TATA CONSULTANCY SERVICES LTD.
|TATA CONSULTANCY SERVICES LTD. Patent applications|
|Patent application number||Title||Published|
|20150242299||Computer Implemented System and Method to Non-Intrusive Sensing and Instrumentation of Work Processes - A method(s) and system(s) provide a non-intrusive sensing and instrumentation of work processes performed in computing environment. The method includes providing a pre-defined collection of work processes covering the entire activities to be performed by the end user on the IT system. Each of the process steps of the work processes are assigned with a meta-data. The method further includes obtaining a plurality of measures for each of the process step and obtaining task performance metrics by analyzing the plurality of measures. Furthermore, the method includes collecting a set of actions being performed by the user on the IT system. The method further includes identifying the work processes performed by the user and subsequently, identifying the task performance measures of the user by comparing the identified work processes with the task performance metrics.||08-27-2015|
Patent applications by TATA CONSULTANCY SERVICES LTD.