Patent application number | Description | Published |
20090080432 | SYSTEM AND METHOD FOR MESSAGE SEQUENCING IN A BROADBAND GATEWAY - A system and method for message sequencing in a broadband gateway comprising a receiver to receive two or more messages, a data storage system to store the two or more messages, an identifier to identify a processing sequence for the two or more messages, and a retriever to retrieve the two or more messages for processing based on the identified processing sequence for providing broadband DSL service to a customer. | 03-26-2009 |
20090080444 | SYSTEM AND METHOD FOR MESSAGE PROCESSING IN A BROADBAND GATEWAY - A system and method for message processing in a broadband gateway comprising at least one receiver to receive one or more inbound messages, wherein the one or more inbound messages correspond to one or more senders, at least one module to process the one or more messages and to provide broadband network service to the one or more senders, and at least one transmitter to transmit one or more outbound messages to the one or more senders, where the system provides a decoupled processing architecture. | 03-26-2009 |
20090080445 | SYSTEM AND METHOD FOR MESSAGE RETRY IN A BROADBAND GATEWAY - A system and method for message retry in a broadband gateway comprising a receiver to receive one or more messages, a module to create an interface watch in the event one or more communications for processing the one or more messages cannot be established with one or more interfacing systems, and a terminator to terminate the processing of the one or more messages as a message processing safeguard during provisioning and activation of broadband DSL service to customers. | 03-26-2009 |
20100083253 | TASK MANAGEMENT SYSTEM - A device may receive, over a network, a message that describes a task, create a new task object based on the message, determine whether the task includes performing a follow up task or a new task based on the message, discard the new task object when the task is neither a follow up task nor a new task, perform a follow up to verify a performance of another task when the task is a follow up task, and assign the task to one of multiple queues for processing when the task is a new task. | 04-01-2010 |
20110103566 | AUTOMATED PROVISIONING - A system may include a memory configured to store a number of workflows and a system interface configured to communicate with other systems associated with provisioning a broadband service. The system may also include logic configured to receive input from a user identifying a first one of the workflows, where the first workflow includes actions associated with provisioning the broadband service and an output of at least some of the actions are linked to other actions associated with provisioning the broadband service. The logic is also configured to execute the first workflow, where when executing the first workflow, the logic is configured to transmit and receive information to and from the other systems via the system interface. | 05-05-2011 |
20120209647 | TASK MANAGEMENT SYSTEM - A device may receive, over a network, a message that describes a task, create a new task object based on the message, determine whether the task includes performing a follow up task or a new task based on the message, discard the new task object when the task is neither a follow up task nor a new task, perform a follow up to verify a performance of another task when the task is a follow up task, and assign the task to one of multiple queues for processing when the task is a new task. | 08-16-2012 |
20130301644 | System and Method for Message Sequencing in a Broadband Gateway - A system and method for message sequencing in a broadband gateway comprising a receiver to receive two or more messages, a data storage system to store the two or more messages, an identifier to identify a processing sequence for the two or more messages, and a retriever to retrieve the two or more messages for processing based on the identified processing sequence for providing broadband DSL service to a customer. | 11-14-2013 |
Patent application number | Description | Published |
20090187413 | SERVICE DELIVERY PLATFORM FOR AUTOMATED AND REMOTE INFORMATION TECHNOLOGY MANAGEMENT - An apparatus for providing remote services to an integrated information technology environment. The information technology environment comprises a services appliance. The services appliance provides agent-less monitoring of information handling systems within the information technology environment. The apparatus comprises a remote management platform. The remote management platform comprises a service delivery platform and a network operations center. The service delivery platform receives services information from the services appliance, analyzes the services information and determines a response based upon the services information. The service delivery platform provides the response to the network operations center. The network operation center proactively initiates the response based upon the services information. | 07-23-2009 |
20090187651 | Information technology remote services management environment - An apparatus for providing remote services to an integrated information technology environment. The information technology environment comprises a services appliance. The services appliance provides agent-less monitoring of information handling systems within the information technology environment. The apparatus comprises a remote management platform. The remote management platform is configured to receive services information from the services appliance. The remote management platform analyzes the services information and determines a response based upon the services information. The remote management platform initiating the response by the remote management platform based upon the services information. | 07-23-2009 |
20090187929 | Remote monitoring and management ordering system for an information technology remote services management environment - An apparatus for providing remote services to an integrated information technology environment. The apparatus comprises a remote management platform. The remote management platform comprises a service delivery platform which comprises a plug in module. The plug in module is configurable to comprise a plurality of service functions. The plug in module enables some or all of the plurality of service functions to be selectively enabled. | 07-23-2009 |
20100131473 | Method and System for Health Scoring Information Systems, Users, and Updates - A method and system is disclosed for monitoring the status of a system by providing a health score. A health scoring module accesses a configuration management database (CMDB) comprising a plurality of configuration items referencing physical, service and process information. A target value for each configuration item is decided, followed by collecting their current value. Comparison operations are then performed between each configuration item's current and target value and a health subscore is generated. The resulting health subscore is then indexed to its corresponding configuration item. Once indexed, a health score is generated from a predetermined plurality of health subscores. | 05-27-2010 |