38th week of 2014 patent applcation highlights part 109 |
Patent application number | Title | Published |
20140270067 | RADIOGRAPHIC MARKER - A radiographic marker. The marker includes a first portion of radiolucent material comprising a first radiopaque pattern. The first portion is configured to be positioned on a first surface of an imaging subject during use. The marker also includes a second portion of radiolucent material comprising a second radiopaque pattern visually distinguishable from the first radiopaque pattern. The second portion is configured to be positioned on a second generally opposite surface of the subject during use. When radiant energy is emitted through the first portion, the subject, and the second portion to produce a radiograph, the first radiopaque pattern and the second radiopaque pattern produce corresponding first and second shadows on the radiograph. The first shadow and the second shadow are visually distinguishable from one another based on the first radiopaque pattern being visually distinguishable from the second radiopaque pattern, and are usable for identifying characteristics of the radiograph. | 2014-09-18 |
20140270068 | IMAGING SYSTEM AND METHOD - The present invention is related to system and method for capturing dental images, for example, an aiming and positioning device for capturing dental images of a patient's teeth using a collimator. The system includes an image receptor holding device with an elongated arm adapted to receive and couple the receptor holder to a collimation structure. The elongated arm extends between the collimator and the receptor holder with one end coupling to the rear portion of the receptor holder and another end coupling to the collimator, and aligns the receptor with the collimator opening in an unobstructed manner. A biting portion or surface is present on the elongated arm adjacent to the receptor holder such that when the receptor is positioned behind the teeth on which the images are being taken, the biting surface is gripped by the teeth of the patient. | 2014-09-18 |
20140270069 | REAL-TIME MOVING COLLIMATORS MADE WITH X-RAY FILTERING MATERIAL - An apparatus includes an x-ray source operable to generate x-ray beams, a collimator comprising one or more leaves configured to modify the x-ray beams, a motorized system operable to move the one or more leaves of the collimator independently in or out of the x-ray beams, and a controller configured to synchronize operation of the x-ray source and the motorized system, allowing modification of the x-ray beams substantially in real time with generation of the x-ray beams. At least one leaf or each of the leaves of the collimator may be configured to modulate a beam quality of the x-ray beams. | 2014-09-18 |
20140270070 | X-RAY RECORDING SYSTEM FOR DIFFERENTIAL PHASE CONTRAST IMAGING OF AN EXAMINATION OBJECT BY WAY OF PHASE STEPPING - An x-ray recording system is for differential phase contrast imaging of an examination object via phase stepping. In an embodiment, the x-ray recording system includes at least one x-ray emitter for generating quasi coherent x-ray radiation; an x-ray image detector with pixels arranged in a matrix; a defraction or phase grating arranged between the examination object and the x-ray image detector; and an analyzer grating assigned to the phase grating, wherein x-ray emitter, x-ray image detector, phase grating and analyzer grating for the phase contrast imaging form components in an arrangement. According to an embodiment, at least one measuring apparatus for determining deviations in the geometric ratios of the components relative to one another from the geometry target, an analysis unit for evaluating the measured deviations, a computing unit for determining correction values and at least one correction device for setting the geometric ratios of the components are included. | 2014-09-18 |
20140270071 | X-RAY TUBE COMPRISING FIELD EMISSION TYPE ELECTRON GUN AND X-RAY INSPECTION APPARATUS USING THE SAME - An X-ray tube and an X-ray inspection apparatus using the X-ray tube have improved workability of the baking for obtaining an ultra-high vacuum of the X-ray tube having a field emission type electron gun, and have stable performance. The X-ray tube includes a field emission type electron gun chamber, an electron beam aperture, an X-ray target and a vacuum pump in one body with a vacuum sealing structure (vacuum tube section). The vacuum tube section is attachable and detachable to an electromagnetic lens section in the X-ray tube. It is thereby possible to perform the baking by removing only the vacuum tube section. Fitting portions for positioning are provided at the vacuum tube section and the electromagnetic lens section to easily perform an optical axis alignment at a mounting time after the baking. | 2014-09-18 |
20140270072 | GRAIN SIZE INSPECTION OF A GAS TURBINE COMPONENT BY X-RAY REFRACTION - A system and method for inspecting a grain size of a cast alloy component while maintaining the structural integrity of the cast alloy component is disclosed. The method includes recording a radiographic image of the component, identifying areas of the component to be inspected, and locating one or more lines having a pre-determined length on the radiographic image at an area to be inspected. Then, a total number of intersections with the one or more lines are determined and an average grain size is calculated. | 2014-09-18 |
20140270073 | Method and System for Acquiring an X-Ray Image - A method acquires an X-ray image via a counting digital X-ray detector of an X-ray system. The X-ray detector has an X-ray converter for converting X-ray radiation into an electrical signal and a matrix having a plurality of counting pixel elements. At least one variable threshold value is applied for each pixel element such that an incoming signal is counted by a memory unit in each instance that the incoming signal exceeds the threshold value. The method includes receiving a request to acquire one or more X-ray images, automatically determining one or more threshold values individually adjusted to the X-ray image(s), setting the threshold values in the X-ray detector, applying X-ray radiation while the threshold values are applied, converting X-ray quanta into count signals, storing the count signals in the X-ray detector, outputting image data representing the X-ray image from the X-ray detector, and displaying or storing the X-image. | 2014-09-18 |
20140270074 | Image Acquisition Optimization - A system and a method for acquiring image data of a subject with an imaging system is provided. The system can include a gantry that completely annularly encompasses at least a portion of the subject, with a source positioned within and movable relative to the gantry. The source can be responsive to a signal to output at least one pulse. The system can include a detector positioned within and movable relative to the gantry to detect the pulse emitted by the source. The system can also include a detector control module that sets detector data based on the detected pulse, and an image acquisition control module that sets the signal for the source and receives the detector data. The image acquisition control module can reconstruct image data based on the detector data. The signal can include a signal for the source to output a single pulse or two pulses. | 2014-09-18 |
20140270075 | SYSTEM AND METHOD FOR IMPROVED RADIOSURGERY COLLIMATION - A system and method is provided for radiation system collimation and design. A plurality of channel waveguide assemblies are provided to be operatively associated with respective beam collimators having varying longitudinal bore diameters. The plurality of channel waveguide assemblies includes a plurality of guides and concentric spacers. The plurality of guides and concentric spacers include varying inner diameters that are configured to be securably nested together by decreasing inner diameters and secured within the longitudinal bores of the respective beam collimators. | 2014-09-18 |
20140270076 | Rodent Ionizing Radiation Treatment Device - The present application relates to rodent radiation device that enables simultaneous radiation treatment of a plurality of small animals such as mice with localized radiation therapy. The device can provide clinically-relevant homogeneous radiation dosing and scheduling to a plurality of small animals or other in vivo cancer models simultaneously. Specifically, the multi station/unit design of the device allows for rapid loading of anesthetized small animals into radiation shield chambers that absorbs over 95% of the delivered dose and protects the remainder of the untreated animal, allowing for more clinically accurate recapitulation of radiotherapy regimens. In one embodiment, a total of 40-50 Gy is delivered in 20-25 fractions to small animals with more than 95% survival rates. | 2014-09-18 |
20140270077 | METHOD AND APPARATUS PERTAINING TO IRRADIATING A TREATMENT VOLUME WHILE MAINTAINING THE TREATMENT VOLUME A PREDETERMINED OFFSET DISTANCE FROM THE RADIATION-TREATMENT ISOCENTER - A control circuit is configured to control selective movement of at least the patient-support platform (during a radiation treatment session and typically while the radiation source is also moving) such that during at least a part of the radiation treatment session a patient's radiation-treatment target volume is maintained at a predetermined offset distance away from the radiation-treatment isocenter. By one approach the control circuit maintains that predetermined offset distance for the duration of the radiation treatment session. By one approach, the control circuit is further configured to control selective movement of at least the patient-support platform such that during the radiation treatment session the patient's radiation-treatment target volume moves along a predetermined trajectory (even while maintaining the aforementioned predetermined offset distance). | 2014-09-18 |
20140270078 | Methods of Detecting Inhomogeneity of a Layer and Apparatus for Performing the Same - In a method of detecting inhomogeneity of a layer, an incident light may be irradiated to at least two regions of the layer at a first incident angle position. First reflected lights reflected from the two regions of the layer may be sensed. The incident light may be irradiated to the at least two regions of the layer at a second incident angle position. Second reflected lights reflected from the two regions of the layer may be sensed. The first reflected lights and the second reflected lights may be compared with each other to obtain the inhomogeneity of the layer. Thus, the layer having a spot may be found. | 2014-09-18 |
20140270079 | X-ray analyzing system for x-ray scattering analysis - An X-ray analyzing system for x-ray scattering analysis having an x-ray source for generating a beam of x-rays propagating along a transmission axis ( | 2014-09-18 |
20140270080 | Electrochemical Test Cell For Enabling In-Situ X-Ray Diffraction and Scattering Studies of Scale Formation and Microstructural Changes in Materials with Flow Through Solution - An electrochemical test cell apparatus is disclosed for enabling in-situ X-ray transmission of a flowing fluid using a small angle X-ray scattering technique. A base has a recessed portion that partially defines a volume for containing a test sample. The base may have a fluid supply passage for providing a flowing fluid into the volume, a fluid return passage for allowing the flowing fluid to exit the volume and flow out of the test cell, and a first hole for allowing an X-ray beam to pass through the volume. A clamp member is coupled to the base to help define the volume and may have a second hole aligned with the first hole that allows the X-ray beam to pass through the clamp member. A pair of material portions may be clamped between the base and the clamp member to retain the fluid within the volume while allowing passage of the X-ray beam through first and second holes. A pair of electrodes may be used to supply a potential difference to the flowing fluid. | 2014-09-18 |
20140270081 | DYNAMIC CONTROL OF RADIATION EMISSION - Among other things, one or more techniques and/or systems for selectively inhibiting radiation from being generated by a radiation source are provided. A radiation source comprises an electrically conductive gate situated between a cathode and an anode. When a voltage potential is created between the gate and the cathode, a flow of electrons between the cathode and the anode is mitigated, thus inhibiting radiation from being generated by the radiation source. When the voltage potential is removed or lessened, electrons may more freely flow between the cathode and the anode to generate radiation. In some embodiments, a calibration, such as a dark calibration, may be performed while the gate mitigates the flow of electrons. Moreover, in some embodiments, an accelerating voltage applied to the radiation source may be held substantially constant when radiation is generated as well as when radiation generation is inhibited. | 2014-09-18 |
20140270082 | X-RAY SYSTEM HAVING A USER INTERFACE WITH SWIPE AND LOG VIEWING FEATURES - An x-ray system including an x-ray source generating an x-ray stream. The x-ray system also includes a processor in communication with the x-ray source and a user interface module. The user interface module is configured to generate a graphical user interface to control the x-ray system. The graphical user interface includes a first window and a second window. The x-ray system further includes a touch screen configured to display the graphical user interface. The touch screen is configured to generate an output in response to a swipe of the touch screen. The user interface module is configured to effect navigation between the first window and the second window in response to the swipe. | 2014-09-18 |
20140270083 | VOLUMETRICALLY EFFICIENT MINIATURE X-RAY SYSTEM - A device for producing x-rays includes: a housing that includes a folded high-voltage multiplier coupled to a filament transformer, the transformer coupled to an x-ray tube for producing the x-rays. A method of fabrication and an x-ray source are disclosed. | 2014-09-18 |
20140270084 | TRANSMISSION X-RAY GENERATOR - An x-ray transmission device includes two surfaces in frictional contact within a low fluid pressure environment provided by a housing substantially opaque to x-rays. Materials of the two surfaces are selected such that the frictional contact generates relative charging between the surfaces. The housing includes a window substantially transparent to x-rays, and an electron target, for example a metal, is on an interior surface of the window. The electron target faces the surface that is relatively negatively charged, such that electrons accelerated from that surface, or accelerated due to the negative charge of that surface strike the electron target to generate x-rays, which may be transmitted through the window. | 2014-09-18 |
20140270085 | CONTINUOUS CONTACT X-RAY SOURCE - An x-ray device utilizes a band of material to exchange charge through tribocharging within a chamber maintained at low fluid pressure. The charge is utilized to generate x-rays within the housing, which may pass through a window of the housing. Various contact rods may be used as part of the tribocharging process. | 2014-09-18 |
20140270086 | Intra Pulse Multi-Energy Method and Apparatus Based on RF Linac and X-Ray Source - The relative position of an RF waveform and electron bunches in a linear accelerator is controlled by appropriate control of the accelerator electronics. Thus the energy given to any particular electron bunch can be controlled by altering the position of amplitude peaks of the RF driving field relative to the electron bunch. This control can be applied simultaneously and independently to all electron bunches in a bunch train. An output X-ray pulse is provided by the contributions of multiple electron bunches when they hit one or more targets. When more energetic electrons hit the target, more energetic X-rays are produced. Thus this controllable electron bunch energy and intensity can provide intra-pulse control of X-ray energy. | 2014-09-18 |
20140270087 | X-RAY GENERATOR INCLUDING HEAT SINK BLOCK - An x-ray generator includes a housing, a cathode block that is arranged in the housing and emits electrons via a field emission scheme, an anode block that is arranged in the housing and generates x-rays in response to the electrons emitted from the cathode block and collide with the anode block, and a heat sink block that contacts the cathode block and dissipates heat generated therein to an outside of the housing. | 2014-09-18 |
20140270088 | COMPACT X-RAY GENERATION DEVICE - An x-ray transmitter, which may be compact, may be in the form of a housing with an x-ray transparent window sputtered with a metal on one wall, and tribocharging electron source on another wall. | 2014-09-18 |
20140270089 | SYSTEM AND METHOD FOR SERVICING X-RAY TUBES IN SITU - Systems and methods for replacing coolant of an x-ray tube assembly having a closed cooling system include a service port that is operatively installed in the cooling system and a vacuum assisted service kit that is operatively coupled to the service port. Used coolant is drained from the x-ray tube assembly, and thereafter a vacuum is drawn on the x-ray tube assembly via the service kit. Replacement coolant within a vacuum tank of the service kit is degassed under a vacuum. The degassed replacement coolant is provided into the cooling system from the vacuum tank, preferably by pushing under pressure with an inert gas to prevent the introduction of any air into the replacement coolant. The replacement coolant may be pressurized in the cooling system with the inert gas. Thereafter, the service port is closed, and the service kit may be disconnected from the service port. | 2014-09-18 |
20140270090 | X-Ray Diffraction Apparatus And Method - An x-ray diffraction apparatus is provided having an x-ray diffraction head, a frame for supporting the x-ray diffraction head, and a pair of drive mechanisms of the frame configured to generate pivotal movement of the x-ray diffraction head about first and second orthogonal axes. The frame is configured such that operation of one of the drive mechanisms to rotate the x-ray diffraction head about the first axis generates rotation of both of the drive mechanisms about the first axis. | 2014-09-18 |
20140270091 | ROTATING DRUM COLLIMATOR - Exemplary embodiments of the present invention are directed to a rotating drum collimator for collimating an energy beam to produce a scanning beam that includes a drum having a substantially cylindrical sidewall with a first helical groove and a second helical groove formed in the cylindrical side wall, and a motor operatively connected to the drum, and configured to cause rotation of the drum about a longitudinal axis of the drum. Each of the first helical groove and the second helical groove comprises a first end portion, a middle portion and a second end portion, and a width of the first end portion and the second end portion of each of the first helical groove and the second helical groove is greater than the middle portion of each of the first helical groove and the second helical groove. | 2014-09-18 |
20140270092 | ELECTRONIC CASSETTE - A chamfered portion configured to have a surface which is tilted to a side surface and a rear surface is formed between the side surface and the rear surface of a housing of an electronic cassette. The chamfered portion has a boundary portion having a predetermined range in the vicinity of a boundary including the boundary with the side surface; a boundary portion having a predetermined range in the vicinity of a boundary including the boundary with the rear surface, and the other portion which does not belong to these boundary portions. The chamfered portion needs to be smoothly inserted into a gap between a patient and an installation surface on which the patient lies on one's back. Therefore, an entire surface of these boundary portions is formed in a curved surface which protrudes outward from the housing. | 2014-09-18 |
20140270093 | SYSTEM AND METHOD FOR HANDLING CALL RECORDING FAILURES FOR A CONTACT CENTER - A system and method for handling call recording failures for a contact center. A processor receives information on a first media controller currently assigned to a telephony call. The first media controller bridges a first media path between the first and second communication devices and records, into a storage device, media exchanged in the first media path during the telephony call. The processor detects failure of the first media controller during the telephony call, where the failure of the first media controller tears down the first media path. In response to detecting the failure, the processor bridges a second media path between the first and second communication devices until a second media controller is identified. In response to the second media controller being identified, the second media controller is signaled to bridge and record media exchanged during the telephony call. | 2014-09-18 |
20140270094 | DIAGNOSTIC ENGINE - A diagnostic engine for remotely analyzing a fault of a telecommunication line includes a first measurement module adapted to be coupled to a termination of the line and adapted to measure first line characteristics according to a Metallic Line Testing measurement technique; a fault detection module to detect, based upon the first line characteristics, a fault on the line and to trigger thereupon a determining module; and a showtime module to be coupled to the termination to determine whether the line is in showtime mode and to inform thereupon the determining module accordingly. The determining module is adapted to trigger, in the event when the line being in showtime mode, activation of a second measurement module. The second measurement module is adapted to be coupled to the termination and to measure second line characteristics according to a Dual Ended Line Testing measurement technique. A combining module is coupled to the first and the second measurement module and adapted to combine the measured first and second line characteristics of the line and to analyze therewith further features of the fault. | 2014-09-18 |
20140270095 | METHOD FOR IDENTIFYING FAULT LOCATION IN NETWORK TRUNK - A method of estimating a location of a fault in a network including the detection of a status of nodes connected to a head end of the network via a trunk of the network as being in-service or out-of-service. A node is considered out-of-service when the head end loses communication with all terminal network devices associated with the node. In addition, a status of head end network components is monitored for faults occurring therein. The location of a fault is automatically estimated as being on the trunk of the network when the head end network components are without a monitored fault condition and when at least one node on the trunk is detected as being out-of-service. | 2014-09-18 |
20140270096 | CORDLESS TELEPHONE SYSTEM AND SAFETY MANAGEMENT SYSTEM - Provided is a cordless telephone system including a base unit ( | 2014-09-18 |
20140270097 | CORDLESS TELEPHONE SYSTEM AND MONITORING SYSTEM - Provided is a cordless telephone system including a base unit ( | 2014-09-18 |
20140270098 | Methods and Systems for Storage and Retrieval of Originating Caller Location Information in an Emergency Services System - Methods and systems for the storage and retrieval of originating caller location information in an emergency services system are disclosed. Subscriber information from a telephone service provider is received by a NG-911 service provider, the subscriber information including a subscriber telephone number and an associated subscriber address. The service provider generates geo-spatial coordinates corresponding to said subscriber address and stores the subscriber information and the corresponding geo-spatial data in a geographic information system (GIS) database, indexed at least according to said subscriber telephone number. In response to a query from a PSAP relating to an emergency service call originating from the subscriber telephone number, the NG-911 service provider queries the GIS database for the originating telephone number and returns the geo-spatial coordinates and the associated subscriber address. | 2014-09-18 |
20140270099 | METHODS, DEVICES AND SYSTEMS FOR CREATING OR SHARING A VISUAL INDICATOR PATTERN - Methods, apparatuses, and devices for creating or sharing a visual indicator pattern for indicating a condition of an incoming communication. A storage device stores a plurality of visual indicator patterns for displaying on a spatial visual indicator. A user interface is configured to receive a command from a user. Responsive to the command, a user-created visual indicator pattern is stored on the storage device, or another visual indicator pattern is received from, or shared with, another user. | 2014-09-18 |
20140270100 | METHODS AND APPARATUSES FOR CALL MANAGEMENT ON A HEARING-IMPAIRED SIDE OF HEARING-IMPAIRED COMMUNCATION SYSTEMS - Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings. | 2014-09-18 |
20140270101 | SYSTEMS AND RELATED METHODS FOR VISUAL INDICATION OF AN OCCURRENCE OF AN EVENT - Systems and methods are disclosed for visually indicating an occurrence of an event. A spatial visual indicator system comprises a spatial visual indicator including a plurality of illuminatable elements configured in at least a two-dimensional arrangement. The spatial visual indicator displays a visual indicator pattern corresponding to a detected event. A control circuit is configured to detect an event, and cause a transceiver to send a communication indicating a visual indicator pattern corresponding to the event to the spatial visual indicator. The spatial visual indicator is configured to display the visual indicator pattern. The spatial visual indicator is located remote to the transceiver. A method of indicating an occurrence of an event comprises receiving a communication indicating one of a plurality of visual indicator patterns that is associated with a detected event. The method also includes displaying the one of the plurality of visual indicator patterns. | 2014-09-18 |
20140270102 | SYSTEM FOR TEXT ASSISTED TELEPHONY - A system and method for providing captioned services comprising a relay, an assisted user's captioned device including a processor programmed to perform the steps of establishing a first communication link between the captioned device and a hearing person's device, receiving voice signals from the hearing person via the first communication link, receive an indication that an activator has been activated to invoke a captioning service and in response transmitting the hearing user's voice signals received at the captioned device to a relay via a second communication link, receiving text back corresponding to the hearing user's voice signals from the relay and displaying the text wherein the assisted user can invoke the captioning service either prior to or after the first communication link is established. | 2014-09-18 |
20140270103 | DEVICES, METHODS, AND SYSTEMS FOR MASS NOTIFICATION - Devices, methods, and systems for mass notification are described herein. One method includes receiving, by an operator station, a selection associated with a particular paging group of a fire network associated with a facility, receiving an audio message by the operator station, and communicating the audio message to the particular paging group according to the selection. | 2014-09-18 |
20140270104 | SYSTEM AND METHOD FOR RECORDING CALLS IN A WebRTC CONTACT CENTER - A call recording system for recording WebRTC calls between a user and an agent of an enterprise is provided. The call recording system includes a monitor module for monitoring and detecting at least one request to establish WebRTC call with an agent of the enterprise. The call recording system includes a fork module for forking media streams associated with the at least one WebRTC call. The call recording system further includes a record module for recording the forked media streams to record the at least one WebRTC call. The call recording system further includes a barge module for enabling a supervisor to barge into the at least one WebRTC call. | 2014-09-18 |
20140270105 | NETWORK RECORDING AND SPEECH ANALYTICS SYSTEM AND METHOD - A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events. | 2014-09-18 |
20140270106 | METHOD AND SYSTEM FOR INTERACTIVE TELEPHONE WAITING - A customizable interactive voice response system and method. The customizable interactive voice response system and method can include a menu presented after a phone number associated with an interactive voice response (IVR) system is dialed; an introductory message; a prompt for a personal identification number (PIN); a communication link that transmits and receives data associated with the PIN between the IVR and a remotely located server after a successful PIN entry; and a customized experience presented after the IVR receives data associated with the PIN. | 2014-09-18 |
20140270107 | REPEAT CONTACT ENGINE - Systems and methods of handling customer contacts at a customer care system that streamline the handling of such customer contacts based on information about previous contacts received from the same customers. The system includes a repeat contact engine, which is connectable to at least one data/communications network. The repeat contact engine includes a controller, at least one database communicably connected to the controller, and a data extractor communicably connected between the data/communications network and the database. The controller includes a server, a rule processor communicably connected to the server, and a policy engine associated with the rule processor. Based on information about at least one previous contact, the system can derive a rule that, in response to its application, would cause a predetermined response, representative of the predicted purpose of an incoming contact, to be provided over a corresponding channel through the data/communications network. | 2014-09-18 |
20140270108 | INTELLIGENT AUTOMATED AGENT AND INTERACTIVE VOICE RESPONSE FOR A CONTACT CENTER - A system for a contact center includes: a processor; an interactive voice response (IVR) node configured to engage in an incoming interaction from a customer to the contact center by presenting set scripts to the customer and receiving corresponding responses; an intelligent automated agent including an artificial intelligence engine; a call server node configured to route the interaction and the responses to one of a pool of live agents or to the automated agent; and a non-transitory storage device coupled to the processor and configured to store customer profile data built from previous interactions. The automated agent is further configured to retrieve a profile of the customer from the customer profile data during the interaction and to update the retrieved profile on the storage device to reflect the interaction. The artificial intelligence engine is configured to learn knowledge from the interaction and to apply the learned knowledge to future interactions. | 2014-09-18 |
20140270109 | CUSTOMER PORTAL OF AN INTELLIGENT AUTOMATED AGENT FOR A CONTACT CENTER - A customer portal of an intelligent automated agent for a contact center is provided. The customer portal is configured to run on a processor coupled to a non-transitory storage device. The customer portal includes a customer profile module configured to access a profile for a customer from a customer profile database stored on the storage device, and a customer emotion and mood detection module configured to detect emotions and moods of the customer during an interaction between the customer and the contact center. The intelligent automated agent is configured to run on the processor, take part in the interaction between the customer and the contact center, adjust its behavior in the interaction by factoring in the accessed profile for the customer and the detected emotions and moods of the customer during the interaction, and update the accessed profile on the storage device to reflect the interaction. | 2014-09-18 |
20140270110 | Systems and Methods for Cloud VoiceMail and Two Way Communication - Systems and methods for cloud voicemail and two way communication. In some embodiments a method for providing answering service via an answering device comprises associating an answering service for a telephone number of a user with the answering device; enabling the answering device to receive at least one call targeted to the telephone number originating from a caller device; starting a call secession between the caller device and the answering device; responding to the call by sending to the caller device through the call session an answering message; detecting information related to an alternative communication channel different from the call session; and sending or receiving information via the alternative communication channel. | 2014-09-18 |
20140270111 | IMPLEMENTING A NETWORK OF INTELLIGENT VIRTUAL SERVICE AGENTS TO PROVIDE PERSONALIZED AUTOMATED RESPONSES - An intelligent virtual service agent implemented on a computer platform with a processor and a memory is assigned a responsibility to automatically interact with different users via different mediums across a communication network when a predetermined characteristic of content provided by the users is identified. Content provided by a user is received over the communication network. The content provided by the user is analyzed to determine whether the content provided by the user possesses the predetermined characteristic. A determined is made, based on the analyzing, that the content possesses the predetermined characteristic. The intelligent virtual service agent is assigned to automatically interact with the user based on determining that the content possesses the predetermined characteristic. | 2014-09-18 |
20140270112 | VOICE PRINT TAGGING OF INTERACTIVE VOICE RESPONSE SESSIONS - Embodiments of the invention provide a method, system and computer program product for voice print tagging for interactive voice response (IVR) session management. In an embodiment of the invention, a method of voiceprint tagging for IVR session management is provided. The method includes establishing an IVR session for a caller from over a network and presenting a portion of the IVR session to the caller over the network. The method also includes storing a voiceprint tag in memory associating a voiceprint of the caller with a portion of the IVR session. Finally, the method includes responding to a premature termination of the IVR session by re-establishing the prematurely terminated IVR session with the caller at the portion of the IVR session indicated by the voiceprint tag of the caller. | 2014-09-18 |
20140270113 | VOICE PRINT TAGGING OF INTERACTIVE VOICE RESPONSE SESSIONS - Embodiments of the invention provide a method, system and computer program product for voice print tagging for interactive voice response (IVR) session management. In an embodiment of the invention, a method of voiceprint tagging for IVR session management is provided. The method includes establishing an IVR session for a caller from over a network and presenting a portion of the IVR session to the caller over the network. The method also includes storing a voiceprint tag in memory associating a voiceprint of the caller with a portion of the IVR session. Finally, the method includes responding to a premature termination of the IVR session by re-establishing the prematurely terminated IVR session with the caller at the portion of the IVR session indicated by the voiceprint tag of the caller. | 2014-09-18 |
20140270114 | SYSTEM AND METHOD FOR ANALYZING AND CLASSIFYING CALLS WITHOUT TRANSCRIPTION - A facility and method for analyzing and classifying calls without transcription. The facility analyzes individual frames of an audio to identify speech and measure the amount of time spent in speech for each channel (e.g., caller channel, agent channel). Additional telephony metrics such as R-factor or MOS score and other metadata may be factored in as audio analysis inputs. The facility then analyzes the frames together as a whole and formulates a clustered-frame representation of a conversation to further identify dialogue patterns and characterize call classification. Based on the data in the clustered-frame representation, the facility is able to make estimations of call classification. The correlation of dialogue patterns to call classification may be utilized to develop targeted solutions for call classification issues, target certain advertising channels over others, evaluate advertising placements at scale, score callers, and to identify spammers. | 2014-09-18 |
20140270115 | Electronic Message Aggregation and Sharing System and Apparatus - In one aspect of the invention, a communications device is described to include novel software for aggregating voice and other messages from various communications media and presenting the user with a display of same, ordered by medium, date of receipt, source etc. The software also comprises a user-friendly man-machine interface for forwarding the messages from one medium to another, including making such messages available to members of social websites. In a second aspect of the invention, a server computer is described, including software to receive, organize and store said messages in digital form, with the participation of the user's communication device in one mode and automatically without the participation of the user's device in another mode. The server comprises software that generates links to selected stored messages that the user can post on the Web. When such a link is opened by a web browser, the selected message is made available to the browser and the opportunity to display revenue-generating advertisements to all who access the message is simultaneously created. | 2014-09-18 |
20140270116 | SYSTEM AND METHOD FOR DELIVERING A TARGETED MESSAGE TO A CALLING PARTY - A system and method performed by a telephony system for delivering a targeted message to a calling party is disclosed. The system and method includes receiving a request for communication originating from a calling device and directed to a recipient and accessing a contact history associated with the calling device. The system and method further includes selecting, based at least in part upon the contact history, a targeted message associated with the recipient and based on the communication and the contact history and providing the targeted message to the calling device. | 2014-09-18 |
20140270117 | System And Method For Prompt Modification Based On Caller Hang Ups in IVRs - In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt. | 2014-09-18 |
20140270118 | METHOD AND APPARATUS FOR FAIL-SAFE CONTROL OF RECORDINGS - A method for fault-tolerant recording of calls of a PBX, comprising concurrently receiving metadata of calls of a PBX by a plurality of computerized apparatuses, generating unique identifiers for each of the calls such the unique identifiers that are common between the plurality of the computerized apparatuses, activating a first computerized apparatus to control recordings of contents of the calls and assigning the recording with the unique identifiers respective to the calls, operating the computerized apparatuses to receive feedbacks of activities of the recordings, where the feedbacks comprise the assigned unique identifiers and in case of a failure of the first computerized apparatus, activating a second computerized apparatus to maintain the recordings that were controlled by the first computerized apparatus. | 2014-09-18 |
20140270119 | SYSTEM AND METHOD FOR PROVIDING CONTACT CENTER SERVICES IN A HYBRID OPERATIONS ENVIRONMENT - A system and method for providing contact center services in a hybrid operations environment. A first controller in a first operations environment is configured to receive a first message for establishing a media session, and transmit a request for media service. A media controller in a second operations environment is configured to provide media to a target device during the media session in response to the request; receive during the media session a second message from the first controller; and control the media based on the second message from the first controller. | 2014-09-18 |
20140270120 | Preconfigured Sender Communication - Methods and systems are described for allowing a calling party to provide a provisional message for a called party. In one aspect, when the calling party places a call to the called party and does not receive an answer, the calling party may choose to have the provisional message delivered. | 2014-09-18 |
20140270121 | METHOD FOR APPARATUS FOR ROUTING APPLICATION PROGRAMMING INTERFACE (API) CALLS - A method and apparatus for routing Application Programming Interface (API) calls from a partner entity to a telephony service provider (TSP) network are provided herein. In some embodiments, a method for routing API calls may include receiving a first message including an API call and a partner API key used to authenticate the partner entity on the TSP network to access a partner API layer disposed on the TSP network, extracting the partner API key from the first message, performing an authentication process to authenticate an identity of the partner entity using at least the extracted partner API key, and routing the first message based on results of the authentication process. In some embodiments, the first message is routed to the partner API layer disposed on the TSP network when the identity of the partner entity is authenticated. | 2014-09-18 |
20140270122 | Serial Protocol for Agile Sample Rate Switching - The invention provides a communication protocol and serial interface having an approximately fixed interface clock and capable of accommodating a variety of communication rates. The interface employs a variable-length frame that may be expanded or reduced to obtain a desired communication rate, even though the interface clock rate is held approximately constant. The invention further provides a method for designing an agile barrier interface. In particular, the barrier clock rate is preferably selected to be an approximate common multiple of the various communication rates that the barrier interface must handle. The frame length corresponding to each communication rate may then be obtained by dividing the barrier clock rate by the ΣΔ rate. Finally, the invention provides an agile barrier capable of communicating data across a serial interface at a variety of data rates and at an approximately fixed interface clock rate. | 2014-09-18 |
20140270123 | METHOD AND APPARATUS FOR CONTROLLING A COMPUTER TO IMPLEMENT TELEPHONE FUNCTIONS WITH AN ENHANCED MINIDIALER FUNCTION - An enhanced telephone emulation computer system including a minidialer program for controlling a computer to add telephony functions which can be invoked from whatever active program is currently controlling the computer. The minidialer program controls the computer to alter its processing depending upon the context existing at the time when a mouse click or hot key combination event is detected indicating the user wishes to invoke a telephony function. The minidialer program determines whether the user has highlighted any text or numbers in the active window of the application currently controlling the computer and whether the highlighted material is a name or a phone number, and if a name, whether the name is stored with a phone number in a phone book or file maintained on the computer. Processing and telephony menu options displayed as available also depend upon whether the user is or is not on the phone at the time the mouse click or hot key event occurs. In some embodiments, if the user has highlighted a URL, a browser will be launched and the web page corresponding to the URL will be opened. | 2014-09-18 |
20140270124 | INDIVIDUAL LOCATION TRACKING IN DETENTION ENVIRONMENTS - Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication. Systems, terminals, and machine-readable media are also provided. | 2014-09-18 |
20140270125 | Admission Control Of A Communication System - Aspects of the disclosure relate to admission control of a communication session in a network. The admission control can be implemented by a network node at the boundary of the network or a subsystem thereof. In one aspect, the admission control can be implemented during a predetermined period and can be based at least on an admission criterion, which can be specific to an end-point device, e.g., a target device or an origination device. The admission criterion can be configurable and, in certain implementations, it can be obtained from historical performance associated with establishment of communication session. Such historical performance can be assessed within a period of a configurable span. | 2014-09-18 |
20140270126 | CALL MANAGEMENT FOR SECURE FACILITIES - A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio. | 2014-09-18 |
20140270127 | SHARED LOCK CONTROL - The present disclosure is directed to methods and systems for setting a lock state for a second device in a system, where the system includes a server, a first device in communication with the server, and the second device in communication with the server, the method including: (a) a user setting a lock state for the first device; and (b) the system setting a lock state for the second device in response to the user setting the lock state for the first device. | 2014-09-18 |
20140270128 | CONTENT DISPLAY TERMINAL SELECTION SYSTEM - Call information acquiring means | 2014-09-18 |
20140270129 | SYSTEMS AND METHODS FOR CONFERENCE CALLING USING PERSONAL URL - Systems and methods are disclosed for managing conference calling using a URL assigned to a conference call organizer. One method includes receiving, from a conference call organizer, a request to be placed into a conference call associated with a URL assigned to the organizer; and receiving, from a prospective conference call participant, a request to be placed into the conference call associated with the URL. Another method includes receiving, from a first user, through a web page of a URL assigned to the first user, a first phone number at which the first user can be called; receiving, from a second user, through the web page of the URL, a second phone number at which the second user can be called; and initiating phone calls to the first user at the first number and the second user at the second number. | 2014-09-18 |
20140270130 | INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 2014-09-18 |
20140270131 | COMMUNICATION SYSTEM WITH MESSAGE PRIORITIZATION MECHANISM AND METHOD OF OPERATION THEREOF - A method of operation of a communication system includes: processing a communication event by a control module; identifying a contact list entry from the communication event; calculating an urgency based priority for the communication event; generating a pending communication list, having the urgency based priority for displaying on a display device; and generating a communication event indicator, for the contact list entry, having the largest instance of the urgency based priority from the pending communication list for displaying on the device. | 2014-09-18 |
20140270132 | USER PARTITIONING IN A COMMUNICATION SYSTEM - Systems and methods for routing an incoming service request to one of a plurality of pod units are described. A communication system can be provided that includes a plurality of pods each having a first pod serving a first subset of user accounts associated with a hosted PBX system. The first pod can include a first pod unit in a first data center and a second pod unit in a second data center. A global user directory (GUD) can be used to store a plurality of user keys that are mapped to the plurality of pods. A router can be provided to identify a user key from an incoming service request, query the GUD to identify the first pod as being associated with the user key, and route the incoming service request to one of the first and second pod units. | 2014-09-18 |
20140270133 | REAL-TIME PREDICTIVE ROUTING - The methods, apparatus, and systems described herein are designed to route customer communications to the best available agent. The methods include predicting a personality type of the customer, determining the occupancy level of agents to provide a list of available agents, providing a routing recommendation based on the predicted personality type of the customer and agent data such as proficiency in handling customers with the predicted personality type, and/or analyzing real-time customer-agent interactions. | 2014-09-18 |
20140270134 | AGENT STATISTICS BY LOCATION - The present disclosure is directed to methods including obtaining a location data of a source; obtaining at least one performance measure; correlating the location data and the at least one performance measure to obtain a correlation; and analyzing the correlation to obtain an analysis report. The present disclosure is further directed to systems that include a source related to a contact center, and a processor configured to: obtain a location data of the source; derive at least one performance measure; correlate the location data and the at least one performance measure to obtain a correlation; and analyze the correlation to obtain an analysis report. | 2014-09-18 |
20140270135 | Computer-Implemented System And Method For Efficiently Facilitating Appointments Within A Call Center Via An Automatic Call Distributor - A computer-implemented system and method for facilitating appointments within a call center is provided. A list of agents within a call center is received from a user. Each agent is associated with a call queue and handles incoming customer calls to the call queue. An availability of each of the agents on the list is determined. One of the agents is selected as a most available agent. The user is provided with records for the most available agent and is automatically connected with the most available agent. | 2014-09-18 |
20140270136 | ADAPTIVE THRESHOLDING - The present disclosure is directed to methods for determining an adaptive threshold, including specifying a variable, where the variable comprises a real-time state of a contact center; specifying a threshold, where the threshold is related to the variable; monitoring the variable; and adjusting the threshold in relation to a change in the variable. | 2014-09-18 |
20140270137 | GLOBAL LOGGING AND ANALYSIS SYSTEM - An event logging and analysis system and method are disclosed. The event logging and analysis system are described as being configured to analyze decisions made by a work assignment engine in a contact center, map the decisions to one or more events for a contact center entity, and storing information about the event in a buffer associated with the contact center entity, the information stored in the buffer describing how the new decision affected the contact center entity. | 2014-09-18 |
20140270138 | SECRET TRANSFERS IN CONTACT CENTERS - A microprocessor executable resource monitor operable to determine that a less skilled and/or qualified resource has been assigned to service a work item or is servicing the work item, wherein a more skilled and/or qualified resource exists but is not currently available to service the work item, monitor at least one of a level of service provided by the less qualified resource to the work item and/or a customer associated with the work item and an availability of the more skilled and/or qualified resource to service the work item, and, in response to the monitoring step and while the work item is being serviced, transfer the work item to the more skilled and/or qualified resource for servicing. | 2014-09-18 |
20140270139 | METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICATION DATA - A method and system for analyzing electronic communication data is provided. In one embodiment, a method includes receiving electronic customer communication data by a contact center, analyzing the electronic customer communication data by applying a predetermined linguistic-based psychological behavioral model to the electronic customer communication data, and generating behavioral assessment data by the contact center based on said analyzing, the behavioral assessment data providing a personality type for the analyzed electronic customer communication data. In one or more embodiments, electronic customer communication data may be one or more of electronic-mail data, web content data, text message data, voice over IP data, online forum data, social media data, update status, media feed, social media review, social media data stream. In other embodiments, electronic customer communication data may include data received during a customer communication with a graphical user interface for the contact center. | 2014-09-18 |
20140270140 | METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICATION DATA - A method and system for analyzing electronic communication data is provided. In one embodiment, a method includes receiving electronic customer communication data by a contact center, analyzing the electronic customer communication data by applying a predetermined linguistic-based psychological behavioral model to the electronic customer communication data, and generating behavioral assessment data by the contact center based on said analyzing, the behavioral assessment data providing a personality type for the analyzed electronic customer communication data. In one or more embodiments, electronic customer communication data may be one or more of electronic-mail data, web content data, text message data, voice over IP data, online forum data, social media data, update status, media feed, social media review, social media data stream. In other embodiments, electronic customer communication data may include data received during a customer communication with a graphical user interface for the contact center. | 2014-09-18 |
20140270141 | CALL EVENT TAGGING AND CALL RECORDING STITCHING FOR CONTACT CENTER CALL RECORDINGS - A system and method for recording media for a contact center allows for call event tagging and call recording stitching. A processor receives call metadata for a telephony call. The call includes a link to a recording of media exchanged during the telephony call. The processor receives a call event associated with the telephony call. The call event includes a timestamp of when the event occurred during the telephony call. The processor stores the call metadata and the call event in a database record. The processor retrieves the database record for displaying the call event on a display device. A user command is received for identifying the call event in response to the display on the display device. A portion of the recording associated with the call event is retrieved in response to the user command. An audible rendering is then provided of the retrieved portion of the recording. | 2014-09-18 |
20140270142 | SYSTEM AND METHOD FOR DYNAMICALLY SELECTING A DIAL PLAN - As system and method for dynamically selecting a dial plan includes a processor that detects a new telephony call placed by a contact center agent in a first operations environment. The processor automatically identifies a state of the contact center agent without the agent having to expressly enter digits into a telephony device. The state may identify whether the agent is logged in, a work state of the agent, and/or whether the agent is handling a call. The processor selects a dial plan based on the determined state, and transmits a message for routing the call based on the selected dial plan. | 2014-09-18 |
20140270143 | METHOD AND SYSTEM FOR SERVING CUSTOMERS IN A CONTACT CENTER - A contact center for processing a work request is provided. The contact center includes a queuing module operable to add a contact of a customer in a first work queue for processing of the work request received. Further, the contact center includes an interactive module to prompt the customer for receiving inputs corresponding to additional skill or an additional work request of the customer, while the customer is waiting in the first work queue for availability of an agent for processing of the work request. Furthermore, the queuing module may add the contact of the customer in a second work queue for serving the customer by processing of at least one of the work request and the additional work request based on the inputs. The customer is served when an agent is available through at least one of the first work queue and the second work queue. | 2014-09-18 |
20140270144 | PUBLIC SAFETY ANSWERING POINT LANGUAGE DETECTION - A Public Safety Answering Point (PSAP) is disclosed. The PSAP is configured to enable the detection of language preferences, capabilities, or inabilities and, based on such detection, assist the PSAP agent in assisting the PSAP caller. The PSAP may additionally or alternatively utilize the detection of language information to assist in the decision to route or re-route the PSAP caller to appropriate PSAP resources. | 2014-09-18 |
20140270145 | ANSWER BASED AGENT ROUTING AND DISPLAY METHOD - A system can determine a best routing of a customer contact based on analysis of one or more automatically generated answers. A customer may provide an inquiry through a social media contact. The contact center can analyze the inquiry to generate one or more automated answers. The system then analyzes the automated answers. The analysis may include studying various attributes of the answer, either in relation to the inquiry or based in historical data. From the analysis, the system can modify the answers and/or provide a different or improved pool of agents to handle the contact. Thus, an improved set of answers and agents is provided for managing the contact. | 2014-09-18 |
20140270146 | BACK OFFICE SERVICES OF AN INTELLIGENT AUTOMATED AGENT FOR A CONTACT CENTER - A back office services of an intelligent automated agent for a contact center is provided. The back office services is configured to run on a processor coupled to a non-transitory storage device. The back office services includes: a customer profile module configured to access a profile of a customer from a customer profile database stored on the storage device, the profile of the customer including interaction data from interactions involving the customer and the contact center, and analysis results from analyzing the interaction data between the interactions involving the customer and the contact center; and a content analysis module configured to generate new analysis results by performing the analyzing of the interaction data between consecutive interactions of the interactions involving the customer and the contact center, and update the analysis results of the profile of the customer on the storage device to reflect the new analysis results. | 2014-09-18 |
20140270147 | SYSTEM AND METHOD FOR A PREDICTIVE CUSTOMER EXPERIENCE - Systems and methods for identifying a customer include storing account information, the account information including one or more associated phone numbers and an account number, the account number having a last 4-digit portion, receiving a phone number, comparing the phone number to the account information of various account holders to determine whether the phone number matches an associated phone number, prompting the user to input 4 digits if there is a match, and comparing the received 4 digits to the respective 4-digit portion to identify the customer. | 2014-09-18 |
20140270148 | ACOUSTIC ECHO CANCELLATION USING A VARIABLE LENGTH ADAPTIVE FILTER - An audio conferencing system having a base station, a loud speaker and one or more microphones generally operates to receive a F.E. audio signal, play the signal, and to receive a N.E. audio signal at the microphone that includes the F.E. audio signal modified by an echo path and a N.E. audio signal. The base station includes an adaptive filter whose length is controlled to be variable depending upon activity detected at each of one or more filter elements comprising the adaptive filter. | 2014-09-18 |
20140270149 | Clipping Based on Cepstral Distance for Acoustic Echo Canceller - Echo cancellation is provided in a telephone device by calculating a metric value indicative of a similarity between a representation of an incoming signal from a far end talker and a representation of an outgoing signal from a near end talker. A threshold value is derived based on the metric value. A portion of the outgoing signal is removed by using the threshold value to determine an amount to remove from the outgoing signal with continuous, real-time updating of the threshold value. | 2014-09-18 |
20140270150 | Apparatus with Dynamic Audio Signal Pre-Conditioning and Methods Therefor - An apparatus includes an echo canceller having an audio signal input and an audio signal output and dynamic pre-conditioning logic. The dynamic pre-conditioning logic is operatively coupled to the echo canceller audio signal output as a feedback signal and has a dynamic pre-conditioning logic output operatively coupled to the echo canceller audio signal input. The dynamic pre-conditioning logic is also operative to receive an audio signal input from at least one microphone. The dynamic pre-conditioning logic is operative to analyze the feedback signal to obtain at least one characteristic, and pre-condition the audio signal input, based on the at least one characteristic of the feedback signal, and provide a pre-conditioned audio signal at the echo canceller audio signal input. The echo canceller audio signal output is then provided to a noise suppressor for the send path of a full duplex communication channel. | 2014-09-18 |
20140270151 | CONTROLLING MUTE FUNCTION ON TELEPHONE - A telephone device and a method and for controlling a mute function in the telephone device. While the mute function is active, voice recognition software in the telephone device processes sound detected by a microphone in the telephone device to recognize and identify one or more specific words as having been spoken by a specific person and not by another person, and in response, the telephone device activates an alarm in the telephone device to communicate that the mute function is active. The voice recognition software was trained, prior to the sound having been detected, to differentiate the one or more specific words spoken by the specific person from the same one or more specific words spoken by other people. | 2014-09-18 |
20140270152 | EFFICIENT HARDWARE ARCHITECTURE FOR A S1 S-BOX IN A ZUC CIPHER - Efficient hardware architecture for a S1 S-box for a ZUC cipher is described. One circuit includes a first circuit to map an 8-bit input data of a Galois field GF(256) for a 8-bit data path for a ZUC cipher non-linear function component into 4-bit data paths for the ZUC cipher non-linear function component. The circuit further includes other circuits coupled to the first circuit to execute the 4-bit data paths in GF(16 | 2014-09-18 |
20140270153 | System and Method for Content Encryption in a Key/Value Store - System and method embodiments are provided for content encryption in a key/value store. The embodiments include encrypting both the key and value of client data blocks for storage so that the data can be retrieved reliability without compromising the key. An embodiment method includes obtaining a key from a data block comprising the key and a value, encrypting the key using a deterministic encryption algorithm with an encryption key to map the key to a cypher text in a one-to-one mapping, and encrypting the value using a second encryption algorithm to randomly map the value to a second cypher text. Encrypting both the key and the value provides more protection to the client data instead of encrypting only the value and leaving the key vulnerable without encryption. The encrypted key can also be protected from unauthorized access and from the owner of the database or the storage system. | 2014-09-18 |
20140270154 | SYSTEM AND METHOD FOR ENCRYPTING AND RECORDING MEDIA FOR A CONTACT CENTER - A system and method for recording media for a contact center where a processor is configured to determine that media exchanged between first and second communication devices during a telephony call is to be recorded; bridge a media path between the first and second communication devices; cause replicating of the media exchanged in the media path; encrypt the replicated media via a first cryptographic key for storing the encrypted media in a data storage device; and encrypt the first cryptographic key via a second cryptographic key for storing the encrypted first cryptographic key as metadata for the encrypted media. | 2014-09-18 |
20140270155 | METHOD AND A DEVICE FOR FAULT-RESISTANT EXPONENTIATION IN CRYPTOGRAPHIC SYSTEMS - A processor in a device performs fault-resistant exponentiation using an input x and a secret exponent d to obtain a result S, by using an a priori selected integer r and a chosen random element a ε {0, . . . , r−1} to form an extended base {circumflex over (x)} is formed such that | 2014-09-18 |
20140270156 | CRYPTOGRAPHIC DEVICES AND METHODS FOR ENCODING-FREE ENCRYPTION ON ELLIPTIC CURVES - Encoding-free encryption on elliptic curves is obtained by a device having a processor choosing an integer r∈ | 2014-09-18 |
20140270157 | INTERNET PROTOCOL NETWORK MAPPER - A network mapper for performing tasks on targets is provided. The mapper generates a map of a network that specifies the overall configuration of the network. The mapper inputs a procedure that defines how the network is to be mapped. The procedure specifies what, when, and in what order the tasks are to be performed. Each task specifies processing that is to be performed for a target to produce results. The procedure may also specify input parameters for a task. The mapper inputs initial targets that specify a range of network addresses to be mapped. The mapper maps the network by, for each target, executing the procedure to perform the tasks on the target. The results of the tasks represent the mapping of the network defined by the initial targets. | 2014-09-18 |
20140270158 | CONNECTION KEY DISTRIBUTION - A system and a method implementing the method pertaining to securely providing a mobile device with a cryptographic key in a vehicle. The method includes generating a cryptographic key pair. The key pair may include at least a first cryptographic key and a second cryptographic key. The method may further include creating a label using a scannable image readable by a mobile device; the scannable image may be based on the second cryptographic key. And the method may include providing the label to the vehicle for displaying the scannable image. | 2014-09-18 |
20140270159 | SYSTEM AND METHOD FOR PROVIDING COMPRESSED ENCRYPTION AND DECRYPTION IN HOMOMORPHIC ENCRYPTION BASED ON INTEGERS - The present invention relates to a technique which provides a function of compressed encryption large pieces of plaintext information in a single ciphertext in order to improve a space efficiency of the encryption data which occupies most of a storage space to design an efficient SHE technique which is a base of the FHE technique design. More specifically, the present invention relates to a technique which is designed to improve a structure in which only one bit is encrypted/decrypted in the technique of the prior art to encrypt/decrypt multiple bit information to improve the space efficiency for storing a ciphertext. | 2014-09-18 |
20140270160 | DIGITAL SIGNATURE AUTHENTICATION WITHOUT A CERTIFICATION AUTHORITY - Systems and methods for managing private and public encryption keys without the need for a third party certification authority. An initial value is generated by an authentication server. The initial value is divided into at least two portions and each portion is communicated with a user using different communication channels. The user receives the portions and enters a secret string value (i.e. a secret sentence) known only to the user. The portions are concatenated together to recreate the initial value. The portions, the initial value, and the secret string value are then used to create public and private keys for use by the user. Any recipient can authenticate digital signatures without needing the secret string value or the user's device can authenticate a digital signature using the portions and the secret string value. | 2014-09-18 |
20140270161 | METHOD AND APPARATUS FOR SECURE STORAGE AND RETRIEVAL OF LIVE OFF DISK MEDIA PROGRAMS - A method and system are provided for securely storing and retrieving live off-disk media programs. Events delineate media segments, each of which are encrypted with a different key so as to be streamable to a remote device via digital living network alliance (DLNA) or HTTP live streaming protocols. Media segments and identifiers for managing the storage and retrieval of such media segments are compatible with live streaming data structures, obviating the need to re-encrypt data streams. | 2014-09-18 |
20140270162 | INSTRUCTION FOR PERFORMING A PSEUDORANDOM NUMBER GENERATE OPERATION - A machine instruction is provided that includes an opcode field to provide an opcode, the opcode to identify a perform pseudorandom number operation, and a register field to be used to identify a register, the register to specify a location in memory of a first operand to be used. The machine instruction is executed, and execution includes for each block of memory of one or more blocks of memory of the first operand, generating a hash value using a 512 bit secure hash technique and at least one seed value of a parameter block of the machine instruction; and storing at least a portion of the generated hash value in a corresponding block of memory of the first operand, the generated hash value being at least a portion of a pseudorandom number. | 2014-09-18 |
20140270163 | System And Method For Counter Mode Encrypted Communication With Reduced Bandwidth - In a counter mode encryption scheme, a sending device sends a first message including first cipher text and a first counter used to generate the first cipher text to a receiving device for decryption. The sending device subsequently generates a second counter for generating second cipher text. The sending device sends a second message including the second cipher text and intermediate state data corresponding to a change between the first counter second counter to the receiving device for decryption. The intermediate state data are represented by a smaller number of bits than the first counter. The method enables improved counter mode encrypted communication in networks that lose one or more intermediate messages between the first message and the second message. | 2014-09-18 |
20140270164 | CONFIGURABLE KEY-BASED DATA SHUFFLING AND ENCRYPTION - A data shuffling and encryption system may include data storage to store a key and a coding module to shuffle and encrypt an input data sequence. The shuffling and encrypting may include determining an n-dimensional space and populating the n-dimensional space with the input data sequence. A quasi-random function may be applied to sample the n-dimensional space, and samples may be used as an index into the n-dimensional space to determine an output data sequence from the n-dimensional space. | 2014-09-18 |
20140270165 | Cryptographic system based on reproducible random sequences - A cryptographic system implementing a cryptographic process based on a random sequence generating process ( | 2014-09-18 |
20140270166 | MASTER KEY ENCRYPTION FUNCTIONS FOR TRANSMITTER-RECEIVER PAIRING AS A COUNTERMEASURE TO THWART KEY RECOVERY ATTACKS - A method operational on a receiver device for exchanging and/or generating security keys is provided. A first encrypted master key Km is received at the receiver device from a transmitter device, the first encrypted master key Km secured by a receiver public key Kpub-rx. The first encrypted master key Km may be decrypted with a receiver private key Kpri-rx to obtain the master key Km. The master key Km may be encrypted using a block cipher that applies a receiver secret key Kh to obtain a second encrypted master key. | 2014-09-18 |