03rd week of 2016 patent applcation highlights part 46 |
Patent application number | Title | Published |
20160019470 | EVENT DETECTION THROUGH TEXT ANALYSIS USING TRAINED EVENT TEMPLATE MODELS - A system and method for detecting events based on input data from a plurality of sources. The system may receive input from a plurality of sources containing information about possible events. A method for event detection involves pre-processing and normalizing a data input from a plurality of sources, extracting and disambiguating events and entities, associate event and entities, correlate events and entities associated from a data input to results from a different data sources to determine if an event has occurred, and store the detected events in a data storage. | 2016-01-21 |
20160019471 | AUTOMATIC TASK CLASSIFICATION BASED UPON MACHINE LEARNING - A system and method is provided that processes a training database of human-generated requests in each of a plurality of task categories with a machine learning algorithm to develop a task classifier model that may be applied to subsequent user requests to determine the most likely one of the task categories for the subsequent user request. | 2016-01-21 |
20160019472 | SYSTEM AND METHOD FOR ORGANIZING A GROUP ACTIVITY FOR MULTIPLE PAYING PARTIES - Disclosed is a computer implemented system and method for organizing a group activity for multiple paying parties. Venues can offer group activities and participation in the events may be organized by a host user according to terms defined by the host. The terms may include a fee splitting arrangement dividing the cost of the group activity between proposed participants. The terms may be communicated to invitees who can agree to the fee splitting arrangement. An activity may be reserved with the venue when all parties have agreed to the fee splitting arrangement and the fee has been collected. | 2016-01-21 |
20160019473 | ARRANGING TRANSPORT AMONGST PARTIES THROUGH USE OF MOBILE DEVICES - Arranging transport among parties by mobile devices can involve receiving a user request for transportation via an application programming interface installed in a user mobile device and providing user data to a transport provider, the user data including healthcare insurance credentials for the user. Arranging transport may also include verifying the healthcare insurance credentials with an insurance provider, determining a user location based on a global positioning system (GPS) circuit in the user mobile device, and selecting a responder from a plurality of responders, the responder having a handicap accessible vehicle for non-emergency transportation. Arranging transport can also include tracking the responder via a GPS circuit in a responder mobile device, requesting a user rating when the responder has transported the user to a desired location, and ranking the user and the responder based at least on the user rating. | 2016-01-21 |
20160019474 | Determining Descriptive Attributes for Listing Locations - Listings and reviews of listings can be processed to identify descriptive attributes for locations associated with the listings. To do this, a corpus of words is generated for various locations based on listings in the locations and reviews of those listings. An expected frequency, and per-location frequency for each word is determined. These numbers are in turn used to determine a number of high frequency listing locations, and a number of below expected frequency listing locations for each word. Based on a comparison of the number of high frequency listing locations and the number of below expected frequency listing locations of a word with an attribute reference number, the word can be identified either as an attribute that is likely descriptive of the location, or not. | 2016-01-21 |
20160019475 | AUTHORIZING SECURED WIRELESS ACCESS AT HOTSPOT BY LOADING USER-SPECIFIC ACCESS CREDENTIAL FOR USER ACCORDING TO IDENTITY OF THE USER - A hotspot provides an open wireless network and a secure wireless network. The open wireless network has no network-level encryption and allows open association therewith. The secure wireless network employs network-level encryption and requires authentication of a received access credential from a client device before allowing association therewith. A system for authorizing the client device for secured access at the hotspot includes an access controller configured to establish an encrypted connection between the client device and a login portal of the hotspot over the open wireless network, and to store a user-specific access credential transmitted via the encrypted connection as a valid access credential in a credential database. The credential database is accessed by wireless access points of the hotspot to authenticate the received access credential from the client device in response to a request from the client device to associate with the secure wireless network. | 2016-01-21 |
20160019476 | Aggregate Reporting - The instant application discloses, among other things, techniques to allow flexibility in determining which data should be included in an aggregated summary, and which should be presented on its own. | 2016-01-21 |
20160019477 | Axis-based workflow visualization for conveying workflow characteristics on a media device - The invention, which is a form of a process map, will be referred to as a wastemap. It is a diagram associated with a process map, or prior art, developed in another location and is to provide a visual representation of the information in a more concise and understandable manner. The wastemap is generated by equating categories and steps within the process map to one or more shapes, typically lines. These shapes will have one serve as the first axis from which associated shapes will originate. These shapes may also vary in attributes based on the characteristics of the originating process map steps. A wastemap is to be generated in a non-transitory computer readable medium. | 2016-01-21 |
20160019478 | OPTION-BASED DISRUPTION MITIGATION SYSTEM IN A LOGISTICS NETWORK - A disruption mitigation system for a network is disclosed. The system has at least one processor and a memory module configured to store instructions that when executed enable the at least one processor to receive a data set, the data set indicative of at least one option for mitigating an event that disrupts at least one component of the network. The instructions further enable the at least one processor to determine a probability of occurrence of the event by randomly sampling a specified probability space and estimate a cost of the at least one option based on the probability. | 2016-01-21 |
20160019479 | Interactive and Iterative Behavioral Model, System, and Method for Detecting Fraud, Waste, and Abuse - An interactive, iterative, and/or reiterating behavioral model (FWA-IIRB) for detecting, preventing, and/or mitigating fraud, waste, and abuse in an industry is provided. The model is comprehensive and facilitates analysis of different types of fraud cases in different ways. For example, an approach may be determined by the nature of the industry. Likewise, the identity of a primary player identified by the system may at least in part determine the approach. The WA-IIRB model is comprehensive in data collection and effective in handling a wide variety of situations, players and industries. Simultaneously, the system builds data volume by creating additional data points and discovering gaps as the model/framework proceeds to final output/results. By tailoring the analysis algorithm to the type and content of the data provided to the system, the invention improves a computer's speed and efficiency in processing the data and supplying a result. | 2016-01-21 |
20160019480 | PRIORITIZING BUSINESS CAPABILITY GAPS - Systems, methods, and computer program products to perform an operation to prioritize capability gaps, the operation comprising determining, for each of a plurality of business objectives, a weighted effectiveness, criticality, and differentiation (ECD) score, and determining operation of one or more processors, a priority value for each of a plurality of capability gaps based on: (i) the weighted ECD score of each business objective, and (ii) a degree of support the respective capability gap provides towards fulfilling each business objective, wherein each priority value reflects a degree of importance of a capability subject to the respective capability gap. | 2016-01-21 |
20160019481 | Customer Relationship Capacity Planning - Methods and apparatuses, including computer program products, are described for customer relationship capacity planning. A computing device receives (i) financial plan attributes associated with a financial plan of a customer and (ii) personality characteristics associated with the customer. The computing device determines a relationship complexity score associated with the customer based upon the financial plan attributes and the personality characteristics. The computing device determines a target workload value for customer service managers of the financial services entity based upon the relationship complexity score for a plurality of customers and a past number of relationship service hours associated with the plurality of customers. The computing device allocates the customer to a customer service manager based upon the target workload value and a current workload of the customer service manager. The computing device updates an allocation table that contains information relating to the allocation of customers to customer service managers. | 2016-01-21 |
20160019482 | METHOD AND SYSTEM FOR MONITORING A PRODUCTION FACILITY FOR A RENEWABLE FUEL - A method for monitoring a production facility for a renewable fuel comprises the steps of: identifying certain operating parameters for the production facility; establishing a transform which models the production facility or a functional subsection thereof as a function of at least one operating condition, wherein the transform is based, in part, on the certain operating parameters; monitoring the at least one operating condition of the production facility by collecting data from a sensor; applying the transform to the data collected from the sensor to determine a status of the production facility; and communicating the status of the production facility to an interested party. The method may further comprise the step of determining whether the production rate over an defined time period is consistent with the registration of Renewable Identification Numbers (RINs) for the defined time period. | 2016-01-21 |
20160019483 | MONITORING RESPONSES TO CHANGES TO BUSINESS PROCESS ASSETS - A method, system, and/or computer program product monitors a response to a notification of a change to a business process. Criteria for delivery of a notification of a change to a business process are configured. In response to the criteria being met, the notification of the change to the business process is transmitted to a receiving device. The receiving device is monitored for a response to the notification of the change to the business process. In response to detecting no response to the notification of the change to the business process from the receiving device within a predefined amount of time, a corrective instruction is issued to a monitoring device. | 2016-01-21 |
20160019484 | SYSTEM AND METHOD FOR MANAGING RESOURCES OF A PROJECT - Systems and methods for managing resources in a project management model are described herein. In one embodiment, a computer-implemented resource management method is disclosed. The method comprises generating, for fulfilling a project specification, a resource allocation model indicative of at least one of: a hierarchical arrangement of a plurality of resource entities, or a competency index of one or more of the resource entities. One more project phases capable of being automated are identified by analyzing the project specification using one or more automation rules. The method includes initiating computational processing by a bot for automating the identified one or more project phases, and generating a modified workbench for at least one of the resource entities based on the resource allocation model and the identified one or more project phases. | 2016-01-21 |
20160019485 | METHOD AND SYSTEM FOR SCHEDULING MEETINGS - The present subject matter relates to a method, system, and non-transitory computer readable medium for scheduling meetings. In an embodiment, the method comprises receiving, by a meeting organizer system, meeting data and information about a plurality of registered participants. Then, a unified view of one or more profiles of each of the registered participants is generated based on one or more predefined rules. Further, a confidence score is determined for predicting success of the meeting organization based on at least one of the meeting data and historical data of each of the registered participant. Then, meeting schedule is modified based on the confidence score. Finally, a meeting invitation to a participant device associated to each of the registered participants based on the confidence score. | 2016-01-21 |
20160019486 | Resource Releasing Method, Apparatus, and System - A resource releasing method, apparatus, and system. The method includes receiving, by a resource management server, a resource release request input by a user, where the request carries attribute information of a resource, and the resource is in a booked state; determining, by the resource management server, the corresponding resource according to the attribute information; sending, by the resource management server to a terminal, an instruction to acquire a current usage status of the resource; receiving, by the resource management server, current usage status information returned according to the instruction by the terminal; and releasing, by the resource management server, the resource when it is determined, according to the current usage status information, that the resource is not in use. | 2016-01-21 |
20160019487 | METHOD FOR STOCK-KEEPING AND/OR THE ESTIMATION OF OBSOLESCENCE RISK - A method for stock-keeping and/or estimation of obsolescence risk for at least one product manufactured from at least two components, comprising the provision of a first computer means connected to at least one first database; at least one second computer means connected to at least one second database; wherein the second database is connected to the first computer means and each second computer means is connected to the first database, wherein the first and/or second databases have data about current inventory and production planning of the product and/or components thereof; and each first computer means identifies all components of the product and associated databases; each first computer means ascertains current inventory and production planning and compares current inventory and production planning with the inventory on at least one key date for the product; and each first computer means ascertains obsolescence costs and/or demands for payment for the product and/or components. | 2016-01-21 |
20160019488 | WORKFLOW MANAGEMENT DEVICE AND WORKFLOW MANAGEMENT METHOD - Provided is a versatile workflow system for managing a document routing workflow and work from work placement to completion. Information of an action executable in a certain status is received from an administrator terminal, combination information of the status and the action executable is stored in an action storage section, information of the action and action elements configuring the action is received from the administrator terminal, and combination information of the action and the action elements is stored in an action-element storage section. All actions extracted from the action storage section with the status as a key are displayed on a user terminal as the actions executable by the user. Information of a selected action selected from the displayed actions is received from the user terminal, the action-element storage section is referred to, and all the action elements configuring the selected action are extracted and executed. | 2016-01-21 |
20160019489 | PRIORITIZING BUSINESS CAPABILITY GAPS - Method to perform an operation to prioritize capability gaps, the operation comprising determining, for each of a plurality of business objectives, a weighted effectiveness, criticality, and differentiation (ECD) score, and determining operation of one or more processors, a priority value for each of a plurality of capability gaps based on: (i) the weighted ECD score of each business objective, and (ii) a degree of support the respective capability gap provides towards fulfilling each business objective, wherein each priority value reflects a degree of importance of a capability subject to the respective capability gap. | 2016-01-21 |
20160019490 | DERIVATION OF OPERATING ENTITIES AND METRICS FROM COLLABORATION DATA OBTAINED FROM COMPUTING SYSTEMS - In a method for deriving entities and metrics from collaboration data from a plurality of computing systems, collaboration data is extracted from sent mails and calendars at the plurality of computing systems of a plurality of collaborators. The collaboration data is linked to correspond to one or more entities based on an activity type and collaborator metadata of the collaboration data, linked to organizational metadata defining a structure of an organization, and linked to external entities metadata defining one or more entities outside of the organization. A library of metrics is created for the one or more entities, and the metrics are quantified. The metrics are then displayed on a display, and the metrics are analyzed metrics according to instructions received via the display. | 2016-01-21 |
20160019491 | Systems and methods for management of field staff based on ranked individual profile attributes and availability - A computer-based system for management of field staff may include a central computer server and a plurality of mobile devices for communication with individual staff. The central computer server may be configured to generate individual notifications to at least a selected portion of the individual staff, and communicate these notifications to respective mobile devices assigned to this selected portion of individual staff. Upon receipt of at least some confirmations, the central server may generate and communicate individual barcodes to all responders. These barcodes may be used to register an individual staff upon arrival and record working hours while at the field event. | 2016-01-21 |
20160019492 | CHARGE STATION QUEUE MANAGEMENT - There is disclosed a method and a system for management of electric vehicle charging station queues. The method includes maintaining a plurality of requests to utilize the electric vehicle charging station in a queue defining an order of electric vehicles to be charged at the electric vehicle charging station and sensing that a charging vehicle at an electric vehicle charging station and associated with a first vehicle operator has completed a charging process. The method further includes notifying the first vehicle operator that the charging process is completed and providing an allotted vacation time period in which the first vehicle operator may vacate the charging vehicle from the electric vehicle charging station and increasing the cost associated with continued charging of the charging vehicle if the charging vehicle is not vacated from the electric vehicle charging station within the allotted vacation time. | 2016-01-21 |
20160019493 | OVERNIGHT PRODUCTIVITY DASHBOARD - A freight processing system includes a programmable processor, and a memory operatively coupled to the processor. The memory has stored thereon computer-executable instructions that when executed by the processor cause the processor to access a database holding freight data representing each of a plurality of freight units scheduled to be shipped to a receiving site in a single truck load, the database being operatively coupled to the processor, assess the freight data using a set of business rules, assign a priority to each of the freight units based at least in part on the assessment of the freight data, calculate a workload estimate representing an amount of time to be allocated for processing all of the freight units at the receiving site based at least in part on the set of business rules, and generate report data representing: the priority assigned to each respective freight unit, and the workload estimate. | 2016-01-21 |
20160019494 | SYSTEM AND METHOD FOR MONITORING MOVABLE INVENTORY - The present invention provides a system for monitoring location and usable content of chemical components using
| 2016-01-21 |
20160019495 | System and method for context-sensitive delivery notification - A method for context-sensitive delivery notification includes receiving, by a computing device, from a user-interfacing device, an indication that a user is near to the user-interfacing device, determining, by the computing device, a location of the user-interfacing device, obtaining, by the computing device, a delivery status detected by a delivery-sensing depository, and providing, by the computing device, the determined delivery status to the at least one user, based on the determined location. | 2016-01-21 |
20160019496 | Peer to Peer Delivery System - A method, apparatus, and computer readable storage to implement an N-tier application package delivery service. Drivers can register for the system and then be presented with automatic alerts when pick up points (for delivery tasks) are nearby or along their current route so that drivers can make extra money by picking packages that are available on or near their current route and then deliver them. Driving patterns of each driver are detected, stored, and analyzed so that their destinations can automatically be predicted. | 2016-01-21 |
20160019497 | SWITCH NETWORK OF CONTAINERS AND TRAILERS FOR TRANSPORTATION, STORAGE, AND DISTRIBUTION OF PHYSICAL ITEMS - Some embodiments include a transportation system implementing a network for transporting, distributing, and/or storing one or more physical items in one or more cargo containers (herein may be referred to as the “transportation network” for short). The cargo containers and relay terminals may be identified via node addresses in a network address space. The no addresses enables the transportation system to track, route, and monitor the physical items as they propagate through the transportation network. The transportation network can mimic routing protocols of telecommunication systems can facilitate different private transportation, storage and distribution companies and fleets. The transportation network can enable dynamic routing to fulfill logistic requests without wasting transportation and storage resources. | 2016-01-21 |
20160019498 | SYSTEMS AND METHODS FOR FACILITATING LONG-DISTANCE, AUTOMATED INTERACTION WITH CONSUMABLES - A system for remotely detecting events with an article. The system can involve coupling a communication interface with an article. The system can connect to a first network to receive configuration details about a second network. | 2016-01-21 |
20160019499 | SYSTEMS AND METHODS FOR FACILITATING LONG-DISTANCE, AUTOMATED INTERACTION WITH CONSUMABLES - A system for remotely detecting events with an article, specifically for detecting when an article is opened. The system can involve coupling a communication interface with an article. The system can connect to a first network to receive configuration details about a second network. | 2016-01-21 |
20160019500 | METHOD AND DEVICE FOR DETERMINING MAIL PATH INFORMATION - A method and device for determining mail path information, a method and system for sorting mail at a collector-distributor point, and a method and system for labeling delivery information of a collector-distributor point are disclosed. The method for determining mail path information includes determining a latitude-longitude coordinate range of each collector-distributor point according to the collection and distribution region of the collector-distributor point, acquiring the latitude-longitude coordinates of the sending point the destination point; determining the collector-distributor point to which the sending point of the piece of mail is subordinate and the collector-distributor point to which the destination point of the piece of mail is subordinate respectively; acquiring collector-distributor point information of the collector-distributor point to which the sending point is subordinate and the collector-distributor point to which the destination point is subordinate; and determining halfway collector-distributor points and the path information. | 2016-01-21 |
20160019501 | Systems, methods and computer-program products for automation of dispatch of shipment delivery order - Various embodiments of the present invention provide system, methods and computer-program products for dispatching of shipment delivery order with a pre-determined service window to a single delivery agent of a common carrier. In general, various embodiments of the invention involve minimizing the cost of delivery while satisfying service conditions by determining and comparing the costs of shipment delivery if it were performed by any of the delivery agents in the existing common carrier's fleet, taking into account various factors, such as current and future load and route of each delivery agent, type of vehicle of delivery agent, geographical location of delivery agent at the time of dispatch decision, predicted route of the delivery agent, predicted loading and unloading times for package shipment, and data obtained by statistical analysis of prior service data. Other embodiments of the invention involve calculating the optimal time for making an automated dispatch decision by the computer-program product. Yet other embodiments of the invention involve determination of optimal time for delivery agent to start delivery of a package shipment. | 2016-01-21 |
20160019502 | SYSTEM FOR REVIEWING CUSTOMER INFORMATION - Embodiments of the invention are directed to a system, method, and computer program product for reviewing customer information stored in a database. An exemplary embodiment includes retrieving multiple documents generated for a financial service provided to a customer from a financial institution database, wherein the retrieved documents include customer information. In response, the embodiment includes extracting the customer information from the retrieved documents for review. The extracted customer information is then compared with the information initially received from the customer to determine whether the generated documents have the correct customer information. | 2016-01-21 |
20160019503 | MONITORING RESPONSES TO CHANGES TO BUSINESS PROCESS ASSETS - A method, system, and/or computer program product monitors a response to a notification of a change to a business process. Criteria for delivery of a notification of a change to a business process are configured. In response to the criteria being met, the notification of the change to the business process is transmitted to a receiving device. The receiving device is monitored for a response to the notification of the change to the business process. In response to detecting no response to the notification of the change to the business process from the receiving device within a predefined amount of time, a corrective instruction is issued to a monitoring device. | 2016-01-21 |
20160019504 | SUPPLY CHAIN MANAGEMENT TOOL TO PROMOTE A UNIFORM BUSINESS ECOSYSTEM - Systems and methods are provided for understanding a business ecosystem, e.g., technology asset makeup, of a company. Arising from this understanding, intelligent recommendations can be provided to, e.g., supply chain management and other personnel in the company, regarding the use and/or implementation of new or additional technology assets in order to facilitate a uniform business ecosystem. | 2016-01-21 |
20160019505 | COMBINING REAL-TIME LABOR MARKET DATA WITH CAREER INTEREST RECOMMENDATIONS FOR OPTIMAL CAREER SELECTION - Techniques for providing potential career paths based on a user's interests and incorporating real-time job market and educational information for that particular career path. A guidance service stores a plurality of jobs and their corresponding job-interest attributes. Then the guidance service obtains user-interest information from the user and automatically selects a plurality of jobs based on the user-interest information and the job-interest attribute values associated with the plurality of jobs. The guidance service then presents the user with the plurality of jobs and job market information and educational information associated with each of the plurality of jobs. | 2016-01-21 |
20160019506 | Devices and Methods for Calendar Event Creation - A communication device ( | 2016-01-21 |
20160019507 | Transaction Support Device, Transaction Support System, Transaction Support Method, and Program - According to an embodiment, business processing related to commercial transactions is uniformly supported between a plurality of business entities such as retailers, wholesalers, and manufacturers. A transaction support device generates order information, shipping information, and receiving information, generates profit information indicating a profit of a first business entity based on cash information of the first business entity and the receiving information, generates profit information indicating a profit of a second business entity based on the shipping information of the second business entity, and outputs settlement information containing the profit information to a device of a finance company which acquires the cash sales recovered from the first business entity with respect to a transaction between the first business entity and the second business entity which is an order destination of the first business entity. | 2016-01-21 |
20160019508 | RETAIL SALE MONEY TRANSFER SYSTEM - A system and method for performing money transfer send transactions uses a plurality of tokens for retail sale, each token representing a specific money transfer purpose and having a send transaction identifier. A computer system is connectable to receive from a point of sale terminal data representing a send transaction identifier of at least one token and creating a send transaction record linked to the token's send transaction identifier. A control module executing in the computer system presents to the sender a completion interface that includes elements reflecting the specific money transfer purpose and fields for receiving send transaction information comprising: sender identification information; recipient identification information; and message options related to the specific money transfer purpose. In response to receipt of sufficient information entered at the completion interface, a memory for stores an active, funded send transaction record in the computer system including the message options. | 2016-01-21 |
20160019509 | METHODS AND SYSTEMS FOR COMMUNICATING EXPENSE MANAGEMENT INFORMATION - Methods and systems for communicating expense management information between an expense management system and a mobile device are provided. The methods and systems include one or more applications for a mobile device, such as mobile phone, that enable a user, such as an expense manager for an entity such as a business entity or other organization, to use their mobile device to communicate and exchange data with an expense management system, such as a management system for expenses associated with a provider of products and/or services to the entity. The methods and systems enable an expense manager to review and approve invoices, generate graphics to review usage or other data, and conduct data searches relative to the expenses being managed. | 2016-01-21 |
20160019510 | SPLIT ATM BOOTH AND METHOD OF PERFORMING BANKING TRANSACTIONS THEREIN - The present invention discloses a split ATM booth and method of providing instant banking transactions. The split ATM booth includes teller kiosks for receiving a transaction request, sending a pre-stage transaction authorization request to an ATM network server, printing a transaction receipt containing a unique transaction encryption code. Cash dispenser terminals are provided for scanning the unique transaction encryption code, sending a transaction authorization request to the ATM network server, receiving a transaction approval from the ATM network server upon verification of the user account details and transaction details, executing the transaction and printing a transaction receipt. A transaction network switch controls the banking transactions at the split ATM booth. | 2016-01-21 |
20160019511 | METHOD AND SYSTEM FOR PROVIDING TIERED CONTENT - The present disclosure includes methods for providing content. In one embodiment, a method includes providing by a processing element a primary content slot for purchase and a secondary content slot for purchase, receiving by the processing element a user selection of the primary content slot, receiving by the processing element a user selection of the secondary content slot, enabling by the processing element a primary communication pathway to a primary user device and a host device, and enabling by the processing element a secondary communication pathway to a secondary user device. | 2016-01-21 |
20160019512 | TRANSACTION FACILITATION METHODS AND APPARATUSES - Devices and systems using Bluetooth Low Energy (BLE) to facilitate sale transactions are disclosed. The devices can be in the form of a credit card, debit card, smart phone, wearable device such as a watch or glasses. A virtual payment card can store information relevant to a plurality of preexisting accounts and can provide outputs that include wirelessly communicating account information to a wireless device such as the emulation device, programming a dynamically alterable magnetic strip to include magnetized sectors that are magnetized in a fashion that reflects account information, and a visual output of the transaction card whose relevant card information has been communicated wirelessly or to the magnetic strip. Bluetooth-enabled electronic devices are configured to alternately scan and operate as beacons and employ various technologies to detect the signal strengths of other Bluetooth devices, and such signal strength values are wirelessly communicated to a server that resolves the various signal strength values into relative locations of each of the Bluetooth electronic devices. | 2016-01-21 |
20160019513 | POINT-OF-SALE DATA PROCESSING APPARATUS THAT PROCESSES DATA USING MULTIPLE USER CODES - A point-of-sale data processing apparatus includes a user code reading unit configured to read at least one of first and second codes associated with a user, a product code reading unit configured to read product codes, a communication unit, and a control unit. The control unit is configured to determine the first code if the second code is read using the user code reading unit and the second code if the first code is read using the user code reading unit, compile first and second data using the product codes read using the product code reading unit, and control the communication unit to transmit the first data and the first code to a first server that stores the first data in association with the first code, and the second data and the second code to a second server that stores the second data in association with the second code. | 2016-01-21 |
20160019514 | System and Method for Self-Checkout Using Product Images - A network of cameras is disposed throughout a store, such as a grocery store, for example. The cameras are positioned so as to monitor the products available in the store, as well as the entrances and exits to and from the store. Customers are identified as they enter the store, and their movements throughout the store are tracked. The cameras capture images of the products selected by the customer and then send those images to a computer server. The server identifies each product selected by the customer, maintains a total price for all products selected by the customer, and automatically debits the customer's account for the total price upon detecting the customer leaving the store. | 2016-01-21 |
20160019515 | MESH NETWORK APPLIED TO FIXED ESTABLISHMENT WITH MOVABLE ITEMS THEREIN - Mesh node modules are associated with movable and fixed items in a building such as a grocery store or factory floor to maintain a database of the locations of those items as they are processed through the establishment. The items form a mesh network and relay location information through access points, when in range, to control/monitoring computers. | 2016-01-21 |
20160019516 | POINT OF SALE DISPLAY OF GREETING CARDS OR SCRAPBOOKS WITH ADJACENT DISPLAY OF AFFIXABLE MEDIA HAVING SCANNABLE WEBSITE ADDRESSES - A system for personalizing printed cards or scrapbooks with web-based links comprises a point of sale display of greeting cards or scrapbooks and a plurality of affixable media. Each of the affixable media comprise a scannable code and a description of the online content that will be displayed when the code is scanned by a recipient. A purchaser is able to create a personalized card or scrapbook by selecting a card or scrapbook from the point of sale display, selecting a scannable code based on its associated description, and then affixing the selected scannable code to the selected card or scrapbook, thereby creating a personalized card or scrapbook that directs the recipient to online content chosen by the purchaser from the set of options provided by the various affixable media. | 2016-01-21 |
20160019517 | METHODS AND DEVICES FOR ALLOWING CONSUMER ACCESS TO DETAILED FINANCIAL TRANSACTIONAL DATA - The invention discloses devices and methods for converting purchase details from paper to digital receipts. In some embodiments, receipts may include a code that may be read specifically by a smartphone or similar device uniquely identified with a predetermined user. Scanned receipts allow access to detailed purchase information which in some embodiments can be combined and analyzed to allow for most cost efficient buying. | 2016-01-21 |
20160019518 | HANDHELD COMPUTING DEVICE AND ELECTRONIC RECEIPT SERVER - A handheld computing device includes a control unit including a processor and memory, a communication interface controlled by the control unit to communicate with an electronic receipt server that stores electronic receipt data, and a display unit controlled by the control unit to display a user interface. The user interface includes a transaction identifying symbol, a listing of one or more items indicated as having been purchased based on data of a previously issued electronic receipt stored in the electronic receipt server and transmitted to the handheld computing device in response to an update request to the data, and a deletion mark overlaid on or in proximity to one of the items to indicate that the item has been returned. | 2016-01-21 |
20160019519 | METHODS AND SYSTEMS FOR FACILITATING PAYMENT TRANSACTION RECONCILIATION - A method for facilitating payment transaction reconciliation is provided. The method includes receiving a purchasing entity identifier at a point of sale. Payment transaction information associated with the purchase, and the purchasing entity identifier, are transmitted to a fmancial institution providing the payment service used to make the purchase. Merchant transaction information is also transmitted to the financial institution, with the purchasing entity identifier, to be recorded against the payment transaction information. | 2016-01-21 |
20160019520 | CONDUCTING A TRANSACTION BETWEEN A SERVICE PROVIDER AND A MERCHANT - According to one aspect of the disclosure, there is provided a method for conducting a transaction between a service provider and a merchant, the method comprising: issuing an account number against which a transaction with the merchant is made, wherein the account number belongs to a subscriber registered with the service provider; assigning a unique reference used to map the subscriber to the account number; and transmitting, upon receiving use of the account number for the transaction, the unique reference and details of the transaction to the service provider, wherein the unique reference is processed against a database of unique references to identify the subscriber to which the account number belongs, for the service provider to associate the transaction to the identified subscriber, based on the details of the transaction. A service provider server, a server network and a system that implements this method is also disclosed. | 2016-01-21 |
20160019521 | CONTENT ITEM DELIVERY FOR PAYMENT - Various embodiments of the present technology involve the delivery of digital content via a synchronized content management system (CMS) in return for a payment. For example, a first user could send a share link containing a content item to a second user. Upon attempting to open the content item, the second user could be prompted to input payment information. In response to providing the payment information, the second user could select the share link enabling the second user to download the content item. | 2016-01-21 |
20160019522 | SYSTEMS AND METHODS FOR PREFERRED PAYMENTS USING BEACONS - Systems and methods are provided for configuring a user device to provide a preferred payment method for payments. When a user carries their device into a store, the device may receive information from a beacon at the store that informs the device that the user is at the store. The user device may the use the information to determine which of several payment methods will provide a maximum benefit to the user if used for a payment at that store. The benefits to the user may include points, store rewards, miles, cash back rewards or other rewards associated with a particular payment method that, at a particular time or location provide more benefit to the user than other payment methods. The user device may be configured to provide the preferred payment method prior to a communication between the user device and a point of sale device of the store. | 2016-01-21 |
20160019523 | Method of Making Secure Electronic Payments Using Communications Devices and Biometric Data - Methods and systems for carrying out financial transactions include creating unique aliases for payment instrument having associated identification numbers, associating the created aliases to the payment instruments and enabling consumer use of the aliases to carry out financial transactions. Various special point-of-sale devices may be employed to carry out the financial transactions. | 2016-01-21 |
20160019524 | METHODS AND DEVICES FOR CONFIRMING A FINANCIAL TRANSACTION - The invention discloses devices and methods for providing feedback on purchases. In some embodiments, a physical or virtual receipt as used as an intermediary to delivery to a smartphone or other user-specific device details of a recent purchase. In some embodiments, the details may alternatively or additionally be transferred to a third party including but not limited to a vendor or a credit card provider. In the latter arrangement, the credit card provider may choose to contact the owner of the credit card to verify that a transaction in question has taken place. Contact may take the form of a phone call, SMS, email, or the like. In some embodiments owner of the credit card may contact the provider via a smartphone or similar device. | 2016-01-21 |
20160019525 | CLASSIFY MOBILE PAYMENT AS RECORDS - A method, a computer program product, and a computer system for classifying mobile payments as records are provided. When a payment transaction is made via a mobile device, the mobile device sends a payment receipt, as well as payment time and location, to a remote records management server for automatic declaration and classification. Four record classification schemes, which make search, retention, and disposition more efficient, are disclosed. The four schemes are amount-based, timing-based, location-based, and combination of amount/timing/location. | 2016-01-21 |
20160019526 | DRIVE THROUGH MONITORING USING WIRELESS BEACONS - There are provided systems and methods for drive through monitoring using wireless beacons. A merchant may set up a wireless beacon at a drive through location for the merchant. The beacons may provide check-in services to a user when the user arrives at the drive through in a vehicle. The user may be checked-in through a device for the user, such as a mobile phone or a vehicles dashboard console that has communication capabilities with the beacon. Once the device establishes a communication channel with the beacon, check-in information or an identifier is received and associated with an order. The order may previously have been provided to the merchant. The user can complete payment for the order through the device and when the user arrives at a pick-up window, the merchant may utilize another beacon to connect to the device and retrieve the correct order for the user. | 2016-01-21 |
20160019527 | Device and Process for Purchasing Electronic Content Using Multimedia Messaging Service Messaging - Using multimedia messaging service (“MMS”) messaging to facilitate a transaction for purchasing electronic content on a wireless device is disclosed. Initially, an indication that a user of the wireless device has selected to purchase the electronic content from among a plurality of electronic content available for purchase is received from a wireless device over a wireless network. An MMS message including payment information for the purchase of the selected electronic content is then received from the wireless device. The purchase of the selected electronic content is authorized based on the payment information included in the MMS message and the wireless device is then enabled to download the selected electronic content in response to the authorization of the purchase of the selected electronic content. | 2016-01-21 |
20160019528 | SYSTEM AND METHOD FOR PAYMENT AND SETTLEMENT USING BARCODE - A system and method for payment and settlement for an electronic transaction in which a user may generate a one-time barcode representing an intention to pay the amount of money that the user may spend on an electronic transaction, and may perform settlement online and offline by using the barcode within the amount of money of the barcode. When a user intends to purchase goods online and offline, the user generates a barcode, representing an intention to pay the amount of money corresponding to the price of the goods, in a smart device prior to purchasing the goods, and then the user can perform settlement using only the barcode, within the amount of money encoded in the barcode at the time of generating the barcode, at online and offline affiliated stores that can read the barcode in the smart device. | 2016-01-21 |
20160019529 | CLASSIFYING OPEN-LOOP AND CLOSED-LOOP PAYMENT CARDS BASED ON OPTICAL CHARACTER RECOGNITION - A user captures an image of a payment card via a user computing device camera. An optical character recognition system receives the payment card image from the user computing device. The system performs optical character recognition and visual object recognition algorithms on the payment card image to extract text and visual objects from the payment card image, which are used by the system to identify a payment card type. The system may categorize the payment card as an open-loop card or a closed-loop card, or as a credit card or a non-credit card. In an example embodiment, the system allows or prohibits extracted financial account information from the payment card to be saved in the digital wallet account based on the determined payment card category. In another example embodiment, the system transmits an advisement to the user based on the determined payment card category. | 2016-01-21 |
20160019530 | IDENTIFYING PAYMENT CARD CATEGORIES BASED ON OPTICAL CHARACTER RECOGNITION OF IMAGES OF THE PAYMENT CARDS - A user captures an image of a payment card via a user computing device camera. An optical character recognition system receives the payment card image from the user computing device. The system performs optical character recognition and visual object recognition algorithms on the payment card image to extract text and visual objects from the payment card image, which are used by the system to identify a payment card type. The system may categorize the payment card as a credit card or a non-credit card. In an example embodiment, the system determines that the payment card type is a credit card and transmits fee structure to the user. The user selects a second payment card for use in the transaction and the transaction is processed using financial account information associated with the second payment card. | 2016-01-21 |
20160019531 | A METHOD OF PROCESSING A CARD PRESENT, CARD PAYMENT TRANSACTION - This invention relates to a method of processing a card present, card payment transaction. The method ( | 2016-01-21 |
20160019532 | SYSTEM AND METHOD FOR PROCESSING GIFT CARDS USING SCANNABLE CODES - A method is disclosed which blends the use of scannable codes such as a quick response (QR) codes and processing virtual gift cards. The system receives from a first device associated with a giver at a first time, a first visual scan of a code and data from a giver to identify a recipient and other parameters with a gift. The system receives from a second device associated with a recipient a second visual scan of the code. The system presents at least a second portion of data on the second device and then establishes a policy based on the data that causes the system to monitor purchases using the recipient payment account that existed prior to the first time for a qualifying purchase upon which the system applies the gift according to the policy. | 2016-01-21 |
20160019533 | METHOD AND SYSTEM FOR FACILITATING AUTHORIZATION OF A TRANSACTION - Method and system for facilitating authorization of a transaction. The method comprises: generating a unique identifier for each the transaction, the unique identifier being generated at a server; providing transaction details to a mobile electronic device via the server, the transaction details associated with each the transaction and being provided after receipt of the generated unique identifier; and generating, at the mobile electronic device, a cryptogram, based on the unique identifier and the transaction details, for facilitating authorization of each the transaction. The system comprises server(s), point-of-sale terminal(s) and mobile electronic devices. | 2016-01-21 |
20160019534 | Systems and Methods for Monitoring Performance of Payment Networks Through Distributed Computing - Systems and methods for use in monitoring performance of payment networks through use of distributed computing. One example method includes generating metrics and/or events associated with a deployed region of the agent, correlating the metrics and/or events over at least one time interval, the time interval dependent on at least one of historical data related to the deployed region and a known event, detecting, at the agent, at least one variance in the metrics and/or events over the at least one time interval based on a statistical analysis with at least one tolerance, and publishing sampled data, to an associated collector, based on at least one of a sampling rule and the at least on variance. | 2016-01-21 |
20160019535 | METHOD AND SYSTEM FOR MAINTAINING PRIVACY IN SCORING OF CONSUMER SPENDING BEHAVIOR - A method for maintaining consumer privacy in behavioral scoring includes a first computing system and a second computing system. The first computing system disguises consumer characteristics and maps disguised consumer characteristics to unencrypted account identifiers, and then transmits the data to the second computing system. The second computing system encrypts the account identifiers upon receipt, and maps the encrypted account identifiers to anonymous transaction data. The second computing system uses the transaction data to calculate consumer behavioral scores, and then generates a scoring algorithm that uses disguised consumer characteristics to calculate consumer behavior scores based on the calculated consumer behavioral scores and corresponding disguised consumer characteristics. The generated algorithm is then returned to the first computing system, with the second computing system not receiving any unencrypted account identifiers, any undisguised consumer characteristics, or any personally identifiable information. | 2016-01-21 |
20160019536 | SECURE PROCESSING OF DATA - Systems, methods, and machine-interpretable data representing executable instruction sets and/or other products for the processing of data for the secure creation, administration, manipulation, processing, and storage of electronic data useful in the processing of payment transactions and other secure data processes. Some embodiments provides secure means for the authorization of sensitive and other data processes subject to controlled access. Such processes include the creation, administration, authorization, virtualization, storage, and other manipulation or processing of electronic data representing characteristics of, instructions for, and information associated with consumer, business, and other payment accounts, and other forms of secure payment elements, such as payment tokens; and data useful in processing transactions using such accounts and elements. Information associated with particular payment means, such as accounts or payment tokens, can be stored in a data set, usually secure, sometimes referred to as a virtual or electronic wallet, or a secure payment token. | 2016-01-21 |
20160019537 | SECURE CARDLESS CASH WITHDRAWAL - Methods, systems, and computer program products for secure cardless cash withdrawal are provided. A computer-implemented method may include identifying one or more cash machines near a computing device of a user, receiving a cash request from the computing device, generating a one-time authorization code on a secure server for the cash request when the computing device is detected by a sensor of a selected cash machine, providing the one-time authorization code to the computing device for display to the user when the computing device is detected within a distance allowing the user to operate the cash machine, validating a user-provided code received from the selected cash machine in view of the one-time authorization code, instructing the selected cash machine to distribute the requested cash when the user-provided code is validated, and invalidating the one-time authorization code when the cash request is completed. | 2016-01-21 |
20160019538 | Transaction Authorization Employing Drag-And-Drop of a Security-Token-Encoded Image - In one embodiment, a computer-implemented electronic commerce transaction method. The computer receives original image data from a user device, associates a security token with the user, embeds the security token into the original image data to generate modified image data, and provides the modified image data to the user device. To authorize a financial transaction that uses personal data of the user, the computer subsequently receives the modified image data from the user device, extracts the security token from the modified image data, and validates the user and/or the user device. | 2016-01-21 |
20160019539 | SYSTEMS AND METHODS FOR BIOMETRIC AUTHENTICATION OF TRANSACTIONS - Systems and methods are provided for authorizing a user in connection with a transaction at a transaction terminal. The systems and methods described herein enable a series of operations whereby a user using a mobile device can capture a code that uniquely identifies a transaction terminal. In addition the mobile device can also capture a user's biometrics, generate a biometric identifier and biometrically verify the user's identity by comparing the biometric identifier to a previously generated biometric identifier. If the user is biometrically authenticated the mobile device can generate a transaction request including, a user identifier, a mobile device identifier, and the transaction terminal code and transmit the transaction request to a system server. Based on the transaction request, the system server can further authenticate the user and/or approve the requested transaction. If the user is authenticated, the system server can instruct the terminal to advance the financial transaction. | 2016-01-21 |
20160019540 | TRANSACTION METHOD AND TRANSACTION SYSTEM - A server transmits an encryption key or encryption key information for specifying the encryption key to a mobile terminal. The mobile terminal acquires play money at the game machine, generates encrypted information by encrypting an ID token with the received encryption key or an encryption key corresponding to the received encryption key information, and transmits the ID token and the encrypted information to the server through the game machine. The server decodes the encrypted information, transacts a payment based on a user ID identifying a user of the mobile terminal and the amount of play money when the ID token received by the server matches the ID token acquired by the decoding, and authorizes the game machine to let the user play up to the amount of play money. Therefore, the game can be started by exchanging electronic data between the mobile terminal and the game machine with high security. | 2016-01-21 |
20160019541 | SYSTEM AND METHOD FOR DYNAMIC FOB SYNCHRONIZATION AND PERSONALIZATION - A system generally for personalizing and synchronizing fob data in the context of a distributed transaction system is disclosed. A dynamic fob synchronization system may comprise point of service (POS) devices configured with transponder-readers to initiate a transaction in conjunction with a fob, an enterprise data collection unit, and a fob object database update system. An exemplary dynamic synchronization system (DSS) may comprise various fob POS devices, a secure support client server, a fob object database update system (FODUS), one or more enterprise data synchronization interfaces (EDSI), an update logic system, one or more enterprise data collection units (EDCUs), and one or more fob POS devices configured to interoperably accept and interface with fobs. In an exemplary embodiment, DSS may comprise a personalization system and an account maintenance system configured to communicate with FODUS. Personalization of multi-function fobs may be accomplished using a security server configured to generate and/or retrieve cryptographic key information from multiple enterprise key systems during the final phase of the fob issuance process. | 2016-01-21 |
20160019542 | Method For Providing Secure E-Commerce Transactions - Method for providing e-Commerce secure transactions through a computer network comprising the steps of generating an encrypted digital object certificate for an object; generating an encrypted digital seller certificate for a seller of said object; assigning an active or a suspended or a revoked status to said object certificate according to first predetermined criteria; assigning an active or a suspended or a revoked status to said seller certificate according to second predetermined criteria. The method further comprises the steps of generating an encrypted digital sale certificate by means of aggregating elements comprising said object certificate and said seller certificate; assigning by said online sales certified actors authority a revoked status to said sale certificate if the status of said seller certificate and of said object certificate are not both active and an active status otherwise; publishing said sale certificate and/or its status in said online shop. Thanks to the invention, sale certificates in a plurality of online shops can be simultaneously revoked if a seller certificate or an object certificate is revoked | 2016-01-21 |
20160019543 | Two-Factor Authentication with Push Notification for a Security Code - Disclosed is a technology for password-free account authentication. The technology includes utilizing a mobile device running an application (“App”) associated with a payment service (PS) system. Using the App, a user can enter an addressable handle, which is transmitted to the PS system. The PS system identifies an account state, based on the receipt of the addressable handle, for example, whether the addressable handle corresponds to a user's system account and device. A first authentication factor is based on the knowledge that the user is in possession of and has access to a device that corresponds to the user and the addressable handle. The PS system pushes a notification to the corresponding device, based on the account state, prompting entry of a security code. Receipt of a security code that corresponds to a payment card linked to the user's system account serves as a second authentication factor. | 2016-01-21 |
20160019544 | SYSTEMS AND METHODS FOR AUGMENTING TRANSACTIONS USING DIGITAL IDENTITY AND RELATIONSHIP MAPS - An information and product exchange system includes a controller and a memory coupled to the controller, wherein the memory is configured to store program instructions executable by the controller. In response to executing the program instructions, the controller is configured to provide an application programing interface (API) configured to receive an online identifier and an action request from a first user, wherein each of the online identifier and the action request relates to a second user. In response to receiving the online identifier and the action request, the controller accesses a data storage system that stores an association between the online identifier and one or more offline identifiers related to the second user and further stores one or more permission settings. | 2016-01-21 |
20160019545 | METHOD AND SYSTEM FOR A UNIFIED PLATFORM AND DATA INTEGRATION IN A GROUP OF RELATED COMPANIES - A method for data integration in a unified platform includes a processing server that is configured to store account profiles for unified transaction and membership accounts, receive authentication requests from multiple entities, receive a transaction message for a payment transaction from another entity, identify an account profile associated with the authentication requests and payment transaction, process the payment transaction, perform authentication for each of the authentication requests, and electronically transmit results of the transaction processing and authentication to the appropriate entities, such that the processing server provides for a unified platform where data is integrated and used at a plurality of different merchants for a plurality of different services for consumer and merchant convenience. | 2016-01-21 |
20160019546 | SYSTEMS AND METHODS OF GLOBAL IDENTIFICATION - The invention provides one or more consortia of networks that identify and share information about users and/or user devices interacting with the consortia. User devices may be identified, at least in part, by a delta of time parameter between a user device used and a reference time. Other parameters may be analyzed to identify a computer user and/or device and noteworthy transactions. The invention may be used for identity-based applications such as network security, the detection of fraudulent transactions, identity theft, ratings-based communities and law enforcement. User may be permitted to register user devices in order to control access for performing transactions. | 2016-01-21 |
20160019547 | SECURE FINANCIAL PAYMENT - To improve security for processing of financial transactions on a customer's account, particularly for users of mobile devices, the examples authenticate the customer or user in an effective manner and/or transfer funds upon successful authentication, using intelligence of the customers' mobile devices. The present approach uses an identifier of the mobile device or user at the mobile device. The user is authenticated for a particular desired transaction based on some number of authentication factors, one or more of which is a biometric input. The user authentication technique, e.g. factors used and/or precision of matching of received user authentication factors to reference factors, can be varied based on a variety of parameters, such as transaction amount, time, device location, history of prior transactions or history of other aspects of device usage. The processing avoids storage of sensitive customer data, e.g. account number at a merchant and/or at the customer's mobile device. | 2016-01-21 |
20160019548 | Secure Electronic Identification Device - In accordance with one embodiment of the present invention a secure electronic identification device (SEID) is presented. The SEOD includes a display mode for displaying government furnished information, a display mode for displaying user furnished information, and a public display mode for displaying public information. The SEID also includes a banking module with logic and resources for initiating financial transactions between the SEID and a payment gateway. The SEID includes a removable card having a magnetic strip and an EMV chip encodable by the SEID. | 2016-01-21 |
20160019549 | ZEIT TRACKER RESPONSE AND TIME MANAGEMENT TOOL - The present invention includes a software-based tool for tracking associate response time in regards to responding to customer inquiries via a chat conversation. The response time tracking tool is configured to alert the associate of how much time has elapsed since receiving a customer response (e.g., an inquiry, a question, a chat message, or the like). The response time tracking tool includes both clock and timer functions and is configured to not only buzz at predetermined intervals, but also change colors at predetermined intervals. Buzzing and changing the color of the response time tracking tool not only helps the associate maintain an appropriate response time to customer responses when assisting multiple customers simultaneously, but also helps eliminate dead air and delays while interacting with the customer. Therefore, the response time tracking tool is particularly useful for enabling the associate to deliver an excellent customer service experience. | 2016-01-21 |
20160019550 | SERVICE CLOUD CONSOLE - Disclosed are some examples of methods, apparatus, systems and computer program products related to a user interface providing a call center service. In some implementations, the user interface presents session tabs and application tabs. A session tab can have a parent-child relationship with an application tab. Customer data can be retrieved from a database, where the customer data includes account data and child data. The customer data can be provided to cause display in the user interface of the account data in association with a first session tab and the child data in association with a first application tab. Edits to the child data can cause the first application tab to be designated as unsaved. | 2016-01-21 |
20160019551 | SYSTEM AND METHOD FOR PROCESSING CUSTOMER SERVICE REQUESTS USING AN ELECTRONIC DEVICE - An illustrative example system that facilitates honoring customer service requests includes a mobile station including an application that provides an indication to a user when the user is at a participating establishment where the user can use the application to request customer service through the application. A service management device is configured to receive a wireless communication from the mobile station indicating a customer service request and determine an approximate location where service is desired including identifying the participating establishment. A service request response device at the participating establishment includes a user interface that is configured to provide information regarding the request to allow an appropriate individual to respond to the request. The service request response device provides an indication of the acknowledgement to the service management device. The service management device is configured to communicate an indication of the acknowledgement to the customer. | 2016-01-21 |
20160019552 | SYSTEM AND METHOD FOR USING SOCIAL MEDIA INFORMATION TO IDENTIFY AND CLASSIFY USERS - Systems and methods include an application programming interface that enables a service provider system to interact with a social media system, a database associated with the customer service provider system, an empathy processor that transmits a request for empathy data to the social media system via a network using the application programming interface, wherein the request includes one or more keywords, and receives one or more empathy data segments from the social media system, wherein each of the one or more empathy data segments are associated with a user, a rules processor that evaluates the one or more empathy data segments based on a plurality of criteria, identifies the respective user associated with each of the one or more empathy data segments, and stores this classification in the database, and an alert processor associated with the customer service system that generates an alert based on the classification of the user. | 2016-01-21 |
20160019553 | INFORMATION INTERACTION IN A SMART SERVICE PLATFORM - System and method for information service platform interaction are disclosed. The method may include obtaining, through a user interface of a mobile device, an input sequence from a user. The method may also include determining at least one business object based on the input sequence. The input sequence may at least partially match an identifier of the at least one business object. The method may also include obtaining user data based on the at least one business object or based on user identification information. The method may further include determining a menu of an information service platform provided by the at least one business object based on the user data. The method may further include displaying the menu according to a designated display mode on a display of the mobile device. | 2016-01-21 |
20160019554 | Standard System and Method for Assigning Ratings to Art Materials and Works of Art Based on the Projected Stability of the Constituents - Computer-powered system for determining a stability rating of an artwork piece, comprising a server, network, computer database(s) containing data regarding preservation-effecting factors and sub-factors and relating the factors and sub-factors to other pieces of artwork of various types, wherein data contained within the database forms a dynamic and searchable catalog of records of artwork pieces, at least one computing device having a software application stored therein that receives data from a user pertaining to queries about the artwork piece based on the examination of and research about the artwork and transmits the data to the network; the server applies algorithmic computations to the received data to convert it into representative grades for each factor and sub-factor and calculate a stability rating, wherein the stability rating represents the projected stability of the artwork and the resulting grades and stability rating are dependent upon the entire body of data within the database(s). | 2016-01-21 |
20160019555 | AUTOMATED SYSTEM FOR RATING EMPLOYEE SCREENING PRACTICES AND CORPORATE MANAGEMENT - A novel automated system develops a uniform rating of the employment screening practices of organizations/industry entities (IEs) of a given industry. The uniform rating is based upon objective employee screening practices during pre-employment screening. Industry entities are allowed to view employee screening parameters of their own records, add information and update the values of these employee screening parameters. These records are also made available to all users. The system creates weighting factors based upon the relative importance of the selected employee screening parameters and creates the rating based upon a combination of the weighted selected records. This rating reflects an estimate of the completeness, or thoroughness of the employment screening practices which has a direct effect upon the quality of the employees hired and ultimately upon the quality of the products produced by these employees or the services rendered. | 2016-01-21 |
20160019556 | DETERMINING AN ASPECT OF A PHYSICAL LOCATION BASED ON INTERACTIONS ASSOCIATED WITH THE PHYSICAL LOCATION - Methods and apparatus for determining aspects of locations based on interactions of users with the locations. In some implementations, an aspect of a location may be determined based on comparing a first interaction measure for the location to a second measure. The first interaction measure may be determined based on a first group of interactions that are associated with the location. In some implementations, the second measure may be determined based on a second group of interactions that include additional interactions that are in addition to the interactions of the first group. | 2016-01-21 |
20160019557 | SYSTEMS, METHODS, AND APPARATUS FOR PROVIDING MACHINE-TO-MACHINE AND CONSUMER-TO-MACHINE INTERACTION APPLICATION PLATFORMS - Systems, methods, and computer readable media for facilitating machine-to-machine communication and consumer-to-machine communications are disclosed. Systems include a distributed interstitial platform configured to provide one or more application programming interfaces for the creation of first and second “inverse facing” applications. The platform may allow for receiving of instructions, such as from an end user, at the first application. The platform may allow for the instructions to be processed by a machine integrated with the second application. These instructions may thus be used to operate the machine or device. The distributed interstitial platform may then track the use of first and second created applications for revenue generation. | 2016-01-21 |
20160019558 | INTELLIGENT ASSET PLATFORM - An method of displaying information parameters of an intelligent asset by defining an intelligent asset, gathering information from multiple, channel specific external databases about the intelligent asset, grouping the information according to user-defined information channels, an chronologically displaying the grouped information in a visual timeline over a pre-determined timeframe. | 2016-01-21 |
20160019559 | TASTE PROFILE AND BEVERAGE DISTRIBUTION METHOD - Disclosed is a method that includes providing at least one sample of a beverage or beverage source ingredient in a package to a subscriber, where an identity of the beverage or beverage source ingredient is not provided but an identifying characteristic is provided that does not provide the subscriber with the identity. The method includes providing a computer application, wherein the application performs the steps of receiving the identifying characteristic, prompting the user to enter information about the user's experience tasting the beverage or a resulting beverage that derives from the beverage or beverage source ingredient, receiving information from the user about the user's experience tasting the beverage or the resulting beverage, and comparing the information about the user's experience tasting the beverage or the resulting beverage with the data pertaining to an expert's experience tasting the beverage or the resulting beverage. | 2016-01-21 |
20160019560 | AGRICULTURAL SITUATIONAL AWARENESS TOOL - A system for collecting and analyzing agricultural data. A team of crop scouts performs a scouting operation in a farm, each crop scout interacting with a mobile device. The mobile device provides a navigation display guiding the scout along a route, from one data collection point to the next. At each data collection point, the crop scout makes observations and measurements and inputs the corresponding data into the mobile device. A control operator at a central location monitors the progress of the scouting operation and revises the routes or locations of data collection points when appropriate, based on data received during the scouting operation. A cloud service analyzes the data and provides recommendations to a farm operator. | 2016-01-21 |
20160019561 | METHOD AND ARRANGEMENT FOR MONITORING COMPANIES - Method and arrangement for matching of enterprises and detection of changes for an enterprise by the use of mathematical models that make it possible to match and find similarities between enterprises and also discover changes in an enterprise. The method uses mathematical representation models for enterprises and is suited to make a large number of comparisons automatically. The characteristics of the enterprises are represented by different vectors. The direction and length of the vectors are compared by taking the scalar product between them. Changes for the characteristics of an enterprise appear as changes in the direction and length of the vectors. By continuously monitoring the derivative of the characteristics of the enterprises this show how large and how quickly a change has occurred. The market for the invention is local and global enterprises that wish to find new customers, partners, distributors or other business contacts and also discover changes for in their customers, partners or other business contacts so that they can get an early warning of larger changes that will have consequences for the relationship. | 2016-01-21 |
20160019562 | OIKOS Delos - OIKOS Delos is designed to accurately report Days Sales Outstanding (DSO) and forecast cash collections based on a DSO goal; tossing away the traditional metric formula and granulating to a level of data that will arm CFOs & Treasurers with substantive real facts. The OIKOS Delos program employs a revenue absorption methodology and business cycle in calculating actual Days Sales Outstanding collection and forecasting DSO required cash collection. The program has the capability to analyze specific data the user defines. For example, a user may want to DSO a specific customer or region, by a currency. As long as the user has access to the information; defines currency, ending AR for the customer or region, and actual (or forecasted) revenue streams for the customer or region, a DSO can be calculated or goaled. | 2016-01-21 |
20160019563 | Cost Impact Simulator and Gross Profit Analyzer - Changes in the supply chain of one product may affect the price and availability of many other products. Likewise, a product may be composed of a number of smaller parts. Changes in the cost or availability of any of the parts that comprise a product may result in changes in cost or availability of the product as well as many other related products. A supply chain analysis engine is used to model a supply chain. The supply chain analysis engine may identify dependencies between products, sub products, and supply chains. The dependencies may be used to analyze the impact of a change in the supply chain on all relevant products. | 2016-01-21 |
20160019564 | EVALUATING DEVICE READINESS - Systems and methods for forecasting device return rates are described. Some implementations include initializing a model representing a device's readiness for market based on one or more key performance indicators (KPIs) of the device, the model being represented by a curve, computing differences between measured value of KPIs of the device and values of KPIs fitted to the curve, identifying an inflection point of the curve based on the computed differences, interpreting the shape of the curve based on the identified inflection point, a readiness index and the curvature of the curve and determining a state of readiness of the device based on the interpreted shape of the curve. | 2016-01-21 |
20160019565 | PREDICTING THE BUSINESS IMPACT OF TWEET CONVERSATIONS - A system and methods are provided for identifying conversations in tweet streams. A method includes grouping tweet messages in the tweet streams into tweet groups, responsive to hashtags therefor and time intervals in which the tweet message were sent. The method further includes splitting the tweet groups into subgroups responsive to secondary hashtags and a time separation between the tweets messages. The method also includes clustering any of the subgroups into a respective same conversation responsive to word occurrences, word frequencies, and account holders. The method additionally includes merging any of the subgroups having different hashtags into the respective same conversation responsive to overlapping glossary and account lists. Each of the tweet groups and each of the subgroups correspond to a respective different one of the conversations when unable to be split, clustered, or merged. | 2016-01-21 |
20160019566 | MOBILE SOCIAL NETWORK ANALYSIS SYSTEM AND METHOD - The present invention provides a method and system for mobile social network analytics. The entire subscriber base forms a social segment for any telecom company. This is commonly known as telecom call graph. The present invention constructs social segments and computes social metrics of both segments and individual subscribers in the telecom network. The present invention further analyses the social segment graph and assigns segment score and churn propensity score to each subscriber using a mobile social network analytics system. The input to the mobile social network analytics system is CDR from external sources and information from campaigns, demographics and so on. The mobile social network analytics system processes the CDR, the other information and outputs segment score and churn score. | 2016-01-21 |
20160019567 | WARRANTY COST ESTIMATION BASED ON COMPUTING A PROJECTED NUMBER OF FAILURES OF PRODUCTS - Estimating warranty cost of products having multiple parts is described. In an implementation, part-failure data indicative of number of cycles at which each part fails in and after a first predefined time period is determined Sensor data and service records data are obtained to determine DTC occurrence data and DTC observance data. The DTC occurrence data and the DTC observance data are indicative of number of cycles at which each DTC associated with each part occurs and is observed for first time in the first predefined time period, respectively. Dependency parameters between the part-failure data, the DTC occurrence data and the DTC observance data are identified based on Bayesian Network that represents probabilistic relationships between the part-failure data, the DTC occurrence data and the DTC observance data. Number of failures of products in a second predefined time period is computed based on the dependency parameters for estimating the warranty cost. | 2016-01-21 |
20160019568 | ColorStream Inventory Management System and Methodology - An Inventory Management system and methodology employing a BASE association algorithm in the assessment of graphical images for an Inventory (or Safety Stock/Forecast/Supply and/or Purchase Order) management and engaging procedure designed for systematic calculation of inventory adjustments based on graphical components interpretation and user defined rules. Instead of working with underlying numbers, the disclosed system and methodology works with associative numbers assigned to each component in every time bucket of a graphical chart in reference to its distinct BASE or calculated RUNRATE. Explicit colors are assigned to each component of the chart and color recognition may be used in establishing the associations by measuring and comparing the component levels in each defined area of the chart. Optionally, straight calculation can be used to determine the associative levels of the components. Levels for every component are expressed in units of an established BASE in every time frame bucket of the chart and will provide a foundation for computation of recommended forecast adjustments. To address active supply/forecast management and to control inventory levels the following elements must be inspected and evaluated daily: current inventory and forecast (future open orders), Shipping history and current Backlog (hard orders). | 2016-01-21 |
20160019569 | SYSTEM AND METHOD FOR SPEECH CAPTURE AND ANALYSIS - A system and method for determining a survey sentiment includes a network, a survey system, an administrator, and a set of users, each connected to the network. The method includes the steps of receiving a set of questions for the survey, a set of predetermined answers to the set of questions, a set of parameters, and a target list, generating a survey message from the target list and the set of parameters, sending the survey message, sending the set of questions and the set of predetermined answers in response to the survey message, receiving a set of audio responses and a set of text responses to the set of questions, receiving a set of selected answers to the set of questions, determining a set of sentiments from the set of audio responses, the set of text responses, and the set of selected answers, and compiling the set of sentiments. | 2016-01-21 |