Patent application number | Description | Published |
20140025429 | SYSTEMS AND METHODS FOR PROVIDING A SERVICE QUALITY MEASURE - A processor based method of determining a service quality category measure, the method comprising receiving a service event attribute reflecting a service event over a period of time, and automatically correlating the service event attribute with a service quality category to determine a service quality category measure. A processor-based method of providing a service quality category measure, the method comprising receiving a service quality category measure where the service quality category measure represents a correlation of a service event attribute with a service quality category, and providing the service quality category measure to a graphic interface. | 01-23-2014 |
20140033051 | SYSTEMS AND METHODS FOR PROVIDING REMOTE COMMUNICATIONS AND VISITATIONS - Processor based systems and methods for providing a communication between a first and a second user are disclosed, one example method comprising receiving a first service request from the second user interface, authorizing a first communication type to the second user interface and the first user interface based on a profiles of a service provider profile, the first user and the second user profile, and providing the first communication type as the communication. In some embodiments, the systems and methods further comprise providing a notification to at least one of the first user interface or the second user interface of a service event based on the service provider profile. In some embodiments, the step of authorizing the communication service based on a service provider profile comprises comparing the service request to at least one service provider profile attribute. | 01-30-2014 |
20150052102 | SYSTEMS AND METHODS FOR CREATING A TEMPORAL CONTENT PROFILE - A method of creating a temporal content profile comprising the steps of receiving a content instance, receiving a metadata associated with the content instance, creating a content instance profile and creating a temporal content profile from the first content instance profile. In some embodiments, the temporal content profile comprises a first and a second content instance profile, each having a content instance and metadata. In some embodiments, the computer implemented methods comprise outputting a representation of a temporal content profile comprising the steps of receiving a representation of a content instance profile comprising a content instance and a metadata and outputting the representation of the temporal content profile to a user interface. | 02-19-2015 |