Patent application number | Description | Published |
20080263491 | Method for Optimizing Organizational Floor Layout and Operations - A computer-automated method for analyzing an organizational floorplan layout, and making recommendations for modifying the layout to optimize productivity, and efficiency of operations conducted within the modified layout includes the following method steps. Gathering raw performance measure date comprising performance measures known to quantify the floorplan layout productivity and efficiency of operations, performing statistical analyses on the raw performance measure data and comparing different areas in the floorplan layout using results of the statistical analyses, and generating proximity data as a result of the comparing. The method includes comparing different resources needed to carry out planned operations, including using results of the statistical analyses, and their interdependencies, calculating and evaluating costs associated with operating in accordance with floorplan layout, including using the resources allocation data, and transportation methods and by generating cost data as a result calculating and evaluating. As a result, opportunities for modifying the layout are identified and recommended, which may be used in their entirety or in part to improve operation efficiencies and effectiveness. | 10-23-2008 |
20090082902 | Warehouse Management System Based on Pick Velocity - A method and system are disclosed for determining the locations of parts in a warehouse. The method comprises the step of generating for each part an associated designator having first and second components, including the steps of, for each of the parts, (i) determining the first component of the associated designator based on physical dimensions of the part, and (ii) determining the second component of the associated designator based on a pick velocity of the part. These designators are used to identify locations in the warehouse for the parts. In a preferred embodiment, the first components of the designators are used to determine the distances of the identified locations for the parts from an entrance/exit of the warehouse, and the second components of the designators are used to determine the heights of the identified locations for the parts in the warehouse. | 03-26-2009 |
20090276281 | METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR EFFECTIVE TASK MANAGEMENT - A method for effective employee assignment including determining a number of employees needed to perform each of a plurality of tasks, determining a skill flexibility index (SFI) of each employee, determining a job quality index (JQI) of each employee, determining a minimum acceptable (min. JQI) for each task, and for each task, in an order from highest min. JQI to lowest min. JQI, assigning each employee to the task having a JQI higher than or equivalent to the min. JQI in an order from each employee with a lower SFI and a higher JQI to an employee with a higher SFI and a lower JQI until the number of employees needed to perform the task is assigned or there are no more available employees to assign to the task having a JQI higher than or equivalent to the min. JQI of the task. A corresponding system and computer program product. | 11-05-2009 |
20100059618 | Cable Storage and Dispensing System - An embodiment of the invention provides a method for storing a cable, including receiving one or more cables on an adjustable central coil. An RFID chip connected to the cable is read via a RFID reader proximate the central coil. The cable is routed from the central coil to one or more adjustable middle coils, and routed from the middle coil to an adjustable outer coil. The cable is dispensed from the outer coil; and, the RFID chip is read via a RFID reader proximate the outer coil. The method modifies the distance between the central coil and the middle coil, the central coil and the outer coil, and/or the middle coil and the outer coil. Specifically, the diameter of the central coil, the middle coil, and/or the outer coil is adjusted. The modification accommodates for the arc limit and/or head size of the cable. | 03-11-2010 |
Patent application number | Description | Published |
20090262923 | METHOD FOR DISPATCHING SERVICE REQUESTS - Techniques for dispatching one or more services requests to one or more agents are provided. The techniques include obtaining one or more attributes of each service request, obtaining one or more attributes of each agent, obtaining feedback from each of one or more agent queues, and using the one or more attributes of each service request, the one or more attributes of each agent and the feedback from each of the one or more agent queues to determine one or more suitable agents to receive a dispatch for each of the one or more service requests. Techniques are also provided for generating a database of one or more attributes of one or more service requests and one or more attributes of one or more agents. | 10-22-2009 |
20100002864 | Method and System for Discerning Learning Characteristics of Individual Knowledge Worker and Associated Team In Service Delivery - A method and system for measuring the learning ability and productivity of knowledge workers related to the delivery of services in service industry sectors, such as information technology (IT), healthcare and accounting. The method and system applies broadly to service domains that have a strong correlation between the learning ability and skill level of workers wherein the correlation affects the quality of service delivery. Utilizing data mining techniques, the method and system captures, analyzes and benchmarks individual knowledge worker's skill(s) in order to normalize individual service agent proficiencies. The normalized service agent proficiencies allows the relative learning and skill indices of the individual service agents to be determined such that the skills and learning abilities of individual service agents to be determined. The method and system allows best practices and training thresholds to be determined. | 01-07-2010 |
20100004941 | Method and Apparatus for Generating Customized Provisioning Workflows from One Flow Models - A method and apparatus for provisioning customized information technology (IT) service workflows based on selection and concatenation. The method and apparatus matches tasks required to fulfill service requests to existing models and creates alternative service models to perform similar requests. The method and apparatus enables the development of customized run-time workflow and service task artifacts in response to information technology (IT) service requests based on selection and concatenation such that known and alternative workflows are quickly and reliably provisioned. The customized workflows are also compliant with process optimization methods such as Lean Six Sigma, Kaizen and others. | 01-07-2010 |
20100004967 | Method and System for Generating One Flow Models from Runtime Service Delivery Process - A method and system for generating new abstractions for existing process models and modifying existing process models in order to generate new process models by mining run-time service delivery processes. The method and system also “learns” new abstractions for business process models by modifying existing models. The method and system generates new business process models utilizing an online learning mechanism that mines run-time service delivery processes. | 01-07-2010 |
20100005469 | Method and System for Defining One Flow Models with Varied Abstractions for Scalable lean Implementations - A method and system for representing one or more families of existing processes in a composite abstraction such that process improvement techniques can be implemented in a more scalable manner. The invention enables abstracting a set of pre-defined process models into a composite model that represents sufficient operational details while being compliant with process improvement techniques such as, but not limited to, Lean Six Sigma, Kaizen, and others (collectively “lean” techniques). The invention provides the ability to flexibly represent the operational and lean-related information in varied abstraction levels at different stages of the process as and when necessary. The invention provides the ability to dynamically generate and represent process models based on user-selected defining characteristics (or attributes) used for process “family” formation. This allows users to define process models based on a set of customized attributes deemed critical by that particular user, including the ability to prioritize the selected attributes. | 01-07-2010 |
20110131080 | Performance-Aware Enterprise Components - Techniques for generating and executing a performance-aware enterprise component (PAEC) are provided. The techniques include creating a performance-aware enterprise component definition, wherein an enterprise component is a component with defined behavior and data models that represent an enterprise capability and provide a service to a client through a defined interface, and wherein the definition comprises an extensible markup language file comprising process component lifecycle information, one or more data items to be used in the component lifecycle, and one or more performance metrics, and executing the performance-aware enterprise component, wherein executing the performance-aware enterprise component comprises reading the performance-aware enterprise component definition and one or more relationships with the one or more data items, and operating the component lifecycle, wherein operating the component lifecycle comprises using the one or more performance metrics within the component lifecycle to enable one or more localized changes to be made within the enterprise component. | 06-02-2011 |
20110191128 | Method and Apparatus for Creating a Monitoring Template for a Business Process - Methods and apparatus are provided for creating a monitoring template for a business process. A monitoring template for a business process monitoring system is generated by providing a predefined schema definition for the monitoring template, wherein the predefined schema definition comprises a predefined format for describing the business process monitoring system using one or more predefined keywords, wherein the predefined schema definition comprises at least one monitoring model element that allows a user to specify one or more monitoring elements required to generate the business process monitoring system; and receiving a specification of the one or more monitoring elements from the user. The monitoring template can be used, for example, to generate deployable code for an operational runtime version of the business process monitoring system. The monitoring template allows monitoring models and business process monitoring systems to be reused. | 08-04-2011 |
20110191143 | Method and Apparatus for Specifying Monitoring Intent of a Business Process or Monitoring Template - Methods and apparatus are provided for specifying a monitoring intent of a business process or a monitoring template. A monitoring intent of a business process monitoring system is defined by providing a predefined schema definition for the monitoring intent, wherein the predefined schema definition comprises a predefined format for describing the monitoring intent using one or more predefined keywords, wherein the predefined schema definition comprises a description of the monitoring intent and one or more contextual keywords; and receiving a specification of the description and the one or more contextual keywords from the user. The monitoring intent generally specifies one or more monitoring requirements of the business process monitoring system. The monitoring intent of a business process or a monitoring template may be matched with one or more search keywords. The predefined schema definition for the description comprises a set of expression rules. | 08-04-2011 |
20110191351 | Method and Apparatus for Using Monitoring Intent to Match Business Processes or Monitoring Templates - Methods and apparatus are provided for using monitoring intent to match business processes or monitoring templates. One or more business processes and monitoring templates are identified by obtaining at least one business process or monitoring template, wherein at least one of the obtained business process or monitoring template has an associated monitoring intent comprising one or more monitoring keywords; obtaining a user-specified monitoring intent from the user, the user-specified monitoring intent comprising one or more search keywords; assigning a score to at least one of the obtained business process or monitoring template, wherein the score is based on a matching of one or more of the monitoring keywords from the associated monitoring intent with the search keywords of the user-specified monitoring intent; and identifying the one or more of the plurality of business processes and the plurality of monitoring templates based on the assigned score. The business processes and monitoring templates each have a plurality of keywords and a weighted score is optionally assigned to each of the plurality of keywords. The assigned score is based, for example, on a weighted score of matching keywords. A ranked list is optionally generated. | 08-04-2011 |
20120308975 | Wellness Decision Support Services - Techniques for providing one or more user-centric wellness decision support services are provided. The techniques include providing an interface that facilitates selection of a risk assessment model of interest for a user and an action plan to trigger one or more follow-up action items, applying the selected model to assess the user's wellness risk level based on one or more user wellness records, and applying the selected action plan to trigger one or more relevant disease management and lifestyle interventions. | 12-06-2012 |
20130013340 | Wellness Decision Support Services - Techniques for providing one or more user-centric wellness decision support services are provided. The techniques include providing an interface that facilitates selection of a risk assessment model of interest for a user and an action plan to trigger one or more follow-up action items, applying the selected model to assess the user's wellness risk level based on one or more user wellness records, and applying the selected action plan to trigger one or more relevant disease management and lifestyle interventions. | 01-10-2013 |
20130138687 | METHOD AND SYSTEM FOR OBSERVING AND ENHANCING COMPLIANCE WITH INSTRUCTION VIA A SOCIAL NETWORK - A method and a system for observing and enhancing compliance with instructions via a social network by a computer system are provided. The method includes the following steps:
| 05-30-2013 |
20140170607 | PERSONALIZED COMPLIANCE FEEDBACK VIA MODEL-DRIVEN SENSOR DATA ASSESSMENT - A method of providing personalized compliance feedback includes detecting user movement data using at least one data sensor, parsing the detected user movement data into segments indicative of potential activity, wherein each segment comprises event motion data occurring during a corresponding time interval, identifying at least one recognized activity from the parsed user movement data, generating feedback based on the at least one recognized activity, and outputting the generated feedback. | 06-19-2014 |
20140170609 | PERSONALIZED COMPLIANCE FEEDBACK VIA MODEL-DRIVEN SENSOR DATA ASSESSMENT - A method of providing personalized compliance feedback includes detecting user movement data using at least one data sensor, parsing the detected user movement data into segments indicative of potential activity, wherein each segment comprises event motion data occurring during a corresponding time interval, identifying at least one recognized activity from the parsed user movement data, generating feedback based on the at least one recognized activity, and outputting the generated feedback. | 06-19-2014 |
20140172437 | VISUALIZATION FOR HEALTH EDUCATION TO FACILITATE PLANNING FOR INTERVENTION, ADAPTATION AND ADHERENCE - A method for providing a health visualization model includes receiving user data comprising characteristics corresponding to a user, and adherence data comprising adherence history corresponding to the user, determining a relationship between an adherence level of the user and an expected health outcome based on the user data and the adherence data, generating the health vise alization model based on the determined relationship, and outputting the health visualization model. | 06-19-2014 |
20140172455 | VISUALIZATION FOR HEALTH EDUCATION TO FACILITATE PLANNING FOR INTERVENTION, ADAPTATION AND ADHERENCE - A method for providing a health visualization model includes receiving user data comprising characteristics corresponding to a user, and adherence data comprising adherence history corresponding to the user, determining a relationship between an adherence level of the user and an expected health outcome based on the user data and the adherence data, generating the health visualization model based on the determined relationship, and outputting the health visualization model. | 06-19-2014 |
20140240339 | PERSONAL VISUALIZATION OF HEALTH CONDITIONS - A method and a system for personal visualization of health conditions. The method includes: obtaining a first digital image of a visible physical feature from a user having at least one health condition; extracting descriptive data for describing the visible physical feature from the first digital image, wherein the descriptive data have adjustable values by digital image processing; determining a health condition parameter of the user, and associating the health condition parameter with the descriptive data; determining a value of the health condition parameter; automatically adjusting the value of the descriptive data in the first digital image based on the determined value of the health condition parameter and the association of the health condition parameter with the descriptive data; and generating a second digital image from the first digital image according to the adjusted value of the descriptive data, and displaying the visible physical feature in the second digital image to reflect the adjusted value of the descriptive data. | 08-28-2014 |
20150031002 | RECOMMENDING REESTABLISHMENT OF DISCONTINUED PRODUCTIVE HABITS - A method, system and computer program for recommending reestablishment of discontinued productive habits. An example method includes recording behaviors over time in pursuit of an identified goal, measuring progress towards an identified goal over time, identifying one or more periods of time where positive progress toward the identified goal resulted, identifying one or more periods of time where negative progress toward an identified goal resulted, identifying, by an electronic computer processor, differences in the behaviors between the periods of time where the positive progress resulted and the periods of time where the negative progress resulted, and recommending behavior changes based on the identified differences of the behaviors. | 01-29-2015 |