Patent application number | Description | Published |
20100172486 | Determining Presence for Interaction Routing - An Internet Protocol Network Telephony call center having a plurality of agents for serving clients also processes e-mails addresses to the call center, but not to specific agents. An e-mail server receives and routes the e-mail, and includes a router and a database storing skill set information regarding agents. The router extracts information from the e-mails, matches key words in the extracted information with key words from the skill sets, and routes the e-mails to appropriate agents having the necessary skills to respond to the service requirements in the e-mails. | 07-08-2010 |
20120011449 | MESSAGING SYSTEM - A method for communication includes steps for (a) connecting to a network-connected server by a subscriber operating a computerized appliance, (b) accessing by the subscriber an interactive interface provided by software executing on the server, (c) selecting by the subscriber in the interactive interface provided by the server, a quick-response format, a recipient or a destination for a recipient, (d) entering by the subscriber a message body and triggering sending of the message, (e) transmitting by the sever the message to the recipient's computerized appliance, the message including interactive code that provides an interactive interface on a display of the recipient's computerized appliance of at least the message body and one or more quick-response interactive soft keys dictated by the format selected by the subscriber in preparing the message, such that the recipient may select one of the soft keys to send a response back to the subscriber. | 01-12-2012 |
20130129067 | PERSONAL DESKTOP ROUTER - A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN his\her own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol. | 05-23-2013 |
Patent application number | Description | Published |
20100117379 | MODULAR LATCH - A modular latch for an automotive vehicle is provided. It includes a latch core (a housing and a ratchet and pawl rotatably mounted to the housing), a mounting plate that secures the latch core to the vehicle. The latch cure can use any of a plurality of different mounting plates for a lift gate latch, a decklid latch, and a sliding door latch; A latch module is mounted to the latch core to provide different functional including a manual release latch module, a power release latch module, a power lock and unlock latch module, and a power cinching and release latch module. The latch cure may fit a more or less universal envelope. The latch may employ one or more status sensors. Those status sensors may sense striker position, and may not necessarily include any sensors mounted to monitor ratchet position. The latch may include a layered latch core in which one or more sensor members move in different planes from the pawl and ratchet. | 05-13-2010 |
20140338151 | AUTOMATIC DOOR CONTROLLER AND DOOR ACTUATION EQUIPMENT - An actuated hinge assembly for facilitating pivoting movement of a door, the hinge assembly including: a first hinge member; a second hinge member pivotally coupled to the first hinge member; a powered actuator operatively coupled to the first hinge member, the actuator configured to drive relative rotation of the first hinge member and the second hinge member with respect to each other; wherein one hinge of the first hinge member and the second hinge member is configured for mounting to the door and the other of the first hinge member and the second hinge member is configured for mounting to a door frame of the door. Also included is a controller unit configured to control actuation of a powered latch assembly and/or the actuated hinge assembly using control signals received from a transponder. | 11-20-2014 |
20140361554 | DOUBLE PULL LATCH FOR CLOSURE PANEL SUCH AS HOOD - In an aspect, a latch for a closure panel for a vehicle is provided, and includes a ratchet, a pawl, a release lever, and an extension member. The ratchet is movable between a primary closed position, a secondary closed position and an open position. The pawl is movable between a primary locking position, a secondary locking position and an unlocking position. The release lever is movable between a home position and an actuated position. When the pawl is in the primary locking position the release lever has a selected amount of reach for driving the pawl to the secondary locking position during movement of the release lever to the actuated position. When the pawl is in the secondary locking position the extension member is movable to a position to extend the reach of the release lever to drive the pawl from the secondary locking position to the unlocked position during movement of the release lever from the home position to the actuated position. | 12-11-2014 |
Patent application number | Description | Published |
20100277104 | 1-WIRE COMMUNICATION PROTOCOL AND INTERFACE CIRCUIT - A 1-wire communication protocol and interface circuitry for communication between a host controller and a LED driver is provided. The 1-wire communication protocol is configured such that both PWM signals and DC current setting commands for programming the LED driver may be transmitted from the host controller to the LED driver via the same 1-wire interface. The 1-wire communication protocol uses the length of the pulses (pulse width), rather than the number of pulses, to distinguish between different modes of communication (PWM signal transmission mode or command pulse transmission mode) and different commands of the same type (specific DC current programming commands, or specific average PWM drive current for the LED, within each transmission mode). Because the same 1-wire interface is used for transmitting both PWM signals and DC current commands, integrated circuits for the host controller and the LED driver do not require an additional wire or pin. | 11-04-2010 |
20130028338 | 1-Wire Communication Protocol and Interface Circuit for High Voltage Applications - A system for communicating with a host using control signals over a 1-wire interface is disclosed. The system includes a driver coupled to the host by the 1-wire interface. Control signals are transmitted from the host to the driver for decoding by the driver controller. The control signals are pulse width modulation format signals which are interpreted by the driver as binary encoded command mode signals or analog encoded command mode signals, depending upon when the signals are received in relation to a preamble pulse and a post-amble pulse. | 01-31-2013 |
20140043878 | High-Efficiency, Low-Power Power Supply Circuit - A power supply circuit includes a rectifier, a charging circuit, and a storage capacitor. An AC signal is rectified by the rectifier thereby generating a rectified signal V | 02-13-2014 |
20140126258 | NON-ISOLATED AC-TO-DC CONVERTER HAVING A LOW CHARGING CURRENT INITIAL POWER UP MODE - In a steady state operation mode, a charging circuit of a non-isolated AC-to-DC converter decouples an output voltage V | 05-08-2014 |
Patent application number | Description | Published |
20110213482 | METHOD FOR DIGITAL MANUFACTURING OF JEWELRY ITEMS - In various embodiments, digital manufacturing of jewelry items is provided, including a physical process and software automation for implementing the physical process. Further, models formed during the process, as well as the resultant jewelry items, are provided. In some embodiments, the method comprises forming a digital model of the jewelry item, forming a physical model of the jewelry item based on the digital model, and manufacturing the jewelry item in a lost wax process using the physical model. | 09-01-2011 |
20140060115 | METHOD FOR DIGITAL MANUFACTURING OF JEWELRY ITEMS - A method for digital manufacturing of a jewelry item includes printing a three-dimensional wax model on a substrate and printing a three-dimensional sprue, the sprue being adapted to support the wax model. A fixture for handling wax models includes a platform, a plurality of holders, a plurality of standoffs, and a tie. A method of manufacturing a jewelry item, comprises forming a first wax model for a portion of a jewelry item, forming a second wax model for a portion of a jewelry item using a rapid prototyping process, and performing one or more lost wax processes with the first and second portion to create the jewelry item. | 03-06-2014 |
20150158253 | METHOD FOR DIGITAL MANUFACTURING OF JEWELRY ITEMS - In various embodiments, digital manufacturing of jewelry items is provided, including a physical process and software automation for implementing the physical process. Further, models formed during the process, as well as the resultant jewelry items, are provided. In some embodiments, the method comprises forming a digital model of the jewelry item, forming a physical model of the jewelry item based on the digital model, and manufacturing the jewelry item in a lost wax process using the physical model. | 06-11-2015 |