Patent application number | Description | Published |
20090157449 | INTELLIGENT CUSTOMER RETENTION AND OFFER/CUSTOMER MATCHING - A device receives offer information associated with one or more products or services, receives customer information, and matches the offer information with the customer information based on one or more of system defined rules or user defined rules. The device also generates matched offer and customer information based on the match, and conveys the matched offer and customer information to one or more customers. | 06-18-2009 |
20120246676 | TARGETING ADS IN CONJUNCTION WITH SET-TOP BOX WIDGETS - A network device receives selection of a widget, for execution at a set-top box (STB) associated with a customer, from multiple widgets stored at a server, where each of the multiple widgets includes a software application that the STB can execute to render graphics or images on a screen or to perform other functions associated with the STB. The network device analyzes information associated with the customer and the widget, and selects an ad for the customer based on the analysis, where the ad relates to a product or service available for purchase. The network device causes the selected widget and the selected ad to be delivered to the STB. | 09-27-2012 |
20120290377 | PROVIDING SUBSET OF PRODUCTS - A product adaptor of a server receives a request from an interface application associated with the product adaptor. The request includes a request for a subset of all available products that are offered by a communication service provider. The subset of the products includes particular products that a user is permitted to purchase. The product adaptor determining whether a cache of the product adaptor stores a response that satisfies the request based on information in the request. The response includes information about the subset of the products. The product adaptor retrieves the response from the cache of the product adaptor when the cache of the product adaptor stores the response. The product adaptor further transmits the information about the subset of the products to the interface application. The interface application utilizes the information about the subset of the products to offer one or more of the particular products to the user. | 11-15-2012 |
20120297367 | TESTING AN APPLICATION - A device receives a test case from a management server. The test case includes a request used for a test of an application, an expected response to the request, and an identifier of an application server that executes the application. The device transmits, based on the identifier, the request to the application server. The device further receives a test response in reply to the request. The device also generates a test result based on the expected response and the test response, and displays the test result. | 11-22-2012 |
20130238426 | PROVIDING ADVERTISEMENTS VIA MULTIPLE DEVICES - A device transmits a first advertisement to a client device of a user; updates an indicator, associated with the user, to indicate that the device transmitted the first advertisement to the client device; and receives a request from a user device of the user. The request includes an identifier associated with the user. The device further determines, based on the identifier, that the user of the user device is also the user of the client device; determines, based on the identifier and the indicator, that the device transmitted the first advertisement to the client device; selects a second advertisement for the user device based on the request; and transmits the second advertisement to the user device. The first advertisement and the second advertisement advertise a particular item. | 09-12-2013 |
20130254669 | DEVELOPMENT LIFE CYCLE MANAGEMENT TOOL FOR SET-TOP BOX WIDGETS - A network device presents a widget development web user interface to a user, and receives code for script of a widget from the user via the web user interface. The network device receives a selection of a type of set-top box (STB) from a list of multiple types of STBs from the user via the web user interface. The network device receives a selection of a STB environment, from a list of STB environments, associated with the selected type of STB. The network device executes the script of the widget within the selected type of STB having the selected STB environment to test the widget. | 09-26-2013 |
20140248864 | METHOD AND APPARATUS FOR PROVIDING SAFETY SERVICES RELATING TO MOBILE DEVICES - An approach for providing feature configuration management is described. A service controller platform, monitors at least one environmental parameter of a mobile device; determines an event according to a threshold, the event being based on at least a change in the at least one environmental parameter; determines a feature configuration setting associated with at least one of the threshold or the event according to a device profile, wherein the device profile specifies a feature configuration setting that includes at least one of locking the mobile device, limiting access to at least one predetermined application, or disabling the mobile device; and causes the mobile device to change a feature configuration according to the feature configuration setting. | 09-04-2014 |
20150220873 | EXPEDITED SERVICE PROVISIONING ARCHITECTURE - A device may receive a provisioning order associated with providing a service to a customer premises. The provisioning order may be based on order information, provided by a technician located on the customer premises, associated with initiating provisioning of the service to the customer premises. The device may identify the provisioning order as a prioritized order. The provisioning order being identified as a prioritized order indicating that the provisioning order is to be processed before a non-prioritized provisioning order. The device may provide an acknowledgement of receipt of the provisioning order based on identifying the provisioning order as a prioritized order. The device may determine provisioning information based on the provisioning order. The provisioning information may include equipment installation or configuration instructions associated with initiating provisioning of the service to the customer premises. The device may provide the provisioning information while the technician is located on the customer premises. | 08-06-2015 |