Class / Patent application number | Description | Number of patent applications / Date published |
379930250 | Having remote database (e.g., videotex system) | 11 |
20080247524 | Method and System for Providing Computer-Network Related Information About a Calling Party - A method and system for providing computer-network related information about a calling party. First, the called party receives a telephone number of a calling party. The called party's customer premises equipment (CPE) or elements in a telephone network then use the telephone number to index a database, which contains combinations of telephone numbers and computer-network addresses. Once the calling party's computer-network address is retrieved, calling-party-customized information present at the computer-network location specified by the computer-network address can be sent to and displayed on the called party's CPE. Also, the calling party's telephone number can be sent to an application in the computer network, causing the calling-party-customized information to be automatically displayed on the called party's CPE. | 10-09-2008 |
20090092237 | Call-Initiated Social Information Acquisition and Exchange - To simplify the acquisition and exchange of social information, a social information acquisition application could be triggered when the calling party initiates a call to a called party. The application adds a request to the called dialing sequence for a list of all available social information repositories associated to the called party. If multiple repositories exist, one of those repositories this selected either by the calling party or by applying selection rules. Information retrieved from the selected repository could be presented to the calling party and/or used to update social information repositories maintained on behalf of the calling party. | 04-09-2009 |
20090129571 | Methods and Apparatuses to Initiate Telephone Connections - Methods and apparatuses to initiate real time communications via capturing an image of a communication reference using a mobile device. One embodiment includes: an input device; a communication module; an image sensor; and a processor coupled with the input device, the image sensor and the communication module. In response to the input device receiving a user input, the image sensor is to capture an image, the processor to identify a telephonic reference from an image captured by the image sensor, and the communication module to initiate a telephonic connection using the telephonic reference identified from the captured image. In one embodiment, a method implemented in a mobile telephonic device, includes: capturing an image in response to an input from a user; identifying a telephonic reference from the image in response to the image being captured; and establishing a telephonic connection using the telephonic reference identified from the image. | 05-21-2009 |
20090161846 | METHOD AND APPARATUS FOR IMPROVING CALL YIELDS WHEN CONTACTING PATIENTS WHO ARE DUE FOR A VISIT BUT DO NOT HAVE A SCHEDULED APPOINTMENT - A method and apparatus for improving call yields and reducing redundant calls while contacting patients who have not responded to reminders to schedule a return appointment, or who are due for a visit according to accepted standards of care or office policies, but have not scheduled an appointment. The patient reactivation system is queried for the next patient on the contact list, and queried again to find all patients sharing one or more phone numbers with this patient. Information required for contacting these patients to invite them to make an appointment is displayed. The user is presented one phone number at a time, and prompted to call this number and invite all listed patients to make an appointment. Results are collected, and when multiple patients are displayed, the program may prompt the user for clarification regarding which patients a given result applies to. Based on the results collected, the system determines whether or not to prompt the user to call the same patients again with other phone numbers, if available. Finally, the system analyzes the set of results collected in order to calculate follow-up call times for each patient. The system may keep separate follow-up call times for each phone number as well in order to further improve the patient experience. | 06-25-2009 |
20090168979 | System and method for determining a telecommunications address - Disclosed is a method and system for determining a telecommunications address of a location. A telephone call from a caller located at the location is received. Location data associated with the received telephone call is then obtained. The telecommunications address can then be determined from the location data. | 07-02-2009 |
20090268889 | Presence Management System, Presence Notification Method, Server Unit, and Terminal Device - According to one embodiment, a presence management system comprises a server unit and a plurality of terminal devices. The server unit controls a plurality of presentities and a plurality of watchers. The terminal devices may be set to any of the presentities and the watchers for other terminal devices. The server unit includes a database, a reading module and a notification processing module. The database stores a relationship table in which parameters showing relationships to each watcher for each presentity in a table form. The reading module reads each of the parameters of the watchers for presentities of their change sources from the database when changes in presence of the presentities working under the server unit. The notification processing module notifies the presences of the presentities to each watcher for the presentities of the change sources at timing in accordance with the read parameters. | 10-29-2009 |
20100158223 | METHOD, DEVICE AND SYSTEM FOR REALIZING ADVERTISEMENT SERVICES - A method, device, and system for realizing advertisement services are provided. The method includes: in the process of communication between a calling terminal and a called terminal, the network sends a calling information display page that carries advertisement information customized by the calling terminal to the called terminal, and/or sends a called information display page that carries advertisement information customized by the called terminal to the calling terminal. The advertisement information includes voice, videos, pictures and texts. The present invention enables a terminal to view the advertisements on the calling advertisement page or the called advertisement page as required at any time before or after a conversation. | 06-24-2010 |
20100290603 | SYSTEMS AND METHOD FOR DETERMINING A RELATIONSHIP RANK - A method of determining and an apparatus for displaying, for an organization, a relationship rank between a first party and a second party. A customer relationship management score, a telephone call score, and an e-mail score for the first party relative to the second party may be calculated using a computer system. The customer relationship management score, the telephone call score, and the e-mail score may be calculated using data for the first party and the second party stored in databases. A relationship score for the first party relative to the second party may be calculated using the customer relationship management score, the telephone call score, and the e-mail score. A relationship rank may be calculated for the first party relative to the second party using a computer system. The relationship rank for the first party relative to the second party may be an indication of the strength of the first party's relationship to the second party. The relationship rank may be based on the relationship score. | 11-18-2010 |
20120328089 | COMMUNICATION ASSISTANCE SYSTEM AND METHOD - A communication assistance system provides access to information corresponding to a plurality of subscribers. The system includes a telephone switch for receiving calls from a plurality of requesters desiring to access the information corresponding to subscribers. A first database is configured to store the information corresponding to each of the subscribers, including phone numbers. A closing prompt module is coupled to the first database on as to select a closing prompt code associated with a desired closing prompt message so as to provide a selected closing prompt message, where anyone of the available closing prompt messages is provided to a requester. The closing prompt module selects the closing prompt code relating to a subscriber information other than the subscriber information requested by the requester. | 12-27-2012 |
20130142320 | Telephonic Information Distribution System and Method - A system and method for implementing and managing an information distribution system through a telephonic system. In one embodiment, information related to a callee merchant is dynamically transmitted to users of Internet connectivity capable communication devices. | 06-06-2013 |
20130243172 | METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE - In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc. | 09-19-2013 |