to the user to solicit information regarding the reasons for the switch. If the switch was triggered by a device malfunction, the detected device failure is verified and an alert is sent to an administrator and/or potentially impacted users. If the switch was triggered by the user's need for functionality (e.g., color printing, collation, etc.) not provided by the first device, which is otherwise functioning properly, then the detected failure is determined to be a failure and the failure detection algorithm is updated accordingly. | 06-10-2010 |
20100253967 | PRINTER IMAGE LOG SYSTEM FOR DOCUMENT GATHERING AND RETENTION - A system and method for document image acquisition and retrieval which find application in litigation for responding to discovery requests are disclosed. The method includes automatically acquiring image data and associated records for documents being processed by a plurality of image output devices within an organization and archiving the image data and associated records as image logs for the processed documents. When a request for document production is received by the organization, the image logs (and/or information extracted therefrom) are automatically filtered through at least one classifier trained to return documents responsive to the document request, and documents corresponding to the filtered out image logs are output. One of the filters may be configured for filtering privileged from non-privileged documents. | 10-07-2010 |
20100302173 | MULTI-LAYER DISPLAY - A display system suitable for controlling operations of a multifunction device, such as a printer, and a method which makes use of the display system are disclosed. The display system includes a front panel configured for selectively displaying a local user interface and being touch sensitive for controlling an associated device based on touch selectable graphic objects displayed on the local user interface. A rear panel is configured for selectively displaying the local user interface, which is viewable through the front panel. A switching component is configured for switching the display of the local user interface between the front panel and the rear panel. | 12-02-2010 |
20100312725 | SYSTEM AND METHOD FOR ASSISTED DOCUMENT REVIEW - A system and method for reviewing documents are provided. A collection of documents is portioned into sets of documents for review by a plurality of reviewers. For each set, documents in the set are displayed on a display device for review by a reviewer and temporarily organized through grouping and sorting. The reviewer's labels for the displayed documents are received. Based on the reviewer's labels, a class from a plurality of classes is assigned to each of the reviewed documents. A classifier model stored in computer memory is progressively trained, based on features extracted from the reviewed documents in the set and their assigned classes. Prior to review of all documents in the set, a calculated subset of documents for which the classifier model assigns a class different from the one assigned based on the reviewer's label is returned for a second review by a reviewer. Models generated from one or more other document sets can be used to assess the review of a first of the sets. | 12-09-2010 |
20100313124 | MANIPULATION OF DISPLAYED OBJECTS BY VIRTUAL MAGNETISM - A computer implemented tactile user interface (TUI) and a method of manipulating objects with a virtual magnet are provided. The TUI includes a display comprising a touch-screen. The display is configured for displaying a set of graphic objects, each graphic object representing a respective one of a set of items, such as documents, e.g., text documents or images. A virtual magnet is caused to move on the display, in response to touching on the touch-screen, e.g., by dragging a finger or other implement across. The magnet is associated with a particular function command such that a subset of the graphic objects exhibits a response to the virtual magnet (e.g., is caused to move, relative to the virtual magnet or exhibits another visible response), each graphic object in the subset moving or otherwise responding as a function of an attribute of the underlying item represented by the graphic object. | 12-09-2010 |
20110010571 | PRINTER TIME-OUT - A system and a method of providing a time-out for a device, such as a printer are provided. The time-out determines when the device is shifted from a higher energy to a lower energy mode, absent the arrival of another job to be processed by the device. The method includes acquiring data comprising a set of inter-arrival times for at least one device over a period of time, such as a week and, for each of a set of candidate time-outs, deriving a probability from the data that an inter-arrival time from the set of inter-arrival times is greater than the candidate time-out. A cost function is computed, based on the derived probability and a robustness term which allows adversarial action not predicted by the histogram to be taken into account. A time-out for the at least one device can then be identified for which the cost function is a minimum. | 01-13-2011 |
20110075191 | AUTOMATIC GENERATION OF DEVICE-CENTRIC DISTRIBUTION LISTS - A method and system for managing distribution lists rely on the collection of job log data from shared devices, such as networked printers. For each printer, a usage community comprising users of the shared device, can be determined, based at least in part on the job log data. At least one distribution list of users is generated, based on the usage community. The distribution list can be linked with a mailer program, whereby users in the usage community are grouped together under a common contact address. Updating the distribution list at intervals to reflect changes in the usage community allows a static email address to be used for a varying group of users. | 03-31-2011 |
20110175901 | DETACHABLE SCREEN FOR MULTIFUNCTION DEVICE SHOWING 3D DYNAMIC VIEWS - A detachable display unit, an electromechanical device utilizing the display unit, and a method of use are disclosed. The display unit includes a communication link whereby data can be communicated between the display unit and the associated electromechanical device. The display unit includes a position sensor which provides position information for determining a current position of the display unit when detached from the associated electromechanical device. A graphical user interface displays a dynamic virtual representation of the associated electromechanical device based on the determined current position. | 07-21-2011 |
20110265086 | USER AND DEVICE LOCALIZATION USING PROBABILISTIC DEVICE LOG TRILATERATION - A system and method of localizing elements (shared devices and/or their users) in a device infrastructure, such as a printing network, are provided. The method includes mapping a structure in which the elements of a device infrastructure are located, the elements comprising shared devices and users of the shared devices. Probable locations of fewer than all of the elements in the structure are mapped, with at least some of the elements being initially assigned to an unknown location. Usage logs for a plurality of the shared devices are acquired. The acquired usage log for each device includes a user identifier for each of a set of uses of the device, each of the uses being initiated from a respective location within the mapped structure by one of the users. Based on the acquired usage logs and the input probable locations of some of the elements, locations of at least some of the elements initially assigned to an unknown location are predicted. The prediction is based a model which infers that for each of a plurality of the users, a usage of at least some of the shared devices by the user is a function of respective distances between the user and each of those devices. | 10-27-2011 |
20110273739 | SYSTEM AND METHOD FOR PROVIDING ENVIRONMENTAL FEEDBACK TO USERS OF SHARED PRINTERS - Systems and methods are employed to quantify resource usage for review by a user. Marking engine data contains information related to a print job sent to the marking engine and community data relates to resource usage by members of a plurality of communities within a system. A resource profiling component receives the marking engine data and the community data to evaluate resource usage by a user compared to one or more of a user within their community. A visualization component receives the evaluation from the resource profiling component, generates a graphic associated with the evaluation and presents and distributes the graphic to one or more recipients. | 11-10-2011 |
20110310428 | SYSTEM AND METHOD FOR ENABLING AN ENVIRONMENTALLY INFORMED PRINTER CHOICE AT JOB SUBMISSION TIME - A system and method for facilitating environmentally informed print job selection are provided. The method includes assigning a status to each of a set of networked printers, the status of an operational printer denoting a printer as being one of at least awake, asleep, and waking up soon. The assigned status is provided to a graphical user interface, enabling a user to compare the status and/or environmental costs of printing with user selectable ones of the set of printers. | 12-22-2011 |