Patent application number | Description | Published |
20080243585 | IMPLEMENTING MEETING MODERATOR FAILOVER AND FAILBACK - A method, apparatus, and computer-usable medium for scheduling a meeting, determining a set of policies for selecting a replacement meeting moderator if an original meeting moderator is not present in the meeting, specifying the a set of policies for reestablishing control of the meeting to the original meeting moderator when the original meeting moderator rejoins the meeting, deciding whether to implement a default policy or a custom policy as the set of policies. The default policy includes examining a user directory, establishing a hierarchy ranking of a collection of meeting members, where the original meeting moderator holds the highest rank, and designating a member of the collection of meeting members as a replacement meeting moderator, where the member holds a next highest rank in the hierarchy ranking. | 10-02-2008 |
20080250049 | CONSTRAINT PROGRAMMING FOR REDUCTION OF SYSTEM TEST-CONFIGURATION-MATRIX COMPLEXITY - A system for creating a system configuration data set includes an input operable to receive a set of system properties with attributes and values and a set of expressions representing a set of system test goals. The system further includes a processor operable to define a hierarchical tree structure with a plurality of nodes where each node represents one of the system properties and includes at least one of the attributes and the values and an output operable to output a set of system test data utilizing the hierarchical tree structure combined with the expressions. A method includes creating a hierarchical tree structure with a plurality of nodes where each node represents a system property. The method further includes receiving a set of expressions representing a set of system test goals and creating a set of system test data utilizing the hierarchical tree structure combined with the expressions. | 10-09-2008 |
20090024461 | CURSOR PATH VECTOR ANALYSIS FOR DETECTING CLICK FRAUD - A system and method for detecting click fraud where data related to at least one vector associated with a path taken by movement of a cursor on a web page prior to an advertisement on the web page being clicked by a controller of the cursor is received. Click fraud is detected based on an analysis of the received data. A pattern in the at least one vector is analyzed to determine if the cursor movement is human-like and a click fraud detected if the cursor movement is not human-like. In another embodiment, the at least one vector associated with the path is stored and compared with previously stored vectors associated with the path and a click fraud detected if the stored at least one vector is analogous to at least one of the previously stored vectors associated with the path. | 01-22-2009 |
20090043843 | Management of Community Buddy Lists - One or more buddy lists from a first user's computer is populated on one or more other users' computers to cause a buddy list update of community buddy lists. The buddy lists may be auto-populated in response to a change in job status of the first user. | 02-12-2009 |
20090198530 | AUTOMATED SOLUTION FOR MANAGING ANCILLARY WORKING RELATIONSHIPS IN AN ORGANIZATION - The present invention discloses a method, system, device, and/or computer program for managing ancillary relationships in an organization. The invention can include a social network graph, a directory services data store, and an ancillary relationship coordinator. The social network graph can graphically illustrate the relationships, both direct and ancillary, between members of the organization. The directory services data store can be configured to contain a directory services tree corresponding to the social network graph. The ancillary relationship coordinator can be configured to automatically identify and manage the ancillary relationships between the members of the organization. The ancillary relationship coordinator can incorporate information pertaining to the ancillary relationships into the social network graph and the directory services data store. | 08-06-2009 |
20090313074 | ENHANCED VIEWING/UPDATING OF CALENDAR ENTRIES BASED UPON RELATIONSHIPS BETWEEN A VIEWER AND A CALENDAR OWNER AND A RELATIVE IMPORTANCE VALUE OF THE CALENDAR ENTRIES - A calendar of a calendar owner can be identified. The calendar can include at least one calendar entry. Each calendar entry can be associated with access restrictions specific to the entry and/or a type associated with the entry. An attempt from a non-owner to access the calendar of the owner can be received. A relationship between the non-owner and the owner can be determined, which is used to grant access privileges. A non-owner can be permitted to access/change the owner's calendar entries based upon comparisons of the granted privileges and the access restrictions. For example, when certain approved people view busy-time scheduled in a user's calendar, any non-important booked time can be shown as time availably for scheduling events with the user. When an approved person schedules a previously book time slot, and an owner agrees to this change, then existing appointments are automatically rescheduled/adjusted to avoid conflicts. | 12-17-2009 |
20100057856 | MANAGING URGENCY INDICATORS IN ELECTRONIC MESSAGING - A rating is applied in connection with a sender of an electronic message and a use of an urgency indicator for the electronic message. A different electronic message is received from the sender, and an urgency indicator established for the different electronic message is modified responsive to the applied rating. | 03-04-2010 |
20100088012 | OPTIMIZATION OF TRAVEL ROUTING - Travel routes for a vehicle from a first location of the vehicle to a second location are generated. Different alternative travel routes are calculated from a first location to a second location selected by a user for a specific vehicle in a navigation system. For each of the different alternative travel routes, both estimated emissions of the specific vehicle and also estimated fuel consumption of the specific vehicle when following each of the different alternative travel routes are computed. Subsequently, each of the different alternative travel routes are presented to a user in the navigation system in connection with corresponding estimated emissions and fuel consumption for each of the different alternative travel routes. | 04-08-2010 |
20100094837 | RELATIONSHIP MANAGEMENT FOR CONTACT STALENESS - A contact management data processing system can be provided. The system can include a contact manager coupled to a list of contacts and stored staleness criteria stored in connection with the list of contacts. The system also can include stale contact management logic. The logic can include program code enabled to apply the stored staleness criteria to a selected contact to identify a stale contact, and to manage the stale contact in the list of contacts. In aspects of the embodiment, the list of contacts can be stored in a personal computer, in a server remotely disposed from the contact manager, in a telephone such as a cellular telephone or voice over Internet protocol (VoIP) telephone, or in a personal digital assistant to name but a few. | 04-15-2010 |
20100169273 | MANAGING DATA ACROSS A PLURALITY OF DATA STORAGE DEVICES BASED UPON COLLABORATION RELEVANCE - A computer-implemented method of managing data storage according to collaborative activity can include determining collaborative activity for each of a plurality of data items associated with a first user and stored within a first data storage device. The method can include calculating a measure of relevancy for each of the plurality of data items according to the collaborative activity and comparing the measure of relevancy of each of the plurality of data items to at least one relevancy threshold. Different ones of the plurality of data items can be selectively migrated from the first data storage device to a second data storage device according to the comparison of the measure of relevancy of each of the plurality of data items. | 07-01-2010 |
20100174575 | MEETING MANAGEMENT SYSTEM WITH FAILOVER AND FAILBACK CAPABILITIES FOR MEETING MODERATORS - Meeting management software can include a moderator assigner module. The moderator assigner can include a moderator failover capability and a moderator failback capability. The moderator failover capability can substitute a replacement for a moderator when the moderator is determined to be unavailable for a scheduled meeting. The moderator failback capability can substitute a moderator for a replacement when a believed to be unavailable moderator is determined to be available for a scheduled meeting for which the replacement has been established. | 07-08-2010 |
20100174997 | COLLABORATIVE DOCUMENTS EXPOSING OR OTHERWISE UTILIZING BONA FIDES OF CONTENT CONTRIBUTORS - Content to be included within an electronic document associated with a content author can be determined. Bona fide information of the content author can also be determined. A request for the electronic document can be received from at least one content consumer. Responsive to the request, a copy of the requested electronic document can be provided to the content consumer. The content consumer can be provided with an indication of the bona fide information related to at least one content author associated with the electronic document. | 07-08-2010 |
20120284353 | ANALYTICS OF HISTORICAL CONVERSATIONS IN RELATION TO PRESENT COMMUNICATION - A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications. | 11-08-2012 |
20120296954 | SENDER MOTIVATED OPTIMIZATION OF URI RENDERING IN INSTANT MESSAGING - Rendering content identified by a uniform resource identifier (URI). One embodiment can include, within a first communication device comprising a processor and a memory, on the first communication device, receiving the URI within an instant messaging (IM) session. The method further can include, via the processor, prior to receiving a user input selecting the URI, attempting to retrieve content from a content source identified by the URI to preload the content within the memory. | 11-22-2012 |
20130298042 | PROVIDING A REQUISITE LEVEL OF SERVICE FOR AN ELECTRONIC MEETING - Providing a requisite level of service for an electronic meeting. An embodiment can include receiving a request to schedule a first electronic meeting in a time slot, identifying an electronic meeting system to host the first electronic meeting, identifying a second electronic meeting scheduled to be hosted by the electronic meeting system in the time slot, determining an estimate of resource usage within the electronic meeting system during the time slot at least based on the second electronic meeting being scheduled to be hosted by the electronic meeting system in the time slot, comparing the estimate of resource usage with a threshold value, responsive to determining that the estimate of resource usage exceeds the threshold value, providing the requisite level of service to the first electronic meeting in the time slot by reducing anticipated resource usage of the electronic meeting system by the second electronic meeting. | 11-07-2013 |
20130298260 | FEDERATION OF EMAIL - A method of federating electronic mail (e-mail). A request can be received from a first user to view at least one e-mail of a second user, the request including at least one identifier corresponding to the second user and a criteria indicating a subject matter of the e-mail. The method further can include verifying whether the first user is authorized to access the e-mail of the second user that satisfies the criteria. Responsive to determining that the first user is authorized to view the e-mail of the second user that satisfies the criteria, the first user can be provided access to view the at least one e-mail that satisfies the criteria. | 11-07-2013 |
20130311762 | PROVIDING USER ACCESS TO SPECIFIC PROGRAMS AND DOCUMENTS BEFORE THE BOOTING PROCESS IS COMPLETED - A method, system and computer program product for providing a user access to specific programs and documents before a booting process is completed. A quick start list is generated containing a list of programs and documents that are to be provided priority in initialization during the booting process. A post-quick start list is generated that includes programs that are to be started after the initialization of the programs and documents listed in the quick start list. The programs and documents listed in the quick start list are initialized as soon as feasibly possible in light of the requirements of the booting process. Upon initializing these programs and documents, such programs and documents may be displayed as icons on the user's computer screen. As a result, the user has access to such programs and documents more quickly without having to wait for the booting process to be completed. | 11-21-2013 |
20140074691 | BILL SPLIT FOR NFC TRANSACTIONS - Conducting a financial transaction using near field communication. An amount of money owed for a first commercial transaction can be determined. Respective financial account information can be received from each of a plurality of mobile devices via near field communication. A respective portion of the money owed for the first commercial transaction can be allocated to each respective financial account, wherein each respective financial account is identified by the financial account information provided by a respective one of the plurality of mobile devices. Allocated portions of the money owed can be charged, respectively, to the financial accounts. | 03-13-2014 |
20140095604 | MANAGING AN ELECTRONIC CONFERENCE SESSION - An electronic conference session is managed. The electronic conference session is hosted on a processing system for a plurality of users to participate in the conference session via a plurality of client devices. Performance of the processing system is monitored. Responsive to identifying a first indication that the performance of the processing system immanently will degrade below specified criteria, at least one process for hosting the electronic conference session is offloaded from the processing system to at least one of the client devices. | 04-03-2014 |
20140108582 | OFFLINE IM CHAT TO AVOID SERVER CONNECTIONS - An instant message (IM) connection is established at an IM server in the usual manner, under the policies and security rules promulgated by the IM service provider. Using this connection to the IM server, an offline IM chat request is made at the IM server for establishing an offline connection directly between consenting IM clients. The request may be included in a message to the IM server from a client, or the request may be in the form of IM session parameter, for the client, that authorizes an offline chat as the preferred type of IM session under certain conditions. These conditions may result in the IM server being unavailable or may instead authorize the IM server to unload the client from an online session to an offline session based on IM server loading level or other factors that are under the control of the server. The conditions may also specify the presence of other IM clients as a criteria for establishing an offline chat; the clients may be present in an online chat session or merely available. | 04-17-2014 |
20140114954 | INCORPORATING RELATED SEARCHES BY OTHER USERS IN A SOCIAL NETWORK IN A SEARCH REQUEST - Provided are a computer program product, system, and method for incorporating related searches by other users in a social network in a search request. A search request is received including keywords from a searching user including a keyword to search. A determination is made of at least one other user in a trust relationship with the searching user. A determination is made of related searches submitted by the determined at least one other user having related keywords related to the keywords included in the received search request. Information is returned to the searching user on the related keywords in the related searches in response to determining that the determined at least one other submitted related searches. | 04-24-2014 |
20140114956 | INCORPORATING RELATED SEARCHES BY OTHER USERS IN A SOCIAL NETWORK IN A SEARCH REQUEST - Provided are a computer program product, system, and method for incorporating related searches by other users in a social network in a search request. A search request is received including keywords from a searching user including a keyword to search. A determination is made of at least one other user in a trust relationship with the searching user. A determination is made of related searches submitted by the determined at least one other user having related keywords related to the keywords included in the received search request. Information is returned to the searching user on the related keywords in the related searches in response to determining that the determined at least one other submitted related searches. | 04-24-2014 |
20140115065 | GUIDING A PRESENTER IN A COLLABORATIVE SESSION ON WORD CHOICE - Suggesting words includes, during a collaborative session involving a plurality of participants, determining a first subject domain of interest for at least one participant of the collaborative session that is not a presenter and selecting, using a processor, at least one word within the first subject domain. The word can be provided to a communication device of the participant designated as the presenter and not to any other communication device of a participant. | 04-24-2014 |
20140188540 | DELIVERING ELECTRONIC MEETING CONTENT - A method, computer program product, and system for delivering electronic meeting content is described. An electronic meeting is associated with a calendar appointment. Content associated with the electronic meeting is identified. A portion of the content is provided to a computing device associated with a user based upon, at least in part, receiving an indication that the user intends to participate in the electronic meeting, wherein the indication is associated with the calendar appointment | 07-03-2014 |
20140195680 | FACILITATING ACCESS TO REFERENCES IN COMMUNICATIONS - A method and apparatus for managing electronic communications is disclosed. One or more processors detect a reference in an electronic communication. The reference points to a resource stored in storage of a data processing system. The one or more processors identify a set of permissions required to access the resource pointed to by the reference in the electronic communication. The one or more processors then perform a set of access-oriented actions associated with the set of permissions. | 07-10-2014 |
20140337249 | RATINGS FROM COMMUNICATION SESSIONS - A method, computer program product, and system is described. An electronic communication session including a first individual and a second individual is identified. A subject matter area associated with the electronic communication session is determined. A first expertise rating of the first individual by the second individual with respect to the subject matter area is received, the first expertise rating being provided in the context of the electronic communication session. | 11-13-2014 |
20140344349 | ORCHESTRATION OF ELECTRONIC MEETINGS - A computer-implemented method, computer program product, and computing system is provided for orchestrating presentations within an electronic meeting. In an implementation, a method may include receiving one or more social scoring inputs associated with a plurality of presentations included within an electronic meeting. The method may also include defining a social score for a first presentation of the plurality of presentations based on, at least in part, the one or more social scoring inputs. The method may further include establishing at least one attribute of the first presentation for the electronic meeting based on the social score for the first presentation. | 11-20-2014 |
20140344357 | COMMUNICATION TRAFFIC MANAGEMENT - A computer-implemented method, computer program product, and computing system is provided for managing communication traffic relaying in a multiparty communication session. In an implementation, a method may include receiving a request from a first computing device to join a multiparty communication session. The method may also include associating the first computing device with a second computing device for the multiparty communication session, the second computing device participating in the multiparty communication session via a multipoint control unit. The method may further include relaying communication traffic for the multiparty communication session from the multipoint control unit to the first computing device by the second computing device. | 11-20-2014 |
20140344360 | ORCHESTRATION OF ELECTRONIC MEETINGS - A computer-implemented method, computer program product, and computing system is provided for orchestrating presentations within an electronic meeting. In an implementation, a method may include receiving one or more social scoring inputs associated with a plurality of presentations included within an electronic meeting. The method may also include defining a social score for a first presentation of the plurality of presentations based on, at least in part, the one or more social scoring inputs. The method may further include establishing at least one attribute of the first presentation for the electronic meeting based on the social score for the first presentation. | 11-20-2014 |
20140344361 | COMMUNICATION TRAFFIC MANAGEMENT - A computer-implemented method, computer program product, and computing system is provided for managing communication traffic relaying in a multiparty communication session. In an implementation, a method may include receiving a request from a first computing device to join a multiparty communication session. The method may also include associating the first computing device with a second computing device for the multiparty communication session, the second computing device participating in the multiparty communication session via a multipoint control unit. The method may further include relaying communication traffic for the multiparty communication session from the multipoint control unit to the first computing device by the second computing device. | 11-20-2014 |
20140351345 | GENERATING INSTANT MESSAGING CONTACTS FOR CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS - A computer-implemented method, computer program product, and computing system is provided for the interaction between a CRM system and a instant messaging system. According to an implementation, a computer-implemented method may include identifying, by one or more processors, one or more individuals associated with an opportunity included within a CRM system. The method may also include creating, by the one or more processors, an instant message buddy list group associated with the opportunity. The method may also include populating, by the one or more processors, the instant message buddy list group with at least a portion of the one or more individuals. | 11-27-2014 |
20140351347 | GENERATING INSTANT MESSAGING CONTACTS FOR CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS - A computer-implemented method, computer program product, and computing system is provided for the interaction between a CRM system and a instant messaging system. According to an implementation, a computer-implemented method may include identifying, by one or more processors, one or more individuals associated with an opportunity included within a CRM system. The method may also include creating, by the one or more processors, an instant message buddy list group associated with the opportunity. The method may also include populating, by the one or more processors, the instant message buddy list group with at least a portion of the one or more individuals. | 11-27-2014 |
20150066580 | CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM AND METHOD - A method, computer program product, and computer system for sharing, via a first computing device, customer relationship management opportunity data between a customer relationship management application and an instant messaging application, wherein the customer relationship management opportunity data is associated with an opportunity. At least a portion of the customer relationship management opportunity data is provided to an instant messaging application client executed by a second computing device, the instant messaging application client associated with the instant messaging application, wherein at least the portion of the customer relationship management opportunity data is provided for user access at the second computing device via the instant messaging application client. | 03-05-2015 |
20150073851 | PROVIDING A REQUISITE LEVEL OF SERVICE FOR AN ELECTRONIC MEETING - Providing a requisite level of service for an electronic meeting. An embodiment can include receiving a request to schedule a first electronic meeting in a time slot, identifying an electronic meeting system to host the first electronic meeting, identifying a second electronic meeting scheduled to be hosted by the electronic meeting system in the time slot, determining an estimate of resource usage within the electronic meeting system during the time slot at least based on the second electronic meeting being scheduled to be hosted by the electronic meeting system in the time slot, comparing the estimate of resource usage with a threshold value, responsive to determining that the estimate of resource usage exceeds the threshold value, providing the requisite level of service to the first electronic meeting in the time slot by reducing anticipated resource usage of the electronic meeting system by the second electronic meeting. | 03-12-2015 |
20150082127 | MANAGING QUALITY OF SERVICE FOR COMMUNICATION SESSIONS - A computer-implemented method, computer program product, and computing system is provided for managing quality of service for communication sessions. In an implementation, a method may include determining network condition associated with a communication session. The method may also include calculating one or more anticipated performance attributes for each of a plurality of error correction codes based on the network condition. The method may also include determining a quality of experience metric for each of the plurality of error correction codes based on the calculated one or more anticipate performance attributes for each of the plurality of error correction codes. The method may further include establishing one of the plurality of error correction codes for the communication session based on the quality of experience metric for each of the plurality of error correction codes. | 03-19-2015 |
20150082130 | MANAGING QUALITY OF SERVICE FOR COMMUNICATION SESSIONS - A computer-implemented method, computer program product, and computing system is provided for managing quality of service for communication sessions. In an implementation, a method may include determining network condition associated with a communication session. The method may also include calculating one or more anticipated performance attributes for each of a plurality of error correction codes based on the network condition. The method may also include determining a quality of experience metric for each of the plurality of error correction codes based on the calculated one or more anticipate performance attributes for each of the plurality of error correction codes. The method may further include establishing one of the plurality of error correction codes for the communication session based on the quality of experience metric for each of the plurality of error correction codes. | 03-19-2015 |
20150082366 | MANAGING QUALITY OF EXPERIENCE FOR MEDIA TRANSMISSIONS - A computer-implemented method, computer program product, and computing system is provided for quality of experience for media transmissions. In an implementation, a method may include defining a lower media stream discontinuity threshold. The method may also include evaluating a media stream discontinuity rate associated with a portion of a media stream. When the media stream discontinuity rate associated with the portion of the media stream is greater than the lower media stream discontinuity threshold, the method may further include determining a quality of experience associated with the portion of the media stream based upon, at least in part, a payload associated with the portion of the media stream. | 03-19-2015 |