Sholtis
Doug Sholtis, Hudson, IL US
Patent application number | Description | Published |
---|---|---|
20140100920 | CUSTOMER SATISFACTION DASHBOARD - An instrument for measuring and presenting customer impressions of a company uses weighted response values of survey questions to develop a customer experience score and a customer interaction score. The two scores are added to produce a composite score. The three scores for a company may be presented with other score sets for other companies to provide a simple and consistent comparison of companies. When different businesses or even different industries have different customer experiences and interactions, weighting of response values can be adjusted to more accurately reflect the importance of that factor on the overall customer experience, which models customer satisfaction. | 04-10-2014 |
20140100921 | CUSTOMER SATISFACTION DASHBOARD - A method of developing scores for a company including receiving, at a hardware server, customer experience data including information related to a customer's experience with the company and information related to the customer's specific interactions with the company; generating, by one or more processors, an experience score for the company based on the information related to the customer's experience with the company; generating, by one or more processors, an interaction score for the company based on the information related to the customer's specific interactions with the company; generating, by one or more processors, a composite score for the company; and rendering an image of at least one of the experience score, the interaction score, or the composite score for the company for presentation of the image via a computer. | 04-10-2014 |
Jon Sholtis, Austin, TX US
Patent application number | Description | Published |
---|---|---|
20140313042 | TRACEABLE CABLES - Traceable cables (e.g., networking cables, power cables, etc.). Some embodiments include a traceable power cable with a battery (e.g., that may be rechargeable from current from an external power source to which the power cable is electrically connected). Some embodiments include a traceable networking cable configured to draw power from power-over-Ethernet (POE) power sourcing equipment (PSE) even if the networking cable is not connected to a separate powered device (PD). | 10-23-2014 |
Jonathon Keith Sholtis, Buda, TX US
Patent application number | Description | Published |
---|---|---|
20130039624 | Networking Cable Tracer System - A method and apparatus for providing a tracer function for networked cable systems used for data or power transmission. A self contained and self powered indicator circuit is described that enables tracing the location of both ends of a networked cable. | 02-14-2013 |
20130316583 | Active Keystone Jack - An advanced keystone jack for use in Ethernet cabling systems that enables the display of jack status, IP address, MAC address, power status, equipment type, location of far end, security setting on the jack and security lock-out status of the circuitry. The system is self contained and powered from POE power or a common power source. | 11-28-2013 |
Steven Sholtis, El Dorado Hills, CA US
Patent application number | Description | Published |
---|---|---|
20080313066 | METHOD AND SYSTEM FOR MANAGING RECEIPTS - A method and system for managing receipts includes a process for managing receipts whereby when a user makes a purchase of a product and/or service, an electronic copy of the data on the purchase receipt is generated. The purchase receipt data is then assigned an identification code unique to the user to create user correlated purchase receipt data. The user correlated purchase receipt data is then transferred to a data storage device where the user correlated purchase receipt data is stored until needed. The user correlated purchase receipt data is then made accessible to the user, and/or an authorized agent for the user, as needed, by accessing the data on the data storage device through a user account. | 12-18-2008 |
20090037248 | AUTOMATED POLLING SYSTEM - Embodiments of the present invention provide a polling system. The system starts by receiving responses to a poll from one or more poll respondents. The system then uses information in a database to determine the reliability of the responses. Next, the system aggregates the poll responses. The system then displays the aggregated poll responses | 02-05-2009 |